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Remembering Stephanie Suazo; her Mother continues a Quest for Answers to the heart-crushing loss of a promising 11-year-old

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By Dana Malcolm

Staff Writer 

 

 

#TurksandCaicos, March 2, 2023 – At eleven years old Stephanie Suazo used to play a game with her mother Myriam, pretending to be asleep in bed so her mother would come over and tickle her till she laughed; but on January 29th 2020 when Myriam tickled her daughter she didn’t move, and blood was dripping from her mouth.  Within hours she was declared dead by medical personnel. It seemed impossible, Myriam told us, because only the day before she had taken her daughter to the Cheshire Hall Medical Centre where she was assured her daughter was not seriously ill.

TUESDAY JANUARY 28th, 2020.

Over the phone and with palpable sadness, Myriam relived the moments, saying she had taken the day off that Tuesday and went to the hospital around 6:30 a.m. She waited with Stephanie for around two and a half hours before they could see a doctor and when they finally did,

“[The doctor] just looked at her and asked her how she was feeling and looked at her throat– [the doctor] said maybe she’s coming down with the cold and [prescribed] her some antibiotics, paracetamol and something for her throat, and then said to me, she should be able to go back to school on Thursday.”

She wasn’t okay.

In fact, her autopsy would eventually reveal that Stephanie had viral myocarditis unbeknownst to Myriam and undetected by the doctor.

Allowed to take Stephanie home, the unsuspecting mother, armed with chicken soup and medication prescribed by the TCI Hospitals’ physician, fed and medicated her child with the belief that she would be fine by morning.

As she shared the events, despite holding back tears, Myriam was clear and coherent and recalled with painful precision, the worst day of her life.

WEDNESDAY JANUARY 29th, 2020

Recently hired at the bank and not wanting to take too many days off, Myriam explained she had arranged for her close friend to take care of Stephanie while she went to work. After feeding her daughter and giving her the prescribed medication, Myriam says she made sure Stephanie was comfortable being without her for the day, kissed her and left.

“When I got to work, I told my supervisor that I was not going to take lunch because I wanted to leave early. It‘s just how I am. If I know she’s not well, I can’t be at peace.” she said.

But by around 4 pm, Myriam got a call from her friend who put Stephanie on the phone, she complained of a stomach ache and Myriam immediately made arrangements for them to go to Graceway Medical Centre, but they never made it.

The trip for a second opinion never happened because once Myriam got home intending to head to the doctor (after another phone call in which her daughter complained of ‘feeling cold’) her friend informed, ‘Stephanie was asleep.’ Knowing her daughter’s little game, Myriam went in to tickle her and realized something was very wrong.

“I called her: I said ‘baby’ and she didn’t respond so I knew she was waiting for me to tickle her. I tickled her and she didn’t respond.”  Myriam explained,  “I put my hand under her head and then I took her in my arms, that’s when I saw the blood coming out of her mouth. I started screaming ‘my baby my baby’.”

She immediately called 911 requesting an ambulance, but Myriam says they took too long to arrive.

“I gave them the address over and over– they took forever. I was just screaming so my friend was there doing CPR. [my friend] was pressing her chest and blood was coming out of her mouth. The police arrived first and they continued doing CPR for her and the ambulance still didn’t come. The police had to flash their sirens for them to find the house.”

After that everything was a whirlwind, a blur told she was not allowed in the ambulance, she was driven to the hospital by police and less than an hour after arriving doctors came to tell her that her little girl did not make it, allowing her to say goodbye.

“I was in shock- looking at her like this is not for real,” she told us in tears. “We were always together and I had to leave her at the hospital that night.”

Beside herself with grief Myriam tells us she didn’t sleep, she kept thinking that it wasn’t real, that her daughter would wake up. Her only solace, a kind police officer.

“I was still hopeful like she was going to wake up. I spent the whole night calling Albert, he’s a police officer” she explained to us “He was the one that arrived, and I called him all night. I told him please have someone check the morgue, maybe she might get up. And he told me okay I’m going to have someone check for you.”

The day following Stephanie’s passing Myriam says she was dragged to the police station, and continuously interviewed about Stephanie’s death.

THURSDAY JANUARY 30th  2020

“It was so weird, it almost seemed like they thought I had done something to my daughter; investigating me instead of the hospital. It was a nightmare.”

