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Turks & Caicos Celebrates Launch of TEAM and 20th Anniversary of TIDES Training Program

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#PROVIDENCIALES, Turks and Caicos Islands (November 3, 2020) – The Turks & Caicos Islands Tourist Board in collaboration with the Ministry of Tourism, Environment, Heritage, Maritime, Gaming and Disaster Management and the TCHTA will seek to reinforce and reignite an appreciation for Turks & Caicos among residents by encouraging domestic travel to discover the uniqueness of each Sister Island during its annual observance of Tourism Environmental Awareness Month (TEAM). Turks & Caicos also joins with its Caribbean counterparts to celebrate Caribbean Tourism Month throughout November.

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During a press conference on November 2nd held at the Office of the Premier in Providenciales, a new TEAM theme was unveiled – ‘Rediscover Turks & Caicos’ which will be used for the next three years. The previous theme ‘Tourism Is Key, It Starts With Me’ has been retired after five years.

The other highlight of the event was the commemoration of the 20th anniversary of the TIDES program. TIDES, which stands for Together Individuals Delivering Excellent Service, began as the TCI Host Training Programme in September 2000. The training program was created to enhance the Turks and Caicos’ visitor’s experience by raising the level of customer service to complement Turks and Caicos’ position as a premier holiday and investment destination. The program has seen thousands of civil servants, public service drivers and private sector employees benefit from the customer service course. To mark the occasion, the Tourist Board used the opportunity to honor its Training Manager Ms. E. Blythe Clare who has championed the program is recognized as an exemplary ambassador for Turks & Caicos.

Minister with responsibility for tourism and environment Hon. Ralph Higgs officially declared Tourism Environmental Awareness Month open and stated, “Our environment and tourism sector are vital to our country. I want to encourage the general public, across the length and breadth of the Turks & Caicos Islands, to not only remember the importance of our tourism industry but also the bedrock of that industry is our environment. We each have an important role as caretakers and custodians in ensuring that it is protected. These are indeed challenges times, however, brand Turks & Caicos is still trending positively in the world. Notwithstanding COVID-19, we continue to see strong interest in our destination. I believe that as soon as the pandemic subsides, we will see more visitors returning to our shores, and Turks and Caicos Islanders regaining their rightful place as participants and contributors to our economy.

TCI TEAM 2020

I encourage residents to rediscover the beautiful islands that God has blessed us with in this archipelago. Go and experience the quaintness of Salt Cay, the elegant and rustic beauty of Grand Turk and indulge in the opportunities and possibilities that exist in South Caicos. North and Middle Caicos are the gem among these islands and I believe the future of the tourism industry lies within them. Providenciales, of course is the breadbasket of the country, and all of our Sister Islands are available for you to explore and enjoy. Due to the pandemic the government has put regulations in place to mitigate against the spread of the virus, however, please ensure that as you travel domestically you are following all the protocols outlined to safeguard your health.”

The Tourism Environmental Awareness Month events will be mainly hosted virtually and will include:

·         Virtual Tour of Grand Turk on November 9th

·         Rediscover Turks & Caicos: Back in the Day Island Experiences on November 10th

·         Virtual Tour of Junkanoo Museum on November 11th

·         Virtual Tour of Cheshire Hall Plantation on November 13th

·         Nationwide Clean Up and Drive-by Giveaway on November 14th

·         Virtual Tourism Symposium on November 18tth

·         Rediscover Turks & Caicos: Island Delicacies on November 25th

As part of the month’s celebrations, Turks & Caicos Islands residents and students are encouraged to ‘Rediscover Turks & Caicos’ in a creative sense by participating in a video and art competition. The video competition is open to the general public to submit a video based on the theme while fourth to sixth grade students are invited to submit visual art interpretations of the theme. The winners of both competitions will receive cash prizes. Criteria for entry and submission guidelines are available on our website https://turksandcaicostourism.com/tourism-month/.

Follow the Turks and Caicos Tourist Board’s public relations unit via its Facebook page ‘Turks and Caicos Tourist Board Press’ for live streaming and updates on all TEAM events.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Saunders Tells Caribbean Media: Be Seen, Be Heard – But What About TCI

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by Deandrea Hamilton | Editor

 

PROVIDENCIALES, TCI — In a country where government press conferences are virtually non-existent, ministers are often difficult for journalists to access and regular broadcast television news has disappeared, TCI Innovation, Technology and Energy Minister E. Jay Saunders has challenged Caribbean media to become “impossible to ignore.”

Speaking at the Caribbean Broadcasting Union gathering, Saunders argued that the Caribbean does not have a relevance problem but a “discoverability and positioning problem.”

Discoverability is precisely the issue in Saunders’ home country. Even Government’s own attempts at video news broadcasting have struggled against the realities of consistently producing a daily, weekly or even monthly newscast.

The difficulties confronting TCI media extend well beyond algorithms: limited advertising revenue, underfunding, shortages of trained professionals and insufficient human capacity leave newsrooms struggling for both staff and stamina.

Then there is the reality of operating in one of the region’s smallest societies. Politicians, journalists, advertisers, businesses and the subjects of stories often exist within the same tight economic and social circles. A controversial report that might create a ripple elsewhere can produce a tsunami in TCI, intensifying concerns among journalists about commercial and professional victimisation.

Saunders believes AI can help.

He urged Caribbean media to use the technology to transform one original story into television, radio, web, podcast, social and translated content without multiplying newsroom workload.

He also wants regional journalism structured so AI systems can find, understand and trust Caribbean sources, moving media beyond traditional SEO into Answer Engine Optimisation.

His ultimate message was emphatic: “Use AI not to make Caribbean media more artificial — but to make Caribbean voices more visible.”

For Turks and Caicos media, however, becoming visible may require more than technology. It requires an environment in which journalism can survive.

That last sentence is where I think we land the plane. It acknowledges that EJ actually has some us

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Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

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Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

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BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

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Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

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