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Beaches Resort Turks & Caicos says ‘incompetence’ and ‘ineffectiveness’ prolonging closure

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#Providenciales, Turks and Caicos Islands – October 15, 2020 — Although vacation bookings for the October 14 opening of Beaches Resort Turks and Caicos were not through the roof, executives today explained it was not expected that they would be and the slow crawl of tourism amidst the coronavirus pandemic is absolutely not the reason the 700+ room resort has delayed its restart. 

Magnetic Media was aiming to ascertain if there could be alternative causes for the announcement of a delay just five days before the luxury family all-inclusive was expected to open its double gates to guests.

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Our probing, however, only unearthed more of the same; Beaches will not re-open to tourism until a four-year-old tax dispute is addressed.

“Breaches of our Development Agreement(s) and other legally binding commitments have yet to be resolved for nearly 4 years, despite tireless efforts by Beaches.  The Board of Directors has therefore mandated that the re-opening of Beaches be postponed,” said BTC in a statement on Friday, October 9.

Gordon ‘Butch’ Stewart, Chairman of Sandals Resorts International which owns Beaches, has a high level executive team in country, hoping to end the stalemate.  Progress is however, slow going and this legal limbo is characterised as the worse experience Beaches Resort has ever encountered.

“Our team and the citizens of the TCIG deserve so much better from an elected government. Unfortunately, we must admit that this is the most ineffective Government we have ever had to deal with when compared to the other jurisdictions in which we operate. Our Development Agreement(s) and other legally binding written commitments have been disregarded and trampled on.”

Many residents are dumb-struck by the allegations.  Could government really be this irresponsible about untangling a fiscal mess with such a prominent investor and mammoth partner in tourism?

Beaches Craft Market day; Photo by Magnetic Media in February 2020

Five days later and no assurances are coming from the Ministry of Finance, which is led by Sharlene Robinson, the Premier of the Turks and Caicos Islands.

It is a wait and see as the Turks and Caicos Islands Government (TCIG) has, since the disappointing announcement, been mute; having stated previously it prefers not to engage in a public row with the resort which employs 2,000 people; the largest employee complement in the private sector. 

Beaches Resort Turks and Caicos however, is less given to silence and is not playing coy; a new press statement issued today to Magnetic Media called the Government Administration incompetent.

“Beaches is told that the TCIG has been “working hard” to resolve the matter. If that is the case, then 4 years later it certainly appears to us that it is incompetence.”

This fiscal fiasco cannot be blamed on COVID-19.  The ongoing dispute does however deepen the already severely depressed Turks and Caicos economy. Turks and Caicos tourism, as a result of the unrelenting ravages of the pandemic on the travel industry, is forecast to fall by over 50 percent and that could worsen.

Hon Gordon ‘Butch’ Stewart, Chairman, Sandals Resorts International

“Beaches empathises with the hardship being experienced by so many.  Commercial activity has been at a standstill since March of this year.  Time is of the essence for the TCIG to bring economic activity back to life to ensure the wellbeing and health of the citizens of the TCI who have suffered for far too long.  This continued inaction by the TCIG is so grave that Beaches would be irresponsible if we were to remain silent.”

Chairman Stewart, Magnetic Media is informed, was prepared to reopen Beaches Resort Turks and Caicos with the irregularly low bookings.  The expectation brought hundreds of staffers back to work at the start of the month in preparation for the first guests.  Team members we spoke to were happy, optimistic for the first time in a long time and they were not alone. 

Beaches Resort’s expansiveness brings buoyancy to the entire island of Providenciales and beyond – taxi drivers, retailers, grocers, craft market vendors other hotels, sister islands and the airlines are all happier when Beaches is open.

“As the anchor resort in the TCI, we can assure our incredible and dedicated team members together with the taxi association and the wider community that we remain committed to the Turks and Caicos Islands.  We continue to extend our hand in having this matter resolved fairly.”

Beaches responded to Magnetic Media with the explanation that the company is not trying to bully the government and regrets that it did not keep its promise to open on Wednesday.

