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Revolutionizing Social Work Practice in the Turks and Caicos Islands

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FROM THE DEPARTMENT OF FAMILY AND CHILDREN SERVICES

 

Providenciales, Turks and Caicos Islands 18 June 2025 – Social Workers from the Department of Family and Children Services (DFCS), formerly the Department of Social Development and Welfare, Attend the British Association of Social Workers (BASW) Conference and Gain Valuable Work Exposure at Surrey County Council, United Kingdom.

A dedicated group of social workers, along with the Deputy Director from the Department of Family and Children Services (DFCS), recently attended the prestigious British Association of Social Workers (BASW) Conference 2025 under the theme “Shaping Our Future: Promoting Innovation, Inclusion and the Social Worker’s Voice for Change”, held in Manchester, United Kingdom. The event provided an invaluable platform for social workers to engage with experts, discuss key challenges, and explore innovative solutions in the field of family and child welfare. A highlight of the visit included a special engagement with Janet Darby, the United Kingdom’s Minister for Children, Families and Wellbeing.

The conference, known for its focus on advancing social work practice and policy globally, allowed DFCS staff to collaborate with colleagues from across the UK, exchange best practices, and gain insight into emerging trends in social work—especially in child protection and family support. The team attended a variety of sessions covering topics such as the role of social workers in disaster response, working with unaccompanied asylum seekers and making age assessment decisions, the use of artificial intelligence in social work, and community-oriented practices.

In addition to attending the conference, the team had the valuable opportunity to gain work exposure at the Safeguarding and Family Resilience Unit within Surrey County Council. This hands-on experience enabled DFCS social workers to observe and learn from Surrey’s best practices in safeguarding children and supporting families in crisis. The exposure focused on key areas including child exploitation (contextual safeguarding), foster care, family safeguarding conferencing, youth justice assessments, and the use of safeguarding assessment toolkits.

Surrey County Council’s social work teams provided a dynamic environment for the DFCS team to deepen their understanding of complex case management, inter-agency collaboration, and early help intervention strategies for families.

“We are thrilled to be a part of these significant opportunities,” said Aprit Thomas, Deputy Director of the Department of Family and Children Services. “Attending the BASW Conference and working alongside the talented professionals at Surrey County Council has been a crucial step in our ongoing effort to enhance the quality of care and services we provide to children and families in our community. We are committed to applying the knowledge and strategies we have gained to create a positive, lasting impact in the lives of those we serve.”

The Hon, Shaun D. Malcolm, Minister responsible for DFCS stated, “The significance of DFCS’s participation in the BASW Conference and the Surrey County Council exposure visit cannot be overstated. As the Turks and Caicos Islands begins to revolutionize social work practice—dedicating a deeper and more concentrated workforce to address the increasingly complex social challenges among families and children—social workers must be equipped with modern, research-informed approaches and tools to effectively respond. Exposure to international standards, emerging technologies, and evidence-based practices is vital to strengthening the professional capacity and ethical resilience of our local workforce. Attending these events directly supports the professionalization and modernization of social work in the Turks and Caicos Islands, helping to align our territory’s services with global best practices while tailoring them to the unique cultural and community contexts of the Islands.”

The Department of Family and Children Services is dedicated to continuous professional development and ensuring that its social workers have access to the latest research, resources, and training. This collaboration with Surrey County Council will continue to strengthen DFCS’s ability to provide expert support to families and better equip social workers to navigate the complexities of their roles in child protection. The Department remains committed to supporting and protecting vulnerable families and children, while working collaboratively with a variety of local organizations, community groups, and agencies to provide comprehensive services and ensure the safety and well-being of children in our community. This exposure marks only the beginning of efforts to bring the Turks and Caicos Islands in alignment with global social work standards.

For more information and to follow our transition from the Department of Social Development and Welfare to the Department of Family and Children Services, please visit our website: www.gov.tc/dsd or email us at infodsd@gov.tc.

 

Contact Numbers:
Providenciales: 1-649-338-4008
Grand Turk: 1-649-338-2684
North & Middle Caicos: 1-649-338-6411/12
South Caicos: 1-649-338-6321

 To report a safeguarding matter or concern to this department, kindly contact:
MASH: 1-649-338-4013
Email: mash@gov.tc | reportabusetci@gov.tc

 Follow us:
Instagram: @socialdevelopment.welfare
Facebook: @department of social development, TCI

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Beaches Turks & Caicos resort hosts high school tourism clubs from Providenciales and North Caicos  

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Clement Howell High School students and teachers being welcome by the General Manager at Beaches Turks and Caicos resort, Deryk Meany as they prepare to learn more about the daily operations of the resort and the team

PROVIDENCIALES, Turks & Caicos Islands: Beaches Turks and Caicos Resort recently welcomed students from Clement Howell High School in Providenciales and Raymond Gardiner High School in North Caicos for an immersive educational tour designed to expose young learners to the dynamic world of hospitality and tourism.

