Dana Malcolm

Staff Writer 

International Airlift has been confirmed for the Norman B. Saunders Sr. International Airport in South Caicos with Grand Turk to swiftly follow. American Airlines is the airline that will herald in those flights, to come by winter this year according to Arlington Musgrove, Minister of Immigration and Border Services speaking during an April ministerial statement made after the budget address.

“The construction of the new and fortified perimeter fence line at the JAGS McCartney International Airport is now completed, with inspection by international regulators scheduled to be completed by May 2024,” Musgrove continued.

Despite the good news, for the largest airport work is still lagging. Large crowds are still slowing business down and the Invitation to Tender (ITT) for the redevelopment of the Howard Hamilton/Providenciales International is behind schedule, having not yet been published; but it is in process according to Musgrove.

”The Turk and Caicos Airports Authority remains steadfast in its commitment to adaptability, responding aggressively to the evolving needs and dynamics of its operation— Thereafter the critical next step is the issuance of the Invitation to Tender, inclusive of the draft PPP Agreement. This is going to be done this year” Musgrove said.

The contract should have been wrapped up by March after the project launch in August 2023.

Also mentioned in the budget for the Ministry of Immigration, is a suite of technological upgrades, including:

Drones which are already on the way to the country;

Rummaging Tools to allow Customs and Border Protection teams to rummage/search vessels that are identified as high risk;

Digital Forensic Equipment;

Anti-fraud Technology (prompted by a rise in fraudulent documents being presented by residents and agents to various government departments).

Much of the tech is aimed at protecting the country’s ports which were very active in the 2023/24 financial year. Other than the over 1.5 million tourists there were 332 seizures of prohibited and restricted goods at the borders amounting to $315.000 in fines. In terms of irregular migration which is one of the ministry’s main concerns, Musgrove provided this update.

”For the year 2023/2024 our teams have processed, detained, and repatriated over 4,400 persons from 35 boats, compared to 2882 persons from 31 boats in FY 2023/2024, and in addition to this, some 961 persons were removed in January to March of this year alone, through inland enforcement and compliance efforts. We have recorded a total of 103 deportations.”

In the draft budget, $27 million was set aside for spending in this ministry and it is expected to be one of the best-performing ministries financially. TCIG is expecting $112.5 million in Import Duties, 21 million from excess revenues from Ports and Sea Travel taxes. and another $38 million from other Customs Duties.

Provo Water Company (PWC) has made significant progress in addressing recent water supply issues caused by increased water demand on Providenciales, and while ongoing projects aimed at long-term solutions are proceeding as planned, nightly water restrictions will continue through May.

This news comes as an update on the organization’s swift response to the rising water demand, which prompted the initial implementation of nightly restrictions to safeguard daily water reserves. The company is actively pursuing multiple projects, including upgrades to the city water transmission main, the main city water line valves, and the Middle Booster Pump Station, alongside various other initiatives, to ensure long-term solutions to the supply issues.

Provo Water Company reaffirms its dedication to the residents of Turks and Caicos by continuing with a range of improvement projects aimed at innovative solutions for short and long-term distribution challenges. While diligently advancing these initiatives, the organization has determined that the nightly water restrictions remain necessary to ensure the replenishment of daily reserves as it strives to keep these projects on track.

These restrictions will be implemented on an as-needed basis to effectively manage water consumption efficiently. If deemed necessary, the restrictions will be in effect from 11:30 p.m. to 5:30 a.m., optimizing conservation efforts during off-peak hours.

In response to the extension, Managing Director Robert Hall expressed apologies to customers and stakeholders in light of the extension. He reiterates his organization’s dedicated efforts to minimize the frequency of water restrictions and their eventual elimination in response to the extension.

In a statement, Hall said, “We will implement these measures only as required throughout the month of May to efficiently regulate water usage. We recognize the impact of these restrictions, and we want to assure you that we are doing our utmost to minimize inconvenience and ensure that your needs are our top priority.”

The transmission main project, which will enhance various aspects of the existing water supply network, ultimately improving water distribution across the island, is currently scheduled to be completed by mid-June 2024.

Hall concluded, “This project is pivotal in strengthening our water distribution infrastructure, improving operational efficiency, and ensuring a reliable water supply for our community. By actively working towards its completion, we remain dedicated to serving our customers with the utmost excellence, reliability, and efficiency.”

Dana Malcolm

Staff Writer 

For the first time concrete issues that had been observed at the Turks and Caicos Tourist Board are being revealed.

“The Tourist Board launched costly marketing campaigns to Germany, Italy, the UK, and other parts of Europe without concrete data on their effectiveness,” shared Josephine Connolly, Minister of Tourism, in a recent ministerial statement during the budget debate week.

It was likely in response to Ralph Higgs, PDM all-island candidate who described the DMMO known as Experience Turks and Caicos as a failure.

“There is no comprehensive or strategic marketing plan in place to keep the Turks and Caicos Islands visible in the marketplace,” he said in a March 20 letter.

In her April 18 response, Connolly maintained that the DMMO was technologically far ahead of the now dismantled, TCI Tourist Board.

“Never in the history of the Tourist Board have we had the capability to track and analyze how many people are actively searching for Turks and Caicos, pinpointing their location down to the city,” she said

Residents, opposition members, and others have been asking the government to list reasons why the Board was shuttered and the Destination Marketing and Management Organization created in its stead, but the government stuck to one line, simply insisting that it was time for a change in the tourism industry.

While that may be true, for many residents, handing over control of the country’s biggest industry to a semi-private company was a bold move with far too little explanation behind it.

One resident speaking at the 2023 video launch of the DMMO had said, “…we have to consider that in the absence of widespread accurate information, the false information will be taken as fact, as people will have little choice but to default to what is presented to them. We have to make a better effort to keep the country informed and educated along the way.”

There was also the question of why the Tourist Board wasn’t upgraded to do the work of the DMMO especially since the minister had such glowing praises for the Board before it met its closure.

While many of those questions remain unanswered it’s clear now that there was some concern about the running of the organization with Connolly saying: “It is imperative to acknowledge the significant history of the Tourist Board, which served our nation for 53 years. While we can all appreciate the nostalgic attachment to this institution, time moves on and we cannot remain a prisoner to the past” she continued “The Tourist Board lacked intelligence-driven decision-making, relying solely on rudimentary data that provided limited insights.”

The Minister maintained that the country has ‘never been as deliberate, intentional, and strategic in our spending, which is now led by data and intelligence,’ Connolly maintained, comparing the DMMO and Tourist Board.

The minister is now maintaining that the aim is not merely to spend money on marketing but to invest wisely.