Before the Covid-19 Pandemic crashed the travel and tourism industry; tourism was projected to surge beyond the 600,000 long stay visitor mark for Turks and Caicos. Photo by Magnetic Media in February 2020

“Beaches Resorts like so many others, looked forward to re-opening its doors on October 14, 2020. Sadly this did not take place despite every effort, humanly possible by our team to have these long outstanding matters resolved with the TCIG.  Beaches has been extremely clear for nearly 4 years, that it owes no taxes whatsoever. As such, there is no favour or forgiveness being sought from the TCIG.”

Beaches adds, they believe the matter related to the dispute about unpaid or over paid taxes could be resolved in a matter of days. 

Beaches Resort Villages & Spa in Providenciales, Turks and Caicos has given its new reopening date as November 18.

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VisitTCI and Potcake Place Highlight Growing Homeless Dog Crisis  

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Providenciales, Turks and Caicos Islands — The Turks and Caicos Islands could soon be facing a major tourism problem: thousands more stray dogs.

It’s a likely consequence of a Centers for Disease Control and Prevention (CDC) ban on US puppy imports, says Potcake Place K9 Rescue founder and director Jane ParkerRauw in a new video produced by Visit Turks and Caicos Islands.

The collaboration between the country’s leading tourism website and the charity dog rescue—which works to reduce the local population of homeless dogs—sheds light on how the CDC ruling has disrupted the charity’s operations and is contributing to an alarming rise in the country’s homeless dogs.

“It’s going to take years of getting back from [the progress we’ve lost] over the last 14 months,” said Parker-Rauw in an interview with VisitTCI. “I can’t stress how in such a short period of time, this is going to have such an impact on tourism here.”

On Aug. 1, 2024, the CDC’s ban on importing dogs less than six months old into the US took effect. The ban aims to prevent the introduction of DMRVV (dog-maintained rabies virus variant) into the US.

Since then, Potcake Place has been unable to find homes for hundreds of puppies. For the first time in the rescue’s 25-year history, they have had to turn away dogs.

“If we allow stray dogs to overrun the islands, it will inevitably affect the experience of our visitors and the tourism industry as a whole,” says Daniel J. LeVin, executive editor of VisitTCI. “Visit Turks and Caicos Islands works hard to promote the Turks and Caicos as one of the world’s premier travel destinations, and that means supporting efforts that protect the environment, community, and visitor experience.”

Many residents of Providenciales remember a time when wild dogs were shot to keep packs in check, or more recently, the fatal attack of a North Caicos woman in 2012 by feral dogs.

Large stray populations pose health and safety risks, deter tourists, and strain public resources. Many puppies the Potcake Place has had to turn away since the ban began have likely already had puppies themselves, says Parker-Rauw.

The impact of controlling a potentially explosive population of homeless dogs could have serious negative effects on the Turks and Caicos tourism industry, as seen in countries like Turkey.

“Two dogs in six years, if none of their offspring die, will produce 62,000 dogs,” says Parker-Rauw. “This is a major problem.”

The United States accounts for over 80% of visitors to the Turks and Caicos Islands and the vast majority of Potcake Place’s adoptions.

Since the ban came into effect, US adoptions have dropped from roughly 500 per year to just five per month, says Parker-Rauw. Getting older puppies to the US is challenging, as they’re too large for airline cabins and not permitted in the hold of planes traveling between Turks and Caicos and the US.

Potcake Place has been advocating for a revision of the ban to allow puppies from lowrisk rabies or rabies-free countries into the US. Turks and Caicos is a DMRVV-free country, and all puppies adopted through Potcake Place are fully vaccinated before travel.

This collaboration is one of several that Visit Turks and Caicos Islands has spearheaded this year to promote sustainable tourism. Both the video and an expanded article can be found at www.visittci.com/news.

