Connect with us

TCI News

TCI: New Training Center opened by Hotel & Tourism Association

Published

on

Officials cut ribbon for new Training Center of TCHTA

#Providenciales, Turks and Caicos Islands – Wednesday July 18, 2018 – A training center which caters to the hospitality workers of the Turks and Caicos is now opened and introduces, sharpens  and upgrades various skills; it is an initiative by the country’s Hotel and Tourism Association.  

With a mixture of short drop–in learning sessions, scheduled short courses, tailored industry training and employability courses; the Turks and Caicos Hotel and Tourism Association or TCHTA’s new Training Center aims to  match the level of service provided on the island to the level of developments which are  coming into the island.

The Association launched its new Training Center in mid-June with the help of country leaders, including Governor His Excellency, Dr. John Freeman.  The project was dubbed, ‘the baby’ of Stacy Cox, TCHTA CEO, who with a jubilant crowd and packed balcony at the Salt Mills Plaza office, cut the ribbon to signal the official opening.

“This is just the first step when it comes to training through the TCHTA. In the next year or so we have another project that we will bring to you in relation to education and we look forward to your support in that as well,” said Mrs. Cox, who thanked her team and the Executive Board for backing her in the project.

“Whenever there is a crazy idea, there are always crazier people who are willing to execute it and for that I want to say thank you.”

The TCHTA also announced its partnership with the American Lodging Association in the startup of the Training Center; Mrs. Cox shared that the objective is not limited to training the hospitality workforce, but also focused on advancing the culture as it relates to service excellence.

President of the Hotel and Tourism Association, Nikheel  Advani reiterated the fact that the training is here for sharpening one’s skill in the industry. An industry, he reminded, which accounts for 80 percent of the Turks and Caicos economy.  Advani pointed out that one does not have to work directly in the tourism sector to understand its value to everyone.

“…as we know; today tourism makes up to 80 % of either direct or indirect percentage of our GDP.  This tells us that this is one of the most important industries and everybody is a part of this.  If you are a Taxi Driver if you work in Immigration If you are a Server if you are a Chef Everyone of you is involved in Tourism.”

Permanent Secretary at the Ministry of Education, Wesley Clerveaux brought remarks at the opening and pledged the Ministry’s support and congratulated the TCHTA on the move.

“Ongoing studies is key in maintaining a sustainable development and to keep ourselves in peak performance as a tourism destination.”     

Speaking on behalf of the Minister of Tourism, Hon Ralph Higgs was Permanent Secretary, Sheryl-Anne Jones who said that the Ministry believes education is a critical part of developing the sector and congratulated Stacy Cox and her team on the opening of the Center.

Governor H.E, Dr. John Freeman, who cut the ribbon with TCHTA executives was also grateful and addressed the importance of fine tuning service standards.

“…the identification and the development of people who can contribute is a crucial way forward; and this Center offers a chance in making a real difference, in terms of bringing along the quality and the professionalism of people in these islands.”

The Turks and Caicos Hotel and Tourism Association Training Center is managed by Peak Professional and is already offering courses in Front Office Essentials For the Service Industry; Customer Service Basics For the Service Industry; Business Writing; Exceeding Customer Expectations in the Service Industry; Attitude 101; Front Desk First Impressions; First Aid Training – Beginners & Recertification and Know Your TCI.

The TCHTA Training Center is located at the Association’s office at Salt Mills Plaza in Grace Bay, Providenciales; classes run during weekdays.

 

Story by Jean Sagesse

 

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

Bahamas News

Bahama Brass Band Invitation Sparks Heritage Debate Ahead of TCI Constitutional Holiday

Published

on

Turks and Caicos, August 20, 2026 – The planned participation of the Bahama Brass Band in the Turks and Caicos Islands’ inaugural Constitutional Holiday celebrations on August 30 has sparked public debate over culture, heritage and the historical contributions of Turks and Caicos Islanders abroad.

Organizers defended the invitation, saying the band’s inclusion is intended to highlight the deep historical ties between the two countries and honor Turks and Caicos men who helped establish and develop the institution in Grand Bahama.

According to the organizers, the Bahama Brass Band began in 1955 in Pine Ridge, Freeport, with Turks and Caicos Islanders, including the late Deacon Reuben Hall Sr. of Middle Caicos and Jenkins Williams and Mervin Hendfield of North Caicos, among those who helped build its foundation. The band eventually grew to more than 50 men.

The organizers also pointed to the participation of Turks and Caicos men in The Bahamas’ Independence celebrations on July 10, 1973, arguing that their contributions became part of Bahamian history while maintaining strong connections to their homeland.

Supporters say bringing the band home represents an opportunity to honor those pioneers, showcase their regional influence and expose younger generations to an important part of Turks and Caicos history.

However, concerns raised publicly described the invitation as potentially disrespectful to local culture and heritage. Organizers acknowledged those concerns, apologizing to anyone who felt overlooked or offended, while maintaining that no disrespect was intended.

The committee said the event should ultimately unite rather than divide, presenting the band’s history as evidence of the reach and resilience of Turks and Caicos heritage.

