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Winston Pasuris the extraordinary housekeeping leader at BTC

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#Providenciales, Turks and Caicos, November 28, 2022 – Winston Pasuris, a 23 year veteran housekeeping supervisor at Beaches Turks and Caicos (BTC) resort lives by the mantra, a leader in the hospitality industry in the Turks and Caicos Islands (TCI) is one who knows the way, goes the way and shows the way, especially to the team he or she leads.

Arriving in South Caicos at the age of six months, this consummate professional, started his career at BTC in November 1999 following prior years of experience on cruise vessels. Winston’s vision of staying on land and caring for his children was the main reason for him to walk away from life on the high seas and walk through the doors of the resort as a housekeeping supervisor.

A single father who beams whenever he talks about his children, Pasuris prides himself on  providing the best service to not only the guests at the all-inclusive family resort, but those he leads.
“Being asked to lead a team calls for patience, discipline and lots of training. Each leader is tasked with being a team player firstly, then to be a conscious leader before being afforded the responsibility of leading a team. Each day on the job is an opportunity to learn something new and apply what I have learnt in the courses that are offered to all resort team members,” Pasuris shared.

While sharing his growth within the industry, Pasuris was quick to point out the many leaders who have mentored him throughout his journey and the value added component each has contributed to his development.

“I’ve had the support and guidance of three very strong leaders within the company whose leadership styles I have emulated and incorporated into my day to day management. Shawn DaCosta who currently serves as the Chief Operations Officer; Adrian Whitehead who is currently the general manager at Sandals Royal Bahamian, and Sharon Fagon, current hotel manager here at Beaches Turks and Caicos. Each has a different style of leadership, but all three have groomed me into becoming the leader I am today,” Pasuris added.

For his part, James McAnally, general manager at Beaches Turks and Caicos, shared that Pasuris has been a great asset through the years, noting, “Winston is a stellar leader whose demeanour and work ethic has allowed those he leads to be empowered, comfortable and shine through their own growth. He is one of those persons you want to have around you in challenging times as he will remain focused on the tasks at hand and be willing to recommend solutions.”

Carey Turnquest, French Village manager added, “A gentle giant is this man who oozes confidence and always with a calm demeanour. Winston is always willing to help the team to turn opportunities into success as he helps in making this environment most comfortable for his colleagues and guests alike.”

Advancement within the hospitality industry with Beaches Turks and Caicos is at the fingertips of each team member as the opportunity for growth remains at the forefront for the organisation. Pasuris continues to grow while being empowered by those who have mentored him, as he remains committed to help in empowering those he has been tasked to lead.

Said Pasuris, “My biggest challenge within the organisation is whenever I am faced with hurdles that I can’t overcome on my own as I like to find solutions. I have learnt, however, to depend on my team and this for me makes it my biggest strength, as I have learnt that in order to be the best at what I do, I can rely on the full support of my team and the management of the company.”

Reflecting on the personal support he has also come to count on from the BTC team, Pasuris highlighted the passage of a hurricane back in 2017. “During the hurricane, the management team provided the opportunity for team members who may face challenges with their homes to stay on resort. This allowed me to have my young son also with me during what turned out to be a scary time.  This is just one of the reasons why I remain very appreciative of the value this organisation has for, and how it supports its team members,” Pasuris said.

Housekeeping manager, Jennifer Lee shared, “Winston is one of those leaders who is more than capable of adapting to any environment and never allows situations to have him daunted. During difficult times, he is one of the first to mobilise his team to find solutions to any challenge that we may face as a department. This quality is very important especially within this industry and I am happy Pasuris is a part of our team.”

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DEPARTMENT OF TOURISM REGULATIONS INTRODUCES “RATE YOUR RIDE” SYSTEM FOR TOURISTS VISITING THE TURKS AND CAICOS ISLANDS

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FROM THE MINISTRY OF TOURISM

 

Providenciales, Turks and Caicos Islands, 27th March, 2024 – Providenciales, Turks and Caicos Islands: The Department of Tourism Regulations is proud to unveil the “Rate Your Ride” system, a new initiative designed to enhance the vacation experience for tourists exploring our picturesque islands.

The “Rate Your Ride” system empowers tourists to provide valuable feedback on the quality of transportation services they receive while visiting the Turks and Caicos Islands. Through an easy-to-use online form, tourists can rate factors such as cleanliness, comfort, safety, and professionalism of drivers, helping us to assure the highest quality of service standards across all modes of transportation.

