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Uton Graham, Bars Manager at BTC masters his mix with training the next generation

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PROVIDENCIALES, Turks & Caicos Islands: Persons having an interest in careers within the hospitality industry in the Turks and Caicos Islands, will always look towards attaching themselves to the most recognised international brand in the industry, the Beaches Turks and Caicos (BTC) resort. This is true for Bar Manager, Uton Graham, who has been with BTC for over 25 years.

Having developed his craft within the department, this father of four credits his growth to the training and mentorship of the largest all-inclusive family resort on the islands, Beaches Turks and Caicos.

Joining the organisation in 1998, Uton started as a bar porter. With training, came regular promotions to bartender, supervisor, assistant manager and now the manager of one of the most dynamic departments at the resort.

“When I started with this company, little did I know that I would become the head of the bar department. I knew that this was the best place for me to improve my skills and Beaches Turks and Caicos provided the best opportunities for growth and improvement,” Graham shared.

While revealing that he knew very little about the standards affiliated with providing international bartending services at family resorts, he was quick to point out that it was through the many training courses that he became an expert. “Within Sandals and Beaches resorts, training and mentorship the hallmarks we live by. Former bars manager at BTC, Sam Hall, was the first person who saw the talent in me and exposed me to the qualities of being the leader I am today,” Uton noted.

Being guided by experienced leaders throughout his career, Uton is committed to also training and building those who enter his department. He views as one of the major factors of his leadership structure, the need to empower and build leaders in whatever career path they may be interest in. This experience, according to one of his protégés, Simone Woodfine, a bartender for more than 10-years is one of Uton’s biggest strengths. “Uton is patient with us as team members and is always encouraging us to challenge ourselves to be certified and empowered in our respective areas. The many online courses that are offered by the Sandals Corporate University (SCU) are mandated by him as our manager. He oftentimes tells us about his growth within the organisation and reminds us about the value of working at BTC,” Woodfine shared.

James McAnally, general manager shared, “Uton is arguably one of the finest leaders that we have at our resort. He has grown within the organisation and is currently sharing the blueprint of his success with those he’s leading. He maintains an open door policy which allows his team members and those from other departments to relate to him as a leader and friend. He has shown genuine interest in the development of his team members and has been a father figure to the young professionals entering the field.”

“Being able to manage the bar department at a family resort takes tact and drive. You have to be firm and fair in how you train the staff to relate to guests while maintaining a professional demeanour at all times. Uton adds value to his team as he empowers them to enroll in SCU courses that will allow them to grow and develop as leaders,” McAnally noted.

When asked what would be his advice to young professionals entering the industry, Graham shared “The opportunities for growth, educationally and professionally are endless. In order to excel in the career of choice each person is given the tools with which to build their skillset. It is not difficult to accomplish your goals here at BTC, you just have to prepare yourself for the change and make it happen. The opportunities are endless.”

Having shared his story of seizing every opportunity to grow, Uton oftentimes encourages his team members to always look for new ways to excel. Getting started as a bartender was never easy, but the leaders he had around him saw the potential in him and empowered him to grow beyond his comfort level. “The support from family, both at work and at home, will always be the pivotal part of my career as these are the people who enabled me to dream bigger and enjoy a more prosperous and fulfilling life. They are my biggest supporters and they have consistently made it possible for me to empower my team to be able to provide world-class professional service to all our guests,” Graham shared.

 

Release: BTC

Photo Captions: 

Header: Bar Manager at Beaches Turks and Caicos Uton Graham

1st insert: Uton Graham, Bar Manager at BTC pours one of his signature cocktails at one of the many bars at the resort

2nd insert: Uton Graham (left) Bar Manager at BTC and Bartender Andrew Clarke show off two of the many top shelf liquor that they have within that department

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CTO’s Sustainable Tourism Conference Presents Dynamic Study Tours to Promote Sustainable Practices

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The Caribbean Sustainable Tourism Conference (STC 2024), slated for April 22-24, 2024 in Grenada, will feature a series of exclusive study tours aligned with the conference theme, The 5 Ps – People, Planet, Prosperity, Purpose and Partnership. These tours have been thoughtfully curated to offer participants an enriching and unique opportunity to delve into innovative sustainability practices and glean insights intended to catalyze transformative action for a more resilient and sustainable Caribbean.

STC 2024 is jointly hosted by the Caribbean Tourism Organization in collaboration with the Government of Grenada, through the Grenada Tourism Authority, and will welcome a wide range of participants, including government officials, tourism professionals, environmentalists, members of the media and researchers.

This valuable addition to the conference will allow participants to visit various sites and interact with local communities, gaining firsthand knowledge of best practices in sustainable tourism management, conservation efforts, and community engagement. 

