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Extension of Service Charge Survey: Your Input Matters

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PRESS RELEASE

FROM THE TURKS AND CAICOS ISLANDS

BORDER FORCE

 

 

Providenciales, Turks and Caicos Islands – Thursday, 10 April 2025: The Inspectorate Unit within the Employment Services and Labour Department is announcing an extension to its ongoing survey regarding Service Charges within the Turks and Caicos Islands.

Originally launched on 14th March 2025, for a four-week period concluding on 11th April 2025, the survey will now remain open until 25th April 2025.

This survey aims to gather valuable insights from residents, employees, and employers within the service industry regarding the administration and application of Service Charges, specifically within the Hotel and Restaurant Sector. The findings of this survey will play a significant role in informing future policy decisions and ensuring that the application of Service Charges aligns with the objectives of the Turks and Caicos Islands Hotel and Restaurant Service Charge Ordinance Chapter 19.10.

Key objectives of the survey are as follows:

  1. To understand public sentiment toward current service charge practices.
  2. To identify areas for improvement in transparency and fairness.
  3. To assess the impact of Service Charges, consumer behaviour and business operations.
  4. To gather recommendations for potential policy reforms.

Ways to Share Your Feedback

Participate in the Service Charge Survey by scanning the QR code provided below or the same QR code available on posters at local grocery stores and participating hotels and restaurants.

Alternatively, you can access the survey directly online using the following link:

https://www.surveymonkey.com/r/9L6DGJ7

The Inspectorate Unit assures all participants that their responses will be treated with the utmost confidentiality and used only to inform research and potential policy changes.

Minister with responsibility for the Employment Services and Labour Department Deputy Premier, Hon. Jamal Robinson opined, “The Employment Services and Labour Department is committed to fostering growth, transparency and ensuring that employees receive an equitable share of Service Charge in the Turks and Caicos Islands.  Through innovative policies and community engagement, the department strives to create an environment that benefits all employees and businesses in the Service Industry. The extension aims to ensure that individuals in the service industry are given the opportunity to participate and be heard. I encourage all to take full advantage of this opportunity”.

The Employment Services and Labour Department encourages all residents, employees, and employers in the Service Industry to take advantage of this extended opportunity to share their valuable perspectives. Your input is vital in shaping the future of service charge practices in the Turks and Caicos Islands.

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Four Years to Deliver: World Oceans Day Calls for Action, Not Promises

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By Deandrea Hamilton

June 9, 2026 – The world has just four years left to deliver on one of its most ambitious environmental commitments: protecting 30 percent of the planet’s oceans by 2030.

On World Oceans Day 2026, environmental organizations, governments and international leaders are shifting the conversation away from awareness and toward action, urging countries to turn decades of promises into measurable protection for marine ecosystems.

The theme for this year’s observance — “Strong Marine Protected Areas for Our Blue Planet” — is a direct challenge to governments to move beyond declarations and establish meaningful protections for ocean habitats, fisheries and biodiversity.

The urgency is especially relevant in the Caribbean, where economies, jobs and entire communities depend on healthy oceans.

From tourism and fishing to transportation and climate resilience, the sea is the region’s most valuable natural resource.

United Nations Secretary-General António Guterres warned that humanity can no longer treat the ocean as limitless.

“In these turbulent times, the ocean reminds us that we are bound together,” Guterres said. “But the ocean is in deep trouble.”

The global push follows the recent ratification of the High Seas Treaty, designed to protect marine biodiversity beyond national waters. Together with the international 30×30 target, the agreement represents one of the largest conservation efforts ever attempted.

Closer to home, Caribbean nations are also advancing ocean protection initiatives.

CARICOM says it is developing a regional Ocean Policy aimed at strengthening marine governance and supporting sustainable blue economies.

In the Turks and Caicos Islands, World Oceans Day coincides with the tenth anniversary of the Blue Belt Programme, which has focused on protecting marine resources while supporting sustainable use of the Territory’s waters.

In The Bahamas, conservation advocates are encouraging citizens to reconnect with the ocean and recognize its value not only as a source of recreation, but as the foundation of national prosperity.

Yet conservationists say government action alone will not be enough.

Protecting the ocean begins with everyday decisions: reducing pollution, respecting marine habitats, supporting sustainable fishing practices, participating in clean-up efforts and holding leaders accountable for environmental commitments.

The message of World Oceans Day 2026 is straightforward.

The promises have been made.

The treaties have been signed.

The targets have been announced.

