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MARKETING/PUBLIC RELATIONS AND ADMINISTRATIVE SUPPORT

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POSITION SUMMARY-OVERVIEW:

This is an administrative support position, which is generally accountable for ensuring that the general public is aware of how the National Health Insurance Plan works, understands how to access the service and benefits at the NHIB, the personal returns and advantages of paying contribution to the Health insurance fund.  The incumbent must develop the necessary high impact programs and improve public image of the NHIB.  This position will oversee the corporate image of the NHIB by organizing Public Relation activities.

DUTIES AND RESPONSIBILITIES

  • Booking radio, TV and print advertisements.
  • Monitoring NHIP website for pertinent material or messages and forwarding same to the CEO.
  • Updating NHIP website with current content.
  • Liaising with the department heads/managers to develop content for publishing online and on print, TV or radio media.
  • Managing and maintaining the content and material for a periodical internal email magazine.
  • Preparation and maintenance of profiles of all employees; content to be used in marketing the NHIP on websites and other media.
  • Liaising with department managers to design and produce Preventative Health Care Programmes.
  • Liaising with Human Resource Manager to broadcast internal messages.
  • Supporting the CFO in managing the strategic marketing plan.
  • Supporting the CFO in designing and completing templates for the Annual Report
  • Supporting the CEO in managing annual events.
  • Supporting the CEO in designing and producing pronouncements for online and print media (with legal advice).
  • Visiting schools and other fora to make presentations on behalf of the NHIP
  • Using personal face and voice in producing advertisements for NHIP (when needed)
  • Pricing and costing media productions with support from finance.
  • Conducts reviews of customer service quality assurance standards/protocols.
  • Conducts customer care surveys and provide feedback to the CEO.

QUALIFICATIONS AND EXPERIENCE

  • Associates Degree in Communications/Public Relations or equivalent with 3 years of experience in marketing and sales; Bachelor’s Degree preferred.
  • Knowledgeable of Research Methods.
  • Ability to write reports and business correspondence.
  • Demonstrates a high level of integrity and professionalism.
  • Ability to work as a team.
  • Very detail oriented with the ability to multi-task.
  • Excellent time management skills.
  • Shows initiative.
  • Ability to be able to work efficiently with little or no supervision.
  • Strong written, oral and computer literacy skills.
  • Knowledgeable of data processing, spreadsheet preparation and presentation graphics programmes.
  • Knowledgeable of use of various social media platforms.
  • Excellent interpersonal, communication and customer services skills.

PERFORMANCE CRITERIA

The incumbent is deemed to be perming his duties effectively when:

  • The organization’s website is up to date/relevant.
  • The organization publishes a public information document.
  • The public image of the NHIB continues to improve.
  • There is a marketing and promotional plan in action.
  • NHIB annual events calendar is managed.
  • Preventive Health Programmes is launched.
  • All Marketing targets are met.

Salary:           

Salary commensurate with qualifications and experience. $40,000.00 per annum to $45,240.00 per annum

SYSTEM ADMINISTRATOR  

(PROVIDENCIALES)

JOB SUMMARY

Responsible for the maintenance, configuration, and reliable operation of our Organisation’s computer system and servers. This includes provisioning, supervising, installing, copying, and maintaining the system’s software and hardware.

DUTIES AND RESPONSIBILITIES

  • Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
  • Troubleshooting hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
  • Installing new/rebuilding existing servers and configuring hardware, peripherals, services, settings, directories, storage, etc. following established industry standards, and project/operational requirements.
  • Developing and maintaining various installation and configuration procedures, as necessary.
  • Researching and recommending innovative and where possible automated approaches for system administration tasks.
  • Identifying innovative approaches that leverage NHIB’s resources, foster operational efficiency and improve service delivery to customers.
  • Performing daily system monitoring, to verify the integrity and availability of all hardware, server resources, systems, and key processes, reviewing systems and application logs, and verifying completion of scheduled jobs.
  • Performing daily backup operations, ensuring all required file system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off, as necessary.
  • Performing regular file archival and purge operations, as necessary.
  • Planning, coordinating, and implementing network security measures to protect data, software, and hardware.
  • New accounts setup and Active Directory administration.
  • Repairing and recovering from hardware or software failure. Maintaining operational, configuration, and other procedures.
  • All time on call availability as responsibilities sometimes require working evenings and weekends, sometimes with little advance notice.
  • Installation of printers, servers, and scheduling maintenance as needed.
  • Risk mitigation planning.
  • Performing other related duties as assigned to ensure the efficient and effective functioning of NHIB.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field from an accredited institution.
  • 3-5 years of database, network administration, or system administration experience.
  • Systems Administration and IT certifications in Microsoft such as MCSA, MCSE, or Azure administrator.
  • 2-4 years of experience with cloud-based technology Microsoft Azure.
  • Sound knowledge of systems and networking software, cabling, hardware, and networking protocols.
  • Strong knowledge of security, storage, data protection, and disaster recovery protocols.
  • A proven track record of developing and implementing IT strategy and plans.
  • Strong knowledge of Microsoft SQL databases, including creating backups, maintenance plans, creating SQL query and installations.
  • Sound knowledge of using backup software and disaster recovery plans.
  • A team player with strong communication and excellent communication skills.
  • Ability to work efficiently with little or no supervision.