The visit formed part of the resort’s ongoing commitment to youth development and community engagement, providing students with insight into the operations of the Caribbean’s leading hospitality brand. During the tour, students were introduced to various departments across the resort, gaining a deeper understanding of the wide range of career opportunities available within the industry.

General Manager Deryk Meany addressed the visiting students, encouraging them to think creatively about their future career paths and to remain open to exploring non-traditional roles within the hospitality sector.

“The hospitality industry is constantly evolving, and there is space for innovation, creativity and leadership at every level,” Meany shared. “At Beaches Turks and Caicos, we are proud to provide opportunities for young people to jumpstart their careers, while also developing the skills needed to grow into future leaders.”

The local youth engaged with team members across multiple disciplines, including guest services, food and beverage, entertainment and operations.

Kawanza Morley, Tourism Club leader at Raymond Gardiner High School, expressed appreciation for the experience, noting its value in reinforcing students’ academic learning.

“This visit allowed our students to see firsthand how what they learn in the classroom translates into the operation,” Morley said. “We are grateful to Beaches Turks and Caicos for their hospitality and for creating such a meaningful and engaging experience.”

Educators accompanying the students also highlighted the importance of continued collaboration between schools and industry leaders. Raphael Delpeche of Clement Howell High School commended the resort for its ongoing support of youth development initiatives.

“We are very pleased with the level of exposure our students received,” Delpeche stated. “This relationship continues to create valuable opportunities for our students to better understand the industry and envision their future within it.”

For many students, the tour provided inspiration and a renewed sense of possibility. Tamani Gardiner, a fourth form student from Raymond Gardiner High School, remarked on the professionalism and efficiency observed throughout the resort. “I was really impressed by how smoothly everything operates,” Gardiner said. “The level of professionalism from the staff shows what it takes to succeed in this industry.”

Similarly, Clement Howell High School student Tanika Lightbourne shared her enthusiasm for continued involvement with the resort through its internship programme.

“I’m looking forward to returning to Beaches Turks and Caicos for another year of internship,” Lightbourne said. “This experience has helped me grow and I’m excited to keep learning and developing as a young professional.”

Through initiatives like these, the resort continues to play a vital role in empowering youth across the Turks and Caicos Islands and preparing them for meaningful careers in one of the country’s most important industries.

 

Photo Caption (insert): Students from the Raymond Gardiner High School pause to capture a photo moment at the Treasure Beach Village overlooking the infinity pool during their recent resort tour and educational experience

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Caribbean News

Sandals® and Beaches® Resorts Launch Rebranded Loyalty Program, ‘Island Insiders Club’

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~All-inclusive resort company elevates rewards program, offering expanded benefits and member-only events & experiences, rooted in the spirit of the islands~

MONTEGO BAY, JAMAICA, July 2, 2026 Sandals and Beaches Resorts unveiled today the introduction of its new Island Insiders Club, the next chapter of its refreshed loyalty program. Replacing the long-running Sandals Select Rewards program (established in 2008), the new program is designed to elevate the guest experience with a more immersive approach to awards and recognition. Effective July 1, 2026, the transition will preserve members’ current status and existing benefits, while expanding access to enhanced rewards, exclusive events and enriched experiences that bring members closer to the Caribbean.

“We are expanding how loyalty shows up across every stay to encapsulate what our loyal members already are — an inside part of the Sandals and Beaches family,” stated # SVP of Loyalty at Unique Vacations, Inc., worldwide representative of Sandals and Beaches Resorts. “We developed this program side-by-side with the guests who know the resorts, the islands, and the people best, drawing on extensive focus groups, surveys, and direct feedback. The result is a loyalty experience that goes far beyond points, and is felt in every welcome home.”

Guests can enroll in Island Insiders Club before their very first visit, and begin earning status after their first stay. The program features seven levels of loyalty, the highest being Ambassador, followed by Pearl, Diamond, Emerald, Sapphire, Coral and Shell (which replaces the former Select tier).

More Access. More Recognition. More Caribbean.

Sandals Select Rewards members will roll over to the Island Insiders Club on July 1, 2026, maintaining their status and benefits with no reset.