They took her daughter’s passport, laptop and phone and initially refused to give them back. The hospital released a press statement she explained, without really talking to her, and her daughter’s picture, unauthorized by her, was shared nationally. It was only through the help of a very close friend, whom she describes as more of a mother to her, that Myriam was able to recover her daughter’s personal effects from the police. She claims the police “lied” about finding suspicious searches on her laptop describing it all as a horror story.

The situation with the TCI Hospitals and Stephanie’s medical records was similar.  We were told the documents were only received after a lot of running around, a lot of back and forth.

Today, Myriam feels her matter lacked urgent, respectful attention because she lacked clout.

“I’m just a regular person so it’s like her life doesn’t matter because of that, that’s how I feel. They completely disregarded me like I didn’t even matter. The autopsy results, the bloodwork, they didn’t want to give us anything so we had to keep chasing after them to give it to us.”

She feels that in the aftermath the hospital washed its hands of the incident making her out to be responsible, and now feels duped, like her faith in them was misplaced.

“I’m not God. I don’t know why it happened but I feel that at least I took her to the hospital. I feel like if they had just looked at her properly or done some examinations” she broke off “Don’t just look at her and say nothing is wrong with her. You prescribed her things, I go home and then she’s dead the next day? And everyone acts like it’s normal, it’s nothing.”

THREE YEARS LATER

Myriam continues to have concerns about the strength of the medication prescribed and administered to her daughter.  On this three year anniversary, Magnetic Media is told that  Stephanie’s toxicology report listed several medications as being in the child’s system including ACETAMINOPHEN and PHENIRAMINE which have documented cases, though rare, of cardiac toxicity.

“When the lady gave me the medication I remember telling her those are adult medications and she told me that once a child is 11 years old they start prescribing them adult medications.”

Three years later Myriam just wants justice for her daughter, but time is running out for her to file a case and she needs her daughter’s story to be heard. She said she tried to file a case and her first lawyer agreed to take it, had agreed she had a viable case and expressed suspicion regarding the autopsy results but suddenly backed out.

“Everyone I turn to, no one can help me. I went to another lawyer just the day before yesterday and he said I’m not going to lie to you, there are many people who have taken the hospital to court and they have failed. It’s the hospital and there’s nothing we can do about it.”

Stephanie’s autopsy states a probable cause of death as viral myocarditis, a type of heart disease caused when viral infections reach the heart inflaming its muscles and making it difficult to pump blood. Several infections can cause myocarditis including Influenza (flu) virus, Coxsackie virus, Parvovirus, Adenovirus and SARS-CoV-2, the virus that causes COVID-19.

Myriam, in telling us about how pleasant and precious and fill of potential Stephanie was, says she is determined to be a champion for her child, even though she is no longer physically here.

“You will never know how it feels until it happens. It’s not going to bring her back but I want her story to be heard and people need to know that she was here. That she had dreams. She was a good and grateful person and so positive,” she said.

Now Myriam cannot bear to be in the place where her daughter passed away and every time she sees someone her daughter’s age, the broken-hearted mother wonders what could have been.

We have reached out to the hospital for answers to these burning questions and about a case which stunned the nation; a case which soon lost steam in the head to head challenge against the then unprecedented uniqueness of the Coronavirus Pandemic.

While TCI Hospitals, following our news report in TCI Top Stories (audio newscast) has responded to the mother with the intention of ensuring Myriam is supplied her daughter’s records; it was a short-lived hope for something more, as the family is already in possession of those records.

On the belief and allegation of her family that the death of young Stephanie Suazo back in 2020 was due to medical negligence or incompetence of some sort, we continue to await a formal statement from InterHealth Canada TCI Hospitals.

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The Turks and Caicos Islands Set Positive Start to 2026 with Increase in January Stayover Arrivals  

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Grace Bay Strip Stone Creek Travels

PROVIDENCIALES, TURKS AND CAICOS ISLANDS – (February 25th, 2026) – The Turks and Caicos Islands began 2026 on a positive note, with stayover arrivals in January surpassing the same period in 2025.

Preliminary figures indicate that 56,830 stayover visitors arrived in January 2026, representing a two percent increase year-on-year. The steady growth continues the positive momentum experienced at the close of 2025.

