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Vaccine Mandate hits like a HURRICANE; Cancellations crush September prospects

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#TurksandCaicos, September 9, 2021 – The Minister of Health is finding it difficult to believe that cancellations are as high as residents are claiming.  In a tone deaf presentation the minister pointed to visitor arrival numbers at the airport, the usual September slow down, hurricane hits and nefarious attempts at fearmongering as the basis for his lack of faith on the figures.

“What I am saying is that when you compare to where we usually were, to where we are now, and again we are still in COVID and we’re doing better, and I am also saying that (hey) safety first, and I’m also saying that cancellations happen. Because, usually around September 6 or 8 in the Turks and Caicos, we usually get a big hurricane. So if a hurricane hit the Turks and Caicos Islands right now – God forbid, knock on wood – they would have the same level of cancellations or more.  Now this was a decision, one is man-made, one is natural but it is the same result,” said Hon Jamell Robinson, TCI Minister of Health.

The minister was speaking at a Wednesday night press conference where among other things, he got on the defence about claims of cancellations and estimations on losses suffered due to a new travel entry requirement.  Visitors, over the age of 16, are now required to be fully vaccinated with Pfizer, AstraZeneca, Moderna or the Johnson & Johnson coronavirus vaccine, in order to be green-lighted for travel to the Turks and Caicos.  Cancellations are estimated to be in the tens of thousands inclusive of resorts, airlines, tours and excursions, boutique activities and concierge services.

The Turks and Caicos Hotel and Tourism Association reports 13,000 cancellations from September to mid-November for 12 of its largest member properties including the Hartling Group, Grace Bay Resorts and Beaches Turks and Caicos.  One member, said Stacy Cox, TCHTA Executive Director, reported 5k cancelled vacations.

Similar reports came from smaller business operators which suffered the trickle-down effect of the decision announced on August 12, for activation a mere three weeks later.

“It isn’t a case where anyone is discounting what may have happened in terms of their totality of their cancellations, yes, but it’s not as if them being in the business long term, they haven’t seen these types of scenarios where they have this level of passengers coming into the country because this is traditionally the time, most properties do their renovations,” Minister Robinson on Wednesday.

The minister’s comments were most suited to the larger tourism stakeholders and it demonstrated what the small and micro companies have been vocalizing since the announcement, which came on his debut as the new health minister; that he is out of touch with the wider marketplace and smaller operations.

“I have people cancelling and no one consulted the small businesses.  I have lost eight jobs between September and October; that’s $20,000 gone.  I have bills to pay, rent to pay and my landlord is not understanding that what happened is outside of my control.  No one engaged the small business person and I wish they had.”

A business owner in North Caicos offered that the activation of the new policy was so sudden that even “if guests who had bookings in September wanted to get vaccinated, they would hardly have had the opportunity to do so.  It was not thought out, it was just too sudden.”

Another entrepreneur offered the decision may have been more “appreciated if it were 90 days off.”

Several were infuriated that the consultation on the decision was so narrow; banks which “may have to extend me some late payment courtesies because I lost all of my villa reservations informed me they were not asked to consider negative repercussions for borrowers.  It was a big blow.”

The Minister said his visit to the airport on September 4, which was after the new vaccine mandate policy took effect, there were 1,274 passengers on Saturday.  The figure topped the best daily total in September 2019, when a slightly lesser 1,131 guests were recorded.

“The highest passenger arrivals for any day during September (2019) was 1131;so despite all the fearmongering, coming from certain quarters within the TCI, we are simply experiencing a pre-Covid slow season.  No more, no less.”

However, records reflect that from September 3- October 15, 2019, Beaches Resort, which accounts for 70 per cent of visitor arrivals, was closed therefore passengers were expectantly less in number.

This year, Beaches Resort is opened with no plans to shut for the season.

In fact, we found that in 2018, while Beaches Resort remained open, 12 other major properties including Gansevoort, Point Grace, Meridian Club and Ocean Clubs were closed.

In September 2017, Turks and Caicos was scarred and debilitated by hurricanes Irma and Maria and in 2020, the pandemic and a closed Beaches Resort plunged arrival numbers and helped the TCI sink into an economic depression.

These factors are very likely among the reasons the year 2021 was proving to truthfully be a banner year for many.

With keen interest in Turks and Caicos vacations, visitors were flocking to the destination in almost pre-pandemic fashion. Pent up demand, low infection numbers, high vaccine uptake, proximity to the U.S. and the natural allure of the islands was drawing a healthy number of tourists.  With that interest came more cases of Covid-19.

The PNP Administration, in its fortnightly Cabinet Meeting came to the controversial decision after reviewing a six week period where 68 percent of infections or 90 of 133 people with coronavirus were tourists.

