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Nicola Madden-Greig has been named the new president of the (CHTA)

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October 30, 2021 – The award-winning Jamaican businesswoman was elevated to the position during CHTA’s Annual General Meeting last week. She will serve the final year of a two-year term vacated by Pablo Torres, who tendered his resignation as he assumed broader regional responsibilities with Hilton International.
Madden-Greig recognized Torres for his work as president, thanking him “for stepping up to the plate to lead the association at a time of extreme crisis.” She lauded his leadership during the pandemic, and wished him well in his new role as Area Vice President of Operations – Full and Focus Service Hotels in the Caribbean, Mexico and Central America for Hilton International.
In accepting the presidency, she said technology and sustainability will be two of her top priorities as she embarks on a three-year term. She also is looking forward to growing CHTA’s membership and helping the association become an even stronger voice for Caribbean tourism.
Declaring that “Caribbean tourism must not only survive, but thrive,” Madden-Greig stressed the importance of better collaboration, establishing new partnerships and strengthening existing ones as the industry grapples with the ongoing threat of climate change and the continuing challenges of the COVID-19 pandemic.
Looking to the future, she said, “Climate change still presents an existential threat to a sustainable industry,” and added that technology has vastly changed how tourism works.
“From the way we tackle our tasks to how we communicate with co-workers, suppliers, and current and prospective customers, technology has created ripples of change that have impacted companies in every industry,” she said.
As an example, she pointed to the tourism industry’s response to COVID-19, “where the virtual world became front and center and a proliferation of apps, communication tools such as Zoom and Microsoft Teams and other platforms became indispensable.”
She urged members of the Caribbean tourism sector to reimagine the industry and use the latest technological tools to deliver new customer experiences “geared around hyper-customization”.
To that end, Madden-Greig said one of her goals is to create a Caribbean tourism technology task force within CHTA that would examine opportunities to use tools such as artificial intelligence, augmented reality, virtual reality, big data and robotics to establish smart tourism enterprises in smart destinations, utilizing smart teams.
However, she said, while technology offers innovative solutions, she cautioned the sector against compromising the trademark, authentic warmth of Caribbean people, noting that “a resilient, engaged, human-centric and sustainable industry is critical in this new paradigm shift.”
This people-centered approach, she added, “must continue to be an integral part of the planning process as we embed Industry 5.0 technology into tourism enterprises and work to upskill, reskill and provide support mechanisms for team members to transition into new roles or to provide exit options and support.”
She affirmed that small, micro and medium-sized tourism enterprises must not be left behind in the shift to a higher-tech industry, and urged broad-based collaboration among the public and private sectors, nongovernmental organizations, multilateral groups and local hotel and tourism associations to ensure smooth delivery of new products and services.
Acknowledging the value of education, Madden-Greig underscored the need to work with academic institutions across the Caribbean to ensure the available programs reflect the changing trajectory of tourism and that “our young people are getting the right tools to be able to meet the challenges and opportunities of the sector.”
Madden-Greig also reiterated that broadening membership participation to build a stronger CHTA will be critical in moving forward.
“Let’s ensure the Caribbean rhythm never stops and vibrates throughout the entire world,” she said.
Madden-Greig, who is currently the group director of marketing and sales for The Courtleigh Hospitality Group, brings two decades of tourism industry experience to her new role with CHTA.
She is a former two-term president of the Jamaica Hotel & Tourist Association (JHTA) and current chair of the Gastronomy Tourism Network. Madden-Greig also sits as a director on the Jamaica Tourist Board and the boards of JHTA, the Jamaica Chamber of Commerce, and the Tourism Linkages Council of Jamaica. She received JHTA’s President’s Award in 2006 and 2019, and, earlier this year, was named a recipient of Jamaica’s Order of Distinction (Officer), one of the country’s highest honors.

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Liberty Caribbean Supports Regional Forum on AI, Cyber Resilience and Digital Inclusion  

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Port of Spain, TRINIDAD & TOBAGO (February 24, 2026) — Liberty Caribbean, the operators of Flow, Liberty Business and BTC, recently served as Gold-Level Partner of the two-day Trinidad and Tobago Internet Governance Forum (TTIGF), themed “The Innovation Paradox – Balancing Progress with Responsibility and Resilience”.

The Digital Divide is of particular interest to Liberty Caribbean and is being addressed through its Charitable Foundation across the region. Low broadband penetration in the Caribbean contributes to diminished opportunities for individuals, communities, and local economies, but with the support of funding partners, this gap can be addressed through a comprehensive programme – JUMP – that focuses on providing access, devices, and digital skills.

“Liberty Caribbean was proud to serve as Gold-Level Partner of the TTIGF because the conversations taking place here shape key digital policies for multiple stakeholders,” said Simone Martin-Sulgan, Vice President and General Manager, Flow Trinidad.

“As technology accelerates at an unprecedented pace, we must ensure that innovation strengthens our societies rather than fragments them. The theme, ‘The Innovation Paradox – Balancing Progress with Responsibility and Resilience,’ speaks directly to the work we do every day: building networks that are not only fast and reliable, but secure, inclusive and future-ready.”

Across the Caribbean, the digital divide remains one of the most pressing barriers to equitable growth. Low broadband penetration limits access to education, entrepreneurship and essential services, and that is why we are deeply committed to closing this gap.

Through the Liberty Caribbean Charitable Foundation and initiatives like the JUMP Programme, the company is expanding access to technology, affordable connectivity and digital skills training so that individuals and communities are empowered to participate fully in the digital economy.

Martin-Sulgan further stated “at Liberty Caribbean, we believe progress and responsibility must move in lock step. By investing in resilient networks, inclusive programmes and trusted partnerships, we are helping to build a Caribbean that is innovative, secure and prepared for the opportunities ahead.”

