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TCI Ministry of Education Communication Strategy under construction

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#TurksandCaicos, August 21, 2022 – One of the critical reform strategies emanating from the Ministry of Education, Labour, Employment & Customer Services Executive Retreat held in May 2022 sought to strengthen the Ministry’s Communications, Branding and Public Relations capabilities. The agreed output was the development of a Strategic Communication & Public Relations Policy that would provide a comprehensive blueprint to guide and bolster the Ministry’s communication efforts with our internal and external stakeholders.

To achieve this, the Ministry has mobilised a working group inclusive of a representative from each Department and Statutory Agency within its remit, that is tasked with the drafting of this policy. To support the working group and ensure a robust and comprehensive Communications Policy, capacity development in the dynamic area would be essential, to hone capacities and broaden knowledge and skills.

Through partnership with the National Security Secretariat, the Ministry of Education was able to share the services of a hired consultant Dr. Livingston White to facilitate a Training Workshop on Strategic Communications Planning & Public Relations exclusively for the Ministry of Education’s Team.

This Training & Development session took place on July 13th, 2022, and twenty-five members of staff participated in the hybrid session which allowed staff to participate face-to-face and virtually.

Facilitator, Dr. Livingston A. White is a senior lecturer and director (2018-2021) at the Caribbean School of Media and Communication (CARIMAC), at The University of the West Indies (UWI), Mona Campus where he teaches courses in Communication Analysis and Planning, Social Marketing/Health Communication and Communication Research Methodology both at the undergraduate and graduate level.

Additionally, he has conducted research and facilitated numerous workshops on communication. These include workshops on effectively communicating during crisis conducted for Caribbean Disaster Emergency Management Agency (CDEMA) in the Bahamas, the British Virgin Islands and Barbados, as well as for the Department of Disaster Management & Emergencies, Ministry of Tourism, Heritage, Environment and Gaming, Turks & Caicos.

Vivian Easton Tyson, a local journalist with more than 20 years’ experience in hard news, entertainment, and sports writing was invited to make a presentation and facilitate discussions. Having a representative from the local media houses was important in this process, as engagement with stakeholders provides useful information to understand expectations, challenges, and other insights to inform our policy.

The Minister of Education, Labour, Employment and Customer Services, Hon. Rachel M. Taylor, noted the workshop training as “vital, because effective communication is fundamental to my Ministry’s programmes. It allows us to build relationships with stakeholders, avert misunderstandings and enables the Ministry to build a solid respectable image.”

The Deputy Permanent Secretary, Ms. Keisha Taylor lauded the programme as one which promotes “positive relationships between colleagues, media and other stakeholders as well as pro-social behaviours through the development of social and emotional skills.”

She also noted that, direct and open communication is fundamental to the Ministry’s communications Strategy and that effective communication is more than just pronunciation, intonation, or articulation, it enables the building of relationships, trust, unity, understanding, accountability and clarity of goals, objectives, and purpose.

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

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Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

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Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

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Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

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Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

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