Salary:           

Salary commensurate with qualifications and experience $50,000.00 per annum to $55,000.00 per annum

All Applications should be addressed to:

Sheena Smith-Yip

National Health Insurance Board

Salt Mills Plaza

Providenciales

Turks and Caicos Islands

British West Indies

Email: recruitment@tcinhip.tc

Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted. Applicants who applied for any of the above listed positions, do not have to reapply. After submitting application to National Health Insurance Board Human Resource department, Qualified Belongers may also submit a copy of their applications to the Commissioner of Labour & Immigration Board.

Deadline for submission is May 23, 2021

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Bahamas News

Bahamas Issues Cybersecurity Alert Over Akira Ransomware Threat

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Nassau, The Bahamas, October 22, 2026 — The National Computer Incident Response Team of The Bahamas (CIRT-BS) has issued a cybersecurity advisory warning businesses, government institutions and other organisations about the growing threat posed by Akira ransomware, a cybercriminal operation capable of stealing sensitive information, disrupting networks and demanding ransom payments.

Active since March 2023, Akira operates through a Ransomware-as-a-Service model, with affiliates exploiting weaknesses in computer networks to gain unauthorised access.

Once inside, attackers can steal confidential data, disable recovery systems and encrypt files, preventing organisations from accessing critical information.

Particularly concerning is Akira’s use of double extortion, threatening to publish stolen information unless victims pay. Some attacks involve data theft without encryption.

The October 22 advisory identifies vulnerabilities involving Cisco and SonicWall firewalls, VPN services, Microsoft Remote Desktop Protocol, Veeam backup systems and outdated Windows and Linux operating systems. VMware ESXi and Nutanix AHV environments are also potential targets.

Attackers may exploit unpatched software, stolen login credentials and inadequately secured remote-access applications, including AnyDesk and RustDesk.

Warning signs include unexpected administrator accounts, unusual remote logins, unauthorised software installations, suspicious backup activity, mass file changes and ransom notes.

CIRT-BS recommends immediate security updates, multifactor authentication, restricted remote access, stronger network monitoring and secure backups maintained separately from operational systems.

Organisations should also remove unnecessary internet exposure of remote desktop services, limit administrative privileges and regularly test backup restoration.

The advisory does not identify any confirmed Akira attack against a Bahamian organisation but highlights vulnerabilities that could expose institutions to serious financial and operational disruption.

Cybersecurity incidents can be reported to CIRT-BS at soc@cirt.bs or through its official website.

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News

Crown Land Unit Leads Multi-Agency Enforcement Exercise in Five Cays

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Providenciales, Turks and Caicos Islands – Wednesday, 21st October 2026: The Crown Land Unit, with coordination and support from the Informal Settlements Unit (ISU), conducted a multi-agency enforcement exercise in the Five Cays area of Providenciales on October 8, 2026, as part of the Government’s ongoing efforts to address the illegal occupation and unauthorized use of Crown land.

The exercise brought together representatives from the Crown Land Unit, ISU, TCI Border Force and Royal Turks and Caicos Islands Police Force. Inspections were conducted across several parcels of Crown land in Five Cays, where instances of illegal occupation and unauthorized use had been identified.

During the exercise, a total of seven (7) Section 22 Notices of Unauthorized Occupation were issued in accordance with the provisions of the Crown Land Ordinance. The notices related to the unauthorized placement of shipping containers and derelict vehicles, as well as the construction of an incomplete concrete structure on Crown land. Where occupants or other responsible persons were not present, notices were affixed to the relevant structures or items.

The exercise forms part of the Crown Land Unit’s continuing efforts to prevent squatting and encroachment on Crown land and to ensure that instances of unauthorized occupation are identified and appropriately addressed.

