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Turks & Caicos Gov’t answers the 15 COVID-19 Questions directed at countries by the WHO

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#GrandTurk, Turks and Caicos Islands – March 5, 2020

1. Are we ready for the first case?

Yes. We have isolation rooms in both hospitals. We’re asking the public that if they suspect that they have the virus, they are not to go to the hospital but to call the Ministry of Health Coronavirus hotline, 232-9444 or 338-0911, and will provide advice and guidance. If required, we have identified the new Mental Health facility in Grand Turk as an isolation facility and also the Blue Hills Clinic in Provo – minor works are to be completed before the facilities can be fully utilized. The government has also looked at the possibly of securing vacant commercial properties as an additional alternative.

2. What will we do when the first case arrives?

If a suspected case was identified today, we have the proper protocols in place in order to respond. In addition, we have isolation rooms located in both of our hospitals for persons requiring care.

3. Do we have an isolation Unit?

Yes. As mentioned, units are operational at Cheshire Hall and Cockburn Medical Centres. There are also units at the newly constructed Mental Health Facility in Grand Turk which will be used if needed.

4. Do we have enough medical oxygen, ventilators, and other vital equipment

Yes, we do have the vital equipment that can cope with an initial outbreak. The Health Emergency Management Unit within the Ministry of Health is advanced into the process of procuring additional Oxygen, Ventilators and other vital equipment such vital signs monitors, IV Stands and a PCR machine which would enable us to test locally. However, due to this emergency there has been a slowdown in the global supply chain, affecting availability and prices.

5. Will we know if there are cases in other parts of the country?

The Ministry or Health is committed to providing information to the general public as it relates to the TCI. Information will be shared as and when it becomes available.

6. Is there a reporting system that all health facilities are using and a way to raise an alert if there is a concern?.

Yes. The Ministry of Health through the National Epidemiology and Research Unit currently has a very robust Syndromic Surveillance System which works very closely with all private health care facilities and all government facilities, TCI hospitals and a number of resorts. From as early as January all sites were alerted to be vigilant for persons meeting the case definition of COVID-19.

7. Do our Health workers have the training and equipment they need to stay safe?

Refresher training is ongoing for all Health Workers in Infection Prevention and Control (IPC) and the proper use of personal protective equipment (PPE). Currently there is a supply of PPEs such as N95 masks, face shields, gloves aprons, goggles, coveralls and gowns available for use in country. Additional supplies are also being sourced to supplement stocks on hand.

  • 8.Do our Health workers know how to take samples correctly from patients?

All the Public Health Nurses and Doctors are comfortable and well-trained in obtaining samples for testing.

  • 9. Do we have the right measures at airports and border crossings to test people who are sick?

Screening is ongoing at the air and sea ports. Cruise ships have to notify us before entry of any ill persons on board as a part of their routine reporting requirements and we would not allow any ship with the virus to land. If there are any suspected cases, vessels would not be allowed to disembark their passengers or crew. If required, testing would not take place at our ports of entry but specimen collection can take place there. We have assigned additional staff to the airport in Providenciales and will be enhancing our surveillance at the cruise port. Additional temporary staff are also being recruited.

10. Do our labs have the right chemicals that allow them to test samples?

Like many countries in the region, our Public Health lab is not able to test locally at the moment. We are exploring the swiftest options for such testing. We have already established protocols in the meantime at the Caribbean Public Health Agency laboratory and are seeking to partner with other countries to support our testing capabilities. A PCR machine is required to test locally and the Ministry of Health is in the process of procuring a machine. The equipment for sample collection is in country.

11. Are we ready to test patients with severe or critical disease

Once we receive the PCR Machine, the Pan-American Health Organization (PAHO) would assist with refresher training and we will have the capacity to test in country. In the meantime, we would use established protocols to test samples.

12. Do our hospitals and clinics have the right procedures to prevent and control infections.

Our Health facilities have a very strong Infection Control Programme and we are also guided by new guidelines provided by the World Health Organization (WHO) in relation to COVID-19. We have a draft Policy in place and training of our health personnel is ongoing.

13.Do our people have the right information; do they know what the disease looks like?