By participating in the “Rate Your Ride” system, tourists play a crucial role in shaping the future of transportation services in the Turks and Caicos Islands. Their feedback will enable us to identify areas for improvement and ensure that every visitor enjoys safe, comfortable, and convenient travel throughout their stay in the Turks and Caicos.

The code will also be publicly accessible through the cooperation of volunteer drivers who will make the rating code available in their vehicles. Flyers and stickers displaying the code will be distributed at hotels, resorts and airports. The mandated display of these codes is expected to align with the rollout of our tourism regulations in 2025.

For more information about the “Rate Your Ride” system and other initiatives by the Department of Tourism Regulations, please visit gov.tc/tourismregulations/or contact us via telephone at 946-4970 and email at tourismregulations@gov.tc.

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THE DEPARTMENT OF BEHAVIOURAL HEALTH SERVICES CONDEMNS RECORDING OF PERSONS WHO ARE IN CRISIS

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FROM THE MINISTRY OF HEALTH AND HUMAN SERVICES

 

Providenciales, Turks and Caicos Islands, 27th March 2024– The Department of Behavioral Health Services is appealing to the general public to refrain from recording and circulating videos of persons who may appear to be experiencing a mental health crisis. Anyone can experience a mental health crisis at some point in their life. According to the World Health Organization, 1 in 4 people will experience a mental health problem in any given year. Persons may struggle with very common conditions such as Anxiety and Depression or be diagnosed with more serious conditions like Bipolar Disorder or Psychosis.

“There are a lot of misunderstandings about various mental health conditions and how they may manifest. In addition, there are a number of negative perceptions and misconceptions that society exhibits towards people with mental health problems. However, just as we would show care and concern for someone diagnosed with Cancer, or any other physical illness, in the same way, we need to be as caring and helpful to persons with mental illnesses”– stated Director of the Department of Behavioral Health Services, Dr. Alicia Malcolm.

The Department is urging the public to call the following numbers if you see someone who appears to be experiencing a mental health crisis:

338-5473/338-3616: Providenciales, North or Middle Caicos

338-3614/338-3612: Grand Turk, South Caicos, Salt Cay

338-6301: Nights and Weekends

If someone is putting themselves or someone else in immediate, serious risk of harm, call 911.

The Department of Behavioral Health services is here to help and provides the following services which are free and confidential:

Location of above services:

o             Sam Harvey Building, Down Town, Providenciales,

o             Primary Health Care Department, Cheshire Hall Medical Center, Providenciales 

o             Department of Behavioural Health, Duncombe Alley, Grand Turk

 

Let’s all do our part in creating a community where people with mental health problems feel respected, supported and cared for. 

For additional information, please visit the Ministry of Health’s Facebook page on https://www.facebook.com/tciministryofhealth/ or the Department of Behavioral Health Services Faceebook on https://www.facebook.com/TCIDBHS/.

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Breaking Ground: TCI Could Lead in Regional Communication Standards

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Cardiff, Wales, United Kingdom, 27th March 2024: The PR, marketing, and communications sector is poised for potential growth and could lead the Caribbean region in terms of industry standards says Damian Wilson. Wilson’s suggestion comes after the release of a new research report into the current trends and future direction of the sector as a possible emerging industry in the Turks & Caicos Islands (TCI).

Wilson is the report’s author, which conveys the findings of research which he initiated. “One of the key research results is the considerable optimism by industry practitioners and government alike, with persons seeing growth potential. I believe that we can become regional leaders in this field. I believe that one of the initiatives that could be used to do this is by establishing a ‘TCI Centre of Communications Excellence’ within the TCI Community College. Such an institute would be dedicated to communication and media innovation with a particular focus on digital communications and ICT,” says Wilson.

He further explained, “I believe that the PR, marketing, and communications sector, like much of the country, is at a crossroads and could have an even greater impact on our socio-economic fabric. Some may have concerns about our small size, but I believe this makes us far more agile than our neighbours. All in all, any potential growth must be underpinned by new investments, professional development, and a strategy to integrate the sector into the broader economy.”

Wilson also said that he sees his research as a first step in understanding our own industry sectors in the TCI and would love to see more profound research and analysis conducted. He’s hoping that the report will spark discussion along those lines. The report is entitled ‘Current Trends and Future Direction: A Preliminary Report on the PR, Marketing, and Communications Sector in the Turks & Caicos Islands’. Anyone wanting a copy of the report can contact Damian Wilson via his email, damian.wilson.pr@gmail.com.

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