Turks and Caicos, March 29, 2017 – Providenciales – On the heels of a scathing set of arrests for the Ministry of Border Control, its Minister elaborates on a restructuring exercise to improve the quality of services offered and the level of customer service experienced at Immigration and Labour.
Minister and Deputy Premier Sean Astwood said, “We have a customer service department that will receive some additional manpower and we are computerizing and streamlining processes to reduce the wait time for birth certificates, death certificates, work permits, labour clearances and other essential documents.”
Achieving this would be a major milestone for TCIG and the Ministry specifically. It was last year during an investment conference hosted by the Invest Turks and Caicos Agency that the business community expressed frustration at the continued promises and zero change.
Some reported that it had actually become more laborious to get documents with changes in the law. While no specific date was given for when the public and investors would see this shift in service, the DP said it was to come in “the very near future.”