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CIBC FIRSTCARIBBEAN LAUNCHES NEW MOBILE BANKING APP

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Providenciales, Turks and Caicos, June 23, 2016CIBC FirstCaribbean recently launched its new user-friendly mobile banking app for smartphones which is yet another innovation by the regional bank to provide customers with banking solutions that fit their lives.

“The new Mobile App joins a series of innovations introduced to help the bank’s customers determine the banking experience they want – in essence control over how and when they bank is entirely in the hands of the client,” said Trevor Torzsas, Managing Director of Customer Relationship Management and Strategy.

Mr. Torzas said the app “was something our customers have been asking for and the initial feedback since its launch has been excellent. We are giving our customers here in The Bahamas additional options when banking with us.”

Mr. Torzsas said the new app “proves that CIBC FirstCaribbean is the bank that fits seamlessly into our clients’ lives. All the enhancements that we have put in place over the past two or three years are part of our promise to deliver innovative products and services that truly meet our clients’ individual needs.”

“Banking that fits your life – that is what we are ultimately aiming to provide to all our customers and our products were the obvious place to start and our Mobile Banking App is just one of those innovations,” the bank executive noted.

He added that the bank “already offers one of the best internet banking services in this region; and this combined with the new Mobile App and the improvements we are making to our ABM fleet means that our clients need never set foot in a banking hall, unless they’ve come to apply for a loan…and even that is now possible online!”

Much like its internet banking, the new app, accessed via Android, Apple, Blackberry and Windows devices, affords users the convenience of checking their account balances, transferring funds, paying bills and locating branches and Instant Tellers™, all from their mobile device.

He said the app was a “significant step in our being able to add value for our customers who can now do their banking from the palm of their hand. Today’s individual increasingly has a lifestyle that is fast-paced that affords them little time to spend in a queue in the banking hall. Our Mobile Banking App will forever change the way they interact with the bank. Combine this with our online application process and paperless statement delivery and you have a best in class digital banking service for the tech-savvy who are always on the go.”

Mr. Torzsas noted that the bank which has almost 250 years of combined experience in the region will continue to invest in a strong line up of services such as its recently launched chip and pin technology for its merchant clients to ensure the highest standards of security.

It will also be moving to the same secure chip and pin technology later this year for all its credit card clients in order to give an even greater degree of protection against any attempts at compromising accounts.

He said the bank will also continue to invest in building a foundation to service its retail, wealth, business banking and large corporate clients by continuing to build close relationships with them as “we drive a client centric approach to everything we do”.

In furtherance of this objective CIBC FirstCaribbean recently expanded its ABM network in TCI bringing the total number of ABMs up to 10, the bank upgraded its ABM network with a new machine at the entrance of the Grace Bay Branch, and new remote machines at IGA Smart, IGA Gourmet and the TCI Cruise Port in Grand Turk. The existing machine at Grace Bay was also replaced with a new one.

In addition, a $1.4million remodeling of the Leeward Highway Branch is expected this summer, announced in April by CIBC FirstCaribbean’s Managing Director of Retail, Mark St. Hill.

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ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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