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Lucy-Ann Rigby, a shining example of growth

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#PROVIDENCIALES, Turks & Caicos Islands, October 26, 2022 –  “People learn best whenever they want to learn”, is the philosophy that drives Lucy-Ann Rigby, housekeeping supervisor at Beaches Turks & Caicos, as she helps in guiding the minds of those she leads.

Having received her secondary education at Clement Howell High school, the resort’s 27-year veteran’s first foothold into a professional career happened as she walked through the doors of Beaches Turks & Caicos (BTC) then Royal Bay resort on October 29, 1995.

Said Rigby, “I had no experience at all, but when circumstances forced me into seeking employment, the best place was to build from the ground up, and this period of growth started with me making the choice to be a housekeeper and join this resort family.”

Starting her career and a successful journey of learning and development with Beaches has been a most rewarding undertaking for Rigby. With consistent advancement from room attendant, to elite room attendant and then a promotion to supervisor in 2010, Rigby sees her growth as one synonymous with opportunities available at Beaches.

Adding that her passion for development is not only dedicated to herself, but also shared with the team members she leads, Rigby remarked that, “The structure of our entire housekeeping team here at Beaches is about team work. As a leader, I remain firm and fair, while we work together to meet our objectives, build relationships as well as foster the growth of each member of the team.”

Rigby attributes her advancement not only to her own commitment to growth but also the support from her managers as well as the learning opportunities provided through the company’s Sandals Corporate University.  “I have pursued multiple certificate courses to include communication, customer services, leadership, supervisor management, and train-the-trainer certification.  These have been very pivotal to me becoming the professional leader I am today, and the knowledge gained from these courses have also helped me in my personal life, and shared with my four children,” she added.

Meanwhile, Housekeeping Manager, Delretha Allen was swift to share her own praises for, and joy in having Rigby as one of her supervisors. Said Allen, “Lucy-Ann is one of the most meticulous members of the housekeeping leadership core. She is passionate about what she does each day and leads by example. She is a true mentor to her colleagues who have all learned so much from her. Lucy-Ann has shown her mettle as a strong supporter of the mission of the BTC brand and she continuously champions the charge of the resort to enhance the island’s hospitality industry offerings.”

For his part, General Manager, James McAnally was equally effusive, adding, “In my interactions with Lucy-Ann, she is always humble and courteous towards her colleagues and guests. Having a leader like Lucy-Ann on our team is a tremendous asset as she so easily raises the bar for her team members, integrates the local culture into the job, and she finds time to engage our guests to share her knowledge about the tranquil beauty of our breathtaking Turks and Caicos Islands.”
“Beaches employees are seen as a true asset to our beautiful islands.  We are well trained and we pride ourselves on giving the highest quality service to the people with whom we interact, whether they be locals or visitors. The training opportunities at Beaches Turks and Caicos allow every team member to grow and mature in any area of employment. This is the most ideal place to start or develop or finish your career in Turks and Caicos and I am proud to be a part of team Beaches TCI,” Rigby shared.

 

Photo Captions:

Header: Lucy-Ann Rigby, Housekeeping Supervisor at Beaches Turks and Caicos continues to give service above self as she leads a team of dynamic housekeepers while being firm, fair, and friendly.

1st insert: Lucy-Ann Rigby (left) Housekeeping Supervisor at Beaches Turks and Caicos completes a demonstration with Housekeeper Rhoda Jinson at the resort as both women share the passion of giving guests more than he or she expects

2nd insert: Lucy-Ann Rigby (right) Housekeeping Supervisor at Beaches Turks and Caicos shares a teaching and learning moment with Waedian Pearce, Houseman at Beaches Turks and Caicos during one of her routine visits.

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Six Unauthorised Structures Demolished During Multi-Agency Planning Enforcement Operation

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Before demolition

After demolition

Providenciales, Turks and Caicos Islands – Friday, 17 July 2026: The Planning Department, with support from the Informal Settlements Unit (ISU), and the Crown Land Unit conducted a coordinated enforcement operation on Thursday, 2 July 2026, resulting in the demolition of six unauthorised structures on private property at Block and Parcel 60502/48. Security for the operation was provided by the Royal Turks and Caicos Islands Police Force.

The enforcement action followed the issuance of an Enforcement Notice by the Planning Department on 29 January 2026, advising the persons responsible for the structures that they had been erected without the necessary planning approval and were required to be removed. Following the expiration of the compliance period, a multi-agency operation was organised to carry out the demolition.

Before demolition activities commenced, personnel conducted a comprehensive inspection of the site to confirm that all structures were unoccupied and free of gas cylinders or other hazardous materials. These precautionary measures were undertaken to safeguard the welfare of both the enforcement teams and the public while ensuring the operation was carried out safely and efficiently.

Upon completion of the exercise, participating agencies returned to Police Tactical Headquarters for a debrief, marking the successful conclusion of another coordinated enforcement effort.

The Government of the Turks and Caicos Islands reminds members of the public that all construction activities must receive the appropriate planning approvals before work begins. The Planning Department will continue to work alongside its partner agencies to enforce the Planning Ordinance, promote orderly development and ensure that construction throughout the Islands complies with the applicable laws and regulations.

Members of the public are encouraged to familiarise themselves with the planning approval process and to seek guidance from the Planning Department before undertaking any development to avoid enforcement action and loss of money invested.

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DDME’s Hurricane Hunt Scavenger Hunt Sparks Community Spirit and Storm Preparedness in Providenciales

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Department of Disaster Management and Emergencies: Providenciales, Turks and Caicos Islands — Fifteen teams raced across Providenciales on Saturday July 4th for the inaugural DDME Hurricane Hunt, a community scavenger hunt designed to combine friendly competition with hurricane preparedness education.

