News
Nearly 1000 Hospitality Employees Supercharged Through TCHTA Collaborative Training Series
#TurksandCaicos, July 7, 2023 – The Turks & Caicos Hotel and Tourism Association (TCHTA) proudly announces the successful completion of its second round of training in the pursuit of heartfelt, supercharged service. The training series, delivered by the esteemed Caribbean Hotel & Tourism Association’s Education Foundation (CHTAEF), has empowered and elevated a cohort of 525 individuals in the industry, resulting in a combined near-1000 trained since the start of the historical collaboration in late 2022.
Hosted and facilitated by the TCHTA, the comprehensive training program included front-facing and back-of-house staff. Participants ranged from entry-level employees to management, reflecting a commitment to fostering excellence at every industry level.
Under the expert guidance of the Education Foundation, the training series was comprised of captivating sessions such as “Strengthened Supervisors,” “Healthy Management”, and “Food Safety”. A special module tailored to sensitizing Security Personnel in the tourism and customer service spaces was also held, all under the umbrella of the Caribbean Supercharged Service Training Series. These modules gave participants invaluable skills to deliver exceptional service experiences, ensuring a lasting impression on visitors and customers.
The program’s Certificate Celebration saw a visit from Education Foundation Trustee Ernest Dwight, who commended the teams on their “willingness to play their part in delighting customers and owners through
knowledgeable supercharged service”.
Held at the Brighter Futures Center on Leeward Highway, Minister of Tourism Honourable Josephine Connolly, TCHTA President James McAnally, TCHTA People Development Committee Co-Chair Stacey-Ann Albert, and TCHTA CEO Stacy Cox all extended congratulatory remarks to the group of celebrants while the ever-dynamic Facilitator Louise John moderated the event. The venue proved nostalgic, as it was the space used to facilitate the centralized training sessions throughout the seven weeks.
Sailrock Resort Operations Manager and TCHTA People Development Committee Co-chair Stacey-Ann Albert shared her feelings about the celebration, “Our association is committed to promoting excellence in the industry, and today is a testament to that.” She continued, “The certificates received represent a milestone in the participants’ professional journeys, signaling their growth and a commitment to providing exceptional service.”
TCHTA CEO Cox delivered a charge to the room, “The TCHTA has a mandate of educating not only the hospitality industry, but beyond. We want to foster a culture of training throughout Turks & Caicos. You are now entrusted to take what you have learned from the training and spread it throughout your circles and spheres of influence”.
During their time in the destination, facilitators Louise John and Suzanne Shillingford-Brooks were graciously hosted by Sailrock Resort in South Caicos, The Sands at Grace Bay, H20 Life.Style.Resort, Tides Grace Bay, Grace Bay Club, Ocean Club Resort, The Shore Club, The Somerset, and Barbetta Restaurant. The Association shared thanks to these properties and businesses for their support.
Reflecting on the overall initiative TCHTA President McAnally said, “This is a noteworthy accomplishment for Turks & Caicos and aligns with our Association’s mission to build meaningful relationships that will propel us forward as a destination and a brand. Our people and the service they deliver lie at the core of that goal, so we take education and development very seriously and are proud of this collaboration.”
The TCHTA expresses its gratitude to members for their dedication to the sustainability and growth of the industry through people development. Photos from the closeout ceremony can be found on the organization’s website at www.turksandcaicoshta.com.
Providenciales, Turks and Caicos Islands – May 14th, 2024 – The Turks and Caicos Islands Government and Molo Hotel Group reached a pivotal juncture on Monday, May 13th, 2024, with the ceremonial signing of a development agreement at the Premier’s Office on Providenciales. The agreement, which received official Cabinet approval on March 13th, 2024, signifies a steadfast commitment to advancing the economic landscape of the Turks and Caicos Islands.
Molo Hotel Group is a family-owned business, renowned for its distinguished portfolio of high-quality hotels worldwide. The
development initiative encompasses the construction of three distinct IHG branded hotels: InterContinental Turks and Caicos, Kimpton Turks and Caicos and Hotel Indigo Turks and Caicos. Scheduled for completion by 2027, each resort boasts a distinctive design from luxury to laidback sophistication spanning across the shores of Grace Bay Beach.
Kimpton Turks and Caicos – an epitome of luxury lifestyle living, will feature 192 guest rooms including three outdoor pools, a luxury spa and a fitness center. Additionally, seven dining options ranging from a beachfront restaurant to a rooftop bar.
Adjacent to the Kimpton, InterContinental Turks and Caicos will offer 59 classic luxury suites with panoramic ocean views. Mirroring its counterpart, this resort will offer an array of dining options and upscale facilities.
