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Airbnb 2023 Winter Release: Introducing Guest Favorites, a collection of the 2 million most-loved homes on Airbnb

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Plus revamped ratings & reviews, and the new Listings tab featuring a set of tools to help

Hosts better showcase their homes

 

November 8, 2023 – Airbnb has more than 7 million homes all over the world. Each home is one-of-a-kind, and this uniqueness is what sets Airbnb apart. But guests have told us that with so much variety, it can be hard to know what they’re going to get. This is why many people prefer hotels, and it’s the #1 obstacle preventing them from booking on Airbnb.

Today, we’re introducing three major upgrades to help guests understand exactly what to expect before they book:

  • Guest Favorites – A collection of the 2 million most-loved homes on Airbnb based on ratings, reviews, and reliability.

  • Revamped ratings & reviews – A redesigned ratings page, with new features to help guests understand the quality of every home.

  • Listings tab – A set of new tools for Hosts to manage their listing and showcase the details guests care about most, including an AI-powered photo tour.

“People often describe checking into an Airbnb as a  ‘moment of truth’— when you find out if the home you booked meets your expectations,” said Brian Chesky, Airbnb co-founder and CEO. “Too often, it doesn’t. We’re changing that today. With Guest Favorites, revamped reviews, and the new Listings tab, you’ll now know exactly what to expect every time you book.”

Introducing Guest Favorites

The best way to find a great place to stay is by knowing which homes guests love the most. That’s why we created Guest Favorites—a collection of the 2 million most-loved homes on Airbnb based on ratings, reviews, and reliability data from over half a billion trips.

  • Great ratings and reviews — Guest Favorites have excellent reviews and are rated above 4.9 stars on average. These homes also receive high marks for ease of check-in, cleanliness, listing accuracy, Host communication, location, and value.

  • Outstanding reliability – Guest Favorites have a superb record of reliability, with Host cancellations and quality-related customer service issues of 1% on average.

  • Easy to discover on Airbnb – Guest Favorites are available around the world, and they’re simple to find on Airbnb. Just look for the new badge in search results and on the listing page, or filter for Guest Favorites.

Nearly two-thirds of Guest Favorites come from Superhosts, who’ve been recognized for their track record of outstanding hospitality.

Revamped ratings and reviews

Guests have left over 371 million reviews about their stays on Airbnb. These ratings and reviews are the best way to understand the quality of a home. But today, there is limited information on the ratings page, and it’s hard for guests to find reviews that are relevant to them. The redesigned ratings page includes three new features that make reviews easier to read and much more helpful.

  • Review sorting – Guests can now sort reviews by recency or rating, making it easy to find the reviews they care about the most.

  • Ratings distribution – A new chart shows the distribution of reviews from 1 to 5 stars, so guests can easily view the number of positive and negative reviews.

  • More review details – Reviews include more information about the reviewer and their trip — including where they’re from, their length of their stay, and whether they traveled with family, pets, or in a group.

Introducing the Listings tab

Managing a listing is one of the most essential parts of hosting because it’s how guests learn about a home. In fact, we’ve seen that listings with more details can get up to 20% more bookings. But many listings are missing the details guests care about because adding them has been too difficult. That’s why we’re introducing the Listings tab—a set of new tools for Hosts to easily manage their listing and showcase the details of their home.

  • Listing editor – A redesigned interface makes it easy for Hosts to add details about their listing—including amenities, sleeping arrangements, and more. It’s also simple for Hosts to edit their arrival guide with the information guests need before check-in.

  • AI-powered photo tour – Hosts can instantly create a photo tour, which organizes photos by rooms to help guests understand the layout of their home. The photo tour is powered by a custom-built Airbnb AI engine trained on over 100 million images that recognizes photos and assigns them to 19 rooms in seconds. Hosts can edit their photo tour at any time and add amenities to each room.

  • Smart lock integration – Hosts can connect compatible smart locks to their Airbnb account and automatically generate a unique code for every reservation. Guests can view their entry codes right in the Airbnb app before they arrive. Smart lock integration will begin rolling out in the US and Canada later this year with support for certain locks from Schlage, August, and Yale.

Even more upgrades for Hosts

In addition to the new Listings tab, the 2023 Winter Release includes even more upgrades for Hosts.

  • Pricing visibility – The prices Hosts set will include service fees, helping them better understand what guests pay.

  • Compare prices – Hosts will have the ability to compare their prices to those of similar listings right in the calendar, making it easy to track local pricing trends.

  • New earnings dashboard – A completely redesigned dashboard gives Hosts a clear view of their earnings, including a detailed breakdown of past and future payments, customizable reports, filters, and search.