Tourists, including vacation home owners in the Turks and Caicos would have to be fully vaccinated once over the age of 16; returning residents who were vaccinated needed to prove they were fully vaccinated prior to departure from the islands and returning residents who were unvaccinated, had to provide a negative PCR or Antigen test in order to get approve through the TCI Assured portal.

Additionally, these residents are now required to quarantine with their entire household for seven days, a test is required on day five of the return.

The Cabinet also agreed to shorten the time for negative tests, from five days to three days; this is mandatory for everyone except vaccinated returning residents.

“This actually provides us with some breathing room, to be able to get the cases down as well as reposition our brand because it is not as if we haven’t done it in the past,” explained Minister Robinson who added, the high vaccination rate and vaccine only tourist policy are great selling points which can increase interest in the destination.

Though pressured to do so, the Minister was reticent about fingering the entity or entities he believes is guilty of “fear mongering.”

There was no information from the Minister on what Government is doing to now track if there are new bookings as a result of the vaccine mandate.

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CTO to Focus on Aviation at Caribbean Week in New York

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New York (May 16, 2024) – Celebrating its 35th anniversary, the Caribbean Tourism Organization (CTO) is set to spotlight the future of Caribbean aviation during Caribbean Week in New York, scheduled for June 16-21, 2024, at the InterContinental Times Square in midtown Manhattan.

Under CTO’s annual theme “Connecting the Globe, Celebrating Diversity”, the week promises a diverse lineup of activities emphasizing innovation and connectivity.

A key feature of the premier event for travel industry professionals, journalists and members of the Caribbean Diaspora will be the Caribbean Airlift Forum.

Rosa Harris, Chairman of the CTO Board of Directors and Spokesperson for Caribbean Week, will moderate the forum. She emphasized the importance of this session as a critical platform for discussing the challenges and opportunities in Caribbean air transportation.

The session will cover topics including route development, aviation competitiveness, partnerships, infrastructure investment, regulatory frameworks, and market demand strategies. It aims to foster dialogue among airlines, airports, tourism authorities, and aviation ministries, enhancing connectivity and optimizing access to Caribbean destinations.

“In the wake of the pandemic, Caribbean aviation has shown remarkable resilience and adaptability, rebounding strongly in key areas. However, as we celebrate these gains during our Caribbean Week in New York, it’s crucial that we don’t become complacent,” stated Harris.

“We must continue to innovate and address the persistent challenges within intra-regional tourism, which, while recovering, remains a challenge for many of our destinations,” she continued. “Our focus at the Caribbean Airlift Forum is not only on celebrating our successes but also on critically analyzing our challenges to strengthen and diversify our connections to, from and across the region, ensuring a more robust and connected Caribbean.”

The week also features a Business and Tourism Marketing Symposium, the Caribbean Media Awards, and sessions focused on artificial intelligence, crisis communications, and multicultural marketing.

With the support of headline sponsor, the Bahamas Ministry of Tourism, Investments & Aviation; gold sponsors Cayman Islands Department of Tourism and the United States Virgin Islands Department of Tourism; and Diamonds International and the Caribbean Media Exchange, Caribbean Week in New York 2024 is poised to be a pivotal meeting for tourism professionals and stakeholders in the region and the Diaspora.

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CHTA Launches Multi-Destination Media Trip to Showcase Caribbean Interconnectivity and Diversity

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May 21, 2024

 

The Caribbean Hotel and Tourism Association (CHTA) is gearing up for its first multi-destination media trip, designed to illuminate the interconnectedness and diversity across the Caribbean. Scheduled from May 17 to 27, this initiative will showcase the vibrant cultures, breathtaking landscapes, and unique experiences spanning St. Lucia, Barbados, Jamaica and the Cayman Islands.

Nicola Madden-Greig, President of CHTA, expressed enthusiasm for the program and stressed its significance: “This initiative is a testament to the collaborative spirit and interconnected nature that define Caribbean tourism. Our goal is to showcase the diverse offerings of St. Lucia, Barbados, Jamaica and the Cayman Islands, inspiring travelers to explore the myriad experiences our region has to offer.” Although the Dominican Republic had to withdraw due to unforeseen circumstances, there are plans to include the nation in future endeavors of this nature.

Madden-Greig reiterated, “The Caribbean is often thought of as one homogenous place, so if you have seen one island you have seen the Caribbean. This trip will debunk that myth and truly showcase the diversity, mystique, and cultural prowess of our distinct islands. Just like you can explore many destinations in Europe having totally diverse experiences, the Caribbean offers the same opportunity.”

