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Digicel TCI Urges Customers to Complete SIM Swap by June 30

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Digicel customers must complete SIM swap by deadline to retain network service

Kenva Williams

Providenciales, Turks and Caicos Islands – Friday, May 30, 2025. Digicel TCI is reminding all customers that the June 30, 2025 deadline to complete their mandatory SIM swap is fast approaching. Customers who are still using SIM cards tied to the old Home Network Identifier (HNI) or are using a SIM card that is more than 4 years old, must upgrade to the new SIM ahead of the
deadline in order to avoid service disconnection.                                                                                                                                                                                        This change is a Telecommunications Commission mandate and is a key step in Digicel’s ongoing efforts to localise its network infrastructure in the Turks and Caicos Islands. Since 2021, Digicel TCI has been encouraging customers to complete their SIM swap. Now, with HNI, customers will benefit from enhanced network performance and better overall experience, however, those who do not
complete the SIM swap will lose all network services after the June 30 deadline.

Kenva Williams, Director General of Turks & Caicos Islands Telecommunications Commission said, “This SIM swap initiative is critical to ensuring the long-term integrity and efficiency of telecommunications in the Turks and Caicos Islands. The transition to a localised Home Network Identifier allows for greater control, improved service quality and positions the country for further advancements in telecom technology. We encourage all Digicel customers to comply before the June 30 deadline to avoid service disruption.”

Meredith Sharples

“We’re working in tandem with the Authorities to deliver greater service quality and innovation to the people of the Turks & Caicos Islands. With that, we’re encouraging customers who have received a message from us to immediately visit a retail store and swap their SIM card, this will avoid any disruption to your service” said Meredith Sharples, CEO for Digicel’s Atlantic Region.                                                                                                                                                                                            “Upgrading to the new HNI is not optional, it’s essential. If your SIM isn’t updated by June 30, you risk losing access to your Digicel mobile service.”

Customers unsure of their SIM status are encouraged to visit any Digicel store or call 649-331-3444 for assistance.

SIM swaps are done at no cost to customers at the following Digicel locations:

  • Providenciales: Digicel Retail Store, 991A Tower Drive, Providenciales
  • Grand Turk: Digicel Retail Store, Off Barracks Hill Road
  • North Caicos: Digicel Retail Store, Dards Grocery, Bottle Creek
  • South Caicos: Digicel Retail Store, Supervalue Supermarket, Hillgrove Street

Health

Gut Health Linked to Lower Colorectal Cancer Risk According to Cleveland Clinic Dietitian

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March 19, 2026 – March is Colorectal Cancer Awareness Month, a time dedicated to highlighting the importance of prevention and early detection of one of the most common cancers affecting both men and women, according to the CDC.

March is Colorectal Cancer Awareness Month and according to the CDC, colorectal cancer is the third most common cancer for both men and women.

The good news is there are ways to help prevent it, like improving your gut health.

“A healthy gut and a diverse microbiome help decrease inflammation, and chronic inflammation we know can lead to increased risk of cancer, specifically colorectal cancer,” explained Julia Zumpano, RD, registered dietitian at Cleveland Clinic.

Zumpano said we can help improve our gut health by improving our diet.

She recommends eating foods that are high in fiber, such as whole grains, fruits, vegetables, legumes, nuts and seeds.

She also suggests adding fermented and probiotic foods into your diet. Some ideas include yogurt, kefir, kimchi and sauerkraut.

Zumpano notes that it can be overwhelming to eat a bunch of new foods at once, which is why it’s best to make a gradual transition.

“I would first begin by reducing processed foods and incorporating more fiber rich foods. And you’ll see your gut symptoms improve. So, if you have any symptoms like constipation or diarrhea, those things should improve. Now if you’re finding that you’re having gastrointestinal symptoms that aren’t going away despite making positive health changes, that’s when you should seek medical attention,” she advised.

Besides keeping a healthy diet, Zumpano said it’s also important to make sure you’re getting enough physical activity as exercise has been shown to help reduce a person’s risk for colorectal cancer.

By focusing on small sustainable lifestyle changes such as eating a fiber-rich diet, supporting gut health and staying physically active, people can take meaningful steps toward lowering the risk of colorectal cancer and improving their overall health.

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Caribbean News

Fighting the fungus foe of the beloved banana

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How Venezuelan farmers are learning to grow and live with a devastating plant disease

 

In the fields of Venezuela, where the banana has been for generations a symbol of sustenance and tradition, a shadow fell across the land. In 2023, Venezuela’s National Institute of Integral Agricultural Health (INSAI) declared a phytosanitary emergency: the fungus Fusarium Tropical Race 4 (TR4) (Fusarium oxysporum f. sp. cubense tropical race 4; syn. Fusarium odoratissimum) had arrived in producing areas in the states of Aragua, Carabobo and Cojedes.

This fungus, considered a devastating disease of banana and plantain (Musaceae) trees, can remain in the soil for more than two decades, threatening production and the lives of those who depend on it.

