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TCI: Caicos Express Airways heightens sanitary measures; flexible ticketing helps travellers

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#Caicos Express Airways Statement (March 18, 2020) –  Caicos Express Airways would like to inform its customers and the travelling public that every measure to ensure air transport with the Turks and Caicos based airline, continues to be a professional, affordable, flexible and safe experience in the wake of the global pandemic, COVID-19.

We are pleased to announced that two of our three destinations continue to report zero cases of the coronavirus, which keeps risks low for travel with Caicos Express Airways.

Caicos Express fleet, File photo

Several important measures have been added to our regular routine of keeping our aircraft spotless and service of a world-class standard.  Caicos Express Airways is currently:

  • Disinfecting each aircraft following every flight, this means the use of recommended disinfectant sprays like Lysol
  • Using disinfectant on all seats, seat belt straps and buckles, window panes, doors, handles and any area within our cabin and at our counters where it is likely hands would have made contact with a surface.
  • Staff has been successfully trained to comply with new requests by Health Departments of the various destinations which are served by Caicos Express Airways.
  • Staff at our ticket counters; at check-in stations; our cargo and baggage handlers; as well as our pilots and flight crew are using requisite hand sanitizers following service of every customer and following each flight.
  • Staff members are advised and have been complying with heightened requirements to remain at home if experiencing flu-like symptoms.

Caicos Express Airways is pleased with the level of precautions being exercised by all destinations we service.  We are thankful for the Health Officials of each country – Turks and Caicos, Haiti and Dominican Republic – where we have observed health protocols to ensure the safety of travelers and flight crews.

Caicos Express ticket counter, Providenciales International Airport, PLS – File photo

Our airline continues to offer customers the most flexibility when it comes to traveling, including:

  • Tickets which are valid for one year from date of purchase
  • No charge on travel changes

Given the crisis people around the world are facing as a result of the outbreak of COVID-19, we understand that travel cancellations are a real possibility and may result in changes to our airline schedule.

You can count on Caicos Express Airways to inform of any and all flight changes, and you are encouraged to follow us on Facebook at Caicos Express Airways; which is updated regularly.

We reiterate the message of Health Officials, which is proven to stop the spread of COVID-19; that is:

  • Vigorous handwashing, at least 20-minutes, with soap and water or
  • Use of hand sanitizer with at least 70% alcohol content
  • Avoid touching your face, surfaces and others
  • Practice social distancing; ie, space of three to three and a half feet between you and another individual
  • If you cough or sneeze; do it in your sleeve or on a tissue which you dispose of immediately and then wash your hands
  • Avoid travelling if experiencing flu-like symptoms

Caicos Express Airways also takes this opportunity to remind the travelling public that ticket payments can and should, at this time, be made online. Our portal has proven safe, reliable and efficient.  Visit www.CaicosExpress.com.

Let us work together to limit the spread of COVID-19.  Stay with Caicos Express Airways for safe travels.

Press Release, March 17, 2020

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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The Turks and Caicos Islands Set Positive Start to 2026 with Increase in January Stayover Arrivals  

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Grace Bay Strip Stone Creek Travels

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (February 25th, 2026) – The Turks and Caicos Islands began 2026 on a positive note, with stayover arrivals in January surpassing the same period in 2025.

Preliminary figures indicate that 56,830 stayover visitors arrived in January 2026, representing a two percent increase year-on-year. The steady growth continues the positive momentum experienced at the close of 2025.

Mr. Paul Pennicook, Interim CEO Consultant, attributed the encouraging performance to new collaboration with tour operator partners as well as increased airlift from key source markets.

“We anticipated a strong January performance following the growth recorded in November and December. The winter season has traditionally been a robust period for the Turks and Caicos Islands, and this year that strength has been further supported by enhanced collaboration with partners and expanded airlift from Canada and the United States We are cautiously optimistic about maintaining this upward trajectory in the weeks and months ahead.

Cruise Sector

In cruise, preliminary figures show 122,935 cruise passenger arrivals in January, reflecting a 15 percent decrease compared to January 2025. The decline is attributed to a reduction in cruise calls during the month. A total of 33 vessels called on Grand Turk in January, seven fewer than during the corresponding period last year.

Marketing Shows

As part of its ongoing efforts to position the Turks and Caicos Islands as a premier luxury destination, Experience Turks and Caicos has been actively participating in the Travel & Adventure Shows across several major cities in the United States.

The destination has already been showcased in Washington, D.C., New York, and Chicago, with Fort Lauderdale and Denver scheduled in the coming weeks.

Public Relations Manager Laura Dowrich represented the Turks and Caicos Islands alongside the destination’s U.S. marketing agency, ABA Global.

Beaches Turks & Caicos – Stone Creek Travels

“One of the most encouraging takeaways from these shows is that the Turks and Caicos Islands is indeed on travellers’ radar. We met many visitors who shared fond memories of their time here, others who already have trips booked and were seeking recommendations on activities and dining, and many more who aspire to visit. It was a pleasure highlighting our multi-island destination and sharing the many experiences that make the Turks and Caicos Islands truly special,” said Ms. Dowrich.

Awards & Recognition

Building on a stellar year of accolades in 2025, the Turks and Caicos Islands has begun 2026 with additional international recognition.