Developed in collaboration with the Jamaica Tourist Board, Jamaica Hotel & Tourist Association, Saint Lucia Tourism Authority, Cayman Islands Department of Tourism, and Cayman Islands Tourism Association, the itinerary promises an immersive experience. Participants will enjoy the stunning landscapes and beaches of St. Lucia, indulge in an exciting layover in Barbados, discover the culture and radiant beauty of Jamaica, and experience the iconic sites of the Cayman Islands.

Strategically timed to coincide with Caribbean Travel Marketplace from May 21 to 23 in Jamaica, the media trip aims to maximize the event’s networking opportunities. Journalists can enrich their coverage of the multi-destination experience with insights and connections from the region’s premier tourism conference.

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GRENADA’S PRIME MINISTER, SANDALS EXECUTIVE CHAIRMAN ISSUE STRONG CALL FOR UNIFIED APPROACH TO REGIONAL TOURISM

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May, 2024, St. Georges, Grenada – Prime Minister of Grenada Hon. Dickon Mitchell says stakeholders from a wide cross section of the economy must be included in conversations if the Caribbean is to secure the sustainability of its tourism sector.

Speaking at the 2024 Sustainable Tourism Conference in Grenada on April 22nd, the Prime Minister noted that partnership is important to ensure the industry’s success “if we are talking about sustainable tourism, we need partnership in order to sustain ourselves. So it means that when we have our conversations we need to be a little more inclusive. Invite the farmers, agro processors, fishermen, supply chain people to help us sustain this tourism industry which is our crown jewel in the Caribbean.”

Delivering the key note at the conference, Executive Chairman of Sandals Resorts International Adam Stewart supported the Prime Minister’s call to action, noting that it is only when there is strong partnership among all sectors – private and public – that true sustainability in the regional tourism industry can be achieved.

The conference, which is organized by the Caribbean Tourism Organisation, focused on five key elements for sustainability; People, Planet, Prosperity, Purpose and Partnership. Stewart maintained that it is that last element, “Partnership”, which is key, “perhaps the most powerful part of the five Ps is partnership, public/private partnership. The public sector has a role and the private sector has a role to the degree to which those two things come together determines your gains and your future. So our job, through my eyes in the short time I get to talk is unity, it’s for all of us to come together, to stand together, to take head on the challenges that we face and to find a way to include everybody.’

The Sandals leader noted that regional stakeholders have already demonstrated that it can be done, urging participants at the conference to throw their minds back to the COVID pandemic, when all sectors joined hands making the Caribbean the fastest recovering region for tourism anywhere on the planet, “we pulled together, we unified. We, for the first time in the Caribbean, recognised that we are only as strong as we are together. We worked with the farmers, we worked with the transportation sector, the tour providers, the fishers, the entertainers, even the priests and pastors. I saw the most beautiful harmony take place, I saw cruise ships working with land-based operators in a way that never happened before. The whole supply chain, the linkages came together.”

Stewart maintained that this lesson must never be forgotten, but be the template which drives regional tourism into a bright future, “I believe we must approach all of this with humility, with inclusivity and with open dialogue. We as business leaders and policy makers in government have to dig deeper. We have to stop relying, or pointing to say that’s government business or that’s private sector business. The sooner we come together with the collective to understand that it is our Caribbean business, is the sooner we will get advancement.”

Warning that the traveller today has a wider variety of options fuelled by what they see on social media platforms, Stewart said the region must be more competitive and more ready than ever to attract and welcome visitors, which requires close cooperation between public and private sector, “customers don’t owe us anything. They are explorers. They have the internet and YouTube to guide them without ever leaving the living room. So for us to talk about sustainability we have to do a number of things in harmony. You win when you are frictionless. Tourism, ladies and gentlemen, is the path of least resistance, make it easy for me to get there.”

Stewart went further to state that islands of the Caribbean should not view each other as competitors but recognise that they are one product, “Antigua is not competing with Saint Lucia, Saint Lucia is not competing with Grenada and Grenada is not competing with Jamaica. The world says Caribbean and they put us together, we are in the pot whether we like it or not. We are competing against France, Italy, Germany, London, Singapore, Dubai …that’s who we are truly competing against. And what we can offer differently I promise you, they can’t do it. Their beaches are not as beautiful, their people are not as warm and friendly in the way our people are, and our stories are more fascinating.”

However, Stewart said the region can only truly realise its potential when stakeholders unite and seek solutions in a non-adversarial, inclusive way with a level of maturity. “To the degree that we can get those things to work together; agriculture, manufacturing, tourism, and all the services working in harmony, the private sector and the public sector, will define our future.”

Captions:

Header: Prime Minister of Grenada Hon. Dickon Mitchell.

Insert: Executive Chairman of Sandals Resorts International Adam Stewart.

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