Mr. Paul Pennicook, Interim CEO Consultant, attributed the encouraging performance to new collaboration with tour operator partners as well as increased airlift from key source markets.

“We anticipated a strong January performance following the growth recorded in November and December. The winter season has traditionally been a robust period for the Turks and Caicos Islands, and this year that strength has been further supported by enhanced collaboration with partners and expanded airlift from Canada and the United States We are cautiously optimistic about maintaining this upward trajectory in the weeks and months ahead.

Cruise Sector

In cruise, preliminary figures show 122,935 cruise passenger arrivals in January, reflecting a 15 percent decrease compared to January 2025. The decline is attributed to a reduction in cruise calls during the month. A total of 33 vessels called on Grand Turk in January, seven fewer than during the corresponding period last year.

Marketing Shows

As part of its ongoing efforts to position the Turks and Caicos Islands as a premier luxury destination, Experience Turks and Caicos has been actively participating in the Travel & Adventure Shows across several major cities in the United States.

The destination has already been showcased in Washington, D.C., New York, and Chicago, with Fort Lauderdale and Denver scheduled in the coming weeks.

Public Relations Manager Laura Dowrich represented the Turks and Caicos Islands alongside the destination’s U.S. marketing agency, ABA Global.

Beaches Turks & Caicos – Stone Creek Travels

“One of the most encouraging takeaways from these shows is that the Turks and Caicos Islands is indeed on travellers’ radar. We met many visitors who shared fond memories of their time here, others who already have trips booked and were seeking recommendations on activities and dining, and many more who aspire to visit. It was a pleasure highlighting our multi-island destination and sharing the many experiences that make the Turks and Caicos Islands truly special,” said Ms. Dowrich.

Awards & Recognition

Building on a stellar year of accolades in 2025, the Turks and Caicos Islands has begun 2026 with additional international recognition.

The destination earned a Gold Badge in the U.S. News & World Report rankings, placing #5 in Best Family Vacations in the Caribbean and #5 in Best Beaches in the World. In the USA Today 10Best Readers’ Choice Awards, Grand Turk was ranked #10 among the Best Caribbean Islands to Visit.

About Experience Turks and Caicos

 Middle Caicos Dragon Cay Resort

Experience Turks and Caicos is the official destination marketing and management organisation (DMMO) for the Turks and Caicos Islands. The organisation is committed to positioning the destination as a premier, sustainable luxury tourism hub. By leveraging smart tools, data-driven strategies, and stakeholder collaboration, Experience Turks and Caicos focuses on enhancing the visitor experience and fostering long-term industry success.

About the Turks and Caicos Islands

The Turks and Caicos Islands consist of two island groups in the Lucayan Archipelago—the larger Caicos Islands and the smaller Turks Islands. Home to some of the world’s most pristine beaches, including the award-winning Grace Bay Beach, the destination is renowned for its crystal-clear turquoise waters, luxury accommodations, and rich cultural heritage. Each island and cay offer a unique experience:

  • Providenciales boasts world-class resorts, fine dining, and high-end tourism offerings.
  • Grand Turk serves as the vibrant hub for cruise tourism and historical exploration.
  • The sister islands provide a gateway to nature, adventure, and authentic local culture.

Recognised as the world’s best-kept secret, the Turks and Caicos Islands offer effortless luxury, with seamless connectivity via direct flights from major cities in the United States, Canada, and the United Kingdom.

Photo Captions:

Grand Turk – slow travel with us

North Caicos – Correy Forbes

South Caicos Sail Rock

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DDME Staff Strengthen Disaster Management Capacity Through Professional Development Workshop

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Ms. Yolande Williams, Community Preparedness Officer for South Caicos speaking to Dr. Clerveaux

Providenciales, Turks and Caicos Islands – Wednesday, 25 February 2026: Staff of the Department of Disaster Management and Emergencies (DDME) participated in a one‑day Professional Staff Development Workshop on Thursday, 19th February 2026. The session was facilitated by former DDME Director (2011–2021) and current Permanent Secretary of the Governor’s Office, Dr. Virginia Clerveaux.

The in-house workshop was organised by the DDME Training Unit, to focus on the National Disaster Management Framework, strengthening staff understanding of their roles and responsibilities within disaster management. The session also aimed to enhance the effectiveness of the National Emergency Operations Centre (NEOC) and reinforce inter‑agency coordination.

