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InterHealth Canada – TCI Hospital promotes Patient Safety with fun team building activity

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#Providenciales, Turks and Caicos Islands – InterHealth Canada – Turks and Caicos Islands Hospital hosted a team building activity across medical centers called ‘The Amazing Race’ during the months of November and December to reinforce various organizational practices (ROP’s) for patient safety.

Teams were required to out-smart and out-race their fellow competitors’ in brain teaser exercises across numerous checkpoints with the ultimate goal of getting to the finish line in the quickest net time. Participants comprised of employees from facilities management and clinical departments.

Each checkpoint required teams to complete a challenge to receive their next clue as a reward. Teams were mandated to present evidence of task completion, similar to the format used in real health care accreditation assessments. 

Bonus time credits of 30 minutes were granted for certain tasks and deducted from the end finish time. Other activities for staff included health and wellness screenings and a raffle for health prizes. Below is an outline of the instructions given to participants during the Amazing Race component.

  • IN ORDER TO COLLECT YOUR FIRST CLUE:- Look at the jar of kettle corns. Guess how many kettle corns are in the jar. Write your guess on your notepad and hand it to the gatekeeper. If your team is off by more than 50 candy corns, she will tell you if your guess is too high or too low. If your guess is not within 50candy corns, you must wait one full minute before guessing again. Once your guess is within 50 candy corns, you will receive your first clue.
  • CLUE NO. 1- CONGRATULATIONS YOU HAVE WON YOUR FIRST CLUE, BUT TO MOVE ON, THIS IS WHAT YOU MUST DO… FIND ME IN THE ROOM WHERE MANAGERS MEET TO COMPLETE YOUR NEXT FEAT. [ANSWER: BOARD ROOM]
  • ROAD BLOCK – IN ORDER TO RECEIVE YOUR NEXT CLUE YOUR TEAM MUST WORK TOGETHER TO UNSCRAMBLE THE FOLLOWING PHRASES THAT REPRESENT REQUIRED ORGANISATIONAL PRACTICES – ONCE CORRECTLY COMPLETED, YOU CAN CONTINUE YOUR JOURNEY. COLLECT YOUR NEXT ENVELOPE TO VIEW CLUE NO.2.
  • CLUE NO. 2- YOUR NEXT TASK LIES AHEAD, PLEASE DO NOT CEASE, FIND IT WHERE WE REST THE DECEASED. [ANSWER: MORGUE ENTRANCE]
  • SPEED BUMP- HIGH FIVE!- ALL TEAM MEMBERS MUST GIVE A PSA/PORTER/CLEANER A HIGH FIVE AND TELL THEM JOB WELL DONE! THE RECIPIENT OF THE HIGH FIVE MUST SIGN TO SAY THAT THIS CAME TRUE, THEN MOVE ON TO RETRIEVE THE NEXT CLUE. FIND ME WASHING ALL DAY LONG, CLEAN AND WARM IS WHERE I BELONG. [ANSWER: LAUNDRY DEPARTMENT]
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  • CLUE NO. 3- TO FIND YOUR NEXT CLUE, GO TO WHERE AT 38 WEEKS YOU ARE DUE, SHUUU! DON’T FLUTTER LIKE A BIRD, I’M SITTING WHERE YOU WRITE ON ME BUT LEAVE NO WORDS. [ANSWER: MATERNITY FRONT DESK]
  • CLUE NO. 4- VISIT THE DEPARTMENT WHERE YOU ENTER WITH ALL THE PARTS YOU’VE GOT. HOWEVER, WHEN YOU LEAVE, YOU MAY NOT. [ANSWER: SURGICAL SUITES]
  • SPEED BUMP- TAKE THREE GROUP PICTURES WITH FIVE DIFFERENT CONSENTING PATIENTS HOLDING “THE WORLD QUALITY DAY”- “TCI HOSPITAL BUILDING QUALITY RELATIONSHIPS ONE PATIENT AT A TIME” SIGN. COLLECT THE NEXT ACTIVITY FROM THE LADIES WHO HELP US REMEMBER WHAT WE SAY… USING HOURS TAKING MINUTES AWAY…[ANSWER: EXECUTIVE SECRETARY OFFICE]
  • ROAD BLOCK- “THE PITCH” EACH TEAM MEMBER MUST HAVE A CONVERSATION WITH TWO PATIENTS IN THE OUTPATIENT DEPARTMENT INCLUDING THE FOLLOWING SCRIPT:- “Good Day Sir/ Madame, We at the TCI Hospital need your help to ensure that every patient in our care is kept safe from any harm. The patient is also a part of the team. As part of the care giving team we need you to always raise concerns, ask questions and speak up if you don’t understand what is being communicated. Please also remember, clean hands makes for safe care. Ask your health care provider to clean their hands before touching you. Together we can ensure safety for all. Thank you.”
  • YOU ARE ALMOST DONE; THE PATIENT MUST NOW SIGN TO ENSURE THAT THIS TASK WAS WON. COLLECT THE NEXT CLUE WHERE THE HOSPITAL WELCOMES YOU! [ANSWER: MAIN RECEPTION DESK]
  • CLUE NO. 5- HERE’S WHAT YOU MUST DO- GO TO THE OFFICE WHERE BUGS ARE BANNED AND BE SURE TO SHOW YOUR HAND. [ANSWER: INFECTION PREVENTION AND CONTROL DEPARTMENT]
  • SPEED BUMP- THIS IS A MUST, CLEAN HANDS WE MUST TRUST! ALL TEAM MEMBERS MUST DEMONSTRATE CORRECT HAND WASHING TECHNIQUES WITHIN A 20-30 SECOND WINDOW.
  • CLUE NO. 6- QUICK!!! TIME IS WASTING, YOU’RE ALSO DONE, HOWEVER YOU MUST RETURN TO WHERE YOU’VE BEGUN..ALL CLUES IN HAND.

