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Over 430 Beaches Employees get M3 Sales Training Certification

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Providenciales, TCI, September 9, 2016 – In an ongoing effort to continuously improve sales service standard, Beaches Turks & Caicos Resorts Villages & Spa invited luxury travel sales guru, Geoffrey Fullerton of the Fullerton Management Group to once again host his highly successful M3 Sales & Service Training.

M3 Sales, which stands for Mindset, Mission & Moves of luxury travel professionals is a comprehensive training system designed to have its attendees apply the most successful mindset, mission and moves of highly successful luxury travel professionals including the revenue areas of various resort such as Beaches TCI.

Fullerton, founder and CEO of the Fullerton Management Group, delivered the training to 430 managers and staff at the resort using its Mindset, Mission & Moves approach, a highly interactive mixed media training system designed for luxury travel professionals.

Attendees say the training is life changing, empowering easy to understand and apply. On such successful attendees was Resort shop clerk Monisheka Fobes who attribute her success to Mr. Fullerton’s M3 course, “I work in the Resort Shop at Beaches Turks & Caicos.” She said, “I made a list of things that I wanted to accomplish and out of that list I have accomplished one of my major goals, which was to buy my own house. I have actually lived up to it and I now have my own home. I am very thankful for the M3 Training; it has taught me a lot. Now, I am just going out and pushing through to make a difference in my life.”

The end goal of the M3Sales   training is for attendees to raise revenue and returning guest counts through 7 key objectives. They will become more self-confident, willing to communicate with anyone, anywhere, anytime. This improves their skills to effectively present their products/services, raise their personal level of production and enjoy their work on a more fulfilling level. The end result is increased profits for the organizations that apply the M3 principles.

“I am very impressed with the outstanding attendance, motivation and results when I come to Beaches Turks & Caicos.” Said Fullerton “The professionals who attend are motivated, engaged and very result oriented. From the executives to the heads of departments, the dedication is gratifying.”

When asked Mr. Fullerton what motivation that led you to conduct this training he said the Caribbean region and culture has great potential for development that could have a global impact but was largely underserved with resources underutilized. Fullerton felt his expertise could draw out, nurture and develop the cultural potential of the Caribbean people. This led him to adopt the goals of a) Enhancing the economic standing of those trained by Fullerton Management Group and b) improving the reputation of the Caribbean people, both native and adopted.

The wins and successes are evident with close to 100% of the M3 graduates submitting written success stories based on actual application.” Said Fullerton

According to Beaches Turks & Caicos Managing Director Don Dagenais, “Geoffrey’s program is so well received we’ve suggested that he return in November for his advanced M3 Training System.”

The training is part of Fullerton Management Group’s travels this year through six countries delivering training to 23 other Sandals Beaches resorts and is focused on helping attendees achieve greater success through the improvement of skills, making their work more lucrative and fulfilling.

“M3 has been so wonderful! I used to be really laid back and so quiet you would not even notice I am there. It has helped me to start interacting with Talents and Guests. M3 helped me to persuade guests to book their next vacation for a couple months. Now I am powerful! ” Ally – Food & Beverage.

Fullerton Management Group, founded by Geoffrey Fullerton, a Jamaica native, is a sales, service and leadership training company for luxury resorts and duty-free retail sales organizations. Clients include Sandals Resorts International, Secrets Resorts, The John Bull Group of Companies and other luxury retailers throughout the Caribbean.

 

 

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ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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