TCI News

TCI Nat’l Health Insurance Board Providenciales Office, closure

Deep Cleaning at NHIB Office in Providenciales, in previous COVID-19 related closure. From social media.

#Tuesday September 8, 2020 – Providenciales, Turks and Caicos Islands – The National Health Insurance Board (NHIB) wishes to advise the public that our Providenciales Registration and Payments office (the Downstairs Office) will remain closed following the positive COVID-19 test results of two employees.

In keeping with the established guidelines of the Ministry Health, Agriculture, Sports and Human Services (MOH), the NHIB has facilitated office closure, deep cleaning and sanitising along with the other preventative measures that have been implemented since the Pandemic began, to minimize the spread of the virus among staff and the public.

A notice regarding the resumption of business hours will be shared with the public as soon as there is a practicable date identified. In the interim, the NHIB will continue to offer payments and registration services remotely.


Customers are asked to call (649) 231-8861 or email their queries to The processing of Record of Contribution Letters (Clearance Letters) will be suspended during this period. Persons wishing to make contributions are asked to utilise the bank check drop option, or our online payment option. The details for both can be found on our website or Facebook page (Turks & Caicos National Health Insurance Board).

We would also like to remind the public that the Providenciales Compliance Department of NHIB is fully operational. Assessments continue to be conducted by appointment only. To obtain an appointment, you must email or call (649) 232-2816.

Overseas referrals for our beneficiaries are unaffected by these developments and are being processed as usual, within the context and limitations of the ongoing pandemic. Persons may contact their Case Managers directly or via the NHIB Number at (649) 941-8861.

We do apologize for any inconvenience this necessary interruption in service may have caused, as the health and safety of our staff and the general public remain a priority.

NHIP Public Notice

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