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TCIG information held for Ransom; Opposition Leader wants firewalls, cyber insurance and a full debriefing

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Deandrea Hamilton

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Turks and Caicos, January 10, 2025 – Sensitive information was kidnapped by the hackers who infected the Turks and Caicos Islands Government electronic ecosystem with ransomware and the Opposition Leader said the demand could be in the hundreds of millions of dollars.

“Looking at when it happened in Trinidad it was up in the hundred millions or so, I look at what happened in other places and what they were demanding.  Most of the time they are threatening you with sensitive information to say, well I have your emails to this one, your emails to that, I have your correspondence on this, I have your private conversations on this… they always come with your sensitiveinformation that they’re threatening to release unless you pay them.”

In 2023, Trinidad and Tobago’s justice department was infiltrated, forcing government system outages for weeks in the country’s justice department.  Similar threats also hit Martinique, Guadeloupe and the Dominican Republic, which all reported cyber security breaches within recent years.

“It is a critical national security threat,” said Edwin Astwood, Leader of the People’s Democratic Movement.

Astwood was speaking during a press conference on Friday January 3, 2025 to address crime, health care, aged care and where he and PDM election candidates took media questions in the countdown to the January 15 nomination day.

The PDM characterised the style of public engagement by the PNP Administration as suspicious and uncaring.

“If you can get into the government system, NHIP, who’s to say you cannot get into the airport system, the police system, and the election system, we are using electronic voting systems and technology,” pointed out Astwood, who also informed that TCI cyber defences were weak.  “Cyber insurance is necessary, TCI does not have that.”

He said firewalls also were not in place and should have been erected though the telecoms service providers.

“If those things were in place, this would not have happened.”

The Cabinet shared a summary of its December 30 meeting.  The meeting followed three published statements which informed of the December 18 cyber security breach and offered updates.

“The investigation into the attack continues by external forensic investigators funded by the UK Government.

Due to a number of factors including the heightened threat of attack from malign actors, restoration and recovery is being conducted carefully, balancing the need for access to critical operations against the necessity for safe restoration of services, appropriately secured against known threats.

TCIG has engaged external cyber security specialists who are taking forward the technical recovery, which is focused on the restoration of essential services. This has included deploying a capability that will manage the detection and response of any malicious activity within the network.

In order to accelerate the restoration of critical services, the relevant business continuity plans are being activated initially focused on the TCIG financial systems to enable payments. In parallel, work is underway to build alternative systems whilst work is ongoing to restore systems. Additional resources are being sought to accelerate this further and to enhance security measures in the coming weeks.

Recovery and Business Continuity Measures: TCIG is working in collaboration with external forensic investigators and external cyber security specialists who are continuing to work around the clock to investigate the breach, contain the threat and restore functionality.

Supported by a managed threat response service, all affected systems are undergoing comprehensive assessments to ensure their security before being brought back online and endpoint protection.

To mitigate the immediate impact, business continuity plans are being enacted to manually process outstanding and urgent payments. Priority will be given to the processing of payments prioritised by urgency within the following categories: Social Welfare; Scholarship and Grants; Healthcare Related Payments; Cost of Living Program; Financial Assistance Program;  Community Enhancement Program; Utility Payments; Bi-Weekly Employees and All other approved payments for goods and services.”ns manually while ensuring compliance with all necessary controls and safeguards. Consequently, non-urgent payments are likely to experience delays.

A detailed report on the nature of the attack and the steps taken to prevent future incidents will be submitted once the recovery process is complete.

Cabinet were assured that every possible measure was being taken to address the incident comprehensively and ensure ongoing protection.

Cabinet was also advised that several other key databases and applications remain operational. These include: Status Cards, Passports; Election Database; RDS application for Driver’s License and ASYCUDA (customs clearance).”

Additionally, “Cabinet affirmed its commitment to providing all the resources needed to restore TCIG’s systems, whilst also building resiliency to mitigate against future attacks.

Government has issued three updates, but has held no press conferences on the breach which has crippled payment and collections systems at the Ministry of Finance, which is the manager of the country’s public purse.”

However, this information needed to be an in person experience stated the Opposition Leader, who also said he expects to be debriefed on the status of the situation.

“Where was the accountability from the Cabinet?  Which minister or anyone came before the Turks and Caicos Islands and before the people and told them what was going on? Why are they hiding or lying to the people?  Either you’re lying or you’re hiding or you’re hiding and you’re lying – doing both!”

There have been no press conferences held to address the cyber breach despite the significantly crippling conditions the hack has created; the ransomware attack had been defined as “major” by the Government.

