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TCI: ‘Big mistake’ says Deputy Premier after Gansevoort staff ‘change’ letter leaked

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#Providenciales, December 12, 2018 – Turks and Caicos – A letter issued under the guise of being ‘fair play’ for resort staff at the Gansevoort, was condemned and labelled ‘punitive’ and an apparent retaliation to the implementation of the amended Hotel and Restaurant (Service Charge) Ordinance 2018.

The law, since September, makes it mandatory for hospitality workers to receive 100 percent of service charges on guests’ bills; ending decades of partial payments to workers.

Among those getting that social media circulated letter was Deputy Premier and Minister responsible for Employment, Sean Astwood.

“I saw the letter this morning and I immediately contacted the Gansevoort to confirm its authenticity because on first sight of it, I thought someone was actually playing mischief with the company.  However, the company confirmed that it is a letter they had issued out to their employees…” said the Minister on Tuesday.

Gansevoort had expected the amended law to come into effect on December 1, 2018 because that was the date announced by the PDM Administration.  The letter to staff at the resort, restaurant and spa property was dated November 27, 2018.

On Tuesday, during a press conference aimed at debriefing the public on results of an official trip to the United Kingdom, the Deputy Premier, when questioned about the letter had strong words for the Gansevoort and other properties considering similar tactics in reaction to the service charge ordinance amendments taking effect.

“I have already scheduled a meeting with the owner of the Gansevoort and already verbally expressed my concerns for the content of that letter.  Not just for the simple things of uniforms and food but the implications on transference of work permits etcetera.”

Gansevoort Turks and Caicos is actually owned by Wymara Ltd and Stelle Ltd. The letter from the owners informed staff that they would now see salary deductions to pay for uniforms, that they would have to buy their own lunch meals because the complimentary cafeteria would no longer be offered and that areas like the spa and restaurant would opt out of levying the service charge altogether; leaving the size of tips up to the guests.

Gansevoort splits the service charge with management and staff; staff gets 65 percent.

Deputy Premier Astwood said upcoming discussions with the resort sector will lead to more changes to the Service Charge Ordinance, hence the delay in its implementation.  As the minister with oversight of the Service Charge law, DP Astwood explained that the forum would give resort property owners the chance to further express their trepidations.

“I can say to you that it is not something that I intend to take lightly and actually I will take this opportunity to caution companies, to make sure that any type of what seems to be retaliation or harm that would come unto staff would not be taken lightly and they should refrain from it.”

The Deputy Premier expressed concern about the position the company plans to take in relation to staff transfers from the restaurant – Stelle – to the resort.

The two page letter says:  “There is an option for Stelle Ltd employees, should you wish to move over to become Wymara Ltd employees and share in the service charge pool.  These employees will be reissued new employment contracts (still employed in their restaurant positions).  Work permit employees will be given the option to move over to become Wymara Ltd employees when their existing work permit expire(s) and applications will be treated as first time application(s), thus providing a risk of not being approved.”

Gansevoort, in that staff ‘change’ letter explained, “Whilst we are sure you will understand as your share of service charge has increased, the Management Companies share has been completely taken away and as a result of this, we have regrettably had to reduce some of the benefits we have been able to offer to you over the past 10 years.”

The Premier was in the press conference on Tuesday. It was clear that Hon Sharlene Robinson found the various controversies emerging since the amendments to the law which gives resort employees significantly more take home pay, vexing.

“It is very disappointing, the atmosphere that has been created,” said Premier Robinson who is also responsible for Finance and brought the Service Charge Bill to the House of Assembly, “for the last 14 years, people have been doing as they like even with the legislation.  It is not new, it is a change in rate, yes it became mandatory… but this has just revealed the meanness of some corporate citizens, the meanness.”

The Premier reminded that the law, in its changed formed, is already passed and assured that there would be no roll back.

“We provided a resort facility fee, a fee that would allow them to regain what they are losing so to roll back benefits is because you want to.”

A two month delay reignited debate on the Hotel and Restaurant Service Charge 2018.  On February 1, 2019 the ordinance will come into effect and impacts bookings at resorts made after February 1, 2019 only.

 

#MagneticMediaNews

#Gansevoort

#staffchangeletterleaked

#servicechargebill

 

 

 

Bahamas News

RBC appoints new Country Manager and Area Vice President for Turks & Caicos 

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RBC Royal Bank (Bahamas) Limited (“RBC”) is pleased to announce the recent appointment of Kerryl-Lyn King-Henry as Country Manager and Area Vice President (“AVP”), Personal and Commercial Banking, Turks & Caicos Islands (TCI).

In her new role as Country Manager and AVP, King-Henry will take on full responsibility for the bank’s operations, strategy, and development in the TCI market, with a strong focus on solidifying partnerships with the Government, regulatory bodies, and the local community.

King-Henry brings to the role a dynamism influenced by nearly 25 years of industry experience. Prior to her new appointment, she served as AVP of Business Banking in Trinidad and Tobago. She has held progressively senior roles within both personal and commercial banking, as well as various functional units.

King-Henry holds a Master of Business Administration (MBA) degree, with a specialization in Leadership, FinTech and Big Data Analysis, in addition to a Bachelor’s Degree in Business Administration. Further enriching her professional profile, Kerryl-Lyn is a certified John C. Maxwell Coach, Trainer, Teacher, and Speaker. Her passion for leadership and development is matched by her commitment to community service, as she actively volunteers her time and leverages her professional expertise to mentor and support others. “

Kerryl-Lyn’s extensive experience and proven leadership capabilities make her the perfect choice to lead our operations in the Turks & Caicos Islands,” said Ericka Rolle, RBC’s Managing Director and Vice President, Personal Banking, The Bahamas and TCI.

