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Jamaica: Young People urged to get equipped for growing outsource market



President of the Global Services Association of Jamaica (GSAJ), Gloria Henry, addresses a reent JIS Think Tank.

#KINGSTON, February 3, 2020 — The Global Services Association of Jamaica (GSAJ) is urging young people to equip themselves with the necessary skills and knowledge for the growing outsource market.

“What we believe is important is to develop high-niche skill sets such as artificial intelligence, machine learning, deep learning, even block-chain technology and the development of such technology for the fintech and logistics markets,”  said GSAJ Vice President, Egbert Von Frankenburg, at a recent JIS Think Tank.

Mr. Von Frankenburg, who is Chief Executive Officer of Knightfox App Design Limited, said that also recommended are courses in management and human resources, software engineering, data management and data analytics.  

Specialisations in areas such as law and accounting are also beneficial.

Global Services Association of Jamaica (GSAJ) Vice President and Chief Executive Officer of Knightfox App Design Ltd., Egbert Von Frankenburg (right), addresses a recent JIS Think Tank. At left is Association member and Chief Executive Officer of Vertis Technology Solutions Limited, Ryan Sterling. Photos by Jermaine Stewart

President of the GSAJ, Gloria Henry, in her remarks, said that the Global Services Skills Board has been working towards identifying the competencies needed and informing the Association of same.

“That Board is responsible for working with a number of persons, institutions and organisations to ensure that we have the correct curriculum that is designed with the kind of flexibility and input from the Association members to represent the interest and the areas of demand within the sector,” she said.

She noted that the Board has since developed a model that will inform the apprenticeship programme.

The initiative, being undertaken by Government, is aimed at equipping some 400 personnel for higher value-added jobs in the Global Services Sector (GSS) over a four-year period.

The objective is to promote the growth and expansion of the sector by building the capacity of existing staff and upskilling them from entry level to supervisory roles.


Members of the GSAJ have been playing their part by facilitating the training of staff and in some cases, covering the cost of certification.

            GSAJ member and Chief Executive Officer of Vertis Technology Solutions Limited, Ryan Sterling, said that the Association wants to ensure that its members can offer world-class service to clients.

            “We are partnering with institutions to let them know what to prepare their students for on a world stage, so that we can offer clients that service, whether it is in technology, human resource or legal services,” he noted.

            The Business Process Industry Association of Jamaica (BPIAJ) was rebranded as the GSAJ to make the Association more representative of the diverse services being offered in the GSS.

The 70-member group represents firms involved in business process outsourcing, knowledge process outsourcing, and information technology outsourcing.

PRESS RELEASE by Charnele Henry, JIS, Jan 31, 2020

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Bahamas News

Polio is back; 65 million missed shots in another COVID fall out



By Dana Malcolm

Staff Writer


#USA, August 4, 2022 – For the first time in almost a decade a new case of polio was recorded in the United States. The case which ended in paralysis emphasizes the danger the region faces as vaccination levels drop to 30-year lows.

The World Health Organization warned in early July explained that vaccination in the region of the Americas and the rest of world was dropping rapidly because of various spin off effects precipitated by the Coronavirus Pandemic.

Over 65 million infants missed out on basic vaccines in the last three years thanks to disruptions in routine healthcare, lockdowns and other circumstances. The effects are already being felt as once eradicated disease like measles and polio are once again emerging.

The Pan American Health Organization announced earlier this year the Americas are now facing another measles outbreak after having been declared free of the disease in 2016.

Dr. Jarvis Barbosa, Assistant director of PAHO said vaccination levels are now as low as they were in 1994 for measles and polio and Brazil has had several outbreaks of measles.

In the case of the United States an unvaccinated young adult developed the disease after contact with another individual vaccinated with a live version of the vaccine.

The breakout polio case in the US sent shockwaves across the country because of the severe nature of the disease. Polio is an extremely dangerous disease with no known cure. It causes paralysis in as many as 1 in 200 infected and that paralysis is permanent.

Normally very few school age children would be at risk in the Americas as the vaccine is required to start school but with the gap in vaccinations many more children are now at risk.

Polio was one of the most feared diseases of the 20th century, paralyzing and killing hundreds of thousands, especially children. Thankfully vaccinated individuals are not at risk and as such the WHO is advising that the best way to protect against polio is vaccination.


Photo Caption:  Child in Benin takes Polio vaccine, UNSDG

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Caribbean News

Dunn’s River Offers Special Summer Package



#Jamaica, August 5, 2022 – Persons looking for an adventurous activity to do this summer are being encouraged to take advantage of the ‘Summa Thrills’ promotion, being offered by the world-famous Dunn’s River Falls and Park.

The promotion, which ends September 15, includes paying one cost to climb the Falls, ‘Tek-A-Hike’ and Zip over the Falls via the Chukka Falls Flyer. In addition, persons will also have access to the beach, splash pad, and other amenities.

The cost for residents is $5,000 per person and US$75 per person for non-residents. A photo identification is required to access the resident rate.

“We have partnered with CHUKKA to create this five-star experience,” Marketing Manager, Urban Development Corporation (UDC), Kereen Cole-Ivey, told JIS News.

She further informed that ‘Tek-A-Hike’ is the newest product offering at Dunn’s River Falls and Park and that the promotion provides an opportunity to build awareness and renew interest in the falls and park.

‘Tek-a-Hike’ is a guided, one-hour-and-a-half hike that starts at the Tranquility Gardens and ends in the Dunn’s River Falls & Park Nursery. Here guests can purchase plants or adopt a tree as part of the park’s Reforestation and Conservation Programme.

The hike is approximately two miles and is an experience that the entire family can enjoy. Along the trail, guests will learn about the flora and fauna on the entire property, which is called the Belmont property, as well as the general history of Dunn’s River Falls and Park. They will also get a chance to visit the Belmont Great House ruins.

“Coming out of COVID-19, we thought that this (Summa Thrills) would have been a very great adventure for the family and for everyone to enjoy and have a good time,” said Mrs. Cole-Ivey, adding that the UDC has other plans in place for Dunn’s River.

Dunn’s River Falls and Park is open from 8:30 a.m. to 4:30 p.m. daily. Persons are being encouraged to book ahead via the Dunn’s River website at, otherwise tickets can be purchased on location.

You may also visit @dunnsriver.jamaica and @udcjamaica on Instagram or call 876 618-6052 for additional information.

The Dunn’s River Falls and Park is managed and operated by St. Ann Development Corporation (SADCO), a subsidiary of the UDC.


Contact: Shanna K. Salmon

Release: JIS

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Caribbean News

Carnival Cruise ordered to pay $10.2 million for passenger claiming rape by staff



By Sherrica Thompson

Staff Writer


#USA, August 5, 2022 – A Miami-based Federal Court returned a more than $10.2 million verdict against Carnival Cruise Line in favour of a passenger who claims a former crew member raped her in a storage closet aboard the Carnival Miracle in 2018.

A jury issued the verdict recently in the U.S. District Court for the Southern District of Florida finding Carnival liable for damages to the plaintiff, for false imprisonment and sexual assault by a crew member, in December 2018.

The jury separately found that Carnival was not negligent and that the former crew member did not intentionally inflict emotional distress on Plaintiff.

According to a statement issued last week Tuesday, Carnival Cruise Line said the incident between the plaintiff and the former crew member was consensual and plans to appeal the court’s decision.

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