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New Perspective on Service Charge, impact on Resorts, Recommendations for Govt

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Turks and Caicos, March 30, 2017 – Providenciales – The national conversation being had about service charge has to be handled right or it could lead to a shut-down of expansions or closure of resort properties in the TCI.  Confusions over the reason for the tax to guests, the revenue itself and how it is dispersed and even the name of the tax are emerging everyday with more and more information coming and more and more people being engaged in the conversation.

One thing appears clear though, both major political parties are determined to fulfill campaign promises to industry employees to see them receive 100% of this fee, currently they are getting 60% of the tax, and not 40% as we had previously reported.  Titles like gratuity, service charge, resort fee and facilities fee have all been linked to this money which is vital to the workers’ take home pay and vital, Magnetic Media is learning to the operation of the resorts.

On Tuesday, the PDM Administration announced that a survey was launched to begin public engagement and last week, PNP Appointment Member, Royal Robinson seemed to pick up where his brother, Clarence Selver left off.  As the then PDM appointed Member, Selver also tried to champion that all of this money should go to hospitality workers.  Many resorts are exposing though that to lose the 40% or not to get at least that 40% would be catastrophic when it comes to the profitability of the properties; in some cases it would actually eliminate profits say some.

One recommendation which Magnetic Media has been exposed to is that there needs to be clarity in the terminology.  The charge needs to be a guest paid tip or gratuity – newly created – which goes 100% to the hospitality worker and that there needs to be a name change of service charge to something more suitable like facilities or resort fee.  Once established, this facilities or resort fee could continue to be split, 60-40 as is the case currently.  It will mean guests voluntarily leave money in a newly created revenue stream and all of it goes to the staff;  and that the staffers continue to get their 60% share of a resort or facilities fee with the resorts holding onto the 40% to offset operational costs.

Magnetic Media is told that this will have to be discussed with government as the major focus is obviously to appease the thousands of workers in the sector, who believe they have for years been shortchanged by not getting this collected money in full.

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Rights Without Justice: How Weak Enforcement Fails Women and Girls

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GLOBAL — Laws promising equality for women and girls exist in many countries around the world, yet millions still struggle to access justice when their rights are violated.

That stark reality is highlighted in a United Nations report titled “Ensuring and Strengthening Access to Justice for All Women and Girls,” released ahead of International Women’s Day and the 70th session of the Commission on the Status of Women, which begins March 9 in New York.

The report points to what experts call an “implementation gap” — the disconnect between laws that guarantee equality and the real-world ability of women and girls to enforce those rights.

While legal frameworks promoting gender equality have expanded globally, the report warns that many women continue to face significant barriers when seeking justice.

Among the most common obstacles are high legal costs, long distances to courts and services, language barriers, and low levels of legal literacy. Many women also face what researchers describe as “time poverty,” balancing work and caregiving responsibilities that make pursuing legal action difficult.

Bias and stigma within justice systems themselves can also discourage women from reporting abuse or seeking legal remedies.

The report notes that girls often face distinct and overlooked barriers. In many cases, justice systems lack child-centred procedures, making it difficult for girls to safely report harm or access legal protection. Issues such as child marriage and early pregnancy can further complicate their ability to assert their rights, particularly when they remain legally dependent on family members who may also be the source of harm.

Older women also face unique challenges, often shaped by lifelong patterns of discrimination and economic disadvantage. Gendered ageism can undermine their credibility, with complaints involving violence, neglect, health rights, pensions or property disputes sometimes dismissed or ignored.

The United Nations report also highlights structural weaknesses within justice systems, including limited budgets, shortages of trained personnel and poor coordination between institutions responsible for delivering justice services.

Another factor contributing to the enforcement gap is the continued male dominance within justice sector leadership, which researchers say can discourage women from engaging with institutions meant to protect them.

The findings come as the United Nations marks International Women’s Day under the theme “Rights. Justice. Action. For ALL Women and Girls,” a call for governments to move beyond commitments on paper and ensure that laws protecting women are fully enforced.

Global leaders say closing the gap between legislation and real-world outcomes remains one of the most urgent challenges in achieving gender equality and ensuring that women and girls everywhere can live safe, healthy and purposeful lives.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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Caribbean News

Jamaica Joins Afreximbank Agreement, Strengthening Africa–Caribbean Partnership

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CARIBBEAN — Jamaica has become the 13th CARICOM member state to accede to the African Export-Import Bank Establishment Agreement, further strengthening economic ties between Africa and the Caribbean.