Study Tour Options:

  • The Underwater Sculpture Park/Grand Anse Artificial Reef Tour: Led by Aquanauts Grenada, guests dive into the intricate ecosystem of the Underwater Sculpture Park and Grand Anse Artificial Reef and learn about sustainable practices aimed at protecting and preserving these vital marine habitats.
  • Grand Etang Nature Tour: Dr. Guido Marcelle, an esteemed botanist, guides participants through the lush rainforests surrounding Grand Etang Lake to explore Grenada’s rich biodiversity and gain valuable insights into rainforest conservation efforts.
  • The Rasta Roots Expedition: Immersive Journey into Rastafari Culture and Lands: Led by Ras Ginga, an elder of the Nyahbinghi Tribe, guests experience the Rastafari culture firsthand, learning about organic living practices and farming practices of Grenada’s Rastafari community, complete with a taste of local culinary delights.
  • Mt. Parnassus Plantation and Cocoa Pod Botanicals: Experts Michael Jessamy and Tricia Simon guide participants through the cocoa and spice plantation, uncovering innovative applications of these crops in cosmetics and health products.

The conference’s diverse program, comprising presentations, panel discussions, workshops, study tours and networking opportunities, aims to foster collaboration and facilitate knowledge sharing to advance sustainable tourism in the Caribbean region.

Event sponsors and partners include interCaribbean Airways; Royal Caribbean International; Silversands Grenada; Six Senses La Sagesse, Grenada’s newest resort; and LINK Strategic Partners, an international strategic communications and community engagement consulting firm with offices across the U.S. and in Manchester, England.

 Visit caribbeanstc.com for further information about the conference and registration details. To learn more about the Grenada Tourism Authority, visit puregrenada.com.

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RTCIPF Observes World Down Syndrome Day

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On March 21st, 2024, the Royal Turks and Caicos Islands Police Force joined the international, regional and local communities in observing World Down Syndrome Day. 

Officers showed their support by wearing brightly coloured and mismatched socks to raise awareness. 

The head of the Safeguarding and Public Protection Unit, Assistant Superintendent of Police Grantley Williams, Training Manager Mrs Odessa Forbes and Media Relations Officer Denyse Renne visited the SNAP Centre and interacted with the students.

In a message to the TCI community, the RTCIPF noted that stereotypes perpetuate stigma and hinder inclusion, preventing individuals from reaching their full potential. 

Instead, the RTCIPF calls for individuals to foster an environment of acceptance and support where everyone is valued for who they are. 

By breaking down barriers and challenging misconceptions, we can create a more inclusive society where individuals with Down Syndrome are empowered to live fulfilling lives and contribute meaningfully to their communities and, by extension, the TCI. 

As law enforcement officers, we must protect and serve all members of society, regardless of their abilities. 

Let’s work together to ensure that individuals with Down Syndrome are treated with dignity and respect and that their rights are upheld.

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CARICOM speaks out on Climate Change, looking to May meeting to amplify call for Climate Funding

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March 3, 2024

 

The Caribbean Community (CARICOM) remains on the frontlines of global climate crisis, an issue the Region has been aggressively advocating on for the past thirty years. Despite the many commitments and promises of international partners, the window of opportunity to limit global warming to 1.5 degrees Celsius above pre-industrial levels is rapidly closing.

Heads of Government are concerned that while COP 28 was widely regarded as a historic event, with the completion of the first global stocktake (GST), on progress in achievement of the Paris Agreement goals, the outcomes of GST show that emissions of greenhouse gases continue to rise and the nationally determined contributions (NDCs) of Parties will not keep global temperatures below the 1.5 degree goal enshrined in the Paris Agreement.

Heads of Government also expressed concern to be heading to COP 29 where a New Finance Goal will be articulated to replace the 100bn goal, which has not yet been met, even as developing countries require trillions to deal with the escalating impacts of climate change. Developed country parties have not provided enough finance at scale, technology and capacity building support required to help developing countries tackle their pressing needs to build their resilience, especially in adapting to the adverse and increasingly catastrophic impacts of climate change. The clear absence of definitive timelines for action and quantitative commitments for scaling up of investments, and particularly adaptation finance emerging out of COP 28, cause great concern to our Region.

The Conference noted that Small Island Developing States (SIDS), recognized as the most vulnerable group of countries and a special case for sustainable development, have been facing strong push back against the recognition of their special circumstances especially in the context of climate finance. There is limited international support for special allocations for SIDS within financing arrangements and available climate finance from international and private sources is limited, expensive and too onerous to access.

In light of the preceding, Heads of Government called for CARICOM to take a strategic, unified and coordinated approach to ensure that the Region remains influential in the climate and development arena through engagements with key partners and advocacy groups.

They called for renewed focus by the Region to advocate for inclusion of forests, nature-based solutions and blue carbon into market mechanisms with the aim of articulating clear regional positions and strategies.

Heads of Government reiterated the call for improved readiness programmes, simplified approval procedures, a change to the criteria for determining access to low-cost finance, and for the adoption of programmatic approaches to address the bottlenecks in accessing finance.

The Region reiterates its support for the Bridgetown Initiative’s call to expand capital adequacy of international financial institutions.

Heads recognized that the Fourth International Conference on Small Island Developing States, scheduled to be held in Antigua and Barbuda, 27 – 30 May 2024, will be an inflection point for many of these discussions to be articulated. As such, the Region remains committed to participating in the Conference at the highest level.

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