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Grand Bahama Update

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Grand Bahama, Bahamas, October 14, 2016 – Hurricane Matthew aggressively moved throughout Grand Bahama Island on Thursday, October 7th, 2016, with hurricane force winds in excess of 150 mph; damaging much of the residences and infrastructure on the southern shoreline, from East to West End. The storm brought Grand Bahama Island to a standstill, crippling business and commerce, with devastation impacting the daily lives of all residents. The level of damage is severe, and the impact to the livelihood of the people remains a serious challenge.

Actions taken following Hurricane Matthew:

  • Social Service

This department is providing accommodations for seventy one (71) displaced residents left in shelters, the majority of which are from the West Grand Bahama including the Pinder’s Point and Lewis yard area. Counseling services are in place for the residents.

Preliminary reports indicate that 525 social assessments were completed to date:

SETTLEMENTS AMOUNT MINOR MAJOR DESTROYED
West End 153 64 54 26
Sea Grape 67 39 27 0
Lewis Yard 33 16 9 8
Pinder’s Point 9 1 4 4
Hunters 3 1 2 0
Mack Town 1 0 1 0
Hepburn Town 30 10 16 1
Hanna Hill 32 16 11 0
Martin Town 21 10 11 0
Russell Town 25 15 10 0
Holmes Rock 1 1 0 0
Jones Town 72 19 39 5
Pinedale 71 41 24 0
Pine Forest 4 1 3 0
Deadman’s Reef 3 1 2 0
TOTALS 525 235 213 44

This work will continue, with added trained field workers from New Providence joining the Social Services teams in Grand Bahama.

1.2   Urban Renewal 2.0.

Urban Renewal is also working within the communities offering assistance with food and humanitarian aid as the case may be.

2.1    Health Services

The Rand Memorial Hospital is fully operational with full power, with all essential services restored.   The High Rock and McClean’s Town Clinics in East Grand Bahama are open and services restored.

The temporary clinic at West End was compromised as a result of flooding but has since been reopened in another location in West End.  The Eight Mile Rock Clinic will continue its regular operations, inclusive of extended clinic hours and will assume responsibility for services in the West End community as well.

2.2    Environmental Health

The Department of Environmental Health Services has increased its surveillance in most vulnerable areas, and is providing updates to the Grand Bahama communities on a regular basis. Cleanup crews have been working within the various settlements to ensure that standing bodies of water is treated and garbage and disaster generated debris are collected and disposed of properly.

3.1.   Grand Bahama Utility Company (GBUC)

The Grand Bahama Utility Company has commenced restoring supply to its customers. 2 of the 6 major well fields have been brought back online and regular potable water supply has been connected to 80%+/- of the City of Freeport. Water supply in East Grand Bahama was uninterrupted throughout the Hurricane as the High Rock Well Fields stayed operational.

Limited potable water supply is currently being pumped to substations in West Grand Bahama, providing potable water to residents in Eight Mile Rock to West End. GBUC is currently working on repairing ruptured mains in the western end of the island to quickly restore full supply to the respective communities, and will continue to restore water supply, in a phased manner, over the next few days and weeks, as damaged infrastructure is repaired.

 4.1    Grand Bahama Power Company (GBPC)

The Grand Bahama Power Company has moved with haste to replace fallen poles and repair transmission and distribution infrastructure, and as of Wednesday October 12th, 2016, power has been restored to some 4,000+ customers with increasingly more homes and businesses being reconnected to the power grid in the City of Freeport.

The company is currently being assisted by its international partners and accordingly, 200 additional support staff and 100 additional emergency repair vehicles to supplement its on-island workforce have arrived in Grand Bahama.

5.1   Tourism Infrastructure

The majority of hotels suffered major roof and/or infrastructural damage including: Grand Lucayan Hotel, Lighthouse Point Resort, Memories Resort & Casino, Pelican Bay Hotel, Castaways Hotel, Island Seas Resort and Old Bahama Bay. Presently, Pelican Bay Hotel has resumed business and the Lighthouse Point is proposing Monday October 24th, 2016, as their
re-opening date. All other properties are having repairs done.

6.1  Educational Infrastructure

All of the schools on the island were damaged. Water has been     restored, electricity to follow. A detailed assessment is being done with cleanup and remedial restoration. A projected opening date of Wednesday October 19th, 2016, is realistic, albeit with limited services.

7.1   Grand Bahama Airport/Seaport Facilities

The airport is open for emergency and domestic flights only. The domestic terminal, as well as the international terminal/United States pre-clearance facility, experienced roof damages. Re-commissioning will follow the restoration of power and water; as well as the full operation of all navigational equipment. The Seaport is open for emergency cargo services only and other limited services.  The Freeport Container Port is experiencing some challenges and will, in time, return to normalcy.

 8.1  Government Buildings & Assets

Detailed technical inspections are ongoing at all government buildings by the Ministry of Works & Urban Development since they were all impacted in one way or another. Most services to the public are limited and will increase over the next several weeks as essential services are returned to normalcy.

