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InterHealth Canada – TCI Hospital promotes Patient Safety with fun team building activity

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#Providenciales, Turks and Caicos Islands – InterHealth Canada – Turks and Caicos Islands Hospital hosted a team building activity across medical centers called ‘The Amazing Race’ during the months of November and December to reinforce various organizational practices (ROP’s) for patient safety.

Teams were required to out-smart and out-race their fellow competitors’ in brain teaser exercises across numerous checkpoints with the ultimate goal of getting to the finish line in the quickest net time. Participants comprised of employees from facilities management and clinical departments.

Each checkpoint required teams to complete a challenge to receive their next clue as a reward. Teams were mandated to present evidence of task completion, similar to the format used in real health care accreditation assessments. 

Bonus time credits of 30 minutes were granted for certain tasks and deducted from the end finish time. Other activities for staff included health and wellness screenings and a raffle for health prizes. Below is an outline of the instructions given to participants during the Amazing Race component.

  • IN ORDER TO COLLECT YOUR FIRST CLUE:- Look at the jar of kettle corns. Guess how many kettle corns are in the jar. Write your guess on your notepad and hand it to the gatekeeper. If your team is off by more than 50 candy corns, she will tell you if your guess is too high or too low. If your guess is not within 50candy corns, you must wait one full minute before guessing again. Once your guess is within 50 candy corns, you will receive your first clue.
  • CLUE NO. 1- CONGRATULATIONS YOU HAVE WON YOUR FIRST CLUE, BUT TO MOVE ON, THIS IS WHAT YOU MUST DO… FIND ME IN THE ROOM WHERE MANAGERS MEET TO COMPLETE YOUR NEXT FEAT. [ANSWER: BOARD ROOM]
  • ROAD BLOCK – IN ORDER TO RECEIVE YOUR NEXT CLUE YOUR TEAM MUST WORK TOGETHER TO UNSCRAMBLE THE FOLLOWING PHRASES THAT REPRESENT REQUIRED ORGANISATIONAL PRACTICES – ONCE CORRECTLY COMPLETED, YOU CAN CONTINUE YOUR JOURNEY. COLLECT YOUR NEXT ENVELOPE TO VIEW CLUE NO.2.
  • CLUE NO. 2- YOUR NEXT TASK LIES AHEAD, PLEASE DO NOT CEASE, FIND IT WHERE WE REST THE DECEASED. [ANSWER: MORGUE ENTRANCE]
  • SPEED BUMP- HIGH FIVE!- ALL TEAM MEMBERS MUST GIVE A PSA/PORTER/CLEANER A HIGH FIVE AND TELL THEM JOB WELL DONE! THE RECIPIENT OF THE HIGH FIVE MUST SIGN TO SAY THAT THIS CAME TRUE, THEN MOVE ON TO RETRIEVE THE NEXT CLUE. FIND ME WASHING ALL DAY LONG, CLEAN AND WARM IS WHERE I BELONG. [ANSWER: LAUNDRY DEPARTMENT]
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  • CLUE NO. 3- TO FIND YOUR NEXT CLUE, GO TO WHERE AT 38 WEEKS YOU ARE DUE, SHUUU! DON’T FLUTTER LIKE A BIRD, I’M SITTING WHERE YOU WRITE ON ME BUT LEAVE NO WORDS. [ANSWER: MATERNITY FRONT DESK]
  • CLUE NO. 4- VISIT THE DEPARTMENT WHERE YOU ENTER WITH ALL THE PARTS YOU’VE GOT. HOWEVER, WHEN YOU LEAVE, YOU MAY NOT. [ANSWER: SURGICAL SUITES]
  • SPEED BUMP- TAKE THREE GROUP PICTURES WITH FIVE DIFFERENT CONSENTING PATIENTS HOLDING “THE WORLD QUALITY DAY”- “TCI HOSPITAL BUILDING QUALITY RELATIONSHIPS ONE PATIENT AT A TIME” SIGN. COLLECT THE NEXT ACTIVITY FROM THE LADIES WHO HELP US REMEMBER WHAT WE SAY… USING HOURS TAKING MINUTES AWAY…[ANSWER: EXECUTIVE SECRETARY OFFICE]
  • ROAD BLOCK- “THE PITCH” EACH TEAM MEMBER MUST HAVE A CONVERSATION WITH TWO PATIENTS IN THE OUTPATIENT DEPARTMENT INCLUDING THE FOLLOWING SCRIPT:- “Good Day Sir/ Madame, We at the TCI Hospital need your help to ensure that every patient in our care is kept safe from any harm. The patient is also a part of the team. As part of the care giving team we need you to always raise concerns, ask questions and speak up if you don’t understand what is being communicated. Please also remember, clean hands makes for safe care. Ask your health care provider to clean their hands before touching you. Together we can ensure safety for all. Thank you.”
  • YOU ARE ALMOST DONE; THE PATIENT MUST NOW SIGN TO ENSURE THAT THIS TASK WAS WON. COLLECT THE NEXT CLUE WHERE THE HOSPITAL WELCOMES YOU! [ANSWER: MAIN RECEPTION DESK]
  • CLUE NO. 5- HERE’S WHAT YOU MUST DO- GO TO THE OFFICE WHERE BUGS ARE BANNED AND BE SURE TO SHOW YOUR HAND. [ANSWER: INFECTION PREVENTION AND CONTROL DEPARTMENT]
  • SPEED BUMP- THIS IS A MUST, CLEAN HANDS WE MUST TRUST! ALL TEAM MEMBERS MUST DEMONSTRATE CORRECT HAND WASHING TECHNIQUES WITHIN A 20-30 SECOND WINDOW.
  • CLUE NO. 6- QUICK!!! TIME IS WASTING, YOU’RE ALSO DONE, HOWEVER YOU MUST RETURN TO WHERE YOU’VE BEGUN..ALL CLUES IN HAND.