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Turks and Caicos Islands Reaffirms Status as Premier Beach and Romance Destination at World Travel Awards  

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Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (October 6th, 2025) – The Turks and Caicos Islands has once again reaffirmed its status as the Caribbean’s premier beach and romance destination at the annual World Travel Awards.

At the ceremony held in Saint Lucia on October 4th, the destination was named the region’s Leading Beach Destination and Most Romantic Destination. Turks and Caicos has captured the Leading Beach Destination title every year since 2015 and the Most Romantic Destination award for seven consecutive years.

“It is no secret that the Turks and Caicos Islands is home to some of the most beautiful beaches in the Caribbean, and we are honoured that voters continue to recognise this. Our pristine waters and secluded settings also make the destination one of the world’s most romantic getaways, especially for couples seeking luxury and intimacy. On behalf of Experience Turks and Caicos, I extend sincere thanks to the World Travel Awards and to everyone who voted in support of our islands,” said Mr. Paul Pennicook, Interim CEO Consultant, Experience Turks and Caicos.

Experience Turks and Caicos would like to extend congratulations to our hotel partners and stakeholders who also won regional recognition at the World Travel Awards.

Beaches – Caribbean’s Leading All-Inclusive Family Resort 2025

The Palms – Caribbean’s Leading All-Suite Hotel 2025

Ambergris Cay Private Island Resort – Caribbean’s Leading Private Island Resort 2025

InterCaribbean – Caribbean’s Leading Cabin Crew 2025

Turks and Caicos Islands Awards

Windsong Resort – Turks and Caicos Leading Boutique Hotel 2025

The Palms – Turks and Caicos Leading Hotel 2025

Grace Bay Club – Turks and Caicos Leading Luxury Resort 2025

The Shore Club – Turks and Caicos Leading Resort 2025

Four-bedroom Oceanfront Penthouse @Windsong Resort – Turks and Caicos Leading Hotel Suite 2025

Avis – Turks and Caicos Leading Car Rental Company 2025

Caicos Dream Tours – Turks and Caicos Leading Tour Operator 2025

Olympia Destination Management Company – Turks and Caicos Leading Destination Management Company 2025

The Turks and Caicos Islands now has an opportunity to win ultimate recognition in global travel and tourism with three global nominations in the World Travel Awards for the following:

World’s Leading Beach Destination
World’s Leading Island Destination
World’s Most Romantic Destination

The “World’s Leading” categories are the highest in the World Travel Awards programme. Voting runs from October 6th -26th October 2025. Votes can be cast by travel professionals, media and tourism consumers, with the nominee gaining the most votes announced as the 2025 World Travel Awards winner.

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103 Migrants Intercepted by U.S. Coast Guard and TCI Agencies

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Turks and Caicos, September 21, 2025 – On Sunday, September 21st, 2025, the United States Coast Guard Southeast (USCG), working in coordination with the Royal Turks and Caicos Islands Police Force (RT&CIPF) Marine Branch, the TCI Regiment, and the TCI Border Force, intercepted a vessel carrying 103 migrants bound for Providenciales.

The suspicious vessel, first tracked by the USCG, was stopped at sea and later secured by the Sea Guardian vessel, which towed it safely to South Dock Marina. Upon arrival, the migrants were disembarked and handed over to the TCI Border Force for processing.

A breakdown of those on board confirmed:

  • 75 males (including two minors)
  • 28 females (including two minors)

This interception marks the 18th such operation in 2025, bringing the total number of migrants detained this year to 1,510.                                                                                                                                                                                                                      The RT&CIPF thanks the USCG and local agencies for their close cooperation, noting that this successful outcome demonstrates the effectiveness of layered security measures protecting the Turks and Caicos Islands.                                                                                                                                                                                                   The Force reminds the public that illegal migration is dangerous and life-threatening, and violations of the law will not be tolerated.

Anyone with information on illegal migration is urged to contact the nearest police station, call 911, the Serious Crime Unit at 231-1842, or report anonymously through Crime Stoppers at 1-800-8477 or via the P3 app.

Photos Courtesy: Turks and Caicos Islands Border Force

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