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Turks & Caicos Gov’t answers the 15 COVID-19 Questions directed at countries by the WHO

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#GrandTurk, Turks and Caicos Islands – March 5, 2020

1. Are we ready for the first case?

Yes. We have isolation rooms in both hospitals. We’re asking the public that if they suspect that they have the virus, they are not to go to the hospital but to call the Ministry of Health Coronavirus hotline, 232-9444 or 338-0911, and will provide advice and guidance. If required, we have identified the new Mental Health facility in Grand Turk as an isolation facility and also the Blue Hills Clinic in Provo – minor works are to be completed before the facilities can be fully utilized. The government has also looked at the possibly of securing vacant commercial properties as an additional alternative.

2. What will we do when the first case arrives?

If a suspected case was identified today, we have the proper protocols in place in order to respond. In addition, we have isolation rooms located in both of our hospitals for persons requiring care.

3. Do we have an isolation Unit?

Yes. As mentioned, units are operational at Cheshire Hall and Cockburn Medical Centres. There are also units at the newly constructed Mental Health Facility in Grand Turk which will be used if needed.

4. Do we have enough medical oxygen, ventilators, and other vital equipment

Yes, we do have the vital equipment that can cope with an initial outbreak. The Health Emergency Management Unit within the Ministry of Health is advanced into the process of procuring additional Oxygen, Ventilators and other vital equipment such vital signs monitors, IV Stands and a PCR machine which would enable us to test locally. However, due to this emergency there has been a slowdown in the global supply chain, affecting availability and prices.

5. Will we know if there are cases in other parts of the country?

The Ministry or Health is committed to providing information to the general public as it relates to the TCI. Information will be shared as and when it becomes available.

6. Is there a reporting system that all health facilities are using and a way to raise an alert if there is a concern?.

Yes. The Ministry of Health through the National Epidemiology and Research Unit currently has a very robust Syndromic Surveillance System which works very closely with all private health care facilities and all government facilities, TCI hospitals and a number of resorts. From as early as January all sites were alerted to be vigilant for persons meeting the case definition of COVID-19.

7. Do our Health workers have the training and equipment they need to stay safe?

Refresher training is ongoing for all Health Workers in Infection Prevention and Control (IPC) and the proper use of personal protective equipment (PPE). Currently there is a supply of PPEs such as N95 masks, face shields, gloves aprons, goggles, coveralls and gowns available for use in country. Additional supplies are also being sourced to supplement stocks on hand.

  • 8.Do our Health workers know how to take samples correctly from patients?

All the Public Health Nurses and Doctors are comfortable and well-trained in obtaining samples for testing.

  • 9. Do we have the right measures at airports and border crossings to test people who are sick?

Screening is ongoing at the air and sea ports. Cruise ships have to notify us before entry of any ill persons on board as a part of their routine reporting requirements and we would not allow any ship with the virus to land. If there are any suspected cases, vessels would not be allowed to disembark their passengers or crew. If required, testing would not take place at our ports of entry but specimen collection can take place there. We have assigned additional staff to the airport in Providenciales and will be enhancing our surveillance at the cruise port. Additional temporary staff are also being recruited.

10. Do our labs have the right chemicals that allow them to test samples?

Like many countries in the region, our Public Health lab is not able to test locally at the moment. We are exploring the swiftest options for such testing. We have already established protocols in the meantime at the Caribbean Public Health Agency laboratory and are seeking to partner with other countries to support our testing capabilities. A PCR machine is required to test locally and the Ministry of Health is in the process of procuring a machine. The equipment for sample collection is in country.

11. Are we ready to test patients with severe or critical disease

Once we receive the PCR Machine, the Pan-American Health Organization (PAHO) would assist with refresher training and we will have the capacity to test in country. In the meantime, we would use established protocols to test samples.

12. Do our hospitals and clinics have the right procedures to prevent and control infections.

Our Health facilities have a very strong Infection Control Programme and we are also guided by new guidelines provided by the World Health Organization (WHO) in relation to COVID-19. We have a draft Policy in place and training of our health personnel is ongoing.

13.Do our people have the right information; do they know what the disease looks like?

The Ministry of Health commenced a public education campaign COVID-19 on the 22nd of January 2020. Messages have been distributed via social media, radio, WhatsApp and through community visits. The Ministry is currently working on video messages to be distributed. Schools are also being educated about the virus and how to protect themselves from it, this activity began on 21st February. Sessions with churches on COVID-19 began on 23rd February. Ministry officials have also appeared on radio talk shows concerning COVID-19. Frontline government staff along with other public service providers have been receiving information on COVID-19 and also have been advised to have hand sanitizers for, not only staff, but also the public that they serve.

14. Are we ready to fight rumors and misinformation with clear and simple messages that people can understand?

Yes. We continue to respond to damaging rumuors through a combination of activities, including but not limited to, press conferences (held on Monday, 2nd March, 2020) and media statements; text messages through FLOW and Digicel, along with messages through platforms such as WhatsApp and the use of social media. We ask the public to only seek advice from credible sources.

15. Are we able to have our people on our side to fight this outbreak?

We are increasingly confident that the general public understand that combating this public health emergency is everyone’s responsibility. We firmly believe that by the government continuously sharing information with the general public on a timely basis, and responding to their concerns, that we can yet further build support. The answer to these questions can be viewed in that light.

PRESS RELEASE: TCIG MINISTRY OF HEALTH & TCI GOVERNOR’S OFFICE

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Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

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Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

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BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

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Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

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Salt Cay Water Shortage Unresolved as Residents Question Promised Relief

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SALT CAY — Residents say Salt Cay’s prolonged water shortage remains unresolved, with no visible activity or relief from the measures Government said would be advanced last week.

The crisis began in June after a critical filter failed at the island’s reverse osmosis plant, severely disrupting local water production. Residents told Magnetic Media Tuesday morning that neither the replacement filter nor the promised bulk shipment of emergency water appeared to have arrived.

Minister of Innovation, Technology and Energy E. Jay Saunders, however, said the filter is already on Salt Cay.

“The RO filter is on Salt Cay and it’s being installed,” Saunders told Magnetic Media.

The large emergency water shipment has not materialised. Saunders said transporting more than 1,000 gallons in a single container requires a barge, and officials are still attempting to source one.

Government had previously indicated that it would try to deliver up to 2,500 gallons to partially replenish Salt Cay’s depleted storage tanks while repairs continued.

Saunders had initially projected that the RO plant would be fully operational by August 19. He now says the system is expected to return to full operation “in a few days.”

For residents, however, the immediate reality remains unchanged: the shortage continues, the bulk water has not arrived and the promised relief is not yet flowing.

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