PROVIDENCIALES, Turks and Caicos Islands – April 9, 2026 – Turks and Caicos Islands Hospital (TCIH), operated by InterHealth Canada, proudly marks 16 years of service to the people of the Turks and Caicos Islands, celebrating a legacy of delivering safe, high-quality, and evidence-based care since opening its doors 10th April 2010.

Background: Public-Private Partnership Model
Turks and Caicos Islands Hospital is delivered through a public-private partnership (PPP) between the Government of the Turks and Caicos Islands and InterHealth Canada Limited (ICL). In January 2008, InterHealth Canada entered into an agreement with the Government to design, build, finance and operate the country’s acute secondary healthcare facilities. This partnership was established almost two decades ago aimed to modernize healthcare infrastructure, improve access to services and ensure the delivery of high-quality care aligned with international standards.

Under this model, hospital operations are delivered through two specialized entities operating within the InterHealth Canada framework:

A clinical services company, responsible for the delivery of all medical and clinical care
A facilities management company, responsible for infrastructure, maintenance and non-clinical support services

Both entities operate under InterHealth Canada Limited, have distinct management structures and provide services in accordance with the terms outlined in the Project Agreement with the Government.

The hospital services were officially commissioned on April 10, 2010, with:
20 inpatient beds at Cheshire Hall Medical Centre
10 inpatient beds at Cockburn Town Medical Centre

Importantly, both facilities collectively called the Turks & Caicos Islands Hospital (TCIH) were designed with built-in expansion capacity, including “shelled” spaces that can be retrofitted to increase inpatient bed capacity as demand grows. This forward-looking design on the part of the Turks & Caicos Islands Government aimed to support long-term scalability and enables the health system to respond to the evolving needs of the population.

Since its establishment, TCIH has transformed healthcare delivery across the islands through infrastructure development, international partnerships and a steadfast commitment to clinical excellence. The hospital system, comprising facilities in Providenciales and Grand Turk, introduced a new era of accessible, comprehensive care for residents and visitors alike.

A Legacy of Quality and International Recognition
Since its establishment, TCIH has maintained a strong focus on quality improvement and patient safety. Turks and Caicos Islands Hospital continues to distinguish itself as one of the few internationally accredited hospitals systems in the Caribbean, reflecting a sustained commitment to quality, safety and accountability. TCIH has maintained Accreditation Canada International accreditation at the Diamond level since 2012, the highest level achievable under the program, demonstrating consistent compliance with rigorous global standards in patient safety, governance and clinical care. Accreditation Canada’s Qmentum Global program is an internationally recognized framework used in more than 40 countries to drive continuous quality improvement, strengthen safety culture and ensure evidence-based care delivery across health systems. Within the Caribbean, hospitals achieving full international accreditation remain relatively limited, underscoring the significance of TCIH’s achievement.

As a growing centre for education and workforce development, TCIH has played a pivotal role in building local capacity within the healthcare sector. In 2019, the hospital achieved accreditation through the University of the West Indies accreditation body to support physician internship training, marking a major step toward developing a sustainable, homegrown medical workforce.
The hospital has also delivered a robust institutional training program since inception, supporting several health professionals across the Turks and Caicos Islands. Through collaborations with the Ministry of Education, TCIH has hosted one of their largest cohorts of interns and apprentices, while partnerships with the Turks and Caicos Islands Community College have enabled the introduction of the first clinical nursing rotations on-island.

Advancing Evidence-Based Care: Best Practice Spotlight Organization(r)
Turks and Caicos Islands Hospital has further strengthened its commitment to quality care through its designation as a Best Practice Spotlight Organization(r) (BPSO(r)) by the Registered Nurses’ Association of Ontario in 2025. The BPSO(r) programme is an internationally recognized initiative that supports healthcare organizations in implementing and sustaining evidence-based clinical practices. Through this designation, TCIH has demonstrated its ability to integrate best practice guidelines into everyday care, improving outcomes in key areas such as patient safety, person- and family-centred care, falls prevention and pressure injury prevention. For the community, it means greater confidence that care delivered at TCIH is safe, consistent and aligned with internationally recognized standards, ultimately contributing to better patient experiences and improved health outcomes across the Turks and Caicos Islands.

