Providenciales, Turks and Caicos Islands – A cohort of 21 administrative professionals from the Turks and Caicos Islands Government (TCIG) successfully completed the first two days of a comprehensive four-day training series in Providenciales on Monday, 16th September, and Tuesday, 17th September 2024. The programme, which will conclude with sessions in Grand Turk on Tuesday, 1st October, and Wednesday, 2nd October 2024, is designed to equip TCIG administrative professionals with essential skills to enhance the efficiency and effectiveness of government operations.
Facilitated by experienced government officials, this training series covered a wide range of topics critical to the administrative function in the public sector, including:
- Operating in an Executive Office Environment
- Effective Communication Techniques
- Policy Drafting and Submission
- Organisational Skills
- Standard Government Protocol
- Financial Oversight and Management
- Ethical Standards in the Workplace
Participants are required to complete all four days of the programme, culminating in a final presentation and examination. In addition to the core content, participants will also have exclusive access to the Effective Writing Skills for the Public Service course, offered by the International Centre for Parliamentary Studies (ICPS). This supplementary training will further enhance their ability to contribute effectively to policy drafting and professional communication within the public sector.
This first cohort, consisting of 21 Heads of Secretariats and Executive Administrators, marks the beginning of a broader initiative, with additional cohorts planned throughout the year for all other administrative staff within the Public Service.
The training was facilitated by Ms. Renessa Williams, Deputy Permanent Secretary of the Ministry of Health and Human Services and former Head of Secretariat, Ms. Julianna Musgrove, Deputy Permanent Secretary for the Office of the Deputy Governor, and Ms. Sherrill Poitier, Director of the Training and Development Directorate.
Ms. Julianna Musgrove spoke to the tailored nature of the training: “This programme was carefully designed to address the specific needs of our administrative professionals. Every aspect of the training was tailored to reflect the unique challenges and opportunities they encounter in their roles. The sessions were highly interactive, incorporating discussions, exercises, and real-world scenarios that provided participants with practical tools for their daily responsibilities. Our aim was not only to inform but to equip them with skills they can immediately put into practice.”
Her Excellency, Deputy Governor and Head of the Public Service, Anya Williams, attended both days of the training in Providenciales, showing her continued support for professional development across the TCIG. She highlighted the importance of strengthening the skills of administrative staff:“The success of any government depends on the quality of its public service. By investing in the professional development of our administrative professionals, we are demonstrating our commitment to excellence and our dedication to serving the needs of our community. The Administrative Excellence Training programme is a vital step in our journey to build a more responsive, efficient, and accountable government. I am confident that this initiative will equip our staff with the skills and knowledge they need to drive positive change and ensure the long-term sustainability of our public service. I am delighted to see this training initiative come to life and look forward to witnessing the long-term positive impact it will have on the public service as a whole.”
The final two days of the training will take place in Grand Turk, focusing on further developing the participants’ expertise and solidifying their role in driving government efficiency. Upon successful completion, participants will be equipped to play a more strategic role in supporting the growth and professionalism of the public service, ensuring that TCIG continues to deliver high-quality service to the people of the Turks and Caicos Islands.