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CTO and Tourism HR Canada Sign MOU to Strengthen Skilled Tourism Workforce

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OTTAWA, Canada (October 11, 2024) – The Caribbean Tourism Organization (CTO) and Tourism HR Canada have signed a memorandum of understanding (MOU) that will support and grow a skilled, sustainable tourism workforce in both regions.

Announced at the recent Tourism Labor Market Forum held in Ottawa, Canada, the collaborative working relationship builds upon long-established tourism links between the two regions. The agreement is based on the organizations’ respective mandates, emphasizing that the growth and competitiveness of tourism rely on the industry’s ability to attract and retain a skilled workforce.

“This agreement with Tourism HR Canada allows CTO members to tap into their wealth of expertise in workforce development,” said Sharon Banfield-Bovell, CTO’s Director of Resource Mobilization and Development. “By collaborating on training, capacity building, and competency standards, we will not only strengthen our own tourism workforce but also create opportunities for knowledge exchange that will benefit both regions.”

The collaboration entails:

  • Information sharing: Each organization will build on decades of sharing labor market intelligence on matters of joint interest, including invitations to participate in events or special committees.
  • Capacity building and skills transfer: The organizations will work together to enhance the skills and knowledge of personnel through training and knowledge-sharing initiatives, striving towards exemplary practices to grow and develop sustainable tourism workforces.
  • Leveraging resources: This includes CTO adapting Tourism HR Canada’s tourism competency library for use in the Caribbean, adapting Tourism HR Canada’s Emerit certification credentials to inform similar instruments for the Caribbean market, and brokering or adapting proprietary learning content (training programs) for use in each other’s market. For example, Canadian material in the Caribbean, and Caribbean material in Canada.
  • Developing a new technology platform: The platform will host and manage the tourism competency library.
  • International benchmarking and collaboration: The organizations will work together to continually improve programs and services to create globally competitive workforces.
  • Promoting the value of the working relationship.

“We are excited at the opportunity to share with and learn from an organization who shares our goals and values around the importance of workforce development, skills training, employer support, and professional recognition,” noted Philip Mondor, President and CEO of Tourism HR Canada. “We have over 30 years of experience around labor market topics, which we hope will enhance the initiatives being undertaken by the Caribbean Tourism Organization. In turn, we look forward to the chance to expand on our own capacity and gain fresh perspectives as we work with their esteemed professionals.”

 

Header: CTO’s Sharon Banfield-Bovell (second from right) is pictured with (l-r) Darlene Grant Fiander, President, Tourism Industry Association of Nova Scotia, and Executive Director, Nova Scotia Tourism Human Resource Council; Philip Mondor, President and CEO, Tourism HR Canada; and Joe Baker, Tourism HR Canada Board Member and Dean at the Okanagan College School of Business.

News

ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Bahamas News

More Bahamians Accessing HIV, STI Care Through NHI

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NASSAU, Bahamas — More Bahamians are accessing HIV and sexually transmitted infection-related healthcare through National Health Insurance, a trend the NHI Authority says should be viewed positively.

NHIA stressed in an August 6 statement that its 2025 figures measure healthcare utilisation, not newly diagnosed infections. They include beneficiaries screened, treated, monitored or receiving follow-up care, including people diagnosed previously.

“Increased utilisation of these services should be viewed as a positive development,” NHIA said.

The Authority pointed to “greater enrolment and use of NHI, improved access to screening and testing, continued treatment and monitoring of existing conditions, and increased willingness to seek medical care.”

The development comes amid a mixed three-year HIV picture. New diagnoses rose from 130 in 2023 to 156 in 2024, before declining to 142 in 2025.

NHIA said increased utilisation demonstrates that more beneficiaries are accessing needed healthcare and actively managing their health, reinforcing the importance of screening, early diagnosis and continued treatment.

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Health

47,459 MEASLES CASES, 44 DEATHS ACROSS AMERICAS  

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WASHINGTON, D.C. — The Americas has recorded 47,459 confirmed measles cases and 44 deaths in 2026, the region’s highest case count in 22 years, prompting the Pan American Health Organization (PAHO) to urge stronger vaccination, surveillance and rapid outbreak response.

As of July 18, cases were already more than triple the 15,011 recorded during all of 2025. Guatemala, Mexico, the United States and Peru account for 95% of confirmed cases. Guatemala leads with 30,371 cases and 26 deaths, followed by Mexico with 12,255 cases and 17 deaths.

PAHO classifies the regional public health risk as very high, citing active outbreaks, immunity gaps, international travel and populations with inadequate vaccination coverage.

The organization says prevention starts with vaccination. Countries are being urged to achieve and maintain at least 95% coverage with two doses of measles-containing vaccine, particularly protecting children and under-vaccinated communities.

Measles spreads through the air when an infected person breathes, coughs or sneezes. Symptoms can include fever, cough, runny nose, red eyes and a rash.

PAHO is urging health authorities to detect suspected cases early and respond rapidly to stop transmission. Unvaccinated and under-vaccinated people, young children and communities with limited healthcare access face increased risk of severe illness and death.

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