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CIBC FIRSTCARIBBEAN LAUNCHES NEW MOBILE BANKING APP

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Providenciales, Turks and Caicos, June 23, 2016CIBC FirstCaribbean recently launched its new user-friendly mobile banking app for smartphones which is yet another innovation by the regional bank to provide customers with banking solutions that fit their lives.

“The new Mobile App joins a series of innovations introduced to help the bank’s customers determine the banking experience they want – in essence control over how and when they bank is entirely in the hands of the client,” said Trevor Torzsas, Managing Director of Customer Relationship Management and Strategy.

Mr. Torzas said the app “was something our customers have been asking for and the initial feedback since its launch has been excellent. We are giving our customers here in The Bahamas additional options when banking with us.”

Mr. Torzsas said the new app “proves that CIBC FirstCaribbean is the bank that fits seamlessly into our clients’ lives. All the enhancements that we have put in place over the past two or three years are part of our promise to deliver innovative products and services that truly meet our clients’ individual needs.”

“Banking that fits your life – that is what we are ultimately aiming to provide to all our customers and our products were the obvious place to start and our Mobile Banking App is just one of those innovations,” the bank executive noted.

He added that the bank “already offers one of the best internet banking services in this region; and this combined with the new Mobile App and the improvements we are making to our ABM fleet means that our clients need never set foot in a banking hall, unless they’ve come to apply for a loan…and even that is now possible online!”

Much like its internet banking, the new app, accessed via Android, Apple, Blackberry and Windows devices, affords users the convenience of checking their account balances, transferring funds, paying bills and locating branches and Instant Tellers™, all from their mobile device.

He said the app was a “significant step in our being able to add value for our customers who can now do their banking from the palm of their hand. Today’s individual increasingly has a lifestyle that is fast-paced that affords them little time to spend in a queue in the banking hall. Our Mobile Banking App will forever change the way they interact with the bank. Combine this with our online application process and paperless statement delivery and you have a best in class digital banking service for the tech-savvy who are always on the go.”

Mr. Torzsas noted that the bank which has almost 250 years of combined experience in the region will continue to invest in a strong line up of services such as its recently launched chip and pin technology for its merchant clients to ensure the highest standards of security.

It will also be moving to the same secure chip and pin technology later this year for all its credit card clients in order to give an even greater degree of protection against any attempts at compromising accounts.

He said the bank will also continue to invest in building a foundation to service its retail, wealth, business banking and large corporate clients by continuing to build close relationships with them as “we drive a client centric approach to everything we do”.

In furtherance of this objective CIBC FirstCaribbean recently expanded its ABM network in TCI bringing the total number of ABMs up to 10, the bank upgraded its ABM network with a new machine at the entrance of the Grace Bay Branch, and new remote machines at IGA Smart, IGA Gourmet and the TCI Cruise Port in Grand Turk. The existing machine at Grace Bay was also replaced with a new one.

In addition, a $1.4million remodeling of the Leeward Highway Branch is expected this summer, announced in April by CIBC FirstCaribbean’s Managing Director of Retail, Mark St. Hill.

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Beaches Turks & Caicos shares dining etiquette training at Provo youth summer camp  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort recently collaborated with the Royal Turks and Caicos Islands Police Force and the Department of Social Services to support a youth camp hosted at the Oseta Jolly Primary School, underscoring the resort’s ongoing commitment to youth development in the Turks and Caicos Islands.

The camp, which brought together security forces, government agencies and private sector entities, focused on equipping young participants with practical life skills and character-building tools. A team from Beaches Turks and Caicos’ leadership and training departments joined the programme to deliver sessions on basic table etiquette, dining mannerisms, polite demeanour and public speaking fundamentals, all designed to help the students present themselves confidently in formal and professional settings.

General Manager of Beaches Turks and Caicos, Deryk Meany, said the resort views national development as an integral part of its corporate social responsibility. “We are always happy to be supporters in the development of the youth of the Turks and Caicos Islands. We continue to commit our team to help in creating the next generation of leaders who will provide support to the islands and help in its development,” Meany noted.

The initiative also received strong endorsement from the Ministry of Education, Youth, Sports and Community Development, which has been championing holistic programmes aimed at building well-rounded young citizens. Minister Rachel Taylor highlighted the importance of collaborations like the camp in helping youth access structured guidance and mentorship. “We are happy to join in celebrating the growth and development of our youth here in the Turks and Caicos Islands. Beaches Turks and Caicos continues to be one of our primary supporters in helping to develop well rounded individuals. This commitment from this resort has grown with the vision of the youth ministry to help in their overall development,” she said.

Taylor further emphasized that the camp’s timing was especially significant, coming as youth across the islands seek positive outlets and constructive engagement. “This camp came at the most ideal time for our adolescents. With the support of our governor, the security forces, the social services along with Beaches Turks and Caicos, we are confident that the training needed for them to improve is on the right track,” she added.

Beaches Turks and Caicos Public Relations Manager, Orville Morgan, described the collaboration as an exemplary model of cross-sector partnership. “To be able to join with the security forces to provide support for the youth of the Turks and Caicos Islands is exceptional. We are happy to provide the necessary support to equip them to grow into being productive citizens of these islands,” Morgan said.

He noted that the resort team focused on practical etiquette and hospitality-driven skills that can be carried into the youths’ future experiences. “As a team, we were able to share in the basic table setting and dining etiquette for them, skills we are sure that they will be able to use in their next fine dining experience,” Morgan added.

Organizers expressed optimism that the camp’s blend of discipline, mentorship and soft skills training will have a lasting impact on participants. With stakeholders pledging continued support, the Beaches Turks and Caicos team and their partners aim to expand similar initiatives, further investing in the personal and professional growth of the next generation of Turks and Caicos Islanders.

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ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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