Steps away from the Intercontinental and Kimpton resorts, Hotel Indigo Turks and Caicos will embrace a sense of community and contemporary elegance, offering 56 bedrooms. The resort will feature an onsite restaurant, lobby bar, outdoor pool, and fitness room.
Beyond the realm of hospitality, this development agreement underscores the government’s commitment to fostering economic growth and enhancing employment opportunities in the Turks and Caicos Islands. Molo is partnering with the Turks and Caicos Islands Community College (TCICC) to actively promote hospitality as a career choice and support in developing training programs, career fairs, seminars, workshops, and events to raise awareness about hospitality careers. Molo has committed to provide employment and apprentice opportunities to TCICC students and provide mentoring and practical on property training to students.
The signing event was graced by Hon. Charles Washington Missick, Premier of the Turks and Caicos Islands, Hon. Jamell Robinson, Deputy Premier, Hon. Kyle Knowles, Minister of Public Safety and Utilities, Hon. Rachel Taylor, Minister of Education, Youth, Sports and Culture, Łukasz and Marcin Slominski, Owners of Molo, Ross Morrow, Managing Director Molo, Arik Kono, Vice President Upscale Development for IHG, Dr. Candice Williams, President and CEO of the Turks and Caicos Islands Community College, Angela Musgrove, InvestTCI CEO, Dr. Barbara Ambrister, Chairperson of the Turks and Caicos Islands Community College, Dr. Delores Stapleton- Harris, Vice President of Academic, Vocational and Student Affairs for the Turks and Caicos Islands Community College, Mr. Kevin Baxter, Dean of Technical Vocational Education Training (TVET) and Sheryl McLaughlin, InvestTCI Investment Services Executive.
Commenting on the development agreement, Premier, Hon. Misick, stated “The Memorandum of Understanding (MOU) signing of
IHG/Molo Hotels is a significant step towards a sustainable future for hospitality in the Turks and Caicos Islands. Three hotels, Kimpton, Intercontinental, and Hotel Indigo, will be introduced, enhancing our tourism product and creating employment opportunities.”
He further added, “Partnerships with the Turks and Caicos Islands Community College and Turks and Caicos Islands Sports Commission are underway, demonstrating the Government’s commitment to developing human capital and elevating tourism offerings. This project will bring economic growth, embrace local talent, and enrich our economy.”
Additionally, Mrs. Angela Musgrove, CEO of Invest Turks and Caicos Islands, emphasized “This collaboration confirms our commitment to fostering economic growth and prosperity within our country. We have worked closely with Molo Hotel Group, and we are confident that this transformative project will further position the Turks and Caicos Islands as a premier destination for travel and investment. Much to our delight, it will also provide opportunities for engagement with our Community College and small business community.”
The Government of the Turks and Caicos Islands, operating through its primary Investment Promotion
Agency, Invest Turks and Caicos Islands, remains committed to attracting and facilitating Foreign Direct Investments to the country by providing a comprehensive suite of services. Through strategic initiatives and targeted promotion, the agency catalyzes sustainable development, driving innovation and small business opportunities across various sectors of the economy.
#TurksandCaicos, May 13, 2024 – Detectives of the Serious Crime Unit of the Royal Turks and Caicos Islands Police Force have
charged a man who allegedly stole a vehicle.
The accused, DANVANTE BRISCO, 30, of Kew Town, Providenciales, was charged with:
- One Count: Robbery
- One Count: Taking Motor Vehicle Without Authority
- One Count: Using Offensive Weapon to cause fear
Mr. BRISCO appeared in court today (May 13 ) and was granted bail of $7500.00 with one surety.
The matter was adjourned to July 05 for a Sufficiency Hearing.
#TurksandCaicos, May 13, 2024 – A 20-year-old Dock Yard male appeared in court today (May 13th) charged with a series of firearm-related offences.
The accused, JAMES SIMON, was denied bail and remanded into custody pending a Sufficiency Hearing scheduled for July 05th, 2024.
Mr. SIMON faces the following charges:
- One Count: Robbery;
- One Count: Gang Membership
- One Count: Possession of a Firearm for the Benefit of a Gang
- One Count: Possession of Ammunition for the Benefit of a Gang.
The charges against Mr. Simon followed investigations by officers of the Royal Turks and Caicos Islands Police Force into a robbery at the parking lot of a Casino where three males robbed a victim.
Additionally, Mr. Simon is charged with the following offences, having been arrested on May 02nd, 2024, along South Dock Road.
- One Count: Possession of a Firearm
- One Count: Possession of Ammunition
- One Count: Unlawful Entry
Officers also charged a teenage minor who was in the company of Mr. Simon on May 02nd with One Count of UNLAWFUL ENTRY.
The accused, seventeen and from Kew Town, Providenciales, pleaded guilty and will be sentenced on May 20th.
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