PRESS RELEASE: INTERHEALTH CANADA, TCI (Jan 20, 2020)

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Better Products, Safer Services Targeted Under National Quality Plan

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Government Advances Policy Aimed at Consumer Protection and Higher Business Standards

 

By Deandrea Hamilton

PROVIDENCIALES, Turks and Caicos Islands — Efforts to improve product quality, strengthen consumer protections and raise business standards across the Turks and Caicos Islands are moving into a new phase as government advances implementation of its National Quality Policy.

The Department of Trade, Industry and Fair Competition announced that a team of consultants spent a week in the Turks and Caicos Islands meeting with key public and private sector stakeholders as part of the policy’s implementation process.

Approved by Cabinet in October 2024, the National Quality Policy is designed to establish a national quality infrastructure that supports trade, protects consumers and improves the competitiveness of local businesses.

For consumers, the long-term goal is straightforward: greater confidence that products and services meet accepted standards for quality, safety and reliability.

For businesses, the initiative aims to encourage stronger quality management systems that can improve efficiency, build customer trust and create opportunities for expansion into regional and international markets.

During the May 25 to 29 mission, consultants met with representatives from the National Quality Council, Pelican Energy TCI, the Turks and Caicos Islands Airports Authority, the TCI Government Laboratory, the Turks and Caicos Hotel and Tourism Association and Turks Head Brewery.

According to the Department, the consultations were intended to assess existing quality-related systems, identify gaps and gather recommendations that will help shape the Territory’s national quality infrastructure.

“The policy serves as a strategic framework for establishing a national quality infrastructure in the Turks and Caicos Islands, aimed at improving quality standards, supporting trade, protecting consumers, and enhancing economic competitiveness,” the Department said in a statement.

Officials explained that stakeholder feedback will help determine what systems, standards and programmes are needed to strengthen quality assurance across various sectors of the economy.

The Department said the information gathered will guide the next stage of implementation and help ensure the policy delivers meaningful benefits throughout the Islands.

Among the initiatives expected to emerge from the process are a Quality Certification Programme and a series of educational workshops designed to help businesses understand and adopt quality standards.

A second round of stakeholder consultations is scheduled for June, allowing government and industry representatives to continue discussions and further assess priority areas identified during the initial mission.

Officials say the ultimate objective is to build a culture of quality that benefits consumers, businesses and the wider economy by encouraging higher standards, greater accountability and improved competitiveness.

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240 Migrants Interdicted in TCI Waters; Regiment says Mission Averted Potential Maritime Tragedy

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By Deandrea Hamilton

PROVIDENCIALES, Turks and Caicos Islands — Startling video released by U.S. Customs and Border Protection showing hundreds of suspected Haitian migrants crammed aboard an overloaded vessel has renewed concerns about the worsening migration crisis in the region and the increasing pressure being placed on the Turks and Caicos Islands.

The vessel, carrying 240 irregular migrants, was intercepted in Turks and Caicos waters on the night of May 31, in a joint operation involving the Turks and Caicos Islands Regiment, the Royal Turks and Caicos Islands Police Force, the TCI Border Force, the United States Coast Guard and U.S. Customs and Border Protection Air and Marine Operations.

Earlier reports from U.S. authorities revealed that the vessel was discovered in a dangerously overcrowded condition and was ultimately secured and escorted to shore by local marine officers.

Now, a newly released statement from the Turks and Caicos Islands Regiment sheds additional light on the operation and the risks involved.

According to the Regiment, Patrol Vessel James Fulford interdicted the vessel at approximately 9:33 p.m. within territorial waters before authorities determined the situation was far more serious than a routine migrant interception.

