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‘Consumer is King’, a first effort by the TCI Department of Trade launched on Monday

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By Dana Malcolm

Staff Writer

 

#TurksandCaicos, December 7, 2021 – To a room of retailers and commercial business owners, the government minister with responsibility for Finance, Investment and Trade made a bullish statement and it forecasts the potential future of Turks and Caicos consumerism.

“I don’t want to see where people say uhhh it’s pretty good for the Caribbean, I want them to say it’s pretty good period. The service that you get here shouldn’t be watered down because you’re in the Caribbean.”

The charge came from Finance Minister. E.Jay Saunders at the launch of the Turks and Caicos Islands Government’s ‘Consumer is King’ campaign on Monday.

The campaign which is now in full swing with a visit to Grand Turk planned for today (December 7) and visits to North and Middle Caicos planned for Wednesday aims to educate TCI citizens about their rights under the Consumer Protection Ordinance.

Deputy Premier, E. Jay Saunders said one of his goals for the TCI was to get consumer standards on the islands on par with those in North America and the UK. During his address, he expressed how difficult it was to do something as simple as buying a laptop online.

He said. “There is a distinct gap between the ‘haves’ in North America and ‘have-nots’, us in the Caribbean but as consumers, we want the same things …That is why consumer protection is important…this is the step towards getting our standards to where they [North America] are.”

He says it was his hope that through the Department of Trade, Turks and Caicos consumers would experience ‘no difference’ in the quality of service available to them in stores on the island in comparison to those worldwide.

He cited the Department as ‘instrumental in educating Turks and Caicos consumers about their rights.

Lisandra Colley, the Director of the Department of Trade, Industry & Fair Competition also spoke at the event.  Ms. Colley debuted the campaign’s new tagline ‘Consumer Protection is Everybody’s business’ and reminded islanders that this was more than a tagline.

“The campaign aims to promote dialogue on the impact and application of the Ordinance, prevent unfair and misleading practices in the marketplace and to prevent the exploitation of vulnerable members of our community,” she stated at the opening, which was held at Beaches Turks and Caicos.

The director said the launch was not a one-off event, telling the attendees that, “This is a continuous campaign until every resident in the TCI is aware.”

Following the declaration, Colley announced the next phase in the government’s bid to make Turks and Caicos residents more aware, is a cross-country awareness initiative.

The initiative which is in Grand Turk today will run from December 7th to 10th and aims to impart information about the ordinance to consumers one on one. She announced North and Middle Caicos as the next stop on December 8th, South Caicos on December 9th, and the Providenciales on December 10th.

The Department’s efforts did not end there.

They also hope to reach their goal by educating a ‘large majority of islanders’ by distributing small bites of information about the ordinance using ‘Did you Know’ across different types of media.

A jingle competition for TCI high school students will also be held early next year in a bid to make the information as accessible as possible and further engage parents noting that, “When students have access to information, parents by default have to learn something from it.”

Director Colley expressed the hope that attendees would have been enlightened by the launch and charged them to share what was learned with their customers, staff and constituents across the Turks and Caicos Islands.

In attendance and helping to open the Consumer is King campaign, were Washington Misick, TCI Premier; Nigel Dakin, TCI Governor and executive members of the Turks and Caicos Chamber of Commerce.

 

 

 

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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Bahamas News

Caught in the Net, Not Accused of Wrongdoing

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What the Attorney General must do now to protect Bahamian exports

Deandrea Hamilton | Editor

NASSAU, Bahamas — The United States’ decision to impose a 12.5 percent tariff on Bahamian exports is about more than higher costs for seafood, rum and other goods entering the American market. It is a warning that The Bahamas must move quickly to strengthen or clarify its legal framework governing forced labour and supply-chain enforcement.

The tariff, which takes effect July 24, is part of a sweeping U.S. trade action affecting 60 economies following a review by the Office of the U.S. Trade Representative (USTR). The review concluded that the listed countries have not adequately prohibited or enforced measures against goods linked to forced labour in global supply chains.

The action follows a recent U.S. Supreme Court ruling that invalidated an earlier series of Trump-era tariffs imposed under emergency powers. In response, the Trump administration shifted to a different legal authority—Section 301 of the Trade Act of 1974—using findings from a U.S. Trade Representative investigation into forced-labour compliance to support a new round of tariffs affecting 60 economies, including The Bahamas.

Importantly, the action does not accuse Bahamian businesses of using forced labour. Instead, it reflects the U.S. view that The Bahamas’ legal or enforcement framework does not yet meet the standard Washington expects.

That distinction matters.

The Attorney General’s Office now has the responsibility to lead the country’s legal response. That begins with determining precisely what concerns the U.S. Trade Representative identified, reviewing whether Bahamian law adequately addresses those concerns and, where necessary, recommending legislative or regulatory changes. If deficiencies exist, legal amendments and stronger enforcement could help position The Bahamas for removal from the tariff list.

The government may also seek formal discussions with U.S. officials while those reforms are undertaken, outlining a clear timetable for compliance and demonstrating that the country is committed to meeting international labour standards.

A Nassau Guardian front-page report on July 24 drew attention to the tariff action, prompting broader questions about why The Bahamas was included among the 60 economies affected by the U.S. trade measure and what steps are now needed to restore full confidence in the country’s trade framework.

For many Bahamians, the immediate concern will be the fisheries sector, one of the country’s largest export industries. Commercial shipments of lobster, conch, fish, crawfish and other products entering the United States could become more expensive because of the additional tariff, potentially affecting exporters’ competitiveness.

The broader lesson is that international trade increasingly depends not only on quality products, but also on strong business relationships and confidence in the legal systems that govern them.

For The Bahamas, this is less a finding of wrongdoing than a reminder that international credibility is earned through modern laws, effective enforcement and trusted partnerships. The challenge now is for the Attorney General’s Office to lead a swift legal review, identify any deficiencies and chart a clear path toward compliance so Bahamian exporters are not burdened any longer than necessary.

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