  • New options for Co–Host payouts – Hosts have two new options for sharing payouts with Co-Hosts: share the cleaning fee or share the cleaning fee plus a percentage of the booking amount.

  • New Co-Host messaging – Hosts and their Co-Hosts can now communicate in the app with new Inbox features to help them discuss and coordinate upcoming reservations.

Worldwide rollout starting today

Guest Favorites, revamped ratings and reviews, the new Listings tab, and additional upgrades for Hosts will begin rolling out this week. Hosts can try new features today by enrolling in Airbnb Early Access. Smart lock integration will be coming to Early Access for listings in the US and Canada later this year. Pricing visibility and compare prices will be available next year.

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Government

DETRESHA COX APPOINTED AS ASSISTANT COMMISSIONER OF LABOR

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Turks and Caicos, October 3, 2024 – The Office of the Deputy Governor is proud to announce Ms. Detresha Cox’s appointment to the position of Assistant Commissioner of Labor with the Ministry of Border Control and Labor.

Ms. Cox holds a Bachelor of Science degree in Labor and Employment Relations from the University of the West Indies, Cave Hill (2023), which has provided her with in-depth knowledge of labor laws and standards. She is currently pursuing a Master of Science in Development Studies, concentrating on Governance and Public Policy at SALISES, UWI Mona, further enhancing her expertise in the field.

Upon returning home from University, Ms. Cox served as a Senior Labor Inspector, a role in which she honed her skills in applying theoretical knowledge in real-world settings. In this position, she managed labor disputes, mediated conflicts between employers and employees, conducted workplace inspections, and ensured compliance with occupational safety and health standards. Her academic grounding and her hands-on experience have equipped her with a deep understanding of labor issues and the leadership skills necessary for her new role.

Ms. Cox, on her new role said: “I am incredibly honored and deeply grateful for the opportunity to serve as the Assistant Commissioner of Labor. This appointment is a great honor, and I am committed to using my knowledge and experience to contribute meaningfully to the department’s mission and the nation’s labor policy of enhancing labor relations and promoting equitable employment opportunities. With a focus on policy development, compliance, and fostering strong partnerships with stakeholders, I will work diligently to ensure the department continues to meet the needs of both employers and employees. My dedication to public service remains unwavering, and I look forward to driving positive change in the workforce. I want to express my sincere thanks for the overwhelming support and well wishes received; this encouragement has been a constant source of strength. As I step into this role, I believe that success is not just about what you accomplish but what you inspire others to do. Together, I look forward to building a brighter future for our workforce.”

Deputy Governor and Head of the Public Service, H. E. Anya Williams, remarked on Ms. Cox’s appointment, saying, “With extensive knowledge, a qualified educational background in Labor and Employment Relations, hands-on experience, and a commitment to advancing labor relations, Ms. Cox is poised to make significant contributions to the Ministry of Border Control and Labor. Embodying the qualities of a public servant—dedication, expertise, and a genuine commitment to uplifting the workforce. We are excited to see Ms. Cox lead as Assistant Commissioner of Labor and contribute to the continued advancement of labor standards in our community. We look forward to Ms. Cox’s contributions in her new role and are confident that she will greatly benefit the Ministry of Labor and the workforce at large.

Congratulations, Ms. Cox, on this well-deserved promotion.”

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EUD invites input from residents as it reopens public consultation on the Renewable Energy Bill

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Providenciales, October 3, 2024 – The Energy and Utilities Department (EUD) of the Turks and Caicos Islands’ Government (TCIG) is pleased to announce a program of further public engagement on the country’s proposed Renewable Energy and Resource Planning Bill 2023 (RE Bill).

“The EUD has embarked on a comprehensive consultation program with key stakeholders to the RE Bill, including all residents of the Turks and Caicos Islands,” explained EUD Commissioner Delano R. Arthur. “The program begins today with our request for your initial written feedback on the draft RE Bill, and continues throughout October with public meetings in communities across the country, a 5-part educational series that breaks down the key aspects of the proposed Bill, a brief survey to gauge your perspectives on both the RE Bill and solar development here in TCI, and more. We want to ensure residents have every opportunity to understand this important proposed legislation.”

The RE Bill puts legislated structure in place that enables a safe, reliable, and sustainable energy supply for all TCI residents, today and in the future:

  • It establishes a competitive government-managed procurement process for future large-scale renewable energy supplies
  • It enables homes and businesses to install small-scale renewable energy generators such as solar PV to meet their needs, and sell surpluses back to the grid
  • It makes it necessary for anyone who wants to produce renewable energy to get a license.
  • It outlines the rules for connecting renewable energy systems to the electricity grid, ensuring grid stability, safety and fairness.
  • It establishes an Energy Levy Fund which will collect a small fee from large-scale renewable energy producers to support new community renewable energy projects and research.