Advancing Surgical Safety: AORN Go Clear(tm) Award
Turks and Caicos Islands Hospital has also demonstrated leadership in surgical safety through its achievement of the AORN Go Clear(tm) Award in 2020, an international recognition granted by the Association of Perioperative Registered Nurses. The Go Clear(tm) Award recognizes healthcare facilities that have successfully implemented a comprehensive surgical smoke evacuation program, ensuring that operating theatres are effectively “smoke-free.” Surgical smoke-produced during procedures using lasers or electrosurgical devices-can contain harmful chemicals, toxic gases, and biological particles that pose risks to both patients and healthcare professionals. By meeting AORN’s stringent criteria, TCIH demonstrated that it has:

Adopted standardized protocols for smoke evacuation in surgical procedures
Equipped operating rooms with appropriate smoke evacuation technology
Trained clinical teams in safe surgical practices
Embedded a culture of safety within perioperative care

At the time of receiving this recognition in 2020, Turks and Caicos Islands Hospital was recognized as the first hospital in the Caribbean to achieve the AORN Go Clear(tm) Award, marking a significant milestone for patient safety and clinical excellence in the region. For patients, this achievement translates into safer surgical environments, reduced exposure to harmful airborne contaminants, and alignment with international best practices in operating room care. For healthcare professionals, it reflects a workplace that prioritizes occupational health and safety, reducing long-term exposure to surgical smoke and supporting a safer, more sustainable clinical environment.

Investing in the Next Generation of Healthcare Professionals
Turks and Caicos Islands Hospital is committed to building a sustainable healthcare workforce by inspiring and developing the next generation of health professionals. Through its READY Programme, TCIH provides high school students across the Turks and Caicos Islands with early exposure to careers in healthcare. The programme introduces students to a wide range of clinical and non-clinical roles, helping them better understand the pathways into the health sector and equipping them with foundational knowledge and career guidance. Complementing this initiative is the hospital’s Clinical Observership Programme, which offers students currently pursuing tertiary education in health sciences the opportunity to spend their summer months immersed in the hospital environment. Participants gain valuable hands-on exposure by shadowing experienced healthcare professionals, while also benefiting from structured mentorship and professional development support. Together, these programmes reflect TCIH’s commitment to nurturing local talent, strengthening workforce capacity and supporting long-term sustainability within the health system-ensuring that future generations are equipped to meet the evolving healthcare needs of the Turks and Caicos Islands.

The hospital has also contributed to workforce development in the Turks and Caicos Islands. Through partnerships with the Ministry of Education National Internship and Apprentice program and the Turks and Caicos Islands Community College. Further strengthening professional development, TCIH has worked closely with the Health Professionals Authority to introduce nurse clinical examinations locally. In collaboration with international partners, including the Hamilton Education Foundation, Massachusetts General Hospital and Harvard Medical School, TCIH has supported the introduction of Advanced Trauma Life Support (ATLS) training within the islands-enhancing emergency care capacity and preparedness.

Building Life-Saving Skills in the Community
Turks and Caicos Islands Hospital has also played a leading role in strengthening emergency response capacity across the islands through education and training. TCIH is recognized as the first fully accredited training centre in the Turks and Caicos Islands under the American Heart Association, delivering a comprehensive suite of internationally recognized resuscitation programmes. Through this initiative, the hospital provides annual training to more than 300 participants, including healthcare professionals, first responders and members of the wider community. These programmes focus on essential life-saving skills such as cardiopulmonary resuscitation (CPR), first aid, and advanced resuscitation techniques. By expanding access to this training, TCIH is helping to build a more resilient community, equipping individuals with the knowledge and confidence to respond effectively in emergencies and improving outcomes in critical situations. This achievement reflects the hospital’s broader commitment not only to delivering high-quality clinical care, but also to empowering the community with the skills needed to save lives.

