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TCI: ‘Big mistake’ says Deputy Premier after Gansevoort staff ‘change’ letter leaked

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#Providenciales, December 12, 2018 – Turks and Caicos – A letter issued under the guise of being ‘fair play’ for resort staff at the Gansevoort, was condemned and labelled ‘punitive’ and an apparent retaliation to the implementation of the amended Hotel and Restaurant (Service Charge) Ordinance 2018.

The law, since September, makes it mandatory for hospitality workers to receive 100 percent of service charges on guests’ bills; ending decades of partial payments to workers.

Among those getting that social media circulated letter was Deputy Premier and Minister responsible for Employment, Sean Astwood.

“I saw the letter this morning and I immediately contacted the Gansevoort to confirm its authenticity because on first sight of it, I thought someone was actually playing mischief with the company.  However, the company confirmed that it is a letter they had issued out to their employees…” said the Minister on Tuesday.

Gansevoort had expected the amended law to come into effect on December 1, 2018 because that was the date announced by the PDM Administration.  The letter to staff at the resort, restaurant and spa property was dated November 27, 2018.

On Tuesday, during a press conference aimed at debriefing the public on results of an official trip to the United Kingdom, the Deputy Premier, when questioned about the letter had strong words for the Gansevoort and other properties considering similar tactics in reaction to the service charge ordinance amendments taking effect.

“I have already scheduled a meeting with the owner of the Gansevoort and already verbally expressed my concerns for the content of that letter.  Not just for the simple things of uniforms and food but the implications on transference of work permits etcetera.”

Gansevoort Turks and Caicos is actually owned by Wymara Ltd and Stelle Ltd. The letter from the owners informed staff that they would now see salary deductions to pay for uniforms, that they would have to buy their own lunch meals because the complimentary cafeteria would no longer be offered and that areas like the spa and restaurant would opt out of levying the service charge altogether; leaving the size of tips up to the guests.

Gansevoort splits the service charge with management and staff; staff gets 65 percent.

Deputy Premier Astwood said upcoming discussions with the resort sector will lead to more changes to the Service Charge Ordinance, hence the delay in its implementation.  As the minister with oversight of the Service Charge law, DP Astwood explained that the forum would give resort property owners the chance to further express their trepidations.

“I can say to you that it is not something that I intend to take lightly and actually I will take this opportunity to caution companies, to make sure that any type of what seems to be retaliation or harm that would come unto staff would not be taken lightly and they should refrain from it.”

The Deputy Premier expressed concern about the position the company plans to take in relation to staff transfers from the restaurant – Stelle – to the resort.

The two page letter says:  “There is an option for Stelle Ltd employees, should you wish to move over to become Wymara Ltd employees and share in the service charge pool.  These employees will be reissued new employment contracts (still employed in their restaurant positions).  Work permit employees will be given the option to move over to become Wymara Ltd employees when their existing work permit expire(s) and applications will be treated as first time application(s), thus providing a risk of not being approved.”

Gansevoort, in that staff ‘change’ letter explained, “Whilst we are sure you will understand as your share of service charge has increased, the Management Companies share has been completely taken away and as a result of this, we have regrettably had to reduce some of the benefits we have been able to offer to you over the past 10 years.”

The Premier was in the press conference on Tuesday. It was clear that Hon Sharlene Robinson found the various controversies emerging since the amendments to the law which gives resort employees significantly more take home pay, vexing.

“It is very disappointing, the atmosphere that has been created,” said Premier Robinson who is also responsible for Finance and brought the Service Charge Bill to the House of Assembly, “for the last 14 years, people have been doing as they like even with the legislation.  It is not new, it is a change in rate, yes it became mandatory… but this has just revealed the meanness of some corporate citizens, the meanness.”

The Premier reminded that the law, in its changed formed, is already passed and assured that there would be no roll back.

“We provided a resort facility fee, a fee that would allow them to regain what they are losing so to roll back benefits is because you want to.”