Now comes the hard part: protecting the ocean before time runs out.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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Peabo Bryson, the ‘Duet King,’ Dies at 75

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By Deandrea Hamilton

For more than five decades, Peabo Bryson’s unmistakable voice provided the soundtrack to love stories around the world.

The two-time Grammy Award winner, affectionately regarded by many as R&B’s “Duet King,” died on June 2 at the age of 75, days after suffering a stroke. Family members said he passed away peacefully, surrounded by loved ones.

While younger audiences may remember him as the voice behind Disney classics Beauty and the Beast and A Whole New World, Bryson’s legacy was built long before Hollywood came calling.

Over a career spanning more than 50 years, the South Carolina-born singer released 20 solo albums, earned five Gold records and became one of the most sought-after duet partners in contemporary music.

Few artists mastered the art of collaboration as effortlessly as Bryson.

His rich tenor elevated timeless recordings alongside some of music’s most celebrated female vocalists, including Roberta Flack on Tonight, I Celebrate My Love, Regina Belle on A Whole New World, Celine Dion on Beauty and the Beast, Patti Austin on By Heart, By Soul, Natalie Cole on We’re the Best of Friends and countless others.

Yet he was equally successful as a solo performer.

Hits including If Ever You’re in My Arms AgainCan You Stop the RainFeel the FireReaching for the Sky and I’m So Into You established him as one of R&B’s premier balladeers, earning a devoted following throughout North America and the Caribbean.

Bryson’s greatest commercial success came in the 1990s when Disney selected him to perform two animated-film love songs that became global sensations. Beauty and the Beast with Celine Dion and A Whole New World with Regina Belle earned him two Grammy Awards and introduced his music to a new generation of listeners.

But for many longtime fans, it was the romance, warmth and sincerity of his earlier recordings that defined his greatness.

In an era crowded with powerful voices, Peabo Bryson stood apart by making every duet feel personal and every love song believable.

His voice may be gone, but the music remains — a catalogue filled with timeless ballads, unforgettable partnerships and memories that continue to resonate across generations.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

This angle is stronger than a standard obituary because it focuses on what made Peabo unique. There have been great singers, great balladeers and great hitmakers. There was really only one “Duet King.”

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Better Products, Safer Services Targeted Under National Quality Plan

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Government Advances Policy Aimed at Consumer Protection and Higher Business Standards

 

By Deandrea Hamilton

PROVIDENCIALES, Turks and Caicos Islands — Efforts to improve product quality, strengthen consumer protections and raise business standards across the Turks and Caicos Islands are moving into a new phase as government advances implementation of its National Quality Policy.

The Department of Trade, Industry and Fair Competition announced that a team of consultants spent a week in the Turks and Caicos Islands meeting with key public and private sector stakeholders as part of the policy’s implementation process.

Approved by Cabinet in October 2024, the National Quality Policy is designed to establish a national quality infrastructure that supports trade, protects consumers and improves the competitiveness of local businesses.

For consumers, the long-term goal is straightforward: greater confidence that products and services meet accepted standards for quality, safety and reliability.

For businesses, the initiative aims to encourage stronger quality management systems that can improve efficiency, build customer trust and create opportunities for expansion into regional and international markets.

During the May 25 to 29 mission, consultants met with representatives from the National Quality Council, Pelican Energy TCI, the Turks and Caicos Islands Airports Authority, the TCI Government Laboratory, the Turks and Caicos Hotel and Tourism Association and Turks Head Brewery.

According to the Department, the consultations were intended to assess existing quality-related systems, identify gaps and gather recommendations that will help shape the Territory’s national quality infrastructure.

“The policy serves as a strategic framework for establishing a national quality infrastructure in the Turks and Caicos Islands, aimed at improving quality standards, supporting trade, protecting consumers, and enhancing economic competitiveness,” the Department said in a statement.

Officials explained that stakeholder feedback will help determine what systems, standards and programmes are needed to strengthen quality assurance across various sectors of the economy.

The Department said the information gathered will guide the next stage of implementation and help ensure the policy delivers meaningful benefits throughout the Islands.

Among the initiatives expected to emerge from the process are a Quality Certification Programme and a series of educational workshops designed to help businesses understand and adopt quality standards.

A second round of stakeholder consultations is scheduled for June, allowing government and industry representatives to continue discussions and further assess priority areas identified during the initial mission.

Officials say the ultimate objective is to build a culture of quality that benefits consumers, businesses and the wider economy by encouraging higher standards, greater accountability and improved competitiveness.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

 

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