Topics covered during the Forum, with over 140 participants, included “Securing Critical Infrastructure”, Integrating AI into Digital Transformation”, “The Digital Divide”, The Human Cost of Innovation – Mental Health and Well-being in the Digital Age’, and AI, Cyber Resilience and Regional Innovation”.

Focused on the underlying mandate of the Conference theme thought leaders, innovators, policymakers, technologists, researchers, and community stakeholders were invited to explore how countries can evolve boldly without compromising values or long-term stability.

Photo Caption: 

TTIGF – l-r Darren Campo, Regulatory & Compliance Officer; Yolande Agard-Simmons, Senior Manager Communications; and Kevon Swift, Senior Manager Government and Regulatory Affairs of Flow Trinidad in attendance at the Post Event Mixer at Caribbean Telecommunications Union’s Head Office in St Clair, Port of Spain

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Mottley Sworn in After Historic Clean Sweep in Barbados Election

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Barbados, February 12, 2026 – Prime Minister Mia Amor Mottley was this afternoon officially sworn in for a third consecutive term, hours after delivering one of the most emphatic election victories in Caribbean political history — another complete capture of all 30 seats in Barbados’ House of Assembly.

The ceremony, conducted by President His Excellency Lt. Col. The Most Honourable Jeffrey Bostic, marked the formal start of a new administration following the February 11, 2026 general election, which returned the Barbados Labour Party (BLP) to power with a renewed and overwhelming mandate.

In a statement after taking the oath, Mottley said she accepted the responsibility “with humility and resolve,” thanking the people of Barbados for placing their trust in her leadership once again and urging national unity as her government begins its new term. Attorney Wilfred Abrahams was also sworn in as Attorney General.

The result is historic not only for its scale but for its consistency. This is the third straight general election in which the BLP has won every constituency, reinforcing Mottley’s dominance in national politics and extending an unmatched era of one-party control in the modern democratic period.

Voting day unfolded under the watch of a CARICOM Election Observation Mission, led by Antigua and Barbuda’s Supervisor of Elections Ian Hughes and supported by senior electoral officials from Belize and Jamaica. The team engaged key institutions ahead of the poll and monitored the process across the island.

Regional leaders were swift in their congratulations.

Guyana’s President Irfaan Ali described the outcome as “emphatic and historic,” saying the clean sweep reflected how deeply Mottley’s leadership has connected with Barbadians and expressing optimism about strengthening ties between the two countries.

Jamaica’s Prime Minister Andrew Holness also hailed the victory, noting that her re-election provides an opportunity to deepen cooperation within CARICOM and advance shared regional priorities.

The scale of the win again leaves Barbados without a parliamentary opposition, a reality that has become a defining feature of the political landscape since 2018. Supporters argue the repeated mandate reflects public confidence in Mottley’s stewardship of economic reform, climate diplomacy, the transition to a republic, and Barbados’ expanding global influence.

Now, newly sworn in and backed by another unanimous parliamentary majority, Mottley begins a third term with both extraordinary political capital and equally high expectations at home and across the region.

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Liberty Caribbean Committed to ‘Elevating Region’ at CANTO  

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Simone Martin-Sulgan, Vice President and General Manager, Flow Trinidad & Tobago

Liberty Caribbean is Diamond Sponsor of CANTO Connect 2026 and 42nd AGM

 

Port of Spain, TRININDAD & TOBAGO (February 1, 2026) — Liberty Caribbean, the operators of Flow. Liberty Business and BTC, has reaffirmed its commitment to turning regional connectivity into measurable economic and social outcomes as Diamond Sponsor of CANTO Connect 2026 and its 42nd Annual General Meeting.

CANTO is the leading regional body that brings together telecommunications operators, ICT providers, regulators, governments, and industry partners to support the development of the Caribbean’s digital and communications landscape.

Simone Martin-Sulgan, Vice President and General Manager, Flow Trinidad & Tobago delivered the sponsor’s address on behalf of Liberty Caribbean.

“The work of laying fibre and lighting towers is done; connectivity is now our foundation,” she said.

“The real task before us is to translate that foundation into innovation, productivity and prosperity for our people. Intelligent connectivity, such as networks designed for 5G, AI and IoT, will be the platform for smarter public services, more resilient systems and scaled opportunities for Caribbean entrepreneurs.”

Martin-Sulgan emphasised that infrastructure alone will not deliver sustainable progress.

“Digital progress must become digital prosperity. That means creating career pathways for young people, helping local businesses scale and ensuring citizens across our communities can fully participate in the digital economy. A connected Caribbean should also be a confident, creative and globally competitive Caribbean,” she said.

Liberty Caribbean is represented by a senior delegation at CANTO Connect to support the conference objectives of aligning policy, investment and execution across the region under this year’s theme ‘Elevate the Caribbean – From Connectivity to Global Competitiveness’.

Liberty Caribbean’s delegation includes Inge Smidts, Chief Executive Officer; Desron Bynoe, VP and General Manager, Flow Barbados; Susanna O’Sullivan, VP and General Manager, North Caribbean; Marilyn Sealy, Senior Director, Head of Communications; Dominic Boon, VP, People; Daniel Neiva, Chief Commercial Officer, B2B; Bradley Ramcharan, Director, B2B, Trinidad & Tobago; Yolande Headley, Country Manager, Dutch East Caribbean; and Jade Reymond, Country Manager, Flow Anguilla.

Martin-Sulgan thanked CANTO’s local secretariat for convening the forum and urged delegates to convert conversation into action.

“If we align policy, capital and capability, the Caribbean can move from connectivity to competitiveness. Liberty Caribbean will continue to invest in resilient networks, nurture homegrown talent and partner to deliver measurable social and economic value across our markets,” she said.

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