Drawing on her extensive experience in disaster management in the Turks and Caicos Islands, as well as several deployments to CDEMA member states including Haiti, The Bahamas, and Jamaica, Dr. Clerveaux provided practical insights that reinforced key concepts and clarified operational expectations. Staff members actively participated in discussions and shared recommendations to improve sub‑committee performance and overall departmental efficiency.

To support learning retention, the workshop incorporated pre‑ and post‑assessments, enabling participants to evaluate their understanding and track improvements.

Acting Director of DDME, Mr. Kevaun Lucas stated: “Investing in the continued development of our team is essential to strengthening national resilience. This and future planned workshops will help to reinforce our commitment to building a highly skilled, well‑coordinated workforce capable of leading and supporting disaster management efforts across the Turks and Caicos Islands. I am proud of the team’s engagement and encouraged by the meaningful contributions they made throughout the session.”

This Professional Staff Development Workshop forms part of DDME’s ongoing commitment to enhancing internal capacity, strengthening operational coordination and improving overall departmental synergy as the agency continues to advance national preparedness and response capabilities.

 

Photo Captions:

1st insert:   Ms. Tamara Hylton, Training and Education Manager for DDME
2nd insert: Dr. Virginia Clerveaux with DDME Staff Members
3rd insert: Mr. Kevern De Bellott, Deputy Director for DDME speaking to Dr. Clerveaux

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Liberty Caribbean Supports Regional Forum on AI, Cyber Resilience and Digital Inclusion  

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Port of Spain, TRINIDAD & TOBAGO (February 24, 2026) — Liberty Caribbean, the operators of Flow, Liberty Business and BTC, recently served as Gold-Level Partner of the two-day Trinidad and Tobago Internet Governance Forum (TTIGF), themed “The Innovation Paradox – Balancing Progress with Responsibility and Resilience”.

The Digital Divide is of particular interest to Liberty Caribbean and is being addressed through its Charitable Foundation across the region. Low broadband penetration in the Caribbean contributes to diminished opportunities for individuals, communities, and local economies, but with the support of funding partners, this gap can be addressed through a comprehensive programme – JUMP – that focuses on providing access, devices, and digital skills.

“Liberty Caribbean was proud to serve as Gold-Level Partner of the TTIGF because the conversations taking place here shape key digital policies for multiple stakeholders,” said Simone Martin-Sulgan, Vice President and General Manager, Flow Trinidad.

“As technology accelerates at an unprecedented pace, we must ensure that innovation strengthens our societies rather than fragments them. The theme, ‘The Innovation Paradox – Balancing Progress with Responsibility and Resilience,’ speaks directly to the work we do every day: building networks that are not only fast and reliable, but secure, inclusive and future-ready.”

Across the Caribbean, the digital divide remains one of the most pressing barriers to equitable growth. Low broadband penetration limits access to education, entrepreneurship and essential services, and that is why we are deeply committed to closing this gap.

Through the Liberty Caribbean Charitable Foundation and initiatives like the JUMP Programme, the company is expanding access to technology, affordable connectivity and digital skills training so that individuals and communities are empowered to participate fully in the digital economy.

Martin-Sulgan further stated “at Liberty Caribbean, we believe progress and responsibility must move in lock step. By investing in resilient networks, inclusive programmes and trusted partnerships, we are helping to build a Caribbean that is innovative, secure and prepared for the opportunities ahead.”

Topics covered during the Forum, with over 140 participants, included “Securing Critical Infrastructure”, Integrating AI into Digital Transformation”, “The Digital Divide”, The Human Cost of Innovation – Mental Health and Well-being in the Digital Age’, and AI, Cyber Resilience and Regional Innovation”.

Focused on the underlying mandate of the Conference theme thought leaders, innovators, policymakers, technologists, researchers, and community stakeholders were invited to explore how countries can evolve boldly without compromising values or long-term stability.

Photo Caption: 

TTIGF – l-r Darren Campo, Regulatory & Compliance Officer; Yolande Agard-Simmons, Senior Manager Communications; and Kevon Swift, Senior Manager Government and Regulatory Affairs of Flow Trinidad in attendance at the Post Event Mixer at Caribbean Telecommunications Union’s Head Office in St Clair, Port of Spain

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