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Shaping the Future of Social Service delivery within the Turks and Caicos Islands: Town Hall Meetings to discuss the Split of Social Development and Welfare

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Providenciales, Turks and Caicos Islands 10 July 2025 – The former Department of Social Development and Welfare (DSDW) within the Ministry of Home Affairs, Religious Affairs and Transportation, is inviting all residents within the Turks and Caicos Islands to a series of island-wide town hall meetings to discuss the restructuring of the Department of Social Development and Welfare which has now split into two different departments: Family and Children Services and Community Support and Engagement.                                                                                                                                                                                                                                                                                 The town hall meetings will discuss the split of the DSDW into two specialized departments:

  • The Department of Family and Children Services, focusing on family support, child protection, youth development, juvenile justice and clinical social work support.
  • The Department of Community Support and Engagement, focusing on poverty reduction, adult protective services, elderly support services, social inclusion, and community development initiatives.

“It is essential for the public to attend these town hall meetings to fully understand the division of the department and the purpose and impact of our programmes,” says Ashley Adams, director of the former Department of Social Development and Welfare. “This transition represents a major step forward in tailoring services to meet the specific needs of families, children, and vulnerable adults. Your participation and feedback is invaluable in shaping the work that we do and ensuring our policies reflect the priorities and realities of our communities.”

The town hall meetings will provide an opportunity for all residents to:

  • Learn about the changes and how these changes will enhance social service delivery across the islands.
  • Gain understanding of the services and programs under each new department.
  • Share your ideas and expectations to help shape the future of social services in the TCI.
  • Ask questions and receive clarity directly from executive members of the departments and the technical teams.

Schedule of Town Hall Meetings

Island Date Time Venue
South Caicos Thursday, July 10, 2025 6:00 PM South Caicos Community Centre
Middle Caicos Monday, July 14, 2025 6:00 PM Conch Bar Community Centre
North Caicos Tuesday, July 15, 2025 6:00 PM Kew Community Centre
Salt Cay Thursday, July 17, 2025 11:00 AM Salt Shed
Grand Turk Thursday, July 17, 2025 6:00 PM H.J. Robinson Auditorium
Providenciales Mon-Thurs, July 28-31, 2025 6:00 PM Various Locations by Community-TBA

Hon. Shaun Malcolm, Minister of Home Affairs, Religious Affairs and Transportation, also urges the public to attend the town hall meetings. He stated, “This is more than a change in structure, it’s a chance to strengthen how we care for our people. Your voices are vital to ensure that we build systems that are responsive to the needs of our communities. Therefore, we encourage all residents to mark their calendars and join us to learn more about the purpose of our division, what this means for our programmes and services, ask questions, and share your thoughts on how we can work together to build a stronger nation.”

For more information about the Department of Family and Children Services and the Department of Community Support and Engagement, please visit our website: www.gov.tc/dsd or contact us at the below numbers:

 

Providenciales: 1-649-338-4008

Grand Turk: 1-649-338-2684

North & Middle Caicos: 1-649-338-6411/12

South Caicos: 1-649-338-6321

To report a safeguarding matter or complaint to this department, kindly see contact information:

MASH: 1-649-338-4013

mash@gov.tc

reportabusetci@gov.tc

Follow us on Instagram: @socialdevelopment.welfare

Facebook: @department of social development, tci

Health

Grand Turk Residents Fear Norovirus-Linked Cruise as Health Ministry Approves Docking

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Turks and Caicos, May 22, 2026 – Residents in Grand Turk raised concerns last week after a cruise ship previously linked to a major norovirus outbreak was cleared to dock in the Turks and Caicos Islands days after passengers were reportedly denied disembarkation in The Bahamas over health fears.

According to the US Centers for Disease Control and Prevention, the outbreak sickened 115 people — including 102 passengers and 13 crew members — during a voyage which ran from April 28 to May 11. The illnesses involved symptoms commonly associated with norovirus, including vomiting and diarrhea.

The outbreak became public on May 7 and quickly triggered concern across the region.

Authorities in Nassau reportedly refused to allow passengers off the vessel because of public health concerns connected to the outbreak.

That decision later fueled anxiety among some Turks and Caicos residents when the ship proceeded to Grand Turk on May 15.

Residents’ concerns were not without cause.

Norovirus is a highly contagious viral illness often associated with cruise ships, hotels, schools and other environments where large groups of people share close quarters. The virus primarily causes sudden vomiting, diarrhea, stomach cramps and nausea, and spreads rapidly through contaminated food, water, surfaces and person-to-person contact.

According to the US Centers for Disease Control and Prevention, most healthy people recover within one to three days, but norovirus can become serious — and occasionally fatal — for elderly individuals, young children and people with weakened immune systems because of severe dehydration. While the overall fatality rate is considered very low, the CDC estimates norovirus contributes to hundreds of deaths annually in the United States, mainly among vulnerable populations.

