Connect with us

Caribbean News

JAMAICA: PM says BPO Sector Must Shift to Higher-Value Services

Published

on

#Montego Bay, January 10, 2019 – Jamaica – Prime Minister, the Most Hon. Andrew Holness, is calling on players in the business process outsourcing (BPO) industry to start shifting from call centre operations to higher-value services.

“We, the Government, understand that this industry is susceptible to rapid change. My view is that the industry will not go away, but …artificial intelligence will transform the industry,” he pointed out.

“So, Jamaica cannot rest comfortably at the level that we are in.  (The industry) must increase its performance levels from merely being telephone operators to absorb more of the high-value skills. [The sector] has to significantly and rapidly move from the business process engineering and development, to the knowledge process,” he added.

The Prime Minister was speaking at the official opening of the Montego Bay Free Zone Company Limited’s Data Entry Building Number 7 in St. James on Wednesday (January 9).  Mr. Holness said that the level of training must increase to meet the growing needs of the BPO sector.

“It cannot be that we have investors here and we are not supplying, rapidly, the quality trained workers. We have to get going on that in a more aggressive way,” Mr. Holness said.

The Prime Minister lauded the Port Authority of Jamaica (PAJ), which operates the Montego Bay Free Zone Company Limited, for undertaking work to provide additional BPO space.

“I gather now you will be above 10,600 persons employed and that the BPO sector, in terms of its employment, is now in excess of 36,000 persons. I am certain that before the year is out, we should be close to 40,000, if not passing it,” he said.

Data Entry Building Number 7 houses BPO companies Concentrix Global Jamaica and Unique Vacations Limited, the latter of which is the booking arm of Sandals Resort International. Both entities employ 2,000 persons combined.

 

Released: JIS

Contact: Serena Grant

Photo Captions:

Header: Prime Minister, the Most Hon. Andrew Holness (centre) cuts the ribbon to open the Montego Bay Free Zone Company Limited’s Data Entry Building Number 7 on Wednesday (January 9).  Sharing the moment (from left) are Minister without Portfolio in the Ministry of Economic Growth and Job Creation; Hon. Karl Samuda; Attorney General and Member of Parliament for West Central St. James, Hon. Marlene Malahoo Forte; President and Chief Executive Officer of the Port Authority of Jamaica (PAJ), Professor Gordon Shirley; and Chairman of the Montego Bay Free Zone Company Limited, Antony Mark Hart.

Insert: Prime Minister, the Most Hon. Andrew Holness (left) is given a tour of  Concentrix Global Jamaica by Chief Executive Officer, Ryan Grala (right).  Concentrix is one of two companies housed in the Montego Bay Free Zone Company Limited’s Data Entry Building Number 7, which was officially opened on Wednesday (January 9). The other company is Unique Vacations Limited.

 

Yhomo Hutchinson photos

 

Continue Reading

Caribbean News

JAMAICA A STEM ISLAND – PM

Published

on

KINGSTON, April 24 (JIS):

Prime Minister, the Most Hon. Andrew Holness, has declared Jamaica a science, technology, engineering and mathematics (STEM) island with a vision of fostering innovation, driving economic growth, and empowering citizens to thrive in the global knowledge economy. 

“Through our collaborative all-hands-on-deck approach, Government, private sector, academia and civil society, we will work towards this goal. Jamaica is now officially declared a STEM island,” he said.

 

Prime Minister Holness was addressing the Future Ready International Conference held at the University of Technology (UTech) in Kingston on April 24.

As a STEM island, he said that the Government will seek to implement comprehensive education reforms from the primary to the tertiary levels, with the objective of developing a skilled workforce, capable of competing in global markets. 

He said that ecosystems will be developed to encourage startups, entrepreneurs, and innovators in the STEM disciplines to drive industry and economic growth, as well as to address social issues.

“We will encourage the growth of STEM industries such as biotechnology, information technology and advanced manufacturing. We will also leverage STEM to grow and monetise the musical, artistic, cultural and other natural talents of our people. We will leverage STEM solutions to address environmental challenges including climate change, renewable energy and sustainable agriculture,” the Prime Minister said.

 “We will position Jamaica as a hub for STEM research, innovation, collaboration and other developments in the Caribbean and beyond,” he added. 

The Prime Minister said that by embracing STEM as a national priority, Jamaica will unlock its full potential driving prosperity, peace and productivity in a sustainable, equitable way for all our Jamaican citizens and, indeed, the world,” Holness said.

CONTACT: ROCHELLE WILLIAMS

Continue Reading

Caribbean News

One Nation TCI Pageant to Launches this Weekend

Published

on

Dana Malcolm

Staff Writer 

“Founded on the principles of Unity, sisterhood and community service,” is how Alicia Swann, One Nation TCI Founder, and President, describes the organization as it gears up for its inaugural showing, to be marked by a pageant and parade of nations, family fun day and cultural show. 