Rising Utilization Reflects Growing Demand for Hospital Services
TCIH’s milestone comes at a time of rapid national growth, placing increasing demand on healthcare services. According to the Turks and Caicos Islands Statistics Authority, the population has grown significantly-from 18,491 in 2000 to 50,828 in 2024-while total visitor arrivals reached approximately 1.81 million in 2024, driven largely by continued expansion in the tourism sector. This growth trajectory is expected to continue. The Government’s National Tourism Development Strategy projects an increase in registered accommodation rooms to over 6,000 by 2032, reflecting sustained expansion in the hospitality sector and further growth in visitor and migrant workforce numbers. This demand is further intensified by the rising prevalence of chronic non-communicable diseases, which is contributing to greater complexity in care delivery and placing sustained pressure on both critical care services, outpatient visits and overseas referrals. At the same time, the hospital is closely monitoring an increase in trauma-related cases, adding another layer of demand on emergency and acute care services.

Over the past fourteen years, Turks and Caicos Islands Hospital has experienced a significant increase in patient activity, reflecting both national population growth and rising demand for healthcare services. Between February 2012 and February 2026, total patient encounters across the hospital system increased from 5,841 to 9,050, representing a substantial rise in overall service utilization. This growth has been particularly pronounced in outpatient care, where on-island clinic visits more than doubled, increasing from 2,617 to 6,439 encounters over the same period.

At Cheshire Hall Medical Centre, the impact of this demand is most evident in inpatient services. Bed occupancy levels have risen from an already high 85.34% in February 2012 to 115.71% in February 2026, indicating sustained periods where demand has exceeded available bed capacity.

These trends are creating capacity challenges across several key areas:
Inpatient beds – High occupancy driven by medical complexity and longer lengths of stay
Emergency Department – Increased patient volumes, acuity and trauma presentations
Outpatient Clinics – Growing demand for both on-island and visiting specialist services
Laboratory Services – Expanded testing needs to support chronic disease management and acute care
Diagnostic Imaging – Increased reliance on ultrasound, CT, MRI and other imaging to support timely diagnosis and treatment

These trends underscore the critical need for greater investment in expanding services at TCIH to support reliable, high-quality healthcare services to both residents and the millions of visitors who travel to the islands each year and reduce the need the overseas care.

Recognising the Strength of Our People
At the heart of Turks and Caicos Islands Hospital’s success over the past 16 years is the dedication, professionalism and compassion of our naturally excellent team. TCIH recognizes that the strength of its services lies in its people-highly skilled and committed healthcare professionals and support teams who work every day to deliver safe, high-quality care to the community. Across both Cheshire Hall Medical Centre and Cockburn Town Medical Centre, our team continue to demonstrate resilience, teamwork and an unwavering focus on patient-centred care, even as demand for services continues to grow.

The Board of Directors of InterHealth Canada extends its sincere appreciation to all members of the TCIH team for their outstanding contributions over the years.

“We recognize and deeply value the commitment of our facilities management and clinical services team, whose daily efforts make a meaningful difference in the lives of patients and families across the Turks and Caicos Islands. Their dedication, expertise and compassion are the foundation of the hospital’s success. As we celebrate this milestone, we thank them for their continued service and for the vital role they play in supporting the health and wellbeing of the community.”

Dr. Denise Brathwaite-Tennant, CEO, highlighted the importance of forward planning and partnership: “As we celebrate 16 years of service, we are proud of how far we have come in transforming healthcare in the Turks and Caicos Islands. Our achievements reflect the dedication, expertise and compassion of our entire team, who continue to place patients and families at the centre of everything we do. As demand for healthcare continues to grow, driven by population increases, chronic disease and evolving patient needs, we are seeing sustained pressure across all areas of the hospital, including critical care, outpatient services and emergency care. We are also closely monitoring the rise in trauma cases, which further underscores the need for responsive and resilient systems. In collaboration with our partners, we continue to advocate for the additional resources and investments required to meet this rising demand and to ensure we maintain safe, high-quality care for our community. We remain committed to working collaboratively with our key partners the Ministry of Health and the National Health Insurance Board to strengthen capacity, enhance service delivery and plan strategically for the future, ensuring that the health system continues to meet the needs of the Turks and Caicos Islands.

