Connect with us

TCI News

Turks & Caicos Celebrates Launch of TEAM and 20th Anniversary of TIDES Training Program

Published

on

#PROVIDENCIALES, Turks and Caicos Islands (November 3, 2020) – The Turks & Caicos Islands Tourist Board in collaboration with the Ministry of Tourism, Environment, Heritage, Maritime, Gaming and Disaster Management and the TCHTA will seek to reinforce and reignite an appreciation for Turks & Caicos among residents by encouraging domestic travel to discover the uniqueness of each Sister Island during its annual observance of Tourism Environmental Awareness Month (TEAM). Turks & Caicos also joins with its Caribbean counterparts to celebrate Caribbean Tourism Month throughout November.

Advertisement

During a press conference on November 2nd held at the Office of the Premier in Providenciales, a new TEAM theme was unveiled – ‘Rediscover Turks & Caicos’ which will be used for the next three years. The previous theme ‘Tourism Is Key, It Starts With Me’ has been retired after five years.

The other highlight of the event was the commemoration of the 20th anniversary of the TIDES program. TIDES, which stands for Together Individuals Delivering Excellent Service, began as the TCI Host Training Programme in September 2000. The training program was created to enhance the Turks and Caicos’ visitor’s experience by raising the level of customer service to complement Turks and Caicos’ position as a premier holiday and investment destination. The program has seen thousands of civil servants, public service drivers and private sector employees benefit from the customer service course. To mark the occasion, the Tourist Board used the opportunity to honor its Training Manager Ms. E. Blythe Clare who has championed the program is recognized as an exemplary ambassador for Turks & Caicos.

Minister with responsibility for tourism and environment Hon. Ralph Higgs officially declared Tourism Environmental Awareness Month open and stated, “Our environment and tourism sector are vital to our country. I want to encourage the general public, across the length and breadth of the Turks & Caicos Islands, to not only remember the importance of our tourism industry but also the bedrock of that industry is our environment. We each have an important role as caretakers and custodians in ensuring that it is protected. These are indeed challenges times, however, brand Turks & Caicos is still trending positively in the world. Notwithstanding COVID-19, we continue to see strong interest in our destination. I believe that as soon as the pandemic subsides, we will see more visitors returning to our shores, and Turks and Caicos Islanders regaining their rightful place as participants and contributors to our economy.

TCI TEAM 2020

I encourage residents to rediscover the beautiful islands that God has blessed us with in this archipelago. Go and experience the quaintness of Salt Cay, the elegant and rustic beauty of Grand Turk and indulge in the opportunities and possibilities that exist in South Caicos. North and Middle Caicos are the gem among these islands and I believe the future of the tourism industry lies within them. Providenciales, of course is the breadbasket of the country, and all of our Sister Islands are available for you to explore and enjoy. Due to the pandemic the government has put regulations in place to mitigate against the spread of the virus, however, please ensure that as you travel domestically you are following all the protocols outlined to safeguard your health.”

The Tourism Environmental Awareness Month events will be mainly hosted virtually and will include:

·         Virtual Tour of Grand Turk on November 9th

·         Rediscover Turks & Caicos: Back in the Day Island Experiences on November 10th

·         Virtual Tour of Junkanoo Museum on November 11th

·         Virtual Tour of Cheshire Hall Plantation on November 13th

·         Nationwide Clean Up and Drive-by Giveaway on November 14th

·         Virtual Tourism Symposium on November 18tth

·         Rediscover Turks & Caicos: Island Delicacies on November 25th

As part of the month’s celebrations, Turks & Caicos Islands residents and students are encouraged to ‘Rediscover Turks & Caicos’ in a creative sense by participating in a video and art competition. The video competition is open to the general public to submit a video based on the theme while fourth to sixth grade students are invited to submit visual art interpretations of the theme. The winners of both competitions will receive cash prizes. Criteria for entry and submission guidelines are available on our website https://turksandcaicostourism.com/tourism-month/.

Follow the Turks and Caicos Tourist Board’s public relations unit via its Facebook page ‘Turks and Caicos Tourist Board Press’ for live streaming and updates on all TEAM events.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

Government

$94.1Mfor Health; Knowles Pushes to Keep Care at Home

Published

on

Turks and Caicos, April 25, 2026 – A major shift in how healthcare is delivered in the Turks and Caicos Islands is at the center of the Government’s latest budget, with a focus on reducing reliance on overseas treatment and strengthening services at home.

Presenting his contribution to the national debate, Kyle Knowles outlined a strategy aimed at building a more sustainable healthcare system—one that allows more residents to access quality care within the country.

The health sector has been allocated $94.1 million, making it one of the largest areas of public spending in the $550.8 million Budget passed on April 23.

Central to the Minister’s approach is a restructuring of the Treatment Abroad Programme (TAP), which has grown significantly in recent years as more patients are sent overseas for specialized care.

The Government now aims to reverse that trend.

“We are reforming healthcare to ensure long-term sustainability,” Knowles indicated, pointing to efforts to strengthen local services and reduce the need for travel.