The destination earned a Gold Badge in the U.S. News & World Report rankings, placing #5 in Best Family Vacations in the Caribbean and #5 in Best Beaches in the World. In the USA Today 10Best Readers’ Choice Awards, Grand Turk was ranked #10 among the Best Caribbean Islands to Visit.

About Experience Turks and Caicos

 Middle Caicos Dragon Cay Resort

Experience Turks and Caicos is the official destination marketing and management organisation (DMMO) for the Turks and Caicos Islands. The organisation is committed to positioning the destination as a premier, sustainable luxury tourism hub. By leveraging smart tools, data-driven strategies, and stakeholder collaboration, Experience Turks and Caicos focuses on enhancing the visitor experience and fostering long-term industry success.

About the Turks and Caicos Islands

The Turks and Caicos Islands consist of two island groups in the Lucayan Archipelago—the larger Caicos Islands and the smaller Turks Islands. Home to some of the world’s most pristine beaches, including the award-winning Grace Bay Beach, the destination is renowned for its crystal-clear turquoise waters, luxury accommodations, and rich cultural heritage. Each island and cay offer a unique experience:

  • Providenciales boasts world-class resorts, fine dining, and high-end tourism offerings.
  • Grand Turk serves as the vibrant hub for cruise tourism and historical exploration.
  • The sister islands provide a gateway to nature, adventure, and authentic local culture.

Recognised as the world’s best-kept secret, the Turks and Caicos Islands offer effortless luxury, with seamless connectivity via direct flights from major cities in the United States, Canada, and the United Kingdom.

Photo Captions:

Grand Turk – slow travel with us

North Caicos – Correy Forbes

South Caicos Sail Rock

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DDME Staff Strengthen Disaster Management Capacity Through Professional Development Workshop

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Ms. Yolande Williams, Community Preparedness Officer for South Caicos speaking to Dr. Clerveaux

Providenciales, Turks and Caicos Islands – Wednesday, 25 February 2026: Staff of the Department of Disaster Management and Emergencies (DDME) participated in a one‑day Professional Staff Development Workshop on Thursday, 19th February 2026. The session was facilitated by former DDME Director (2011–2021) and current Permanent Secretary of the Governor’s Office, Dr. Virginia Clerveaux.

The in-house workshop was organised by the DDME Training Unit, to focus on the National Disaster Management Framework, strengthening staff understanding of their roles and responsibilities within disaster management. The session also aimed to enhance the effectiveness of the National Emergency Operations Centre (NEOC) and reinforce inter‑agency coordination.

Drawing on her extensive experience in disaster management in the Turks and Caicos Islands, as well as several deployments to CDEMA member states including Haiti, The Bahamas, and Jamaica, Dr. Clerveaux provided practical insights that reinforced key concepts and clarified operational expectations. Staff members actively participated in discussions and shared recommendations to improve sub‑committee performance and overall departmental efficiency.

To support learning retention, the workshop incorporated pre‑ and post‑assessments, enabling participants to evaluate their understanding and track improvements.

Acting Director of DDME, Mr. Kevaun Lucas stated: “Investing in the continued development of our team is essential to strengthening national resilience. This and future planned workshops will help to reinforce our commitment to building a highly skilled, well‑coordinated workforce capable of leading and supporting disaster management efforts across the Turks and Caicos Islands. I am proud of the team’s engagement and encouraged by the meaningful contributions they made throughout the session.”

This Professional Staff Development Workshop forms part of DDME’s ongoing commitment to enhancing internal capacity, strengthening operational coordination and improving overall departmental synergy as the agency continues to advance national preparedness and response capabilities.

 

Photo Captions:

1st insert:   Ms. Tamara Hylton, Training and Education Manager for DDME
2nd insert: Dr. Virginia Clerveaux with DDME Staff Members
3rd insert: Mr. Kevern De Bellott, Deputy Director for DDME speaking to Dr. Clerveaux

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Multi-Agency Enforcement Action Conducted in Five Cays

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Providenciales, Turks and Caicos Islands, 20 February 2026 — The Informal Settlements Unit (ISU), in collaboration with key government agencies, coordinated a multi-agency enforcement exercise on Thursday, February 5, 2026, at Block and Parcel 60609/33 in the Five Cays area.

The exercise was led by the Crown Land Unit, pursuant to its statutory mandate under the Crown Land Ordinance to prevent squatting and encroachment on Crown land. The ISU coordinated the operation, with support provided by the Planning Department and the Turks and Caicos Islands Border Force, while the Royal Turks and Caicos Islands Police Force ensured security throughout the activity.

The enforcement action followed a series of inspections conducted by the Crown Land Unit throughout Five Cays, which identified several illegally constructed buildings made of concrete and timber on sections of the subject parcel. In keeping with the provisions of the Crown Land Ordinance, occupied structures were served Letters of Illegal Occupation, delivered by hand to occupants and posted on structures where individuals were absent. Incomplete and unoccupied structures were served Notices of Unauthorized Occupation pursuant to section 22 of the Ordinance. A total of ten (10) Letters of Illegal Occupation and three (3) Notices of Unauthorized Occupation were issued during the exercise.

The Informal Settlements Unit reiterates that these coordinated enforcement exercises form part of the Government’s ongoing efforts to uphold the law, protect Crown land, and manage informal settlements in a structured and lawful manner. Members of the public are reminded that unauthorised occupation and development on Crown land is unlawful and subject to enforcement action.

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