Connect with us

News

FortisTCI gets 3 New Generation Units to addresses outages

Published

on

Grand Turk, Turks and Caicos Islands April 28, 2017 – FortisTCI (the Company) has purchased three new Caterpillar 3516 B generating units for the Grand Turk power plant, following the loss of four generation units during February and March of this year. The new units, rated at 1.4MW each, were purchased last week.

The Company has confirmed that one unit will ship today, Friday, April 28, 2017, with an expected arrival on Grand Turk of Tuesday, May 2, 2017. The installation will begin immediately upon arrival and commissioning of the first unit is expected within ten days of commencing installation work. The additional two units will be shipped on Monday, May 1, 2017.

Turks and Caicos Utilities, a FortisTCI subsidiary, has experienced an extraordinary sequence of incidents involving equipment failure both on the Transmission and Distribution (T&D) system and at the South Base Plant. The generation failures have all been catastrophic, which is unprecedented in FortisTCI’s history.

This has left the plant with degraded generating capacity. The frequency of recent outages is not consistent with the Company’s high expectations for reliability nor the level of service that the Company strives for and has historically delivered to customers.

President and CEO Eddinton Powell said, “We recognize the impact that this series of outages is havingon our customers on Grand Turk. Electrical systems, even small systems like Grand Turk’s, are not “plug-
and-play,” but are complex hardened infrastructure facilities. We are doing everything possible to address the situation and return the service to the level of reliability that our customers deserve and have come to expect.”

In the meantime, the Company has redeployed several trailer-mounted generation units from Providenciales to Grand Turk to help stabilize the situation. Mr. Powell added, “We are working as hard as we can to return the system to normalcy, but it will take time for the new permanent generation resources to be put in place.”

The recent incidences impacting service to customers on Grand Turk are a major focus for the Company as the situation there remains unstable. As a result, a team of Electrical and Mechanical Technicians have been deployed to provide support and to conduct a review to strengthen the overall system. A T&D team is also currently performing thermal scanning of the T&D system to locate potential hotspots as a preventative measure and means of avoiding as many future outages as possible.

FortisTCI assures customers that the Company is committed to, and working continuously on delivering a safe and reliable service to Grand Turk. The Company will continue to issue regular updates and notices to keep customers informed.

#MagneticMediaNews

#FortisTCI

Continue Reading

News

DEPARTMENT OF TOURISM REGULATIONS INTRODUCES “RATE YOUR RIDE” SYSTEM FOR TOURISTS VISITING THE TURKS AND CAICOS ISLANDS

Published

on

FROM THE MINISTRY OF TOURISM

 

Providenciales, Turks and Caicos Islands, 27th March, 2024 – Providenciales, Turks and Caicos Islands: The Department of Tourism Regulations is proud to unveil the “Rate Your Ride” system, a new initiative designed to enhance the vacation experience for tourists exploring our picturesque islands.

The “Rate Your Ride” system empowers tourists to provide valuable feedback on the quality of transportation services they receive while visiting the Turks and Caicos Islands. Through an easy-to-use online form, tourists can rate factors such as cleanliness, comfort, safety, and professionalism of drivers, helping us to assure the highest quality of service standards across all modes of transportation.

By participating in the “Rate Your Ride” system, tourists play a crucial role in shaping the future of transportation services in the Turks and Caicos Islands. Their feedback will enable us to identify areas for improvement and ensure that every visitor enjoys safe, comfortable, and convenient travel throughout their stay in the Turks and Caicos.

The code will also be publicly accessible through the cooperation of volunteer drivers who will make the rating code available in their vehicles. Flyers and stickers displaying the code will be distributed at hotels, resorts and airports. The mandated display of these codes is expected to align with the rollout of our tourism regulations in 2025.

For more information about the “Rate Your Ride” system and other initiatives by the Department of Tourism Regulations, please visit gov.tc/tourismregulations/or contact us via telephone at 946-4970 and email at tourismregulations@gov.tc.

Continue Reading

News

THE DEPARTMENT OF BEHAVIOURAL HEALTH SERVICES CONDEMNS RECORDING OF PERSONS WHO ARE IN CRISIS

Published

on

FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

Providenciales, Turks and Caicos Islands, 27th March 2024– The Department of Behavioral Health Services is appealing to the general public to refrain from recording and circulating videos of persons who may appear to be experiencing a mental health crisis. Anyone can experience a mental health crisis at some point in their life. According to the World Health Organization, 1 in 4 people will experience a mental health problem in any given year. Persons may struggle with very common conditions such as Anxiety and Depression or be diagnosed with more serious conditions like Bipolar Disorder or Psychosis.

“There are a lot of misunderstandings about various mental health conditions and how they may manifest. In addition, there are a number of negative perceptions and misconceptions that society exhibits towards people with mental health problems. However, just as we would show care and concern for someone diagnosed with Cancer, or any other physical illness, in the same way, we need to be as caring and helpful to persons with mental illnesses”– stated Director of the Department of Behavioral Health Services, Dr. Alicia Malcolm.

The Department is urging the public to call the following numbers if you see someone who appears to be experiencing a mental health crisis:

338-5473/338-3616: Providenciales, North or Middle Caicos

338-3614/338-3612: Grand Turk, South Caicos, Salt Cay

338-6301: Nights and Weekends

If someone is putting themselves or someone else in immediate, serious risk of harm, call 911.

The Department of Behavioral Health services is here to help and provides the following services which are free and confidential:

Location of above services:

o             Sam Harvey Building, Down Town, Providenciales,

o             Primary Health Care Department, Cheshire Hall Medical Center, Providenciales 

o             Department of Behavioural Health, Duncombe Alley, Grand Turk

 

Let’s all do our part in creating a community where people with mental health problems feel respected, supported and cared for. 

For additional information, please visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/ or the Department of Behavioral Health Services Faceebook on https://www.facebook.com/TCIDBHS/.

Continue Reading

News

Breaking Ground: TCI Could Lead in Regional Communication Standards

Published

on

Cardiff, Wales, United Kingdom, 27th March 2024: The PR, marketing, and communications sector is poised for potential growth and could lead the Caribbean region in terms of industry standards says Damian Wilson. Wilson’s suggestion comes after the release of a new research report into the current trends and future direction of the sector as a possible emerging industry in the Turks & Caicos Islands (TCI).

Wilson is the report’s author, which conveys the findings of research which he initiated. “One of the key research results is the considerable optimism by industry practitioners and government alike, with persons seeing growth potential. I believe that we can become regional leaders in this field. I believe that one of the initiatives that could be used to do this is by establishing a ‘TCI Centre of Communications Excellence’ within the TCI Community College. Such an institute would be dedicated to communication and media innovation with a particular focus on digital communications and ICT,” says Wilson.

He further explained, “I believe that the PR, marketing, and communications sector, like much of the country, is at a crossroads and could have an even greater impact on our socio-economic fabric. Some may have concerns about our small size, but I believe this makes us far more agile than our neighbours. All in all, any potential growth must be underpinned by new investments, professional development, and a strategy to integrate the sector into the broader economy.”

Wilson also said that he sees his research as a first step in understanding our own industry sectors in the TCI and would love to see more profound research and analysis conducted. He’s hoping that the report will spark discussion along those lines. The report is entitled ‘Current Trends and Future Direction: A Preliminary Report on the PR, Marketing, and Communications Sector in the Turks & Caicos Islands’. Anyone wanting a copy of the report can contact Damian Wilson via his email, damian.wilson.pr@gmail.com.

Continue Reading

FIND US ON FACEBOOK

TRENDING