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Revolutionizing Social Work Practice in the Turks and Caicos Islands

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FROM THE DEPARTMENT OF FAMILY AND CHILDREN SERVICES

 

Providenciales, Turks and Caicos Islands 18 June 2025 – Social Workers from the Department of Family and Children Services (DFCS), formerly the Department of Social Development and Welfare, Attend the British Association of Social Workers (BASW) Conference and Gain Valuable Work Exposure at Surrey County Council, United Kingdom.

A dedicated group of social workers, along with the Deputy Director from the Department of Family and Children Services (DFCS), recently attended the prestigious British Association of Social Workers (BASW) Conference 2025 under the theme “Shaping Our Future: Promoting Innovation, Inclusion and the Social Worker’s Voice for Change”, held in Manchester, United Kingdom. The event provided an invaluable platform for social workers to engage with experts, discuss key challenges, and explore innovative solutions in the field of family and child welfare. A highlight of the visit included a special engagement with Janet Darby, the United Kingdom’s Minister for Children, Families and Wellbeing.

The conference, known for its focus on advancing social work practice and policy globally, allowed DFCS staff to collaborate with colleagues from across the UK, exchange best practices, and gain insight into emerging trends in social work—especially in child protection and family support. The team attended a variety of sessions covering topics such as the role of social workers in disaster response, working with unaccompanied asylum seekers and making age assessment decisions, the use of artificial intelligence in social work, and community-oriented practices.

In addition to attending the conference, the team had the valuable opportunity to gain work exposure at the Safeguarding and Family Resilience Unit within Surrey County Council. This hands-on experience enabled DFCS social workers to observe and learn from Surrey’s best practices in safeguarding children and supporting families in crisis. The exposure focused on key areas including child exploitation (contextual safeguarding), foster care, family safeguarding conferencing, youth justice assessments, and the use of safeguarding assessment toolkits.

Surrey County Council’s social work teams provided a dynamic environment for the DFCS team to deepen their understanding of complex case management, inter-agency collaboration, and early help intervention strategies for families.

“We are thrilled to be a part of these significant opportunities,” said Aprit Thomas, Deputy Director of the Department of Family and Children Services. “Attending the BASW Conference and working alongside the talented professionals at Surrey County Council has been a crucial step in our ongoing effort to enhance the quality of care and services we provide to children and families in our community. We are committed to applying the knowledge and strategies we have gained to create a positive, lasting impact in the lives of those we serve.”

The Hon, Shaun D. Malcolm, Minister responsible for DFCS stated, “The significance of DFCS’s participation in the BASW Conference and the Surrey County Council exposure visit cannot be overstated. As the Turks and Caicos Islands begins to revolutionize social work practice—dedicating a deeper and more concentrated workforce to address the increasingly complex social challenges among families and children—social workers must be equipped with modern, research-informed approaches and tools to effectively respond. Exposure to international standards, emerging technologies, and evidence-based practices is vital to strengthening the professional capacity and ethical resilience of our local workforce. Attending these events directly supports the professionalization and modernization of social work in the Turks and Caicos Islands, helping to align our territory’s services with global best practices while tailoring them to the unique cultural and community contexts of the Islands.”

The Department of Family and Children Services is dedicated to continuous professional development and ensuring that its social workers have access to the latest research, resources, and training. This collaboration with Surrey County Council will continue to strengthen DFCS’s ability to provide expert support to families and better equip social workers to navigate the complexities of their roles in child protection. The Department remains committed to supporting and protecting vulnerable families and children, while working collaboratively with a variety of local organizations, community groups, and agencies to provide comprehensive services and ensure the safety and well-being of children in our community. This exposure marks only the beginning of efforts to bring the Turks and Caicos Islands in alignment with global social work standards.

For more information and to follow our transition from the Department of Social Development and Welfare to the Department of Family and Children Services, please visit our website: www.gov.tc/dsd or email us at infodsd@gov.tc.

 

Contact Numbers:
Providenciales: 1-649-338-4008
Grand Turk: 1-649-338-2684
North & Middle Caicos: 1-649-338-6411/12
South Caicos: 1-649-338-6321

 To report a safeguarding matter or concern to this department, kindly contact:
MASH: 1-649-338-4013
Email: mash@gov.tc | reportabusetci@gov.tc

 Follow us:
Instagram: @socialdevelopment.welfare
Facebook: @department of social development, TCI

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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