The Government of the Turks and Caicos Islands reminds the public that occupying, developing or otherwise using Crown land without lawful authority is an offence under the Crown Land Ordinance. These inspections and enforcement activities form part of a sustained program aimed at safeguarding public lands, discouraging unlawful development and ensuring that Crown land is managed in the best interests of the people of the Turks and Caicos Islands.

The Crown Land Unit will continue to work closely with the ISU and other partner agencies to identify and address instances of illegal occupation across the Islands. Persons occupying Crown land without authorization are encouraged to comply with all notices issued and to seek guidance from the relevant authorities where necessary.

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News

Invest TCI Strengthens Regional Investment Connections at Caribbean Investment Forum 2026 in Barbados

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Providenciales, Turks and Caicos Islands – Monday, 19th October 2026: Invest Turks and Caicos Agency (Invest TCI) strengthened its regional presence at the Caribbean Investment Forum (CIF) 2026, held October 5 – 7, 2026, in Bridgetown, Barbados, participating as both a sponsor of the Forum and representative of the Turks and Caicos Islands’ investment landscape.

The Caribbean Investment Forum brought together regional and international investors, government representatives, business leaders, entrepreneurs, investment promotion agencies, and development partners to explore investment opportunities, strengthen partnerships, and advance sustainable economic development throughout the Caribbean.

The Agency’s sponsorship of CIF 2026 formed part of its continued commitment to strengthening the visibility of the Turks and Caicos Islands within the regional investment community and building relationships with investors, development partners, investment promotion agencies, and businesses across the Caribbean.

The opening of the Forum was attended by the Honourable Mia Amor Mottley, Prime Minister of Barbados, who emphasised the importance of scaling regional investment, strengthening economic cooperation, and transforming innovative ideas into commercially viable opportunities. Invest TCI was represented by Ms. Alexa Cooper, Domestic Investment Officer, and Mr. Hezron Henry, Marketing Support Officer. Throughout the Forum, the delegation engaged with stakeholders and promoted the Turks and Caicos Islands as a competitive investment destination while exploring opportunities for greater regional collaboration and knowledge exchange.

Speaking on her experience at the Forum, Ms. Alexa Cooper, Chief Domestic Investment Officer, said:

“CIF 2026 provided another valuable opportunity to engage with donor organisations, investors and Investment Promotion Agencies (IPAs) from across the Caribbean. A highlight for me was the introduction of an exclusive masterclass for fund managers, investors and support organisations, which offered practical insights into unlocking capital, strengthening investment ecosystems and supporting investment-ready businesses. I was equally impressed with the quality of projects pitched, which showcased the region’s innovation and investment potential. It was encouraging to see projects presented with a clearer understanding of investor expectations, reinforcing the importance of not simply developing projects, but ensuring they are well-structured, investment-ready and positioned to attract the right investment partners.”

Accompanying the Invest TCI delegation was Mr. Sean Penn, Chief Executive Officer of Sky Poultry Farm Ltd., the first commercial egg and poultry production facility in the Turks and Caicos Islands. Mr. Penn’s participation provided an opportunity to showcase the development of domestic enterprise within the Turks and Caicos Islands while highlighting the potential of agriculture and food production as part of the country’s broader economic diversification efforts.

Through his participation at CIF 2026, Mr. Penn had the opportunity to engage with regional stakeholders, gain exposure to developments within the Caribbean agricultural sector, and explore potential partnerships and opportunities related to agricultural investment, innovation, and enterprise development.

For Invest TCI, the combination of sponsorship, investment promotion and local business representation provided a multifaceted platform to advance the Agency’s mandate. It allowed Invest TCI not only to promote the Turks and Caicos Islands to prospective investors but also to facilitate greater exposure for a local enterprise operating within an emerging sector of the economy. The Forum also provided opportunities for the Invest TCI delegation to exchange knowledge with regional counterparts, strengthen institutional relationships, and gain insight into investment trends and opportunities affecting Caribbean economies.

As the Caribbean Investment Forum continues to expand its regional reach, Santo Domingo, Dominican Republic, was announced as the destination for the next edition of the Forum, providing another opportunity to bring together investors, policymakers, investment promotion agencies and businesses from across the Caribbean and beyond.

Invest TCI looks forward to the continued growth of the Caribbean Investment Forum and the opportunities it creates to deepen regional partnerships, promote investment, and connect Caribbean businesses with new markets and sources of capital. The Agency remains committed to attracting sustainable investment, supporting domestic enterprise, encouraging economic diversification, and developing partnerships that contribute to the long-term economic development of the Turks and Caicos Islands.

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