“Her commitment to excellence, combined with a genuine passion for community engagement, aligns perfectly with our Bank’s purpose of helping clients thrive and communities prosper. We are excited to see the positive impact she will undoubtedly bring to her new role,” she added.

 

 

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Government

MINISTRY OF HEALTH AND HUMAN SERVICES DELEGATION VISITS WEST MIDLANDS AMBULANCE SERVICE IN BIRMINGHAM, UK

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Providenciales, Tuesday 30 April, 2024 – A delegation from the Ministry of Health and Human Services, recently undertook a pivotal visit to the West Midlands Ambulance Service in Birmingham, United Kingdom. The visit, which took place from April 21st to April 23rd, 2024, was held under the esteemed patronage of the Ambassador of Health of the British Overseas Territories, Professor Ian Cumming.

Led by Permanent Secretary Mrs. Desiree Lewis OBE, the delegation included Ms. Renessa Williams, Deputy Permanent Secretary of the Ministry of Health and Human Services, and Mr. Andy Brijmohansingh, Director of Emergency Medical Services. This strategic meeting was an integral part of the Ministry’s ongoing efforts to enhance emergency services within the Turks and Caicos Islands.

During the visit, representatives from the West Midlands Ambulance Service provided comprehensive insights into their operations, sharing valuable expertise and offering collaborative initiatives for the development of the TCIs emergency services. Discussions encompassed various aspects, including training and mentoring programs tailored to empower emergency personnel within the Turks and Caicos Islands.

“The visit marked a significant step forward in our strategy for the advancement of emergency services,” stated Mrs. Desiree Lewis OBE. “We are deeply grateful for the generosity and support extended by the West Midlands Ambulance Service, and we look forward to implementing the insights gained to further enhance emergency care within our country. Permanent Secretary Lewis also expressed the Ministry of Health’s gratitude to Professor Ian Cumming for his assistance by way of arranging the visit.”

Mr. Andy Brijmohansingh, Director of Emergency Medical Services for the Turks and Caicos Islands, underscored the importance of the discussions, emphasizing the poignant exchange of ideas and the potential for meaningful collaborations which signifies a commitment to improving emergency services and ensuring the safety and well-being of the residents of the Turks & Caicos Islands.

The Ministry of Health and Human Services expresses its sincere appreciation to the West Midlands Ambulance Service for their warm hospitality and invaluable contributions during the visit.

For additional information, please visit the Turks and Caicos Islands Ministry of Health and Human Services Facebook page at https://www.facebook.com/tciministryofhealth/.

 

 

 

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TCI Court

Eight Months facing Police Accusations and Court, now Pedro Grant Exonerated

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Dana Malcolm 

Staff Writer 

With no evidence to support their claim, the prosecution has dropped their case against Pedro Jose Alfredo Grant Gallon, the Dominican Republic citizen who was accused of impersonating an officer in September 2023.

The Police, who publicized the arrest and charge, have not yet commented on the matter despite Magnetic Media queries.

Grant, for his part, has always vehemently denied the accusations that he was impersonating an officer and described the circumstances surrounding his arrest as unfair.

He contends that on the evening of July 13, 2023, he was being followed by a strange driver, concerned, he waited until the man pulled off at a bar, then took his license plate number and called the police, but police never came to help Grant. He alleges that the next time he saw them, they came with handcuffs to arrest him. In a search, police found his IDs which included his documentation for humanitarian work with the International Diplomatic Alliance (IDA) and police lights attached to his vehicle. In explaining the possession of those lights, Grant said he told officers that they had been in his car from his time in the Dominican Republic where he was involved in law enforcement.

Since that time, Grant has maintained several facts:

  • The Police did not have a warrant to search his home and car;
  • The Police took his documents including passports and IDs, one of which was issued by the IDA, and to date have not returned them despite being court-ordered to do so;
  • The Police intimidated his wife with threats of deportation;
  • He never showed any ID, flashing lights at the man following him, or claimed to be an officer.

Police have steadfastly refused to comment on the case despite numerous queries into the bizarre circumstances, even with serious allegations like intimidation against them. Grant was officially charged with Impersonating an Officer in September but IDA Head Jerrod Crockett told Magnetic Media despite seizing documents from Grant to support their case, no one even called the organization to see if they were real or fake.

Now, when called to provide evidence to the court as to why they arrested and charged the resident, the police and DPPs office drew a complete blank as Wilkie Arthur, Magnetic Media Court Correspondent, confirmed it was a lack of evidence that got the case dropped.

Despite this win serious damage has been done Grant claims, describing his life as a ‘living hell’ and ‘miserable’ since the accusations were publicized.

The IDA says it has been affected as well.

“That really put a hurt on us for the last six to eight months now because of accusations of fraudulent documents that everybody else has seen. We’re trying to prove our legitimacy now because you guys can’t verify any documents— before you put everything out there as public information,” Crockett said of the Royal Turks and Caicos Islands Police Force (RTCIPF)

The president also told our news team they had lost thousands of dollars in funding.

Following the closure of the case we reached out again to police to find out on what grounds Grant had been arrested and charged but no response was issued.

 

 

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