When Magnetic Media spoke to Swann she explained the inspiration behind the name.

“The reason why we chose ‘One Nation’ was because we wanted to ensure that all of our beautiful ladies within the Turks and Caicos feel as if they are a part of our society. Speaking with the ladies I’ve gotten the opinion that a lot of them feel as if they are in our country but they don’t actually feel fully a part of it,” she explained. With constants whose heritages span the DR and TCI, TC-Trinidadians and more the contest is showcasing the rich and diverse culture of the country.

At least two contestants flew in from the UK and the US to participate in the pageant and the event is not just an array of pretty girls.

“We’ve taken the aspects of pageantry to another level, the young ladies have a platform  based on our pillars of the organization which include education and mental health,” Swann continued “We wanted to ensure that they understand the value and importance of  having a role and voice in society.”

The contestants were all allowed to choose an area to speak on and advocate for, and the President told Magnetic Media that so far the young women are taking the challenge seriously. There are 10 contestants overall, five in the ‘Miss’ category and five in the ‘Teen’ category.

The pageant is already receiving regional recognition as the eventual winner has been invited to take part in a regional pageant in St Kitts in August, a feat which Swann says she is extremely proud of. 

In addition to that event a cultural showing, family fun day and parade of nations will be held. 

“We will be honoring people from across the Turks and Caicos, out of every island, for their lifetime achievement in terms of giving back to their society. The persons being honoured are unsung heroes. They have been active in their communities in various roles and we felt the need to recognize all of them.” Swann explained.

The Founder didn’t share the names of those being honoured, preferring to leave it a surprise but did drop hints about who would be highlighted during the event; a smiling clinic nurse in South Caicos, a Grand Turk Taxi driver committed to the island’s development, a dedicated principal from North Caicos, a shipping pioneer from North Caicos as well and a creative founder from Providenciales.

“Our company is huge on ensuring that the community is involved and a part of doing that is ensuring that persons in the community are honoured,” the president said.

Several sponsors have stepped up to the plate including 

No monetary support has come from TCIG but endorsements from both Rachel Taylor, Minister of Education, and Josephine Connolly, Minister of Tourism, have been shared and the girls are currently undergoing intense training with a pageant coach in preparation for their big night.

Swann is hoping that once the community has a chance to see what One Nation TCI is doing they’ll understand the importance of the events, 

“We are a diverse culture and society and– we want people to understand the importance of diversity, supporting our young ladies and empowering them so they can see they have a role in the Turks and Caicos– The more we offer our young ladies [the more] we are able to retain that talent. Once they feel empowered the sky’s the limit.”

The Pageant and Crowning will be on the 25 and 26th of April while the parade and family fun day will be held on the 27th.

Continue Reading

Caribbean News

Agriculture Ministry Providing Two Water Trucks to Serve St. Elizabeth and St. Catherine

Published

on

#Kingston, Jamaica, April 24, 2024 – The Ministry of Agriculture, Fisheries and Mining is to unveil two more water trucks this week, which will be used to service communities in St. Elizabeth and St. Catherine.

Portfolio Minister, Hon. Floyd Green, made the disclosure during Wednesday’s (April 24) post-Cabinet press briefing at Jamaica House.

He also informed that of the $90 million earmarked to support farmers being impacted by the current drought, the Ministry will be providing additional support for storage and drip-irrigation systems.

“So, we have targeted about 600 water tanks and about 400 12-millimetre drip irrigation hoses, and that distribution has already started. Additionally, we have earmarked about $8 million to really help with our livestock farmers,” Mr. Green said.

“We know the difficulty that you’re facing now in this time; [it’s] very hard to get the right nutritional support for your animals. As such, we will be providing some hay, and we will [also] provide some trucking of water to you. Again, our livestock farmers, if you are in need, please contact the Rural Agricultural Development Authority (RADA) and let us see how we can help in these times,” he further stated.

Mr. Green also encouraged farmers to download the RADA App, so that the Agency can “help guide you, not only in relation to what is happening on the rainfall side, but also in relation to your integrated pest management”.

“We do see some increases of certain types of pests during this time, and it’s important that our farmers are paying attention to that. It’s also important that you’re taking drought management seriously [by undertaking] soil mulching, looking at planting drought-tolerant crops, timely harvesting, implementing land husbandry treatments and contour ditches,” he stated.

Contact: Latonya Linton

Release: JIS

 

Photo Caption: Minister of Agriculture, Fisheries and Mining, Hon. Floyd Green, speaking during Wednesday’s (April 24) post-Cabinet press briefing at Jamaica House.

 

Donald De La Haye Photo

Continue Reading

FIND US ON FACEBOOK

TRENDING