On Monday January 6, government issued a new press statement informing the public of the progress and announcing the Smart Stream payment system, at the Treasury Department, had been restored.

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Academy Eagles FC crowned Beaches Turks & Caicos sponsored Provo Men’s Premier League champions 2026  

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PROVIDENCIALES, Turks & Caicos Islands: — The Academy Eagles FC were crowned champions of the Beaches sponsored Men’s Provo Premier League after securing a comfortable 2-0 victory over defending champions, SWA Sharks, at the Venetian Road football field.

In a match that featured a mix of youth and experienced players, the Academy Eagles eventually broke through late in the game when Jean Innocent found the back of the net in the 77th minute. Innocent doubled the lead in the 95th minute from the penalty spot to clinch the championship.

Academy Eagles head coach Aaron Lawrence expressed immense pride in his squad’s performance. “I applaud the team for their discipline throughout the season and their ability to stick to the plan heading into this game,” Lawrence shared, adding special praise for team captain Myherwens Varis for “following tactical instructions throughout the game.”

“This victory would not have been possible without the thoughtful support from our main sponsor, Beaches Turks and Caicos resort. This is the second year running with this relationship. This has provided exposure for the semi-professional players and the Turks and Caicos Islands Football Association,” Lawrence noted.

On the opposing sideline, SWA Sharks coach Jack Watson was modest in defeat. While he noted that his team executed their strategy well, he recognized the Eagles’ determination. “I congratulate the Eagles team for wanting the win more,” Watson said. “We played to the game plan, but I fault a lapse in judgment that gave up two goals.”

Beaches Turks and Caicos, returning for a second year of sponsoring the competition, expressed ongoing dedication to youth football in the islands. General Manager Deryk Meany shared his enthusiasm, “I am satisfied with the impact that the league is having on youth development throughout the Turks and Caicos Islands and our resort’s involvement in fielding a team for the competition.” The final phase of the tournament now transitions to a knockout format among the eight participating clubs.

League executives also weighed in on the success of the season. Provo Premier League President, Phillip Baptiste, expressed his satisfaction with the league format and highlighted the significant progress made by the Turks and Caicos Islands Football Association (TCIFA) over the course of the tournament.

“This is what true success looks like as corporate partners like Beaches Turks and Caicos resort joins forces with the TCIFA in providing an avenue for youth development and sports. While we are happy for the continued sponsorship, we are anticipating more support from other entities. This is not only a win for sports, it is a win for development here in the TCI,” Baptiste shared.

TCIFA Technical Director Dane Ritchie echoed these positive sentiments, pointing to the league’s development as an avenue for showcasing local talent on a broader stage. “Our team continues to learn as they work on developing talents with the youth players, as well as providing a broader marketing avenue for the league to be seen internationally with FIFA+ streaming,” Ritchie said.

He added, “the TCIFA commends the growth of the coaching staff involved in the league and looks forward to further enhancing the competition to make them more competitive in the Caribbean leagues.”

Beaches FC and Cheshire Hall FC have both punched their tickets for the first two spots in the semifinals with a 2-0 win over Teachers’ Young Strikers and 5-0 thrashing of Provo United respectively in the first two quarter finals.

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Beaches Turks & Caicos celebrates Stars at its Annual Prestige Awards

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PROVIDENCIALES, Turks & Caicos Islands: — The French Village main stage at Beaches Turks and Caicos resort was transformed into a dazzling beacon of green and gold as the resort celebrated its highest achievers. Under the inspiring banner of “One Team, One Vision, Endless Achievements,” the annual Prestige Awards recently closed the chapter on an exceptional 2025.

More than 120 nominees across twelve distinct categories walked the red carpet, greeted by flashing cameras and the cheering of their peers. The evening was laced with vibrant entertainment that kept the energy high between award presentations. Attendees were also treated to an exquisite five-course menu, carefully curated to match the prestige of the occasion and celebrate the rich culinary talent present at the resort.

The event served as a powerful reminder of the dedication required to operate one of the premier family resorts in the Caribbean. General Manager Deryk Meany took the stage to address the audience while reflecting on a year of resilience, innovation and unparalleled guest service.

“This is a celebratory milestone that as leaders we are happy to share with the stars of the hospitality industry,” Meany shared. “You have shown the world the true mettle of leadership and commitment here at Beaches Turks and Caicos.”

To further recognize unique contributions to the resort’s operational success, Meany personally distributed the General Manager’s Special Awards. These honours were bestowed upon Eric ‘Cookie’ Johnson from the kitchen, Harriet Beeput from administration, and Javier Sarita from the entertainment department for their exceptional behind-the-scenes dedication.

