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The TCI Business Outlook by Philip C. Galanis

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CONSIDER THIS …

“Some people regard private enterprise as a predatory tiger to be shot. Others look on it as a cow they can milk. Not enough people see it as a healthy horse, pulling a sturdy wagon.” Winston Churchill

As published in the Nassau Guardian, June 10, 2024 – On Friday, June 7, 2024, Counsellors Limited staged the first-ever Turks and Caicos Islands (TCI) Business Outlook (the Business Outlook) at Beaches Resort, Villages, and Spa on Providenciales. By any objective measure, the event, which was attended by ninety participants, was an outstanding success. Drexwell Seymour, Managing Partner of HLB TCI Ltd., and Deandrea Hamilton, CEO and Consultant of Magnetic Media, moderated the historical event. The theme for the Outlook was “Opportunities for Growth and Inclusion for All TCI Stakeholders.”

Therefore, this week, we will Consider This … what were some of the highlights of the first TCI Business Outlook?

Keynote address

The Hon. Charles Washington Misick, MP, Premier of the TCI, delivered the keynote address. During his remarks, Premier Misick highlighted some of his government’s fiscal results over the past few years and the challenges that the jurisdiction faces in the years ahead.

The Premier observed that the TCI has been very successful, particularly in the management of its fiscal matters. He also shared that the TCI Government’s budgeted 2023-24 revenue was $415 million, a healthy budget surplus of $56 million, and the government had accumulated no national debt. He confirmed that his government had approved more than $1 billion in investment in the tourism sector. In addition, he stated that investments of another half a billion dollars were in the pipeline and that, over the next two years, the tourism plant would increase by at least 1,600 new hotel rooms. While most of those investments will be made in Providenciales, high-end brands such as Marriott will be developed on some of the other islands in the Turks and Caicos.

The Premier also noted that his social budget had increased from $3 million to $10 million since coming to office, recognizing that it was important that no Turks Islander be left behind. He also alluded to the need to rationalize taxes so that they are more equitably applied across disparate social groupings.

Tourism drives the TCI economy

The Hon. Josephine Connolly, MP, Minister of Tourism, Environment, Heritage, Maritime, Gaming, and Disaster Management, built on Premier Misick’s presentation regarding the role tourism plays in TCI economy.  Tourism drives the TCI economy, according to the Minister of Tourism, accounting for nearly 80% of the gross domestic product, most of which is centered in Providenciales.

In 2021, the United States was the main market for inbound tourism in the Turks and Caicos Islands, making up more than 80% of the nearly half a million stop-over visitor arrivals registered in that year.

This was confirmed by Stacey Cox, CEO of Turks & Caicos Hotel & Tourism Association, and Alvin Hegner, Chairman of Experience TCI, both of whom delivered presentations on tourism and its importance to the jurisdiction. The Turks and Caicos Hotel & Tourism Association is dedicated to fostering sustainable growth in tourism for the benefit of its members and the wider TCI community.

Experience TCI is the tourism authority responsible for promoting the Turks and Caicos Islands as a premier travel destination and boosting the number of visitors, enhancing their experience, and thereby driving economic growth and sustainability in the Turks and Caicos Islands through a thriving tourism sector.

Catalyst for growing business

Angela Musgrove, CEO of Invest TCI, and Paul Pirie, CEO of TCI Finance, delivered presentations on the Catalyst for Growing Business. Invest TCI was established to assist local and foreign investors in accessing government concessions for investing in the Turks and Caicos islands and to provide investors with introductions to local service providers/suppliers. On the other hand, TCI Finance has a mandate to grow the jurisdiction’s financial services sector in competition with other financial offshore centers such as The Bahamas, the British Virgin Islands, and the Cayman Islands. The presenters outlined their plans for achieving their objectives.

Mr. Pirie noted that financial services presently account for less than 10% of the island’s gross domestic product, which he hopes to grow to 30% in the years ahead, notwithstanding the sustained assaults that similar offshore financial sectors experience from the OECD and the Financial Action Task Force. Some participants questioned TCI Finance’s ability to achieve such an aggressive objective considering the existing regulatory framework in which the offshore financial sector currently operates.