“Upon evaluating the migrant vessel, the Royal Turks and Caicos Islands Police Force immediately upgraded the operation to a critical incident, prioritizing Safety of Life at Sea protocols to avert a maritime disaster,” the statement explained.

The migrants were identified as 191 adult males, 44 adult females, one male minor and four female minors.

All 240 individuals were safely transferred to authorities for processing, health assessments and security screening.

Lieutenant Colonel Ennis Grant, Commanding Officer of the TCI Regiment, praised the coordinated response among local and international agencies.

“This mission underscores the efficacy of our multi-agency partnerships. The rapid transition of this operation from a standard interdiction task to a high-priority Safety of Life at Sea intervention demonstrates the professionalism and readiness of our joint forces. By working in seamless tandem with our U.S. partners, we successfully prevented a potential maritime tragedy.”

The incident highlights the continuing humanitarian and security challenges facing the Turks and Caicos Islands as instability, gang violence and economic hardship continue to drive migration from Haiti.

While much larger nations often dominate regional migration discussions, the latest interdiction demonstrates the outsized role the Turks and Caicos Islands continues to play on the front line of Caribbean migration enforcement.

The Regiment said it remains committed to securing the country’s maritime borders through persistent surveillance and strong inter-agency cooperation.

The interception is among the largest migrant landings recorded in the Turks and Caicos Islands this year and serves as another reminder of the dangerous journeys many Haitians continue to undertake in search of safety and opportunity.

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How Misick Fell Short of The UN’s Worst Corruption Standard

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Judge Cites Kofi Annan, But Finds No Evidence Defendants Caused the Wider Harm Described by the Former UN Chief

 

By Deandrea Hamilton

Turks and Caicos, June 9, 2026 – One week after former Premier Michael Misick, former Cabinet minister McAllister Hanchell and attorney Thomas “Chal” Misick began serving prison sentences in the Turks and Caicos Islands’ landmark corruption case, attention is turning to a significant distinction made by Justice Rajendra Narine during sentencing.

In imposing prison terms on May 29, the judge agreed that corruption is a serious offence capable of causing profound societal harm. Yet he also found that there was no evidence the three convicted men caused the sweeping consequences described in one of the world’s most famous condemnations of corruption.

The quotation came from former United Nations Secretary-General Kofi Annan, who famously wrote:

“Corruption is an insidious plague that has a wide range of corrosive effects on societies. It undermines democracy and the rule of law, leads to violations of human rights, distorts markets, erodes the quality of life and allows organized crime, terrorism and other threats to human security to flourish.”

Annan further observed:

“This evil phenomenon is found in all countries — big and small, rich and poor — but it is in the developing world that its effects are most destructive.”

Justice Narine acknowledged the quotation but drew an important distinction between the broad consequences of corruption described by Annan and the evidence presented during the trial.

“The court agrees that there is no evidence in this case that the offending parties actually caused or contributed to any of the harmful consequences described in the quotation,” Narine said.

The finding did not spare the defendants from prison.

The judge made clear that the offences remained serious enough to warrant immediate custodial sentences.

“This case was about an abuse of public trust for the sake of personal gain,” Narine stated.

“The conduct of the defendants caused a constitutional crisis and reputational harm to the territory.”

He added that the public interest demanded punishment and deterrence.

“The public interest requires that the sentence must reflect society’s abhorrence of the criminal conduct and the sentence should be such that like-minded potential offenders would be deterred from similar conduct.”

Narine also rejected suggestions that the absence of direct victims diminished the seriousness of the offences, noting that corruption often harms institutions and public confidence rather than identifiable individuals.

At the same time, the court accepted several mitigating factors advanced by the defence.

“The court is aware of the age, middle age of the offenders, that the immediate custodial sentences would have a traumatic effect on the families, understanding the emotional distress involved,” Narine said.

He also agreed that rehabilitation was not a major concern.

“The court agrees with the defence counsel that there is a low risk of reoffending and that the objective of rehabilitation is not a significant factor in this case.”

Those considerations, combined with the extraordinary delay in bringing the matter to conclusion and the defendants’ previous good character, contributed to substantial reductions from the starting points the judge initially considered.

Michael Misick ultimately received an effective sentence of four years and 26 days on three bribery convictions. Hanchell was sentenced to three years on two bribery counts, while Chal Misick received four years on four money laundering convictions.

The legal saga, however, is far from over.

All three men remain in custody while awaiting a June 17 hearing on applications for bail pending appeal. In addition, confiscation proceedings — which could determine what assets or funds may be recoverable by the Crown — are still to come.

For now, the court’s message appears clear: while the conduct warranted prison and public condemnation, Justice Narine was not prepared to conclude that the defendants’ actions produced the full range of societal devastation described in Annan’s warning about corruption.

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