PRESS RELEASE: INTERHEALTH CANADA, TCI (Jan 20, 2020)

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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News

Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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Education

Turks and Caicos Islands Students Excel at Cycle 13 WizdomCRM Regional AI Game National Awards Ceremony

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Ministry of Education Representatives with Rubis and Top 3 Performers

Providenciales, Turks and Caicos Islands – Wednesday, 22 July 2026:  The Ministry of Education, Youth, Sports and Culture proudly congratulates the students of the Turks and Caicos Islands on their outstanding performance at the Cycle 13 WizdomCRM Regional Virtual Sustainable Stock Market AI Game National Awards Ceremony.

The ceremony was held on Thursday, 16 July 2026, at the Blue Haven Resort, under the theme “Champions Today. AI Leaders Tomorrow.” It was hosted by the Ministry in collaboration with WizdomCRM.

Students across the Caribbean took part in the investment challenge, each beginning with a virtual portfolio of USD $25,000 and working to grow it through simulated investments on regional and international stock markets. Throughout the competition, students were guided by Mr. Rabbit, WizdomCRM’s AI Tutor, and supported by E-Classroom sessions, building financial literacy, critical thinking and investment skills.

The Turks and Caicos Islands emerged as the region’s top-performing territory, claiming the top six regional positions, securing 14 of the Caribbean’s Top 20 places, and placing four schools on the regional leaderboard. Leading the region was Marc Roubentz-Perceus of TCIPS Comprehensive High School, who grew his portfolio to USD $370,336.63. He was followed by Joshua Creese of Raymond Gardiner High School in second place, and Stendro Chalas of TCIPS Comprehensive High School in third. Raymond Gardiner High School was also recognised as the Top School for Cycle 13.

Hon. Rachel M. Taylor, Minister of Education, Youth, Sports and Culture, said: “I congratulate every student who took part in Cycle 13. You

have demonstrated the confidence to compete with the very best students regionally, and you have shown our country what is possible. This success is not luck; it is the result of an ecosystem built by students, teachers, parents, school leaders and partners who continue to invest in educational excellence. As we look ahead, the Ministry is in active discussions with WizdomCRM to expand access to its AI-powered learning tools, including Super AI, the AI Tutor, the Plagiarism Checker and the Grammar Checker, so that our young people are equipped with the future-ready skills they need to succeed.”

The Ministry extends sincere appreciation to the dedicated teachers who mentored the students, and to Rubis Turks and Caicos, whose sponsorship provided the cash prizes awarded to the top three regional champions. The Ministry also thanks WizdomCRM, participating schools, parents and stakeholders for their partnership in this achievement, which reflects the Ministry’s continued commitment to innovation, digital learning and youth development across the Turks and Caicos Islands.

WIZDOM CRM – Top Performers Cycle 13

Position  Name  School Portfolio Value Regional Placement
1st Marc Roubentz-Perceus TCIPS Comprehensive High School $ 370,336.63 1st
2nd Joshua Creese Raymond Gardiner High School $ 264,841.31 2nd
3rd Stendro Chalas TCIPS Comprehensive High School $ 247,738.09 3rd
4th Ojed’harlie Jolissaint Wesley Methodist School $ 227,389.60 4th
5th Tyshawn Wright Raymond Gardiner High School $ 189,064.18 5th
6th Jah’keem Missick Raymond Gardiner High School $ 173,654.58 6th
7th Curvin Handfield Raymond Gardiner High School $ 156,984.89 8th
8th Chadazea Darville Wesley Methodist School $ 147,428.43 9th
9th Vivaan Castleton British West Indies Collegiate $ 120,833.83 14th
10th Damendine Simplus TCIPS Comprehensive High School $ 118,660.55 15th
11th Dyvion Louis Raymond Gardiner High School $ 111,572.81 16th
12th Colin Moriarty British West Indies Collegiate $ 106,854.81 17th
13th Kensley Felix TCIPS Comprehensive High School $ 101,285.06 18th
14th Redjino Saint-Louis Raymond Gardiner High School $ 99,927.39 19th

TEACHERS

  1. Fexnel Colvert – TCIPS Comprehensive High School
  2. Valerie Olice – Raymond Gardiner High School
  3. Warren French – Wesley Methodist School
  4. Phyllis Boucher – British West Indies Collegiate

Top Performing School: Raymond Gardiner High School

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