9.1  Public Safety

The Royal Bahama Police Force has kept a firm hand on the anti-social habits of some since the storm. While many petty complaints were reported, law and order remains in place.

10.1  Relief Supplies (Short Term/Medium Term Measures)

To date, many humanitarian gestures from businesses, individuals and service organizations have reached the various communities. The Bahamas Red Cross Society, Rotary Clubs and other service clubs as well as churches and civic groups, have moved throughout the communities with some supplies bringing much needed relief to many.

10.2  Sundry Supplies

The need for sundry supplies is great. It is expected that the Government through NEMA provide the following in the short-term:

  1. 10 Pallets Drinking Water
  2. 5000 Boxes Tarpaulin/Plastic Roof Covering
  3. Plywood
  4. Shingles & Other Supporting Materials
  5. Food Supplies/Canned Goods for hot daily meals where water and electricity are not available (i.e. West End, Eight Mile Rock, Lewis Yard)
  6. Personal Hygiene Supplies A/C/D/E should be remitted on a regular basis.

 

10.3  Home Repairs

Minor house repairs would commence in the medium-term, with support given to residents requiring:

  • Materials only or
  • assistance through the Exigency Order

A tracking system will be put in place for all relief assistance offered.  Some major repairs should commence soon as well

10.4  Short to Long Term Measures

Shelter for those who lost their residential homes would be given priority. Based on lessons learned from Hurricanes Francis and Jeanne in 2005/2005, immediate attention to secure land in or near West End where over twenty nine (29) homes were destroyed.

New construction techniques would be employed through the Ministry of Works & Urban Development for safe homes, which can be constructed in 60 days or less, at a cost not exceeding $50,000.00 (+/-) depending on various social needs.  Those receiving homes should be made to enter into a rent-to-own agreement with the Ministry of Housing and the Environment (Department of Housing).

 

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The Cassandra I remember: A fighting spirit, now elected to serve

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By Deandrea Hamilton

 

The Cassandra I remember never backed down from a fight.

She had an effervescent personality and was fiercely committed to her family—and that included her church and her friends. She deeply appreciated the people God had given her, drawing on their love and support to push through circumstances no child, no teenager, should have to face.

Today, voters in a country far from where she grew up have trusted her to champion more accessible communities and better responses to people facing mental health and developmental challenges.

It speaks volumes about what happens when we believe in our children. When we refuse to set limits on who they can become, regardless of how they started. When we recognize God’s hand on their lives and support their ability to contribute and make an impact, wherever He places them.

Cassandra Toussaint is now councilwoman-elect for Ward 1 in Avon, Indiana, after defeating Republican Doug Elmore in the November 3 election. She ran as a Democrat. (youarecurrent.com)

Of Haitian heritage, she grew up in Turks and Caicos, attending Oseta Jolly, briefly Maranatha, and then TCIPS.

Her connections remain strong: friends, family and Lady Turks Gift Shop, a boutique venture she created with her best friend, Novie, from an idea they shared as teenagers.

Her family includes her father, Eliezer Toussaint, and her brother, Stoycov Toussaint, who graduated from Indiana University. Stephane Ambroise is playing basketball in Canada. Her mother, Ertha Etienne, died when Cassandra and her siblings were children.

In Turks and Caicos, her cousins Brenda, Steven, Lendcy and Sarah Cenary are, she says, successful and passionate about helping young people and giving back to their community.  Their mother, her aunt Rose Philomene Cenary, has worked in the Islands’ hotel industry for years and holds a special place in Cassandra’s heart.

“My aunt is the glue of my family,” Cassandra said, describing her love for the family and how she has always done her best to support them all.

A registered behavior technician, Toussaint says her childhood experiences inspired her to advocate for children who feel misunderstood.

Her campaign priorities included improved roads, accessible parks and facilities, and police training to better recognize and respond to autism and intellectual disabilities.

With limited money and little preparation time, she took her campaign directly to residents, knocking on doors and connecting at community events.

“Every resident deserves to be met with understanding,” she wrote.

The young woman I remember is preparing to bring that conviction into public office.

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Porter Airlines Begins Nonstop Service to Turks and Caicos Islands with Toronto to PLS route  

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Providenciales, Turks and Caicos Islands (November 6th, 2026) – The Turks and Caicos Islands welcomes Porter Airlines as it begins its service to the destination with its inaugural Toronto (YYZ) to Providenciales (PLS) route on Friday, November 6th.  The airline will service the route five times weekly from the Toronto Pearson International Airport.

On December 17th, Porter will launch its Ottawa to PLS flight, a new route for the Turks and Caicos Islands. That route will be serviced twice weekly from Ottawa International Airport (YOW).

Minister of Tourism, Hon. Zhavargo Jolly said the expansion of air service from Canada reflects the growing strength of that market to the Turks and Caicos Islands.