The Ministry of Health commenced a public education campaign COVID-19 on the 22nd of January 2020. Messages have been distributed via social media, radio, WhatsApp and through community visits. The Ministry is currently working on video messages to be distributed. Schools are also being educated about the virus and how to protect themselves from it, this activity began on 21st February. Sessions with churches on COVID-19 began on 23rd February. Ministry officials have also appeared on radio talk shows concerning COVID-19. Frontline government staff along with other public service providers have been receiving information on COVID-19 and also have been advised to have hand sanitizers for, not only staff, but also the public that they serve.

14. Are we ready to fight rumors and misinformation with clear and simple messages that people can understand?

Yes. We continue to respond to damaging rumuors through a combination of activities, including but not limited to, press conferences (held on Monday, 2nd March, 2020) and media statements; text messages through FLOW and Digicel, along with messages through platforms such as WhatsApp and the use of social media. We ask the public to only seek advice from credible sources.

15. Are we able to have our people on our side to fight this outbreak?

We are increasingly confident that the general public understand that combating this public health emergency is everyone’s responsibility. We firmly believe that by the government continuously sharing information with the general public on a timely basis, and responding to their concerns, that we can yet further build support. The answer to these questions can be viewed in that light.

PRESS RELEASE: TCIG MINISTRY OF HEALTH & TCI GOVERNOR’S OFFICE

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Beaches Turks & Caicos welcomes record 111 interns in 2026 summer programme

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Beaches Turks and Caicos Hotel Manager Ghislain Boutoulle was on hand to welcome the over 100 interns at the orientation session recently

PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort has launched its 2026 Summer Internship Programme with a record-breaking cohort of 111 high school and tertiary-level students, marking the largest intake in recent years.

The six-week programme, which runs from July 6 to August 14, 2026, is designed to give young Turks and Caicos Islanders hands-on exposure to the hospitality industry across a wide range of departments.

Human Resources Recruitment Specialist Fitzroy Virgo highlighted the programme’s growing significance, “this is the largest cohort we have had in recent times. We currently have 111 participants with a waiting list of almost another 100. We are happy that we have been able to attract some of the brightest and best young minds in the Turks and Caicos Islands as we have interns from Providenciales, North and South Caicos Islands.”

Virgo also noted that the programme goes beyond technical training, incorporating soft skills workshops in financial literacy, customer service, résumé writing and brand and image management.

General Manager Deryk Meany praised the human resources and training teams for the programme’s sustained growth. “The success of this programme has allowed us to grow each year as we continue to build a conducive learning environment for aspiring professionals in the hospitality industry throughout the Turks and Caicos Islands,” Meany said.

He noted that many of this year’s interns were first introduced to Beaches through educational tours facilitated by the Sandals Foundation. “We are excited to provide training in the various areas but more importantly to train them in the soft skills areas that will allow them to be more marketable after they experience this internship programme.”

Among the interns is Maranatha Academy fifth form student Vernae Handfield, who has set her sights on the culinary arts. “My dream is to explore the culinary world and to be a Michelin chef in the future — hence my reason for wanting to start my experience here at the largest resort in the Turks and Caicos Islands,” Handfield shared. “I’m looking forward to learning from all these experts who have many years of experience in the different cuisines.”

For others, the programme offers a bridge between classroom theory and real-world application. Keiser University accounting major Sean Astwood II said the opportunity is perfectly aligned with his academic goals. “I want to be able to put into practice my theoretical knowledge into the field of accounting and eventually auditing. Getting the opportunity here at Beaches Turks and Caicos Resort is the perfect environment for me to start to build my skills. I’m grateful for this experience to be immersed into this dynamic working environment.”

The programme has also fostered a culture of return, with several interns participating for multiple consecutive years — a testament to the quality and lasting impact of the experience. As Beaches Turks and Caicos continues to expand its community engagement through hospitality education, the 2026 cohort stands as a powerful reflection of the resort’s commitment to developing local talent and strengthening the Turks and Caicos Islands’ hospitality workforce for years to come.

Photo Insert: A section of the audience at the Beaches Turks and Caicos 2026 summer internship programme at the Caribbean Village conference room

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Multi-Agency Operation Targets Illegal Occupation of Crown land in Blue Hills  

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Providenciales, Turks and Caicos Islands, July 9, 2026- The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Blue Hills area off Tom Lightbourne Road and opposite the dump on Thursday, July 2, 2026, as part of the Government’s ongoing efforts to protect Crown land from illegal occupation and encroachment.