Island Insiders Club highlights include:

  • Choice of Insider Reward: A flexible credit that lets Insiders choose the experiences that best match their vacation style, from relaxing at the Red Lane Spa to embarking on an adventure with Island Routes.
  • The Insiders Shop: A private online merchandise store featuring premium collections and limited-edition drops, including handcrafted artisanal pieces, available exclusively for Island Insiders.
  • Room Upgrade Hotline: Now available exclusively for members, Insiders can request a room upgrade 30 days prior to travel and receive up to 50% off their upgrade when they call a dedicated number.
  • Dedicated VIP Concierge Line: A one-stop, full-service customer care team supporting Diamond, Pearl, and Ambassador members throughout their vacation journey, helping to book their flights, tours, special requests and more.
  • Expanded Insider Experiences, On and Off Resort: Exclusive Insider events including specialty weeks focused on diving, autism inclusion, and culinary experiences on resort. Plus, access to a series of experiential events across the globe.
  • 20% off Managers Wine List Discount: Returning members receive 20% off the Manager’s Wine List, offering another elevated touch for dinners, celebrations, and special moments on resort.
  • $200 Laundry Service Credit: Ambassador members will receive a $200 laundry service credit, adding an extra layer of ease and convenience to longer stays.
  • Complimentary Week Stay: A complimentary 7-night stay at any resort of choice is awarded to members after every 70 paid nights.
  • New Member Incentive: Those “newly inside” who book and travel will receive 5,000 bonus points after their first stay.

As always, Insiders enjoy special access to cabanas, a complimentary photo on every trip, member discounts on everything from retail and watersports to candlelight dinners, and added savings on future stays at the loyalty lounge.

New Name, New Look and a Nod to Nostalgia

The Island Insiders Club’s refreshed visual identity is built around a simple pair of sandals, now the signature symbol of Island Insiders Club and a throwback to an Insider tradition that’s been worn for decades, from vintage gold and silver pendants in the early days to the leather necklaces shared at member events today.

The new brand look will roll out across consumer touchpoints in the months ahead, from dedicated Island Insiders Club lounges to on resort signage, marketing and sales channels, digital and more, bringing Island Insiders Club to life through a modern design and multiplatform approach.

An Exclusive Inside Scoop

In true Insider fashion, Island Insiders Club was first unveiled to the brand’s most loyal members during a special “Step Inside Our Sandals” video conference. Designed as an Insider-first briefing, the call gives top members an early look at brand news and upcoming developments. Hosted by Peter Menges, the event walked members through the highlights of the new program, what to expect, and the refreshed look and feel of Island Insiders Club, before Sandals and Beaches Resorts’ Executive Chairman Adam Stewart gave an exclusive look at what’s next and the reimagining of three iconic Sandals Resorts in Jamaica.

For more information about Island Insiders Club or to become a member, visit: www.sandals.com/islandinsidersclub.

Go behind-the-scenes of the Island Insiders Club with Peter Menges on the Sandals Palmcast and read the latest on the Sandals blog.

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Caribbean News

First Caymanian Drafted to NHL as Jaxon Cover Makes History    

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GEORGE TOWN, Cayman Islands – A young man who learned to play hockey on Cayman Islands’ only roller hockey rink has achieved

what once seemed impossible—becoming the first Caymanian ever selected in the National Hockey League Draft.

Eighteen-year-old Jaxon Cover was chosen 32nd overall by the Ottawa Senators, making him the final first-round selection in the 2026 NHL Draft and the first player from the Cayman Islands to hear his name called by an NHL franchise.

The achievement is remarkable not only because of where Cover comes from, but because of how recently he began playing on ice.

Growing up in Grand Cayman, Cover developed his skills playing roller and ball hockey, as the islands have no permanent ice rink. He did not lace up ice skates until he was 13 years old, yet within just five years had developed into one of the world’s top junior prospects.

Last season, the talented right winger starred for the London Knights of the Ontario Hockey League, recording 52 points on 20 goals and 32 assists in 67 games, performances that caught the attention of NHL scouts.

His mother, Nanalie Cover, described the family’s emotions as “very thankful, grateful and humbled,” adding that she hopes her son’s journey becomes “a symbol of what we can do, and what is possible for all, irrespective of where they originate.”

The Cayman Islands Government also hailed the milestone, saying Cover had “redefined the boundaries” of Caymanian sport and demonstrated the limitless potential of the nation’s young people.

Minister for Youth, Sports, Culture and Heritage Isaac Rankine called the draft selection “a proud and historic moment for the Cayman Islands,” saying Cover’s success will inspire a new generation of athletes to pursue their dreams, no matter how unconventional the path.

For a country better known for beaches than ice rinks, Jaxon Cover’s remarkable rise proves that talent, determination and opportunity can overcome even the most unlikely beginnings.

From a roller rink in the Caribbean to the bright lights of the NHL, Cayman has produced its first hockey trailblazer—and perhaps not its last.

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