“With this Bill, our overarching goals are to reduce our reliance on fossil fuels, increase energy diversity, enhance energy security, and support the country’s transition to a more sustainable energy future,” added Commissioner Arthur. “It will provide a framework for renewable energy systems including licensing and interconnection, as well as the development of integrated resource planning for the energy sector in the Turks and Caicos Islands. It’s an important piece of legislation that will impact us all.”

The schedule of public consultation sessions, hosted by the EUD Commissioner and his team, will be shared via the EUD’s social media channels and in print media in the coming days and throughout October.

“The resources we are making available to you will help you better understand the RE Bill and how it impacts you,” continued Mr. Arthur. “We encourage you to engage fully – to review the materials and share your written feedback over the coming weeks, and join us in your local church basements and community halls when we come out to see you in October. These smaller, face-to-face sessions provide the best opportunities for meaningful conversation on our country’s energy future.”

TCI residents have until Friday, October 25, 2024 to provide initial written feedback on the draft Renewable Energy and Resource Planning Bill 2023. The Bill and associated materials may be found at https://www.gov.tc/eud/. Further, residents are encouraged to follow the EUD’s social media pages for the RE Bill survey launch in mid-October, and for details on public meetings in communities across the country.

Feedback on the Renewable Energy Bill can be sent to the following email address eudconsultation@gov.tc.

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Government

ARIELLE NEELY APPOINTMENT AS CAREER ADVANCEMENT AND PROGRAM COORDINATOR

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Turks and Caicos, October 3, 2024 – The Office of the Deputy Governor is pleased to announce the appointment of Ms. Arielle Neely as the Career Advancement and Program Coordinator within the Ministry of Education, Youth, Sports, and Culture.

Ms. Neely holds a BA (Hons) in Education Studies from the University of Hull, where she focused on policy analysis, psychological perspectives, and pedagogical practices. Her first-class thesis, “Exploring Students’ Perceptions of Online and Face-to-Face Learning at University During the Covid-19 Pandemic,” was inspired by the shared educational challenges faced by students during that period. She is pursuing her Master’s Degree in Strategic Communications at the London School of Economics and Political Science, a program she selected for its comprehensive approach, emphasizing stakeholder analysis, value understanding, messaging, policy construction, and campaign formulation. Additionally, she holds a Certificate in Teaching English as a Foreign Language.

Ms. Neely began her Public Service career as an intern with the Employment Services Department in the summer of 2021. She then served as the temporary Head of Secretariat from 2022 to 2023. In 2023, Neely transitioned to a full-time Research and Planning Officer role at the Employment Services Department. Following that, she was seconded to the Ministry of Education, Youth, Sports, and Culture, where she served as the Program Coordinator for the National Internship and Apprenticeship Program (NIAP).

In 2023, Ms. Neely served as the Female CARICOM Youth Ambassador for the Turks and Caicos Islands. During her tenure, she demonstrated leadership and advocacy at national, regional, and international levels. She participated in international forums such as the Debate Mate International Program in Nepal (2024), the HACSA Sankofa Young Fellowship in Ghana (2023), the Caribbean Youth Leaders’ Summit in Trinidad and Tobago (2023), the International AIDS Conference in Canada (2022), and the National Policy Working Group in TCI (2022). Her experience reflects a deep commitment to youth development and emphasizes her effectiveness on the global stage.

On her appointment, Ms. Neely said, “I’m honoured to be appointed as Career Advancement and Program Coordinator. This role allows me to continue my passion for youth development and communication. As Psalms 46:5 (NIV) reminds us, ‘God is within her, she will not fall; God will help her at break of day.’ I give all thanks to God for blessing me with this opportunity and to my support system that has stood by me throughout my journey. A special thanks to my mother for her unwavering support and constant encouragement, constantly pushing me to be the best version of myself. I am delighted to continue serving within the public service, and I am forever inspired by the potential of our youth to create a brighter Turks and Caicos Islands”.

In congratulating Ms. Neely, Deputy Governor and Head of the Public Service H.E. Anya Williams stated, “I would like to extend my heartfelt congratulations to Ms. Arielle Neely on her promotion to Career Advancement and Program Coordinator. It’s a pleasure to welcome her back to the Public Service after her educational pursuits. Her dedication to youth development and strategic vision will undoubtedly benefit the Turks and Caicos Islands. We look forward to her contributions and the positive impact she will have on our community.

Congratulations Ms. Neely on your well-deserved promotion”.

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