The Turks and Caicos Ministry of Health and Human Services had said in a press statement on May 15, it believed the risks had been effectively neutralized before the vessel arrived in Grand Turk.

In a statement issued Thursday, the Ministry said the ship had already returned to Florida, where passengers disembarked and “comprehensive sanitization and deep-cleaning procedures were completed” before operations resumed.

The Ministry also stressed that its Public Health Team maintained “close and continuous communication” with the ship’s medical personnel, Carnival Cruise Line officials and stakeholders at the Grand Turk Cruise Centre before approving the docking.

Routine inspections and standard port health procedures were also carried out, according to officials.

The Ministry further reassured the public that there were “currently no public health concerns” associated with the vessel’s arrival.

Still, the situation once again highlighted the delicate balancing act Caribbean nations face between protecting public health and sustaining tourism economies heavily dependent on cruise arrivals.

Officials are now encouraging vendors, taxi operators, tour companies and businesses to continue practicing strong sanitation and hygiene measures as an added precaution.

Residents were also reminded that frequent handwashing remains one of the most effective ways to prevent the spread of norovirus and other infectious illnesses.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Education

TCFFA and TCICC sign historic MOU to launch Turks and Caicos’ first Sustainable Fly Fishing curriculum

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Twenty+ Turks Islanders will become the country’s first endorsed and regionally-recognised flats-fishing guides and Train-The-Trainers under the new partnership — part of a programme designed to secure a local stake in the Caribbean’s multi-million-dollar sport-fishing economy.

 

PROVIDENCIALES — Twenty+ young Turks Islanders are about to become the country’s first nationally-certified flats-fishing guides and instructors. Their training — and the industry it anchors — began this week with the signing of a landmark partnership agreement.

On Wednesday, the Turks and Caicos Fly Fishing Association (TCFFA) and the Turks and Caicos Islands Community College (TCICC) signed a Memorandum of Understanding to deliver the country’s first endorsed and regionally-recognised Sustainable Fly Fishing curriculum. The programme is funded by the UK Government through the Darwin Plus Local initiative, delivered through TCICC’s Technical and Vocational Education and Training (TVET) Blue Economy programme, and built on a proven Bahamian model developed with the Bahamas Fly Fishing Industry Association.

The first cohort will certify Twenty+ Turks Islanders as Flats-Fishing Guides and Train-The-Trainers — drawn from Providenciales, North Caicos, South Caicos, Middle Caicos and Grand Turk, and supported by Invest Turks and Caicos Islands through its MSME Programme’s Technical Assistance.

The stakes are not theoretical. Next door in the Bahamas, recreational fisheries contribute over US $500 million annually to the national economy and employ more than 18,000 Bahamians (FAO, 2016). The flats fishing sector alone generates approximately US $169 million a year, supported by more than 250 certified guides and the equivalent of 7,800 full-time jobs across lodging, meals, transport and retail (Fedler, 2019, Bonefish & Tarpon Trust). Guided anglers spend roughly three times more per trip than other visitors, and more than 90 percent say they would not travel to the destination if the fishery were unavailable.

Turks and Caicos has the same flats, the same bonefish, and one small but meaningful edge of its own: waters that run a touch warmer through the winter months, when cold fronts can slow fishing elsewhere in the Caribbean. With this MOU in place, the country now has the institutional foundation to match.

For TCFFA, the programme is more than a training initiative. It is a monumental milestone in building livelihoods around nature and nature-guiding — an approach the Association considers the way forward for Turks and Caicos tourism. It is a direct expression of the country’s own national promise: Beautiful by Nature.

“This MOU is more than a document. It is the foundation of a national industry. For the first time, Turks Islander fly fishing guides have an endorsed and regionally-recognised, locally-delivered pathway into a profession that has long been built on their knowledge but not always on their terms. We are building an industry where the value of our flats stays with our people.”

— Levardo Talbot, President, Turks and Caicos Fly Fishing Association

The programme has been formally endorsed by senior education, tourism and government leaders, who underscore its national significance:

“This partnership represents the future of education in action. At TCICC, we are intentional about designing programmes that are not only academically sound but also economically relevant and globally competitive. Through this Sustainable Fly Fishing curriculum, we are transforming indigenous knowledge into a structured, internationally recognised profession. This is how we build capacity, create opportunity, and ensure that Turks and Caicos Islanders are not just participants in our tourism economy, but leaders within it.”

— Dr. Candice Williams, President & CEO, Turks and Caicos Islands Community College

“This initiative exemplifies the kind of forward-thinking, industry-aligned education that we are committed to advancing across the Turks and Caicos Islands. It reflects our national priority to equip our people with skills that are both relevant and transformative. By embedding certification, sustainability, and entrepreneurship into this programme, we are empowering our young people to access new pathways for meaningful employment and to contribute to sectors that are critical to our economic future. This is education with purpose, and education that delivers impact.”