The climax of the evening featured the announcement of the resort’s most prestigious overarching awards. Felipe Luzardo Neira from the kitchen took home the MVP of the Year (Manager of the Year) award, while Chad Peterkin from engineering and maintenance was named All-Rounder of the Year (Supervisor of the Year). The loyalty & travel department proved their collective strength by securing the A-Team of the Year title.

Individual team members were also recognized for their ultimate service standards. Deandra Astwood from the front office earned the Platinum Team Member of the Year award. The highest individual honour, Diamond Team Member of the Year, was awarded to Javain Campbell from the restaurant department. Campbell used his moment in the spotlight to highlight the importance of cross-departmental collaboration and community outreach.

“This accolade is a testament to the commitment and teamwork within all the departments of the resort,” Campbell noted after receiving his award. “The opportunity to volunteer at different Sandals Foundation activities as well as be a mentor to other team members means the world to me. This achievement will allow me to do more in leadership as I have been tasked with representing the entire team here at the resort.”

The Prestige Awards ensured that every facet of the resort’s operations received proper recognition. From environmental sustainability to guest entertainment, the specific category winners showcased a wide array of talents:

  • Movers & Shakers was awarded to Katherine ‘Tinkerbell’ Jiminez from the entertainment department
  • Legendary Team Member was secured by Kadian Smith from the restaurant
  • Circle of Joy went to Emanie Jocelyn Seide from security and loss prevention
  • Earth Guardian was claimed by Bernard Florvil from engineering and maintenance
  • Sandals Foundation Sentinel was awarded to Tanya Swann from administration
  • Standing Ovation Award was proudly accepted by Richard Myers from the laundry team
  • Money Maker Award went to Teesha McCallum-Hamilton from the resort shop
  • Heart of the House Hotel Manager’s Award was presented to Carlton Biggs from stewarding department
  • People’s Choice Award was won by Claire Ann Balones from the off site department
  • Pacesetter Award was given to Kassandra Henry from accounts & cost control
  • Founder’s Circle Award was claimed by Susan Outten from the restaurant

As the night drew to a close, the focus shifted to the rigorous selection process that led to the evening’s celebrations. The Prestige Awards do not merely look at a single moment of excellence, but rather evaluate a full twelve months of unwavering dedication to the guest experience. Human Resources Manager Owenta Coleby highlighted the rewarding journey these team members took to reach the main stage.

“This event is a culmination of a number of activities for the resort’s leadership and the team members who have been exemplary and consistent throughout the year,” Coleby shared. “Congratulations are in order for each nominee as they have been crowned winners for the different months of 2025.”

With the trophies distributed and the 2025 season officially wrapped, the staff at Beaches Turks and Caicos now look forward. Fueled by the “One Team, One Vision” mantra, these award winners are already setting the standard for another year of endless achievements.

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Health

29 Million Strong, the World Salutes Nurses as International Nurses Day is Observed

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On Tuesday May 12, the world pauses to honor one of humanity’s most trusted, exhausted, resilient and indispensable professions — nursing.

International Nurses Day is observed annually on the birthday of Florence Nightingale, widely regarded as the founder of modern nursing, and comes at a time when global healthcare systems continue to rely heavily on nurses carrying extraordinary emotional, physical and professional burdens.

According to the World Health Organization, there are an estimated 29 million nurses worldwide, making nursing the largest professional group within the global healthcare workforce. Yet despite their numbers, many countries continue to face severe nursing shortages, burnout crises and migration challenges as healthcare demands rise faster than staffing levels.

Still, nurses remain the heartbeat of healthcare.

They are present at life’s first breath and often its final moments. They work through hurricanes, pandemics, emergencies and violence. They calm fear, interpret pain, comfort families and frequently become the bridge between doctors, patients and hope itself.

In small island nations like those across the Caribbean, nurses often carry even greater responsibility — serving communities where resources may be stretched, specialists limited and healthcare systems under constant pressure.

This year’s observance again shines a spotlight not only on the compassion nurses bring to their profession, but also on the growing global call for better pay, safer working environments, improved mental health support and stronger investment in healthcare staffing.

For many people, the most memorable face in healthcare is not always the surgeon or specialist — it is the nurse who stayed a little longer, explained a little more gently or cared a little more deeply during a difficult moment.

Tomorrow’s observance is therefore more than ceremonial.

It is a reminder that behind every functioning hospital, clinic, emergency room, health center, operating theatre and recovery ward stands a nurse — often overworked, sometimes underappreciated, but consistently essential.

To nurses across The Bahamas, Turks and Caicos, the Caribbean and the wider world: thank you for showing up, even on the hardest days.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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