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Beaches Resort Highlights 22 Years of Dedicated Service by Turks and Caicos Islander, Christelle Demosthene – Heron

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March 22, 2024 – PROVIDENCIALES, Turks & Caicos Islands: Top of Form Beaches Turks and Caicos Resort and Spa is proud to celebrate a successful 22-year career journey with star team member Christelle Demosthene-Heron. Christelle, who currently serves as weddings manager, joined the Beaches family in 2002, and has worked in various capacities within the leading family resort.

Christelle’s introduction into the hospitality industry started in the food and beverage department, where she started as a server. Over the years, she demonstrated exceptional skills and commitment, earning promotions to the positions of hostess and later supervisor. In 2012, after returning from maternity leave, Christelle craved more. She sought a new challenge and expressed her interest in transitioning to the weddings department. With no prior experience in that area, she was determined to make a mark in this new realm.

After having discussions with her manager, Dudley Noble, with his blessing, Christelle embarked on her journey as a wedding planner in 2012. Within two years, she assumed the role of banqueting supervisor, showcasing her ability to adapt and excel in her chosen field. By 2017, she received a further promotion to assistant manager, and since April 2022, she has been at the helm as the dedicated manager of the weddings department.

She credits her success to her managers who believed in her, coached her and provided the necessary support.  Dudley Noble, former restaurant manager, was one such person who encouraged her to follow her dreams. “When I was in food and beverage, Dudley told me, ‘always do your best. When you know you have done your best you have nothing to worry about.’ I continue to be guided by these words.”

“I also appreciate Patricia Mullings. She was the former weddings manager. When I initially expressed an interest in joining the department, I had no experience in that area, but Patricia was willing to give me a chance.” As Christelle reminisced about the training and guidance she received from Patricia she added, “sometimes people just need a chance. They may lack experience but with a leader who is willing to mentor them, that person can grow within the industry just like I have.”

In addition to highlighting the value of mentorship, Christelle also noted that she appreciates the opportunities offered by the Sandals Corporate University (SCU). “I enjoy learning and there is nothing to me like a good refresher course. Thanks to the SCU I am a certified hospitality supervisor, certified in leadership development, teamwork and team building communication, and customer service, to name a few.”

Christelle delights in knowing that in creating romantic experiences, she can bring joy to many. She compares herself to two powerful animals; an eagle and a cheetah. “I set a high standard and like an eagle, I like to soar. I like the freedom to work and explore different creative elements. This is how I work best.” She further added, “I admire the agility and the finesse of the cheetah.  Within this department speed is required but we also must ensure that we have that gentle, caring touch and that eye for detail that assures the guests that we have their best interest at heart.”

When guests dream for all their lives about how they want their wedding, vow renewal, anniversary or proposal to be, it takes someone like Christelle who is level-headed to make the reality exceed the wildest dreams of the guests. Her calm and collected disposition are her defining qualities, setting her apart in the bustling world of wedding planning. In a recent interview, she shared insights into her approach, stating, “I empathize with some of our guests. They are filled with anxiety because they travel all the way here to entrust a total stranger with their wedding that they have been dreaming of since childhood. But through it all, I remain calm but firm. I reassure them that I have their best interest at heart, and I have all the notes of the things they desire that will help their dreams come true. I am very meticulous, so along with my very dedicated, creative and resourceful team, we get the job done. We make magic.”

Christelle emphasized the lasting impact of creating magical and momentous occasions for her clients, “when we plan and execute their special event, it creates a lifelong bond between us and the guests who become family,” she shared. Christelle pointed out that some guests rebook each year because they are drawn back by the priceless moments that were created by the weddings department.

Christelle’s 22 years of dedicated service stands as a testament to passion, perseverance, and the pursuit of excellence in the hospitality industry. Her story continues to inspire colleagues and aspiring professionals in the Turks and Caicos Islands and beyond, to take a bold step into the unknown.

 

Photo Caption

Header:  Christelle Demosthene-Heron (right) Weddings department Manager at Beaches Turks and Caicos resort shares some pointers with Weddings Planner Renande Pierre in the department at the resort

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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Bahamas News

Caught in the Net, Not Accused of Wrongdoing

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What the Attorney General must do now to protect Bahamian exports

Deandrea Hamilton | Editor

NASSAU, Bahamas — The United States’ decision to impose a 12.5 percent tariff on Bahamian exports is about more than higher costs for seafood, rum and other goods entering the American market. It is a warning that The Bahamas must move quickly to strengthen or clarify its legal framework governing forced labour and supply-chain enforcement.

The tariff, which takes effect July 24, is part of a sweeping U.S. trade action affecting 60 economies following a review by the Office of the U.S. Trade Representative (USTR). The review concluded that the listed countries have not adequately prohibited or enforced measures against goods linked to forced labour in global supply chains.

The action follows a recent U.S. Supreme Court ruling that invalidated an earlier series of Trump-era tariffs imposed under emergency powers. In response, the Trump administration shifted to a different legal authority—Section 301 of the Trade Act of 1974—using findings from a U.S. Trade Representative investigation into forced-labour compliance to support a new round of tariffs affecting 60 economies, including The Bahamas.

Importantly, the action does not accuse Bahamian businesses of using forced labour. Instead, it reflects the U.S. view that The Bahamas’ legal or enforcement framework does not yet meet the standard Washington expects.

That distinction matters.

The Attorney General’s Office now has the responsibility to lead the country’s legal response. That begins with determining precisely what concerns the U.S. Trade Representative identified, reviewing whether Bahamian law adequately addresses those concerns and, where necessary, recommending legislative or regulatory changes. If deficiencies exist, legal amendments and stronger enforcement could help position The Bahamas for removal from the tariff list.

The government may also seek formal discussions with U.S. officials while those reforms are undertaken, outlining a clear timetable for compliance and demonstrating that the country is committed to meeting international labour standards.

A Nassau Guardian front-page report on July 24 drew attention to the tariff action, prompting broader questions about why The Bahamas was included among the 60 economies affected by the U.S. trade measure and what steps are now needed to restore full confidence in the country’s trade framework.

For many Bahamians, the immediate concern will be the fisheries sector, one of the country’s largest export industries. Commercial shipments of lobster, conch, fish, crawfish and other products entering the United States could become more expensive because of the additional tariff, potentially affecting exporters’ competitiveness.

The broader lesson is that international trade increasingly depends not only on quality products, but also on strong business relationships and confidence in the legal systems that govern them.

For The Bahamas, this is less a finding of wrongdoing than a reminder that international credibility is earned through modern laws, effective enforcement and trusted partnerships. The challenge now is for the Attorney General’s Office to lead a swift legal review, identify any deficiencies and chart a clear path toward compliance so Bahamian exporters are not burdened any longer than necessary.

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