The strategy includes improving healthcare infrastructure, expanding services available within the islands and increasing efficiency through the digitization of medical records.

Digitization is expected to support better coordination of care, reduce delays and allow for more accurate tracking of patient needs—part of a broader effort to modernize public services.

The Minister emphasized that the goal is not only cost control, but improved access.

“No family should have to leave home to get quality care,” he said, underscoring the Government’s intention to refocus healthcare delivery on local capacity.

The shift comes as rising healthcare costs continue to place pressure on public finances, with overseas treatment representing one of the most expensive components of the system.

By investing more heavily in domestic services, the Government is seeking to reduce that burden while improving outcomes for residents.

While the direction is clear, details on timelines and the pace of expansion for local services were not fully outlined in the presentation.

Still, the emphasis on sustainability, access and modernization signals a strategic pivot in how healthcare is expected to evolve in the Turks and Caicos Islands.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

Continue Reading

Government

Premier Defends Budget Strategy, Rejects Claims of Inefficiency

Published

on

Turks and Caicos, April 25, 2026 – Premier Charles Washington Misick has pushed back against criticism of the Government’s newly passed budget, defending both its direction and execution as deliberate and necessary for national development.

Wrapping up debate on the $550.8 million Budget, passed on April 23, the Premier dismissed concerns raised by the Opposition about inefficiency, rising costs and gaps in delivery, insisting the Government’s approach is measured and focused on long-term growth.

“This budget is about delivering for our people,” Misick said, as he reinforced the administration’s commitment to infrastructure, healthcare expansion and broader economic development.

Opposition Leader Edwin Astwood had earlier challenged the Government’s performance, pointing to unfilled posts, delayed projects and what he described as weak execution despite increasing allocations.

In response, the Premier rejected the notion that the Government is failing to deliver, instead arguing that building national capacity takes time and sustained investment.

He maintained that staffing challenges are being addressed and that improvements across ministries are ongoing, even as demand for public services grows.

The Premier also defended the scale of spending, framing it as a necessary step to support development across the islands, rather than unchecked expansion.

“We are investing in the future of this country,” he said, pointing to continued funding for infrastructure, community development and public services.

On the question of equitable growth, Misick reiterated his administration’s focus on balanced development, including ongoing investments in the Family Islands.

He argued that progress is being made, even if transformation is not occurring as rapidly as some would like.

Throughout his closing remarks, the Premier leaned on the country’s economic fundamentals—highlighting strong cash reserves, stable growth projections and international confidence in the Turks and Caicos Islands’ fiscal management.

While the rebuttal addressed criticism head-on, it did not significantly alter the structure of the budget or introduce major new measures in response to concerns raised during the debate.

Instead, the Government’s position remained consistent: the plan is in place, the investments are targeted, and delivery will continue.

The exchange underscores a clear divide—between an Opposition pressing for faster, more measurable results, and a Government maintaining that its strategy is already on course.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

PHOTO COURTESY OF THE OFFICE OF THE PREMIER

Continue Reading

Government

Digital Government Push Advances, but Reliability and Security Details Remain Unclear

Published

on

Turks and Caicos, April 25, 2026 – There was no mistaking the enthusiasm of the Minister of Finance, Investment and Trade, E. Jay Saunders, as he laid out his vision for a more digitally driven Turks and Caicos Islands—one where services are faster, systems are connected, and doing business is easier.

But within that forward-looking presentation, what remained notably absent were clear timelines and defined measures to ensure data security and system reliability.

“We are moving toward a fully integrated digital government,” Saunders told the House, as he outlined a future where public services are delivered seamlessly through technology.

With responsibility for the country’s economic and digital transformation, Saunders pointed to several areas expected to be reshaped by the rollout of e-government systems, including revenue collection, business licensing, customs processing and access to public services—all designed to reduce delays, improve compliance and streamline transactions.

The vision is one of convenience and efficiency: fewer lines, faster approvals, and systems that communicate across departments rather than operate in silos.

Within the framework of the Government’s $550.8 million Budget, passed on April 23, the digital push is positioned as a key driver of modernization and improved service delivery.

However, for many users, the experience of government systems today remains inconsistent.

Periodic outages, payment disruptions and service downtime continue to affect daily transactions, raising practical concerns about how quickly the country can transition to a fully digital model.

Despite the scale of the ambition, the Minister’s presentation did not directly address how system reliability will be strengthened or how data will be protected as more services move online.

Those elements—uptime, security and resilience—are critical to public confidence, particularly as businesses and residents become increasingly dependent on digital platforms to access government services.

The direction is clear, and the potential impact is significant.

But as the country moves closer to greater digital dependence, the success of that transformation will ultimately rest not just on what is promised—but on whether the systems can be relied upon when they are needed most.

Angle by Deandrea Hamilton. Built with ChatGPT (AI). Magnetic Media — CAPTURING LIFE.

Continue Reading

FIND US ON FACEBOOK

TRENDING