In the state of Aragua in the north of the country, the Renacer community had been growing bananas and plantains on 20 hectares since 2018. Then Fusarium arrived.

“When the disease hit, the entire plantation began to deteriorate. We refused to ‘die’ with the trees because that was our livelihood. The visits of INSAI confirmed that we had to chop down the banana trees. I cried a lot because I had worked with my banana trees for years,” recalls woman farmer, Lesbia Margarita García, with a broken voice.

In response, INSAI implemented measures to eliminate the affected plantations and improve the soil health by changing to other crops that allow agricultural production to recover. The Food and Agriculture Organization of the United Nations (FAO) offered assistance by providing corn seeds, tools, biosecurity inputs and training, with teams of experts helping farmers to start again.

“Planting corn, thanks to the INSAI-FAO programme, gave us a harvest that benefited everyone. We have been improving the soil,” says Lesbia Margarita with a smile. “Now we rotate crops, observe soil health and have learned how to use natural fertilizers. Expert assistance has been key.”

The pilot project works directly with affected producers in high-risk areas, promoting alternative crops such as cereals and vegetables, delivering inputs and tools to mitigate damage and applying biosecurity measures for safe and effective containment.

“Beyond the corn received, we have already planted cassava, chili peppers, beans and pumpkin. We hope that by the end of the year [2025] we will be diversified and that each season we will have something to sell. These lands do not give up,” says Lesbia Margarita with conviction.

The Renacer community is beginning to see fruits. Their products are reaching local markets, generating income and rebuilding their livelihoods.

Key actions to manage Fusarium TR4 are ongoing, including regular monitoring, continuous training, inter‑institutional coordination, updates to the national plan, information campaigns and producer impact assessments. INSAI is sustaining regulatory, surveillance measures and training —with FAO support—as part of a comprehensive long‑term strategy.

At the global level, FAO supports awareness raising, capacity building and international collaboration in the fight against Fusarium TR4 by facilitating the World Banana Forum and its Global Network on TR4.

“The objective is for countries to strengthen their operational and technical capacity, articulating actions between the public sector, the private sector and family farmers,” says Raixa Llauger, FAO Agriculture Officer in Mesoamerica. “FAO and local partners have promoted this approach in Venezuela.”

As an essential part of the activities, a comprehensive training programme was developed with activities that taught farmers how to identify the disease contain it and protect crops. In addition, FAO has distributed laboratory equipment, biosecurity tools and a multispectral drone to INSAI. Drones are an efficient and cost‑effective tool for phytosanitary surveillance, offering rapid, high‑resolution monitoring and early detection of plant pests and diseases.

Overall, the project strengthened biosecurity measures against the Fusarium fungus through the adoption of the National Action Plan and the establishment of partnerships with national and international institutions. In addition, the pilot initiative supporting smallholder farmers in key production areas and a nationwide awareness campaign with broad outreach improved surveillance, diagnosis and phytosanitary response capacities across the country.

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News

Statistics Authority Highlights Trade Data as Turks & Caicos Records $227M in Imports for Q4 2025  

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Turks and Caicos, March 18, 2026 – The Turks and Caicos Islands Statistics Authority is highlighting the importance of reliable economic data following the release of its latest Trade Statistics Bulletin, which shows the country recorded approximately $227 million in imports during the fourth quarter of 2025.

The detailed report provides a clear breakdown of where goods entering the Turks and Caicos Islands are coming from, the types of products being imported, and the revenue generated from trade-related activity. The figures offer valuable insight into the level of economic activity across the country and the continued demand driven by tourism, construction, and consumer spending.

According to the bulletin, the United States remained by far the largest supplier of goods, accounting for more than $200 million in imports during the quarter. This represents the majority of all goods entering the Turks and Caicos Islands and reflects the territory’s long-standing dependence on U.S. markets for food, fuel, machinery, building materials, and consumer products.

The Dominican Republic was the second largest source of imports, supplying just over $4.1 million in goods, while The Bahamas ranked third, with approximately $1.8 million in imports recorded for the period. The report also noted increasing trade with countries such as China, Panama, Switzerland, Poland, and India, showing that businesses continue to expand their supply networks beyond traditional partners.

In terms of the types of goods being imported, the bulletin shows strong activity in categories such as food and live animals, mineral fuels, manufactured goods, machinery and transport equipment, and chemicals, all of which are essential to supporting the tourism industry, infrastructure development, and everyday life in the islands.

The report also tracks revenue collected from international trade, including fuel tax, customs processing fees, and motor vehicle licensing, providing another measure of economic performance during the quarter.

Officials say the quarterly Trade Statistics Bulletin is an important tool for government, businesses, and the public, offering accurate information presented through clear tables, charts, and graphics that make complex data easier to understand.

For a small, import-dependent economy like the Turks and Caicos Islands, access to reliable statistics remains critical. By continuing to publish detailed trade reports, the Statistics Authority helps ensure that decisions about growth, investment, and development are based on sound information.

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