PHOTO CREDIT: Bahamas Brass Band

Continue Reading

News

BermudAir Launches New York Area’s First Nonstop Service to South Caicos, Now Just a 3.5 Hour Flight from Newark

Published

on

Twice-Weekly Nonstop Flights Begin December 20 with Fares from $347 One Way, Creating Direct Access to Salterra Resort & Spa

– New Route Expands BermudAir’s Winter Turks & Caicos Network –

 

[New York, NY – August 20, 2026]BermudAir, the leading premium leisure carrier to Bermuda and the Caribbean, today announced it will introduce nonstop flights to South Caicos from Newark this winter.  The route places one of the Caribbean’s most secluded island destinations just 3.5 hours from the New York area for the first time.

The new service starts on December 20, 2026, operating on Sundays and Thursdays, and will be the only nonstop service to the destination from the New York area.  This seasonal service will operate through April 25, 2027.  Fares start at $347 one way ($773 roundtrip) and go on sale today.

The new South Caicos route creates gives travelers two distinct luxury resort options, with direct access to Salterra, A Luxury Collection Resort & Spa, recently named the No. 1 resort in Turks and Caicos by Condé Nast Traveler.

Set across 85 beachfront acres with a 3,000-foot private white-sand beach, Salterra brings a full luxury resort experience to an island still defined by its historic salinas, pristine waters, bonefishing flats and uninhabited cays. Upon landing at South Caicos International Airport (XSC), guests are approximately 10 minutes from the resort.

While flights go on sale today, the airline’s BermudAir Holidays vacation-packaging division will offer curated travel to South Caicos from next month, featuring flights, hotels and authentic island experiences, with bundled discounts and value-added perks, making it even easier to explore the destination.

Previously BermudAir announced seven new routes to Providenciales in Turks and Caicos, from Newark (EWR), Boston (BOS), Baltimore-Washington (BWI), Raleigh-Durham (RDU), Fort Lauderdale (FLL), St Petersburg/Tampa (PIE) and Toronto (YYZ) which will all start in December except for Fort Lauderdale which begins October 26.

Expanded Winter Season

  • To South Caicos:
  • Twice-weekly nonstop from Newark (Sundays and Thursdays) from December 20 through April 25, 2027.
  • To Turks and Caicos:
  • Weekly nonstop from Newark (Saturdays) and one weekly direct service (Thursdays) from December 19 through April 29, 2027;
  • Weekly nonstop service from Boston (Saturdays), from December 19 through May 1, 2027;
  • Weekly nonstop service from Baltimore-Washington (Thursdays), from December 24 through April 29, 2027;
  • Twice-weekly nonstop service from Raleigh-Durham (Thursdays and Sundays), from December 20 through May 2, 2027;
  • Thrice-weekly service from Fort Lauderdale (Mondays, Wednesdays and Fridays), from October 26 through May 3, 2027;
  • Twice-weekly nonstop service from St Petersburg/Tampa (Mondays and Thursdays), from December 21 through May 3, 2027; and
  • Weekly nonstop service from Toronto (Saturdays), from December 19 through May 1, 2027.

“We’re thrilled to continue expanding our Caribbean network as the premium leisure carrier from North America,” said Adam Scott, Founder and CEO of BermudAir. “Now New Yorkers can fly nonstop to two distinct sides of the Turks and Caicos Islands — Providenciales and the secluded island of South Caicos, home to the exquisite Salterra and Sailrock South Caicos resorts.”

The airline consistently earns Net Promoter Scores of 70+, one of the highest ratings in the airline industry.  All flights will be operated on comfortable Embraer E190 aircraft, offering passengers the airline’s signature warm service and authentic island hospitality.

“South Caicos has always felt worlds away, and that is part of its magic,” said Michael Tibbetts, Founder and CEO of Salterra. “Beginning this winter, guests can fly nonstop from Newark in 3.5 hours, land at one of the newest international airports in the region and be at Salterra minutes later. This route makes a long weekend escape and an extended stay to one of the Caribbean’s most unspoiled islands remarkably easy, without changing the sense of discovery that makes South Caicos so special.”

For more information or to book flights, visit www.flybermudair.com. Salterra will offer dedicated stay packages timed to BermudAir’s Thursday and Sunday nonstop service. To book a stay at Salterra, A Luxury Collection Resort & Spa, visit www.salterra.com

Continue Reading

News

Salt Cay Water Shortage Unresolved as Residents Question Promised Relief

Published

on

SALT CAY — Residents say Salt Cay’s prolonged water shortage remains unresolved, with no visible activity or relief from the measures Government said would be advanced last week.

The crisis began in June after a critical filter failed at the island’s reverse osmosis plant, severely disrupting local water production. Residents told Magnetic Media Tuesday morning that neither the replacement filter nor the promised bulk shipment of emergency water appeared to have arrived.

Minister of Innovation, Technology and Energy E. Jay Saunders, however, said the filter is already on Salt Cay.

“The RO filter is on Salt Cay and it’s being installed,” Saunders told Magnetic Media.

The large emergency water shipment has not materialised. Saunders said transporting more than 1,000 gallons in a single container requires a barge, and officials are still attempting to source one.

Government had previously indicated that it would try to deliver up to 2,500 gallons to partially replenish Salt Cay’s depleted storage tanks while repairs continued.

Saunders had initially projected that the RO plant would be fully operational by August 19. He now says the system is expected to return to full operation “in a few days.”

For residents, however, the immediate reality remains unchanged: the shortage continues, the bulk water has not arrived and the promised relief is not yet flowing.

Continue Reading

FIND US ON FACEBOOK

TRENDING