Teams were given a bag of supplies and 15 cryptic clues, participants had less than two hours to pinpoint locations and collect hurricane must-haves; including water jugs, shovels, flashlights and other supplies that every household should have on hand ahead of a storm.

The challenge tested not only participants’ local knowledge and navigation skills, but also their teamwork under time pressure; all while reinforcing practical lessons about what it takes to stay ready when a storm approaches.

Beyond the hunt itself, the event drew a lively crowd of families and supporters who turned out to enjoy a full day of festivities. Attendees took part in games, received free gifts, face painting, canvas painting, bounce houses and visited vendor booths; while enjoying fresh food off the grill throughout the afternoon.

“This event brought together the best of both worlds; a fun, high-energy competition and a meaningful reminder of how important it is for our community to be prepared,” Mr. Aaron Ballantyne, Community Preparedness Officer for Providenciales. “Seeing 15 teams fully engaged, racing to landmarks across the island while learning what belongs in a hurricane kit, was exactly the outcome we hoped for.”

DDME extends their sincere gratitude to the stakeholders that partnered with the event and generously donated their time, resources and efforts to make it a success: The Turks and Caicos Islands Red Cross, The Oseta Jolly Primary School, The Royal Turks and Caicos Islands Police Force, Do It Center (Building Materials), KB Homes, Digicel TCI, Frost Cay and Clint Grilling and Catering Services, along with all other vendors who were solicited.

The event’s success was also made possible by the private organizations and government departments that opened their locations to serve as scavenger hunt sites, allowing the hunt to unfold across the island; from Chalk Sound to Long Bay.

The quick thinking first place team consisted of; Neekimo King, Keturah Miller-Brown, Lashaunda Dickenson and Kebba Thomas who all walked away with exciting prizes.

Ms. Bernadya Smith, Public Information and Media Manager stated; “With hurricane season underway, this event, along with our recent Hurricane Expo held in Grand Turk and community pop-ups throughout the country, is a testament to DDME’s commitment to blending community engagement with year-round storm readiness. We look forward to making this event an annual staple that brings families together while keeping preparedness at the forefront of every community we serve.

Follow DDME social media pages to stay up to date with upcoming events and to join their weekly quizzes for a chance to win exciting prizes all hurricane season long.

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Invest TCI Supports Certification of Local Flats Fishing Guides Through MSME Technical Assistance Under Historic TCFFA–TCICC Partnership

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Providenciales, Turks and Caicos Islands — June 11th   2026 — Invest Turks and Caicos Islands has confirmed a financial commitment of $26,750 through the MSME Programme’s Technical Assistance support to assist 35 participants undertaking STCW and Fly-Fishing Guide Certifications under the Turks and Caicos Fly Fishing Association (TCFFA) and the Turks and Caicos Islands Community College (TCICC) partnership. The support is intended to strengthen the capacity of existing and emerging local operators within the flats-fishing and marine–based tourism sector, helping participants formalize their skills, improve service standards, and access higher-value economic opportunities.

The announcement follows the signing of a Memorandum of Understanding between TCFFA and TCICC on 12th May 2026, establishing the country’s first endorsed and regionally recognized Sustainable Fly-Fishing curriculum. That partnership, funded in part by the UK Government through the Darwin Plus Local initiative, aims to certify twenty or more Turks and Caicos Islanders as Flats-Fishing Guides and Train-The-Trainers — drawn from Providenciales, North Caicos, South Caicos, Middle Caicos, and Grand Turk.

Invest TCI’s contribution ensures that the financial barrier to certification does not prevent qualified candidates from accessing this sector-building opportunity. The support is being provided as technical assistance to strengthen the capacity of existing and emerging MSMEs within the flats-fishing and marine-based tourism sector, enabling participants to formalize, improve service standards, and access higher-value market opportunities.

“We are indeed happy to be a part of this initiative and to provide financial support towards the certification of the 35 participants. Invest TCI is committed to empowering small and medium enterprises and the individuals who drive them – and this programme is a direct example of that commitment in action.” — Alexa Cooper, Vice President – SME Development, Invest Turks and Caicos

Regional studies, including research on The Bahamas’ flats-fishing sector, show that the industry can generate significant economic value through lodging, meals, transport, retail, and guided services. This demonstrates the potential for Turks and Caicos to strengthen its own flats-fishing value chain through professional training, certification, and local enterprise development.

Angela Musgrove, CEO of Invest Turks and Caicos, highlighted the strategic alignment between the investment and Invest TCI’s broader mission:

“Invest TCI’s mandate is to support a stronger, more diversified economy with Turks and Caicos Islanders positioned to benefit from the industries that shape our future. This initiative directly aligns with that mandate. By supporting certification for local flats-fishing guides, we are helping to convert local knowledge into recognized credentials, strengthen small business capacity, and retain more value within our communities. It is a practical investment in people, enterprise, and sector development.” — Angela Musgrove, CEO, Invest Turks and Caicos

TCFFA President Levardo Talbot, whose association initiated the candidacy process and identified the funded participants, welcomed Invest TCI’s commitment as pivotal to the programme’s reach:

“For the first time, Turks and Caicos Islander fly fishing guides have an endorsed and regionally-recognized, locally delivered pathway into a profession that has long been built on their knowledge but not always on their terms. Invest TCI’s support ensures the people who should be in this room are in this room.” — Levardo Talbot, President, Turks and Caicos Fly Fishing Association

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