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Lucy-Ann Rigby, a shining example of growth

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#PROVIDENCIALES, Turks & Caicos Islands, October 26, 2022 –  “People learn best whenever they want to learn”, is the philosophy that drives Lucy-Ann Rigby, housekeeping supervisor at Beaches Turks & Caicos, as she helps in guiding the minds of those she leads.

Having received her secondary education at Clement Howell High school, the resort’s 27-year veteran’s first foothold into a professional career happened as she walked through the doors of Beaches Turks & Caicos (BTC) then Royal Bay resort on October 29, 1995.

Said Rigby, “I had no experience at all, but when circumstances forced me into seeking employment, the best place was to build from the ground up, and this period of growth started with me making the choice to be a housekeeper and join this resort family.”

Starting her career and a successful journey of learning and development with Beaches has been a most rewarding undertaking for Rigby. With consistent advancement from room attendant, to elite room attendant and then a promotion to supervisor in 2010, Rigby sees her growth as one synonymous with opportunities available at Beaches.

Adding that her passion for development is not only dedicated to herself, but also shared with the team members she leads, Rigby remarked that, “The structure of our entire housekeeping team here at Beaches is about team work. As a leader, I remain firm and fair, while we work together to meet our objectives, build relationships as well as foster the growth of each member of the team.”

Rigby attributes her advancement not only to her own commitment to growth but also the support from her managers as well as the learning opportunities provided through the company’s Sandals Corporate University.  “I have pursued multiple certificate courses to include communication, customer services, leadership, supervisor management, and train-the-trainer certification.  These have been very pivotal to me becoming the professional leader I am today, and the knowledge gained from these courses have also helped me in my personal life, and shared with my four children,” she added.

Meanwhile, Housekeeping Manager, Delretha Allen was swift to share her own praises for, and joy in having Rigby as one of her supervisors. Said Allen, “Lucy-Ann is one of the most meticulous members of the housekeeping leadership core. She is passionate about what she does each day and leads by example. She is a true mentor to her colleagues who have all learned so much from her. Lucy-Ann has shown her mettle as a strong supporter of the mission of the BTC brand and she continuously champions the charge of the resort to enhance the island’s hospitality industry offerings.”

For his part, General Manager, James McAnally was equally effusive, adding, “In my interactions with Lucy-Ann, she is always humble and courteous towards her colleagues and guests. Having a leader like Lucy-Ann on our team is a tremendous asset as she so easily raises the bar for her team members, integrates the local culture into the job, and she finds time to engage our guests to share her knowledge about the tranquil beauty of our breathtaking Turks and Caicos Islands.”
“Beaches employees are seen as a true asset to our beautiful islands.  We are well trained and we pride ourselves on giving the highest quality service to the people with whom we interact, whether they be locals or visitors. The training opportunities at Beaches Turks and Caicos allow every team member to grow and mature in any area of employment. This is the most ideal place to start or develop or finish your career in Turks and Caicos and I am proud to be a part of team Beaches TCI,” Rigby shared.

 

Photo Captions:

Header: Lucy-Ann Rigby, Housekeeping Supervisor at Beaches Turks and Caicos continues to give service above self as she leads a team of dynamic housekeepers while being firm, fair, and friendly.

1st insert: Lucy-Ann Rigby (left) Housekeeping Supervisor at Beaches Turks and Caicos completes a demonstration with Housekeeper Rhoda Jinson at the resort as both women share the passion of giving guests more than he or she expects

2nd insert: Lucy-Ann Rigby (right) Housekeeping Supervisor at Beaches Turks and Caicos shares a teaching and learning moment with Waedian Pearce, Houseman at Beaches Turks and Caicos during one of her routine visits.

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NATIONAL SECURITY COUNCIL STATEMENT REGARDING RECENT THREATS MADE AGAINST TURKS AND CAICOS ISLANDS AIRPORTS AND SCHOOLS

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May 6th, 2024 – As co-chairs of the National Security Council, Her Excellency the Governor and the Honourable Premier condemn strongly recent threats made against Turks and Caicos Islands airports and schools.

We have zero tolerance for these disruptions and the alarm that they cause. The Royal Turks and Caicos Islands Police Force (RTCIPF) continues to work closely with partner agencies and will keep the public updated as we manage the situation.

The National Security Council wishes to reassure residents, travellers and parents that the safety and security of our Islands is its highest priority.

All appropriate measures are being taken to address these threats and all required security protocols are being followed.

The Airports Authority and the Ministry of Education, with school principals are collaborating with the RTCIPF  investigations.

We encourage the public to be extra vigilant against phishing and malicious emails and report any suspicious activity to the authorities.

We appreciate the understanding of the public as we work to ensure the safety and well-being of our airports, schools and communities.

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GRACE BAY BEACH RANKED AMONG TOP BEACHES IN THE WORLD’S 50 BEST BEACHES

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Press Release

 

PROVIDENCIALES, TURKS AND CAICOS ISLANDS (May 3rd, 2024) The Turks and Caicos Islands’ Grace Bay Beach has once again been recognised among the top beaches in the world.