— Hon. Rachel Taylor, Minister of Education

“This partnership signals a defining moment in the evolution of our tourism product. Sustainable fly fishing represents a high-value, low-impact niche that aligns seamlessly with the Turks and Caicos Islands brand and our broader vision for sustainable tourism development.

By investing in the certification and development of local guides, we are not only strengthening the authenticity of our tourism offering, but also creating a new entrepreneurial pathway for Turks and Caicos Islanders within the blue economy. This initiative ensures that more of the economic benefits generated from this growing global market are retained within our communities while empowering Islanders to build businesses around their knowledge, skills, and natural environment.

At the same time, this partnership positions the Turks and Caicos Islands to compete in a lucrative international niche while safeguarding the very natural assets that make our destination unique.”

— Hon. Zhavargo Jolly, Minister of Tourism, Environment, Fisheries and Marine Affairs

ENDORSEMENTS AND SUPPORTERS

Government of the Turks and Caicos Islands. The Hon. Rachel Taylor, Minister of Education; The Hon. Zhavargo Jolly, Minister of Tourism, Environment, Fisheries and Marine Affairs; the Department of Tourism Regulations; the Department of Fisheries and Marine Resources Management; the Department of Environment and Coastal Resources; and the Department of Maritime and Shipping.

National industry and investment partners. Turks and Caicos Islands Community College (TCICC/TVET); Invest Turks and Caicos Islands; Experience Turks and Caicos; and the Bahamas Fly Fishing Industry Association.

National and international conservation partners. The Bahamas Fly Fishing Association, The Turks and Caicos National Trust; the Turks and Caicos Reef Fund; the Environmental Defense Fund; the Marine Conservation Society; the Royal Society for the Protection of Birds; and BirdsCaribbean.

PHOTO CAPTIONS:

HEADER – Members of the Turks and Caicos Fly Fishing Association Ltd. (TCFFA) following the official Memorandum of Understanding signing ceremony with the Turks and Caicos Islands Community College (TCICC).

INSERT – Dr. Candice Williams, President and CEO of TCICC, and Mr. Lavardo Talbot, President of TCFFA, during the official signing of the Memorandum of Understanding between the two organisations.

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News

Holness Hails Jamaican Police Impact in TCI

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Turks and Caicos, May 19, 2026 – Jamaica’s Prime Minister Dr. the Most Honourable Andrew Holness used his weekend visit to Turks and Caicos to spotlight a security partnership now being credited with helping to drive down murders and major crime across the islands.

Holness was in Providenciales for the official opening celebrations of Sandals Resorts International’s US$150 million Treasure Beach Village at Beaches Turks and Caicos, where he joined regional dignitaries, including Her Excellency the Governor Dileeni Daniel-Selvaratnam and Premier Hon. Charles Washington Misick.

But beyond the tourism headlines, Holness also met with the Jamaica Constabulary Force contingent currently deployed in the Turks and Caicos Islands.

“I am in Turks and Caicos Islands, where I am meeting with a contingent from the Jamaica Constabulary Force,” Holness posted. “These officers have been instrumental in helping to reduce crime here in the islands.”

The Jamaican Prime Minister said the officers’ work reflected the strength of their training and added that the TCI Government was pleased with their service under Commissioner Fitz Bailey.

The deployment began formally on May 20, 2025, when the Royal Turks and Caicos Islands Police Force welcomed 30 JCF officers, who took oaths of office during a swearing-in ceremony. Police said at the time the deployment was part of a strategic move to strengthen operational and tactical capacity.

Current reporting from The Gleaner describes the Jamaican team as a 28-member contingent now stationed in TCI. Premier Misick told the newspaper the officers have had a “tremendous and positive” impact. He said murders fell from 47 in 2024 to 27 in 2025, with no murders recorded from September to mid-May, while major crimes declined by roughly 50 to 60 percent.

Local media in the Turks and Caicos Islands have reported similar historical context, listing TCI murders at 48 in 2024 and 27 in 2025, after years of fluctuating but worsening violent crime.

Governor Daniel-Selvaratnam described the partnership as one that is “building capability, delivering tangible results and helping to keep our communities safe.” Her office said Holness, the Governor and Premier Misick met the Jamaican tactical officers to thank them for their service and discuss transnational threats, social drivers of crime and sustainable growth.

The partnership has also expanded into training. In March, officers from the JCF, RTCIPF and TCI Regiment completed joint Level Two tactical training in Jamaica, with 31 law enforcement officers participating, including 20 from TCI and 11 from Jamaica.

Holness praised the officers as ambassadors for Jamaica, saying their work showed the JCF’s ability to operate regionally and internationally.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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