The sessions on Access to Capital and The Future of Banking were presented by Kerryl Lyn King-Henry and Terrance Gibson, the Country Managers of the Royal Bank of Canada and CIBC, respectively. Both presenters addressed the challenges that its current and prospective customers face in accessing capital and the steps the banks are taking to address those challenges. In addition, Mr. Gibson addressed the challenges that some of the bank’s customers face regarding access to banking services on some of the smaller, more remote, and less populated islands in the Turks & Caicos Islands, similar challenges that Bahamians face on similarly placed islands within its archipelago.

Modern healthcare services

The session on Committed to Health and Innovation was extremely interesting in terms of both the content and the timeliness of the information imparted to Outlook’s participants. Mr. Dennis Deveaux, CFO of Doctors Hospital Health Systems in The Bahamas, and Dr. Denise Brathwaite-Tennant, CEO of TCI Hospitals, updated the audience on the latest offerings by both organizations, highlighting that world-class medical services are available at both institutions and that both organizations are constantly reviewing how they can improve their services locally in order to avoid patients from seeking modern medical treatment abroad.

Infrastructure

Honorable Jamell Robinson, MP, Deputy Premier, and the Minister of Physical Planning and Infrastructure Development, delivered a presentation on “Addressing Infrastructure and Housing Challenges.” The Minister informed the participants that the demand for residential housing will be between 8,500 and 13,000 new homes and apartments over the next few years. He advised us that most of this demand is being generated by the growth in the economy, principally in the tourism sector, and that affordable housing will continue to be a major challenge for his ministry for the foreseeable future.

The Minister also spoke about some of the infrastructural developments that will take place in the Turks and Caicos, with great emphasis on improving the Providenciales International Airport. That improvement has been pegged at approximately $400 million and is projected to begin later this year.

Minister Robinson also discussed the need for the government to address the congestion that has arisen on Providenciales and what his government intends to do to expand the road corridors throughout the island. He noted that his ministry will provide infrastructural development for airports on the neighboring islands of the TCI.

Mr. Devon Cox, Vice President of Operations at Fortis TCI, the electric company made a presentation on the country’s electricity infrastructural needs. He informed Outlook that in light of the anticipated increase in the number of hotel rooms and other ongoing development projects on the islands, the need for reliable, affordable electricity would increase exponentially and that Fortis has developed a master plan to address the demand. He also provided an analysis of the power infrastructural developments that will take place on the other islands of the archipelago.

Mr. Delano Arthur, Executive Director of the Energy and Utilities Commission, informed the audience about some of the plans to regulate the utilities industries in the TCI. The Energy and Utilities Commission plays a very similar role in the TCI to that of URCA in The Bahamas. Although it is not statutory, plans are being made to establish the Energy and Utilities Commission as a statutory body shortly.

The Bahamas diaspora

The day’s final session was entitled “The TCI-Bahamas Diaspora—Embracing a New Mindset of Collaboration.” Ms. Vernae Mills, Executive Director of the TCI Bahamas Diaspora office in Nassau, Bahamas, addressed the participants on the role that the office plays in assisting Turks Islanders who live in The Bahamas and encouraging and facilitating their return to take advantage of opportunities in the TCI.

Conclusion

As we indicated before, the first-ever TCI Business Outlook was a stunning success. This Business Outlook was historical because it was the first time that The Counsellors Limited has hosted this successful series outside The Bahamas. As Mrs. Joan Albury observed when she summarized the day’s event, “We hope that this will be an annual feature in the TCI business calendar, and we will make every attempt to host it early in the year, so then it becomes much more meaningful and effective for its participants.”

Our countries, The Bahamas and the Turks and Caicos Islands have been intertwined for centuries, two tiny specks of the giant British Empire, together in an azure sea. To continue our relationship in the 21st century, in this instance in the realm of business, has the potential to promote productivity for our two countries that share geography, climate, backgrounds, customs, and success stories. To, once again, using the effective TCI Business Outlook as the forum, come together to mutually benefit our countries is historically appropriate and very satisfying to those of us who live in this little corner of the diaspora

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The Cassandra I remember: A fighting spirit, now elected to serve

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By Deandrea Hamilton

 

The Cassandra I remember never backed down from a fight.