The operation brought together representatives from the Crown Land Unit, the ISU, the Planning Department and the Royal Turks and Caicos Islands Police Force who provided security for the exercise. Following a briefing, inspections were carried out across a number of parcels of Crown land where illegal structures and other unauthorised uses had been identified.

During the exercise, officers served a total of eleven (11) Letters of Illegal Occupation to occupied structures, while six (6) Section 22 Notices of Unauthorised Occupation were issued in accordance with the provisions of the Crown Land Act. In addition to illegally constructed buildings, notices were also issued in relation to the unauthorised placement of vehicles, boats and a jet ski on Crown land. Where occupants were not present, notices were affixed to the relevant structures or locations.

The Government of the Turks and Caicos Islands reminds the public that occupying or otherwise using Crown land without lawful authority is an offence under the Crown Land Act. These inspections and enforcement activities form part of a sustained programme aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with its partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorisation are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

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Beaches Turks & Caicos Opens Team Members State of the Art Welcome Centre  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos has officially unveiled its newly constructed Team Member Welcome Centre, marking a significant milestone in the resort’s ongoing Beaches 2.0 transformation.

The new facility, introduced as part of phase one of the development, is designed to centralize essential services and amenities for team members while elevating comfort, convenience and overall workplace satisfaction. The space now houses a state-of-the-art cafeteria, a multimedia training room, the human resources department, expanded locker and changing facilities and an automated banking machine- creating a comprehensive, one-stop hub for team members.

Speaking at the opening, General Manager Deryk Meany emphasized the broader vision behind the investment and its alignment with the brand’s evolution.

“This is one more step in Beaches 2.0 being consistent, providing personalized service and taking it to the next level for our team members to be comfortable. I want my team to know that this resort is the most ideal place to work and we are invested in their comfort and wellbeing” Meany stated.

The initiative reflects a growing recognition within the hospitality sector that employee experience is connected to guest satisfaction. Beaches Turks and Caicos has prioritized modern infrastructure and staff focused amenities to strengthen team engagement while reinforcing its reputation as a leading employer in the Turks and Caicos Islands.

Regional Managing Director James McAnally described the Welcome Centre as a space for employees’ well-being and operational excellence.

“This project is a long-term plan that was designed to provide comfort for every team member,” McAnally said. “The new dining space can rival fine dining restaurants on the island. We have provided the best for our team and we want them to enjoy the amenities as we continue to enhance the family atmosphere at Beaches Turks and Caicos.”

The restaurant which is a standout feature of the new facility, offers a modern dining experience with upgraded seating, contemporary finishes and an enhanced menu selection. Designed with both functionality and aesthetics in mind, the space reflects the resort’s commitment to quality for its team.

In addition to dining, the multimedia training room introduces advanced learning capabilities, supporting ongoing team development through interactive and technology-driven training sessions. The inclusion of human resources within the same complex further streamlines comprehensive space for staff related services, while the expanded locker and changing areas address a conducive working facilities space for the team.

Long-serving team member Carlton Salmon praised the development, noting its impact on morale and daily operations.

“This place is simply amazing,” Salmon shared.

“The style and design are similar to the new Treasure Beach Village. This is Beaches 2.0. Every team member has given positive ratings for not only the food, but the one-stop shop idea.”

The Welcome Centre’s opening signals more than just a physical upgrade. It shows that Beaches Turks and Caicos continues to position itself as a forward-thinking leader in Caribbean hospitality.

As phase one comes to fruition, anticipation is already building for future enhancements under the Beaches 2.0 initiative, which aims to further integrate innovation, community support and elevated service standards across the resort.

 

PHOTO CAPTION: The official ribbon cutting at the Welcome Centre has (l-r) Curtis Lee, Hotel Manager,  Phildreka Campbell, Learning and Development Manager,  Patricia Talbot, Restaurant Manager,  Javain Campbell,  Diamond team member, James McAnally, Regional Managing Director,  Deryk Meany,  General Manager,  Owenta Coleby, Human Resources Manager,  Tanya Swann,  Executive Assistant Manager Treasure Beach Village, and Dr Anya Malcolm-Gibbs, Director of Special Education Needs Services

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