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Shaping the Future of Social Service delivery within the Turks and Caicos Islands: Town Hall Meetings to discuss the Split of Social Development and Welfare

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Providenciales, Turks and Caicos Islands 10 July 2025 – The former Department of Social Development and Welfare (DSDW) within the Ministry of Home Affairs, Religious Affairs and Transportation, is inviting all residents within the Turks and Caicos Islands to a series of island-wide town hall meetings to discuss the restructuring of the Department of Social Development and Welfare which has now split into two different departments: Family and Children Services and Community Support and Engagement.                                                                                                                                                                                                                                                                                 The town hall meetings will discuss the split of the DSDW into two specialized departments:

  • The Department of Family and Children Services, focusing on family support, child protection, youth development, juvenile justice and clinical social work support.
  • The Department of Community Support and Engagement, focusing on poverty reduction, adult protective services, elderly support services, social inclusion, and community development initiatives.

“It is essential for the public to attend these town hall meetings to fully understand the division of the department and the purpose and impact of our programmes,” says Ashley Adams, director of the former Department of Social Development and Welfare. “This transition represents a major step forward in tailoring services to meet the specific needs of families, children, and vulnerable adults. Your participation and feedback is invaluable in shaping the work that we do and ensuring our policies reflect the priorities and realities of our communities.”

The town hall meetings will provide an opportunity for all residents to:

  • Learn about the changes and how these changes will enhance social service delivery across the islands.
  • Gain understanding of the services and programs under each new department.
  • Share your ideas and expectations to help shape the future of social services in the TCI.
  • Ask questions and receive clarity directly from executive members of the departments and the technical teams.

Schedule of Town Hall Meetings

Island Date Time Venue
South Caicos Thursday, July 10, 2025 6:00 PM South Caicos Community Centre
Middle Caicos Monday, July 14, 2025 6:00 PM Conch Bar Community Centre
North Caicos Tuesday, July 15, 2025 6:00 PM Kew Community Centre
Salt Cay Thursday, July 17, 2025 11:00 AM Salt Shed
Grand Turk Thursday, July 17, 2025 6:00 PM H.J. Robinson Auditorium
Providenciales Mon-Thurs, July 28-31, 2025 6:00 PM Various Locations by Community-TBA

Hon. Shaun Malcolm, Minister of Home Affairs, Religious Affairs and Transportation, also urges the public to attend the town hall meetings. He stated, “This is more than a change in structure, it’s a chance to strengthen how we care for our people. Your voices are vital to ensure that we build systems that are responsive to the needs of our communities. Therefore, we encourage all residents to mark their calendars and join us to learn more about the purpose of our division, what this means for our programmes and services, ask questions, and share your thoughts on how we can work together to build a stronger nation.”

For more information about the Department of Family and Children Services and the Department of Community Support and Engagement, please visit our website: www.gov.tc/dsd or contact us at the below numbers:

 

Providenciales: 1-649-338-4008

Grand Turk: 1-649-338-2684

North & Middle Caicos: 1-649-338-6411/12

South Caicos: 1-649-338-6321

To report a safeguarding matter or complaint to this department, kindly see contact information:

MASH: 1-649-338-4013

mash@gov.tc

reportabusetci@gov.tc

Follow us on Instagram: @socialdevelopment.welfare

Facebook: @department of social development, tci

News

ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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News

Cabinet Decides to Slow Down Commercial Crown Land Grants

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PROVIDENCIALES — New commercial Crown Land applications are facing a six-month pause as the Turks and Caicos Islands Government takes inventory of its holdings.

During Cabinet meetings held July 15 and 16, an immediate six-month moratorium was approved on the acceptance, processing and approval of new applications for commercial Crown Land grants, leases and allocations.

The pause will remain in place pending completion of the Crown Land Inventory Review. Cabinet’s summary did not state what prompted the review or indicate whether availability of commercial Crown Land is a concern.

The two-day meeting also advanced major consumer legislation. Cabinet approved the National Fair Competition Policy 2026 and drafting instructions for a Fair Competition Ordinance, moving TCI toward stronger consumer protection and fair competition rules.

In Grand Turk, Cabinet approved rezoning land in the North West Suburbs from low-density to medium-density residential use to facilitate a new apartment development.

Cabinet also advanced fisheries reforms, water legislation allowing private and public-private investment, minerals legislation and appointments across tourism, health and finance.

Progress toward establishing a TCI Credit Union was also noted.

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News

Developments Outside Providenciales Get Cabinet Attention

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PROVIDENCIALES — Major development projects outside Providenciales received Cabinet attention on July 8, with Government approving agreements connected to the redevelopment of Dellis Cay and a resort development in North Caicos.

Cabinet approved a Development Agreement between the Turks and Caicos Islands Government, Desarrollos Hotelco DC Ltd. and Desarrollos Hotelco Astoria Ltd. for the redevelopment of Dellis Cay.

The long-discussed private island development sits between Providenciales and North Caicos and its return to Cabinet signals another step toward redevelopment.

Cabinet also approved amendments to an agreement involving SPR LND Ltd. (Royal Reef) and TCIG Development Agreement for a resort/hotel development in North Caicos.

Other decisions included approval of the First Supplementary Appropriation Bill 2026 for onward transmission and the appointment of Cindy Ewing as Chair of the Invest TCI Board, effective August 1 for three years.

Cabinet also noted consultation outcomes concerning changes to business licensing, approved professional membership expenses for qualifying Telecommunications Commission staff and approved advice relating to the Interim Clinical and Estates Services PPP.

The July 8 meeting was chaired by Acting Governor Anya Williams.

 

Photo Credit: Royal Reef (Keith)

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