The development was confirmed during the 50th CARICOM Heads of Government Meeting, where an Afreximbank delegation led by George Elombi and Kanayo Awani met with Jamaica’s Prime Minister Andrew Holness to advance cooperation.

Prime Minister Holness thanked the bank for its support following Jamaica’s recent hurricane, noting that Afreximbank financing helped restore critical infrastructure including water, electricity, sewage systems and roads, while also assisting reconstruction efforts aimed at building stronger resilience to future disasters.

The meeting also focused on broader development opportunities tied to Jamaica’s membership in the agreement. Discussions included rebuilding and modernising infrastructure such as railways, hospitals and other public facilities, while strengthening regional transportation and trade networks to improve the movement of people and goods across the Caribbean.

Afreximbank has been expanding its presence in the Caribbean as part of its strategy to connect Africa with the region often referred to as “Global Africa.” The bank has already committed billions of dollars in financing and trade support to Caribbean economies in recent years, including funding for infrastructure, trade facilitation and private sector investment.

By joining the agreement, Jamaica gains expanded access to Afreximbank’s financial instruments, technical support and trade networks designed to promote commerce between Africa and CARICOM states.

Regional leaders say the growing partnership could unlock new opportunities in areas such as trade, logistics, tourism, manufacturing and cultural exchange, strengthening economic cooperation between the two regions with deep historical and diaspora ties.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Treasure Beach Village Opens at Beaches; Tourism Leaders Expect Surge in Bookings  

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PROVIDENCIALES, Turks and Caicos Islands — A major new chapter in Caribbean tourism has begun in the Turks and Caicos Islands with the opening of Treasure Beach Village at Beaches Turks and Caicos, a $150 million expansion expected to drive increased bookings, air arrivals and tourism earnings for the country.

The new oceanfront development, officially opened on February 28, adds 101 luxury multi-bedroom suites to the resort and introduces new dining, entertainment and family experiences designed to strengthen the destination’s position in the global luxury family vacation market.

Tourism officials and resort executives say the expansion is expected to generate greater demand for the destination, which in turn translates to more flights, more visitor spending and increased government revenue from hotel and tourism taxes.

The development is part of an ongoing investment strategy by Sandals Resorts International, which continues to expand the Beaches brand across the Caribbean.

Executive Chairman Adam Stewart described the opening as a powerful signal of confidence in the Turks and Caicos tourism product.

“This moment reflects a partnership between Sandals and the Turks and Caicos Islands that has been built over decades,” Stewart said during the opening celebrations. The new village, he added, builds on the brand’s reputation for creating multi-generational travel experiences where families reconnect and spend meaningful time together.

The resort expansion reinforces Beaches’ reputation as the world’s leading luxury all-inclusive resort brand for families, and Beaches Turks and Caicos continues to stand as one of the Caribbean’s most prestigious properties.

Government officials attending the ribbon-cutting ceremony, including Tourism Minister Zhavargo Jolly, said the investment strengthens the destination’s international standing and highlights continued confidence in the Turks and Caicos Islands as a premier tourism market.

The new village significantly expands the resort’s accommodation offerings with spacious ocean-view suites and high-end villas designed to host larger families and groups. The property now includes luxury options such as the CrystalSky four-bedroom beachfront villas and a multi-level Chairman’s Penthouse suite capable of accommodating up to ten guests.

Treasure Beach Village also introduces six new dining concepts, including the Pinta Food Hall with multiple global cuisine stations and Butch’s Island Chop House, a signature steakhouse previously exclusive to the Sandals brand.

Additional amenities include a 15,000-square-foot lagoon pool, waterslides and splash zones for children, a swim-up bar, and the brand’s first Starfish Cinema, a theatre designed for family movie nights.

Guests staying in the new village will also have access to the full Beaches Turks and Caicos experience, including 28 restaurants, the 45,000-square-foot Pirates Island Water Park, unlimited water sports and supervised children’s programmes.

Industry observers say the investment not only enhances the visitor experience but also strengthens Turks and Caicos’ reputation as one of the Caribbean’s most sought-after luxury destinations.

 

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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