Turks and Caicos Islands – March 23, 2026 – In recognition of Patient Safety Awareness Week, observed March 8–14, 2026, the Turks and Caicos Islands Hospital, operated by InterHealth Canada Ltd., proudly joined healthcare partners worldwide in advancing this year’s theme, “Team Up for Patient Safety.” The 2026 campaign emphasized the critical role of teamwork and reinforced the importance of collaboration among patients, families, care teams, and leadership in creating safer healthcare environments.

While globally observed as a week-long initiative, the Turks and Caicos Islands Hospital extended its activities throughout the entire month of March, underscoring that patient safety requires sustained commitment, continuous learning, and shared accountability.

A Month of Learning, Engagement, and Collaboration

Throughout March, the hospital hosted a series of Continuing Professional Education (CPE) sessions aimed at strengthening competencies and reinforcing a culture of safety across all levels of care. These included:

• Patient Safety – Your Role, empowering individuals to recognize and act on their impact on safety outcomes
• Effective Communication Strategies, focusing on delivering safe care through structured, reliable communication
• TeamSTEPPS – Reinforcement and Expansion, strengthening the use of evidence based teamwork tools to enhance care delivery

Grand Rounds sessions further supported clinical excellence and knowledge translation, featuring:

• Rescue Ready 2025: Translating AHA PALS Updates into Practice
• Colorectal Cancer Screening: A Roadmap for Caribbean Countries
• Beyond the Algorithm: Applying the latest American heart Association BLS & ACLS Guidance in Emergency Practice

To promote engagement and learning in an interactive format, a Patient Safety Trivia Event was also hosted. The event featured five dynamic rounds covering patient safety principles, general knowledge, and a TCI knowledge lightning round, with prizes awarded to the top five participants. In addition, we welcomed Grade 4 students to our Hospital Teddy Bear Clinic, which served as an innovative extension of our patient safety efforts. This initiative allowed children to role-play as caregivers by bringing their teddy bears for “treatment,” helping them understand basic healthcare processes such as first aid, hand hygiene, communication, and safe care practices. By introducing these concepts early, the clinic not only reduces fear associated with healthcare settings but also promotes awareness of patient safety behaviours in a simple, memorable way.

Reaffirming a Shared Commitment

A defining moment of the month was the symbolic passing of the Patient Safety Baton, reinforcing the collective responsibility for safe care:

“Patient safety is not one person’s responsibility. It is a commitment we share across teams, departments, organizations, and nations; and it is upheld in partnership with every patient and family we serve.”

Advancing the 2026 Patient Safety Objectives

Aligned with the global theme, the hospital’s initiatives focused on four strategic priorities:

• Promote Collaboration: Encouraging active participation from all members of the care team, including patients and families
• Enhance Communication: Strengthening open dialogue to improve understanding of care plans and safety protocols
• Recognize Achievements: Celebrating progress while identifying opportunities for continuous improvement
• Engage Communities: Inspiring broader discussions on patient safety, equity, and quality in healthcare delivery

Acknowledgements

The Board of Directors and Executive Leadership of the Turks and Caicos Islands Hospital extend sincere appreciation to all who participated in the month’s activities and contributed to the success and sustainability of this important initiative.

Special thanks are extended to our dedicated healthcare teams for their unwavering commitment to delivering safe, high-quality care; our video and production team for effectively amplifying key messages; our valued healthcare partners for their collaboration and support; and the leadership of the Turks and Caicos Islands, including Her Excellency the Governor, Dileeni Daniel-Selvaratnam, the Honourable Premier, Charles Washington Misick and the Honourable Minister of Health, Kyle Knowles for their continued guidance and commitment to advancing patient safety nationally.