The World’s 50 Best Beaches has listed Grace Bay Beach among the top beaches in the world.

Grace Bay Beach, located on the island of Providenciales was listed at number 17 on the annual list.

The World’s 50 Best Beaches list, sponsored by Banana Boat, is a collaboration with over 1,000 of the world’s leading travel influencers and professionals.

The World’s 50 Best Beaches 2024 is a reflection of the opinions and experiences of top travel influencers and professionals around the world. The beaches were ranked according to eight important criteria: unique characteristics, wildlife, untouched, soundtrack of nature, easy to enter the water, often calm water, not too crowded and frequency of idyllic conditions.

Grace Bay Beach also featured among the top 20 in the 2023 World’s 50 Best Beaches list.

This is the latest accolade for Grace Bay Beach this year. Known for its powdery white sand and breathtakingly turquoise blue water, the famous beach was adjudged the number one Caribbean beach in February in Tripadvisor’s® Travelers’ Choice® Awards and Best of the Best for 2024, ranking number five among the Top 25 Best of the Best Beaches in the world.

In January 2024, Grace Bay was recognised as the #9 Best Beach in the Caribbean in the 10Best Reader’s Choice with Bambarra Beach in Middle Caicos ranked at #2.

Minister of Tourism, the Honourable Josephine Connolly said she is proud of the continued recognition of the leading beach in the Turks and Caicos Islands.

“As a destination that prioritises sustainable development and environmental preservation, the fact that Grace Bay Beach features consistently as one of the top beaches in the world stands as a testament to our commitment to stay “Beautiful by Nature”.  I urge visitors to come to the Turks and Caicos Islands to experience this and many other of our beautiful beaches across the Turks and Caicos Islands,” said the Minister.

Tine Holst, Co-Founder of The World’s 50 Best Beaches, said the list is meant to inspire travellers.

She said: “Our 2024 list is a reflection of the countless days spent by our judges, Beach Ambassadors and World’s 50 Best team discovering beaches around the world. The list will help inspire travelers to leave the beaten path behind and enjoy the most stunning and relaxing beaches on earth”.

Read World’s 50 Best Beaches description of Grace Bay Beach here.

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Family of 16 yo Tourist claims negligence in jet ski death; TCI Coroner’s Court hearing evidence

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Dana Malcolm 

Staff Writer 

 

#TurksandCaicos, May 2, 2024 – The family of a 16-year-old who died in Grand Turk six years ago while on a Carnival Cruise into Grand Turk is a little closer to closure as the Turks and Caicos Islands Coroner’s Court has opened his case for an inquest.

“On Wednesday, May 16th, 2018, at 11:30 a.m. Police and Emergency Medical Officials responded to a two-jet-ski collision that left a 16-year-old male dead, near the Cruise Terminal in Grand Turk. Two people were involved in the collision. The second male did not receive any injuries. This incident is under Police investigation.”

That was the brief police report in the aftermath of Nicholas Twyman’s death.

In the comments dozens of residents and visitors claim to have been on the scene that day, as the boy was pulled ashore, some trying to assist while others looked on, horrified.

Coroner Mickia Mills called up the case on March 21, 2024 almost six years after the incident occurred. Mills is in charge of finding out what exactly happened that day in Grand Turk and whether there was any negligence or if it was simply a terrible accident.

That verdict will be for the coroner and her potential jurors to decide. However, the family has shared their version of what happened that day.

A lawsuit filed in Florida Courts in October 2019 (Twyman v. Carnival Corp) detailed the heartbreaking hours that led up to the death of Nicholas. In it, the plaintiffs, listed as Gyjuanna TWYMAN and Michael Twyman, claim that they docked in Grand Turk and were curious about using the jet skis; both parents and the son were told by the Carnival team aboard the ship that there was not a formal shore excursion in Grand Turk involving jet skis, but that jet skis would be available for rent by the hour.

The family from Indiana claims three jet skis were rented, one for Nicholas, another for his father, Michael, and another for a different passenger, while their mother remained ashore. Wet Money Enterprise is listed as the jet ski company.

The family says they were given little instruction on using the Jet Skis, especially their son who was a new rider.  The lawsuit maintains that Michael was not given any instructions other than being told where the kill switch was and not to ride too close to the cruise ship.

Sometime during his excursion, the young man crashed into the other jet ski. The family claims that neither Carnival Cruises nor representatives from the jet ski company responded. They say it was his father who spun around on his own jet ski, dived into the water for his son, and brought him to shore.

Once there, it was the young man’s mother, a registered nurse, who started emergency medical care.

When Turks and Caicos’s EMS did arrive after 15 minutes the family claims they were unsure how to use certain medical implements and had to be directed by the distressed mother.

The court documents list the cause of death for the young man as blunt force trauma and drowning, similar to what is listed in the TCI courts.

Coroner Mills, who took up her position in 2024, will oversee the proceedings which continued on Tuesday, April 23rd.

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