A two month delay reignited debate on the Hotel and Restaurant Service Charge 2018.  On February 1, 2019 the ordinance will come into effect and impacts bookings at resorts made after February 1, 2019 only.

 

#MagneticMediaNews

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Durliat Delivers Bronze as TCI Swim Team Earns Hero’s Welcome

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PHOTOS COURTESY OF THE TCI SPORTS COMMISSION

 

Turks and Caicos, April 14, 2026 – The Turks and Caicos Islands is celebrating a proud moment in aquatics, led by standout swimmer Luc Durliat, who secured the country’s lone medal at the 2026 CARIFTA Aquatics Championships in Martinique.

Durliat captured bronze in the Boys 11–12 200m Butterfly, clocking an impressive 2:39.33 after advancing through multiple rounds, showcasing both endurance and composure in the pool. His performance stood out in a highly competitive field and signaled growing strength in the territory’s aquatics programme.

The Turks and Caicos Islands Swimming Federation praised the young athlete’s achievement, stating:

“Congratulations to Luc Durliat on winning bronze in the Boys 11–12 200m Butterfly at the CARIFTA Aquatics Championships 2026, proudly representing the Turks and Caicos Islands National Team. Your hard work, determination, and strong performance in the pool have made Turks and Caicos proud.”

Durliat’s medal came amid a broader showing of progress by Team TCI, with several swimmers delivering personal best performances throughout the competition. Among them were Isaac Farley, Anaiah Alleyne, Kian Jules, Ezekiel Martin and Rishith Gururaja, all of whom posted significant improvements, underscoring the team’s upward trajectory.

Minister of Education, Youth, Sports and Culture Rachel Marshall Taylor also commended the team’s efforts, highlighting Durliat’s resilience and the wider gains in the sport.

“In the pool, Luc Durliat showcased resilience and competitive spirit, earning a bronze medal in the 200m Butterfly… His performance stands as a testament to the growth and promise of aquatics in the Turks and Caicos Islands,” she said.

The team returned home to a celebratory reception organized by the Turks and Caicos Islands Sports Commission, beginning with an airport welcome at the Providenciales International Airport, followed by a motorcade and press conference.

The homecoming not only honored Durliat’s podium finish but also recognized a team that continues to build momentum on the regional stage—proving that while the medal count may be small, the impact is growing.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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Multi-Agency Enforcement Action Conducted at Caicos Lodge

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Providenciales, Turks and Caicos Islands, 14 April 2026The Informal Settlements Unit (ISU), in coordination with the Planning Department and key partner agencies, conducted a multi-agency enforcement exercise on Thursday, April 9, 2026, at Block and Parcel 60802/49 and 60802/65, located in the Caicos Lodge area.

The operation was led by the Planning Department, with coordination by the ISU and support from the Royal Turks and Caicos Islands Police Force, the TCI Border Force, Pelican Energy TCI, and DevCon Power Supply. All agencies worked collaboratively to ensure the exercise was carried out in a safe, orderly, and controlled manner.

The enforcement action followed a structured and lawful process in accordance with the Physical Planning framework of the Turks and Caicos Islands. A total of fifty (50) unauthorized structures were removed during the exercise.

Section 45 Enforcement Notices were first issued on the affected parcels on December 11 2024, identifying unauthorized structures in illegal occupation. This was followed by the issuance of Warning Notices on March 26 2026, which clearly advised occupants that they were in breach of planning and land use regulations and provided a 14-day period to remove the structures voluntarily. Despite these notices and the time afforded for compliance, the unauthorized structures remained in place.

The Government wishes to emphasize that the structures removed were unauthorized developments, constructed without the required planning approvals and in breach of established building and land use regulations.

Planning regulations exist to ensure that all developments meet minimum standards for safety and structural integrity. Unauthorized settlements, regardless of appearance, often lack these safeguards and can pose serious risks to occupants and the wider community.