Building a Culture That Lasts

“Patient safety is not a solo effort, it is a collective commitment that defines the integrity of our healthcare system,” said Isha Honoré, Quality, Risk, Patient Safety and Management Lead at the Turks and Caicos Islands Hospital. “Our responsibility is to design and sustain environments where teams are supported, patients are heard, and risks are proactively managed. Through sustained engagement beyond this month, we are advancing a culture of high reliability, where safety is consistently delivered, measured, and continuously improved.”

Dr. Denise Braithwaite-Tennant, Chief Executive Officer of the Turks and Caicos Islands Hospital, reaffirmed the organization’s commitment, noting that patient safety remains central to the hospital’s mission and strategic direction. “Patient safety is at the heart of everything we do. This year’s theme, ‘Team Up for Patient Safety,’ reinforces a simple but powerful truth, safe care is achieved when we work together. At the Turks and Caicos Islands Hospital, we are committed to fostering a culture where collaboration, communication, and accountability guide every interaction. I am proud of our teams for their dedication throughout this month and beyond, as we continue to strengthen systems, empower our staff and patients, and deliver care that is consistently safe, reliable, and of high quality.”

The Turks and Caicos Islands Hospital remains dedicated to fostering a culture where safety is prioritized, communication is strengthened, and every voice, staff, patient, and family, is valued.

Healthcare professionals, community partners, patients, and families are encouraged to continue supporting patient safety by speaking up, staying informed, and working collaboratively to improve care outcomes.

Turks and Caicos, March 23, 2026 – The Turks and Caicos Islands Medical Association (TCIMA) held its 2026 General Meeting and Elections on Saturday March 21^st 2026 at the Hamilton Education Foundation Conference Center in Grace Bay, Providenciales.

Outgoing Acting President Dr. Jameiko Harvey, welcomed physician and dental attendees present both in person and virtually from across the Turks and Caicos Islands to the gathering.  Following introductions of the outgoing executives: Dr. Dawn Perry-Ewing(Secretary), Dr. Marcella Malcolm (Treasurer), Dr. Denise Braithwaite Tennant (Public Relations and Training Officer); Dr. Darren Hall (Immediate Past President) was invited to address the gathering and spoke of the significant role the organization played in the development of healthcare in the Turks and Caicos Islands over the years.  In his delivery, Dr. Hall recognized the contributions of Dr. Ken Peterson, TCIMA’s first President and founding member, who held the office for several years.  Hon. Dr. Rufus Ewing, also a founding member of the Association, addressed the group, sharing the history of the organization and issued the charge for members to actively participate in the organization to the betterment, not only of its membership, but also to the greater good of the community.

The Turks And Caicos Islands Medical Association (TCIMA), is registered as a Non-Profit Organization company under the Turks and Caicos Islands Companies Ordinance with membership consisting of Physicians and Dentists permanently resident and registered in the Turks and Caicos Islands. Included amongst the objects of the Association are:

• The promotion of the health sciences and the better health of individuals and the communities in which they live.
• The promotion of the interests of the medical profession and especially to secure the conditions which will make it possible for them to render to their society the best professional services possible.
• To obtain for the medical profession the opportunity to participate actively at all levels in the formulation of national medical health policies in The Turks and Caicos Islands.

Following the election, the members of the Association welcomed the new executive team consisting of: Dr. Francois Bourne as President, Dr. Susan Delpeche as Vice President, Dr. Dawn Perry-Ewing as Secretary, Dr. Marcela Malcolm as Treasurer, Dr. Karlansia Mills as Public Relations Officer and Dr. Joanna Bowden as Education Officer, who will serve in these positions for a period of two years.

Incoming President Dr. Francois Bourne addressed the gathering outlining plans to engage with the membership across all islands, establish transparent processes and urged members to build an organization that they are proud of and that represents them.  Medical practitioners ordinarily resident in The Turks and Caicos Islands and registered and licensed under the Turks and Caicos Islands Health Professions Ordinance 2016 are eligible to become a Member of the Association.  Applications are accepted via the Association’s website – https://www.tcimedicalassociation.org/membership