She had an effervescent personality and was fiercely committed to her family—and that included her church and her friends. She deeply appreciated the people God had given her, drawing on their love and support to push through circumstances no child, no teenager, should have to face.

Today, voters in a country far from where she grew up have trusted her to champion more accessible communities and better responses to people facing mental health and developmental challenges.

It speaks volumes about what happens when we believe in our children. When we refuse to set limits on who they can become, regardless of how they started. When we recognize God’s hand on their lives and support their ability to contribute and make an impact, wherever He places them.

Cassandra Toussaint is now councilwoman-elect for Ward 1 in Avon, Indiana, after defeating Republican Doug Elmore in the November 3 election. She ran as a Democrat. (youarecurrent.com)

Of Haitian heritage, she grew up in Turks and Caicos, attending Oseta Jolly, briefly Maranatha, and then TCIPS.

Her connections remain strong: friends, family and Lady Turks Gift Shop, a boutique venture she created with her best friend, Novie, from an idea they shared as teenagers.

Her family includes her father, Eliezer Toussaint, and her brother, Stoycov Toussaint, who graduated from Indiana University. Stephane Ambroise is playing basketball in Canada. Her mother, Ertha Etienne, died when Cassandra and her siblings were children.

In Turks and Caicos, her cousins Brenda, Steven, Lendcy and Sarah Cenary are, she says, successful and passionate about helping young people and giving back to their community.  Their mother, her aunt Rose Philomene Cenary, has worked in the Islands’ hotel industry for years and holds a special place in Cassandra’s heart.

“My aunt is the glue of my family,” Cassandra said, describing her love for the family and how she has always done her best to support them all.

A registered behavior technician, Toussaint says her childhood experiences inspired her to advocate for children who feel misunderstood.

Her campaign priorities included improved roads, accessible parks and facilities, and police training to better recognize and respond to autism and intellectual disabilities.

With limited money and little preparation time, she took her campaign directly to residents, knocking on doors and connecting at community events.

“Every resident deserves to be met with understanding,” she wrote.

The young woman I remember is preparing to bring that conviction into public office.

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Porter Airlines Begins Nonstop Service to Turks and Caicos Islands with Toronto to PLS route  

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Providenciales, Turks and Caicos Islands (November 6th, 2026) – The Turks and Caicos Islands welcomes Porter Airlines as it begins its service to the destination with its inaugural Toronto (YYZ) to Providenciales (PLS) route on Friday, November 6th.  The airline will service the route five times weekly from the Toronto Pearson International Airport.

On December 17th, Porter will launch its Ottawa to PLS flight, a new route for the Turks and Caicos Islands. That route will be serviced twice weekly from Ottawa International Airport (YOW).

Minister of Tourism, Hon. Zhavargo Jolly said the expansion of air service from Canada reflects the growing strength of that market to the Turks and Caicos Islands.

“Canada is showing strong and growing interest in the Turks and Caicos Islands, and we are pleased to see that reflected in the expansion of air service from the market. Porter Airlines’ new nonstop flights from Toronto and Ottawa strengthen our connectivity with Canada and give travellers more convenient options for reaching our islands. Canadians have always shown a genuine appreciation for the culture, heritage, natural beauty and, of course, the people of the Turks and Caicos Islands. Perhaps it is that shared warmth and friendliness that keeps bringing them back, and our partnership with Porter will simply make it easier for Canadians to continue showing their love for our Beautiful by Nature islands. Toronto builds on an important existing market for us, while Ottawa opens an entirely new gateway to the Turks and Caicos Islands. This increased access will make it easier for more Canadians to discover and enjoy our destination, while supporting the continued growth of this important market.”

Hon. Arlington Musgrove, minister responsible for aviation, Turks and Caicos commended his team at the Turks and Caicos Islands Airports Authority (TCIAA) for developing this relationship with Porter.