The enforcement of these regulations is therefore not only a legal obligation, but a necessary measure to protect lives, property, and public health.

The Turks and Caicos Islands Government remains fully aware of the housing challenges currently facing the country. However, unlawful development cannot be allowed to proliferate in a manner that compromises safety, undermines planning systems, and infringes on property rights.

All persons undertaking construction or occupation of land must do so in accordance with the law, including obtaining the necessary planning approvals.

The Government will continue to work collaboratively across agencies to:

  •  Uphold planning and development regulations
  •    Protect private and public lands
  •  Prevent the expansion of unsafe and informal settlements
  •  Advance long-term solutions for sustainable community development

This exercise represents part of an ongoing commitment to ensuring that development within the Turks and Caicos Islands is lawful, safe, and aligned with national standards.

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What Planning Board Meeting Exposes about Housing Development in Providenciales

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Turks and Caicos, April 14, 2026 – Planning data from the March 31, 2026 Physical Planning Board meeting points to a clear and consequential trend in Providenciales: a steady rise in approvals for multi-unit residential developments, reflecting growing demand for rental housing on the island.

Applications reviewed at the meeting include apartment buildings ranging from small two-unit structures to larger developments with up to 15 units, along with extensions to existing buildings to add additional floors and living space. The pattern is consistent across multiple submissions—developers are no longer focusing primarily on single-family homes, but instead are maximizing land use to accommodate more residents per parcel.

This shift signals more than just a change in construction style; it reflects mounting pressure within the housing market. Providenciales has been experiencing sustained population growth, driven by economic opportunity, migration and labour demand, all of which are placing strain on available housing stock. As a result, rental inventory has tightened, with many residents facing limited options and rising costs.

In that context, the Planning Board’s approvals suggest that the market is responding—perhaps not through a coordinated housing policy, but through private development adapting to demand. Multi-unit dwellings, apartment complexes and building expansions are emerging as practical solutions to increase housing availability in a setting where land is finite and demand continues to climb.

At the same time, the data reveals that not all proposed developments are moving forward without delay. Several applications, including larger-scale residential projects, were deferred, indicating that regulatory review remains active and that some proposals require further scrutiny or modification before approval. This points to a balancing act between facilitating growth and maintaining planning standards.

What emerges from the meeting is a picture of an island adjusting in real time. Housing development is becoming denser, more vertical and more responsive to immediate needs, as opposed to long-term master planning.

For residents, the implications are significant. Increased rental units could help ease the current shortage, but questions remain about affordability, infrastructure capacity and whether the pace of development can keep up with demand.

In the end, the Planning Board data offers a grounded look at how Providenciales is evolving—not through announcements, but through approvals that reveal where the pressure truly lies.

Beyond housing, the meeting also revealed a mix of supporting and stalled developments shaping the wider growth picture. Among the notable approvals were a warehouse and distribution centre, pointing to expanding commercial and logistics needs, and a boat ramp in Providenciales, signalling continued investment in marine access infrastructure.

At the same time, several applications were deferred, including proposals for solar farms and larger-scale residential developments, suggesting that while demand is strong, not all projects are advancing at the same pace. The combination of approvals and deferrals highlights a development environment that is active but still navigating regulatory checks, infrastructure readiness and planning requirements.

The 786th Ordinary Meeting of the Physical Planning Board was held on March 31, 2026, in Providenciales, with participation both in person and via video conference. Acting Chairman Trent Dickenson presided over the session, joined by members Dondre Brooks and Terrell Gardiner, along with ex-officio members Dainer Lightbourne from Planning and Jamall Blair from the Department of Environment and Coastal Resources. Supporting the Board were key technical staff, including Deputy Director of Planning Toriano Williams, Assistant Director and Secretary Reginald Charles, and Land Use Planner Britney Simmons, reflecting a full complement of planning and environmental oversight at the sitting.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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