TCI News
Provo Water Company Issues an Update on Water Distribution Challenges
PROVIDENCIALES, TCI. MAY 22, 2024: Provo Water Company (PWC) announced today that, due to persistent demands, water restrictions will continue through June 2024 as the organization continues its commitment to improving the water distribution network through various projects addressing current distribution challenges.
The water restrictions, which have been in place on an as-needed basis, will continue in the following areas: West of Suzie Turn: Including The Bight (between Beaches Resort and Turtle Cove), Cooper Jack, Industrial Park, Thompson Cove, Cherokee Road, Blue Mountain, Downtown, Airport Road, Kewtown, Blue Hills, Five Cays, South Dock, and Chalk Sound will encounter low to no water pressure during nightly restrictions from 11:00 p.m. to 5:30 a.m. Venetian Road and Turtle Tail: Will undergo a 50% water restriction from 9:00 p.m. to 5:30 a.m., potentially leading to reduced water pressure for customers.
In response to the ongoing high water demands, PWC Managing Director Robert Hall reaffirmed his team’s unwavering commitment to mitigating these challenges.
He said, “Water demands on Providenciales are still high, and as we continue to make progress on our improvement projects to address these short-term distribution challenges, we kindly ask for your patience and understanding while we work expeditiously to resolve these issues.”
PWC is currently working on three key projects to improve water distribution across Providenciales. The primary focus is on the New City Water Transmission Main Project, which includes the installation of larger-diameter pipes along a new route. This initiative aims to significantly boost water flow and establish an alternative distribution route through which to distribute water.
Another project currently underway involves replacing older valves in the water distribution network with newer, larger-diameter valves. This upgrade will enhance water flow, resulting in improved distribution along the existing network pipes. The third project focuses on enhancing the current booster equipment responsible for augmenting water flow within the distribution network.
These enhancements will bolster the booster’s capacity to leverage the upgraded pipe diameters and replaced valves more efficiently.
Speaking on the projects and their progress, Hall said, “These projects have always been a part of our plan to accommodate the growth of the country. Unfortunately, unforeseen setbacks due primarily to the long-term effects of the pandemic and its impact on the world economy and supply chains, among other factors, have taken their toll on our project timelines. Our team is committed to resolving these issues as quickly as possible, but we are taking every measure to ensure that we do so in a way that allows us to continue providing incredible service and value to our customers.”
In addition to the improvement projects, PWC is also in the process of building a new water plant on the northwest side of the island. This new plant will introduce a new distribution point closer to the areas currently experiencing water restrictions and provide a host of benefits to water distribution for the whole island. Hall emphasizes the significance of water conservation as a crucial measure in addressing water shortages.
Simple actions like repairing leaks, utilizing water-efficient fixtures, and practicing mindful water usage can greatly contribute to preserving precious water resources and reducing monthly bills.
For more information on Provo Water Company and its water efficiency and conservation initiatives, visit its website, provowater.com, and social media pages at @ProvoWaterCompany for tips and announcements, or contact our customer service team at customerservice@provowater.com.
Turks and Caicos, October 28, 2025 – We are closely monitoring the impact of Hurricane Melissa on Jamaica, and our thoughts and prayers are with our regional neighbours for their safety and well-being
We are now entering a critical period as Hurricane Melissa advances towards the Turks and Caicos Islands. Current projections indicate that Hurricane Melissa will begin to impact the Turks and Caicos Islands around midday tomorrow, Wednesday, 29th October.
This morning, Her Excellency the Governor and the Hon. Premier chaired a State of Preparedness Meeting. All Government agencies and critical services are mobilised. The safety and protection of every person across our Islands remains our highest priority. Our emergency response teams are prepared and the TCI Regiment is deployed across each of our Islands to support community readiness and immediate response. The Royal Turks and Caicos Islands Police Force are on active duty, with additional officers in North Caicos, Salt Cay, South Caicos and Grand Turk.