“Canada is showing strong and growing interest in the Turks and Caicos Islands, and we are pleased to see that reflected in the expansion of air service from the market. Porter Airlines’ new nonstop flights from Toronto and Ottawa strengthen our connectivity with Canada and give travellers more convenient options for reaching our islands. Canadians have always shown a genuine appreciation for the culture, heritage, natural beauty and, of course, the people of the Turks and Caicos Islands. Perhaps it is that shared warmth and friendliness that keeps bringing them back, and our partnership with Porter will simply make it easier for Canadians to continue showing their love for our Beautiful by Nature islands. Toronto builds on an important existing market for us, while Ottawa opens an entirely new gateway to the Turks and Caicos Islands. This increased access will make it easier for more Canadians to discover and enjoy our destination, while supporting the continued growth of this important market.”

Hon. Arlington Musgrove, minister responsible for aviation, Turks and Caicos commended his team at the Turks and Caicos Islands Airports Authority (TCIAA) for developing this relationship with Porter.

“The launch of Porter Airlines’ new services from Toronto and Ottawa to the Turks and Caicos Islands is another important milestone in strengthening our connectivity with the Canadian market. Canada remains an important source market for our tourism industry, and these new routes will give Canadians more choice and easier access to the warmth, beauty, and hospitality of the Turks and Caicos Islands. I commend the Turks and Caicos Islands Airports Authority for leading this initiative and for its continued efforts to develop air service and build strong relationships with our airline partners. I also extend our sincere appreciation to Porter Airlines for its confidence in the Turks and Caicos Islands and for choosing our destination as part of its growing network of sun destinations. We warmly welcome Porter, its passengers and crew to our shores and look forward to a successful and lasting partnership,” he said.

To celebrate and promote the new flights, Experience Turks and Caicos hosted a reception in Ottawa for travel advisors and media. Organised by VoX International, our marketing agency in Canada, the event featured remarks by Market Intelligence Manager, Sharissa Lightbourne and Chairman of the TCIAA, Dwayne Gardiner. Nikeva Ariza, Director of Corporate Affairs, Communications and Public Engagement was also in attendance.

The new flights are operated by Porter’s 132-seat Embraer E195-E2. The aircraft features a two-by-two seating configuration, meaning no middle seats for any passenger. Porter’s elevated onboard experience includes complimentary beer and wine served in glassware, premium Canadian snacks, and free, fast WiFi for every passenger.

To book your flight, visit www.flyporter.com.

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Turks and Caicos Islands Records Highest Third-Quarter Stayover Arrivals  

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Providenciales, Turks and Caicos Islands (November 4th, 2026) – The Turks and Caicos Islands recorded its highest number of stayover arrivals for the third quarter of the year, with approximately 130,000 visitors welcomed between July and September, representing a three percent increase over the same period in 2025.

Preliminary figures from Experience Turks and Caicos show that the destination recorded 514,670 stayover arrivals for the first nine months of 2026, an increase of 25,048 visitors, or five percent, compared with the same period last year. Growth was recorded in every month from January through September, underscoring the destination’s continued appeal among travellers and the sustained demand for its tourism product.

 

Stay Over Arrivals by Quarter (2025/2026)

September closed the quarter on a positive note, with 20,204 stayover arrivals, seven percent more than the 18,795 recorded in September 2025. The year-to-date total of 514,670 is the highest number of stayover arrivals ever recorded for the January-to-September period.

Commenting on the record stayover arrivals, Minister of Tourism, Hon. Zhavargo Jolly said: “These record arrivals are an encouraging achievement for the Turks and Caicos Islands and a reflection of the continued confidence visitors have in our destination. However, I’ve always maintained that the true measure of tourism’s success cannot simply be the number of visitors arriving on our shores. It must also be measured by the opportunities we create for our people.”

“Our vision is to build a stronger, higher-value tourism industry where Turks and Caicos Islanders are not simply employees, but entrepreneurs, business owners and active participants in the economic opportunities tourism creates. This is why our recent Community Connect meetings across the sister islands were so important. We want to engage directly with our communities, understand their challenges and ensure that as our tourism industry grows, the opportunities for our people grow alongside it. Ultimately, tourism must do more than bring people to our shores. It must improve the lives of the people who call these islands home.”

Cruise arrivals reflect return to regular itineraries

Cruise passenger arrivals at the Grand Turk Cruise Port followed a different trend during the first nine months of 2026, with figures reflecting a return to more typical cruise itineraries following an unusually strong period in 2025.

Last year, cruise lines added Grand Turk to their itineraries, resulting in exceptionally high passenger volumes and cruise calls. With itineraries returning to more regular patterns this year, cruise passenger arrivals declined year over year throughout the first nine months.

The destination received 62,095 cruise passengers in September, a 22 percent decrease from the 79,341 recorded in September 2025. From January through September, total cruise passenger arrivals stood at 838,533, compared with 1,016,532 during the same period last year, representing an 18 percent decline.

Cruise Arrivals by Quarter (2025/2026)

While the cruise figures reflect a normalisation from last year’s elevated numbers, the continued growth in stayover arrivals provides a positive indicator of the destination’s performance in its overnight visitor market.

It is projected that the month-on-month increases in stayover arrivals will continue into the upcoming winter season, especially with the additional airlift expected from new and existing gateways in Canada and the US.

 

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