“The launch of Porter Airlines’ new services from Toronto and Ottawa to the Turks and Caicos Islands is another important milestone in strengthening our connectivity with the Canadian market. Canada remains an important source market for our tourism industry, and these new routes will give Canadians more choice and easier access to the warmth, beauty, and hospitality of the Turks and Caicos Islands. I commend the Turks and Caicos Islands Airports Authority for leading this initiative and for its continued efforts to develop air service and build strong relationships with our airline partners. I also extend our sincere appreciation to Porter Airlines for its confidence in the Turks and Caicos Islands and for choosing our destination as part of its growing network of sun destinations. We warmly welcome Porter, its passengers and crew to our shores and look forward to a successful and lasting partnership,” he said.

To celebrate and promote the new flights, Experience Turks and Caicos hosted a reception in Ottawa for travel advisors and media. Organised by VoX International, our marketing agency in Canada, the event featured remarks by Market Intelligence Manager, Sharissa Lightbourne and Chairman of the TCIAA, Dwayne Gardiner. Nikeva Ariza, Director of Corporate Affairs, Communications and Public Engagement was also in attendance.

The new flights are operated by Porter’s 132-seat Embraer E195-E2. The aircraft features a two-by-two seating configuration, meaning no middle seats for any passenger. Porter’s elevated onboard experience includes complimentary beer and wine served in glassware, premium Canadian snacks, and free, fast WiFi for every passenger.

To book your flight, visit www.flyporter.com.

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Turks and Caicos Islands Records Highest Third-Quarter Stayover Arrivals  

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Providenciales, Turks and Caicos Islands (November 4th, 2026) – The Turks and Caicos Islands recorded its highest number of stayover arrivals for the third quarter of the year, with approximately 130,000 visitors welcomed between July and September, representing a three percent increase over the same period in 2025.

Preliminary figures from Experience Turks and Caicos show that the destination recorded 514,670 stayover arrivals for the first nine months of 2026, an increase of 25,048 visitors, or five percent, compared with the same period last year. Growth was recorded in every month from January through September, underscoring the destination’s continued appeal among travellers and the sustained demand for its tourism product.

 

Stay Over Arrivals by Quarter (2025/2026)

September closed the quarter on a positive note, with 20,204 stayover arrivals, seven percent more than the 18,795 recorded in September 2025. The year-to-date total of 514,670 is the highest number of stayover arrivals ever recorded for the January-to-September period.

Commenting on the record stayover arrivals, Minister of Tourism, Hon. Zhavargo Jolly said: “These record arrivals are an encouraging achievement for the Turks and Caicos Islands and a reflection of the continued confidence visitors have in our destination. However, I’ve always maintained that the true measure of tourism’s success cannot simply be the number of visitors arriving on our shores. It must also be measured by the opportunities we create for our people.”

“Our vision is to build a stronger, higher-value tourism industry where Turks and Caicos Islanders are not simply employees, but entrepreneurs, business owners and active participants in the economic opportunities tourism creates. This is why our recent Community Connect meetings across the sister islands were so important. We want to engage directly with our communities, understand their challenges and ensure that as our tourism industry grows, the opportunities for our people grow alongside it. Ultimately, tourism must do more than bring people to our shores. It must improve the lives of the people who call these islands home.”

Cruise arrivals reflect return to regular itineraries

Cruise passenger arrivals at the Grand Turk Cruise Port followed a different trend during the first nine months of 2026, with figures reflecting a return to more typical cruise itineraries following an unusually strong period in 2025.

Last year, cruise lines added Grand Turk to their itineraries, resulting in exceptionally high passenger volumes and cruise calls. With itineraries returning to more regular patterns this year, cruise passenger arrivals declined year over year throughout the first nine months.

The destination received 62,095 cruise passengers in September, a 22 percent decrease from the 79,341 recorded in September 2025. From January through September, total cruise passenger arrivals stood at 838,533, compared with 1,016,532 during the same period last year, representing an 18 percent decline.

Cruise Arrivals by Quarter (2025/2026)

While the cruise figures reflect a normalisation from last year’s elevated numbers, the continued growth in stayover arrivals provides a positive indicator of the destination’s performance in its overnight visitor market.

It is projected that the month-on-month increases in stayover arrivals will continue into the upcoming winter season, especially with the additional airlift expected from new and existing gateways in Canada and the US.

 

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