At this time, the hurricane is moving north-northeast. The country is expected to experience tropical storm conditions, heavy rainfall and
significant storm surge. The storm surge poses a serious concern for low-lying coastal areas especially along our western and southern coastlines, which may result in coastal flooding. Based on the most current weather projections and anticipated impacts for the Turks and Caicos Islands, the National Executive have agreed the following actions:
1. Evacuation Advisories
Residents in specific low-lying and flood-prone coastal areas are likely to experience significant storm surge of 2-4 feet with accompanying rainfall. Strong advice is now place for residents in these areas to relocate to designated shelters which will be open from 4pm this afternoon. These areas include:
Middle Caicos
- Conch Bar Nearest Shelter: The Community Centre
North Caicos
- Sandy Point Nearest Shelter : Sandy Point Community Centre
- Whitby Nearest Shelter: Adelaide Oemler Primary School
- Bottle Creek Nearest Shelter: Adelaide Oemler Primary School
Providenciales
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- Chalk Sound Nearest Shelter Enid Capron Primary School
- Five Cays Nearest Shelter: Enid Capron Primary School
- Discovery Bay Nearest Shelter: All Saints Church, Leeward Highway
- Juba Sound Nearest Shelter: A. Louise Garland High School
- Long Bay Nearest Shelter: A. Louise Garland High School
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South Caicos
- Cockburn Harbour Nearest Shelter: Community Centre
- Old Airport Road Nearest Shelter: Community Centre
Should an evacuation order become necessary, it will be issued following the 6:00 PM Advisory this evening from the TCI National Weather Service.
2. Activation of Emergency Operations Centre
The National Emergency Operations Centre in Providenciales and all Islands Emergency Operations Centres will be activated at 4:00 PM today.
3. Shelters Access
Shelters across all Islands will open today at 4:00 PM to receive members of the public.
4. Shelter-in-Place
A Strong Shelter-in-Place Advisory is in place for all islands, commencing at 10:00 PM tonight. This will be in place until the all clear has been issued.
This means that from 10:00 PM tonight, all residents should be off the road, in a safe location, either at home or a designated shelter.
Please note that this position may be revised following the 6:00 PM Advisory from the TCI National Weather Service, depending on updated storm projections.
The Turks and Caicos Islands Airports Authority (TCIAA) has confirmed that all airports remain fully operational for today. They will advise the public about ongoing operations dependent on the weather impacts.
In times such as this, the role of commercial entities extends beyond business – it becomes a vital part of the community’s resilience. All retailers and service providers are urged to uphold their humanitarian responsibilities by maintaining fair pricing and ensuring essential goods and services remain accessible to all.
Residents and visitors are reminded to adhere strictly to all official advisories and evacuation orders as they are issued. Avoid unnecessary movement, secure your property, and ensure that you and your family are prepared with essential supplies. Stay prepared and stay safe.
Turks and Caicos, October 24, 2025 – Commissioner of Police Fitz Bailey delivered an impassioned address to male students at Clement Howell High School, calling on them to recognize their power, seize their potential, and “awaken the sleeping giants” within.
In a message that blended humility, faith, and personal experience, the Commissioner reminded the boys that the decisions they make today will shape their future.“The choices you make today determine who you become tomorrow,” he said.
Bailey, who revealed he was the first in his family to attend high school, urged the students to embrace education and discipline as tools of
transformation.“Knowledge is power. If you want to be a real man, you need to read,” he told them. “Remember your potential — if others can do it, so can you. Some of you are sleeping giants waiting to be awakened.”
He emphasized that circumstances of birth do not dictate destiny, challenging the young men to carry self-respect, faith, and moral conviction wherever they go. “Self-respect is key; respect yourself, respect others, and respect God,” he said. “The circumstances you were born into do not define who you are.”
The Commissioner also spoke about resilience, advising that true strength often lies in restraint.
“There will be challenges, and people may try to impede your development — but rise above negativity. Sometimes, strength means walking away,” he said. “Some of you are sleeping lions; it’s time to awaken that instinct and rediscover your true potential.”
In closing, Commissioner Bailey delivered a stirring challenge:
“Each morning, look in the mirror and remind yourself that you were created by God and are capable of great exploits. You are a possibility with potential. Step forward with confidence — this is your country, your islands. Be the best version of yourself.”
Following his speech, the Commissioner engaged the students in open dialogue, answering questions and listening to their perspectives on issues affecting young men in the Turks and Caicos Islands.
Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.
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