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Former Human Rights Commissioner is new president at TCI Labour Tribunal

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#TurksandCaicosIslands – January 16, 2019 — The Turks and Caicos Islands Government would like to announce the appointment of Mrs. Mary Doreen Quelch-Missick RGN., BS., LL.B., (Hons.) MBA. MBE., JP, NP, OBE as the new President of the Turks and Caicos Islands Labour Tribunal.

Mrs. Missick’s appointment was approved by Cabinet at its 31st meeting on Wednesday, 18th December 2019 and is for a period three years with effect from 1 January 2020.

Mrs. Missick holds a Master’s Degree in Business Administration (MBA) from the University of Miami School of Business in Miami, Florida; an LLB (Hons) from the University of Leeds Department of Law in Leeds, England; a Post-Graduate Diploma Bar Vocational Course (BVC) from the Manchester Metropolitan University in Manchester, England; a Bachelor’s Degree in Professional Studies (Cum Laude) from Barry University in Miami, Florida and is a qualified Registered Graduate Nurse (RGN) having obtained various qualifications from the University School of Nursing in Kingston, Jamaica and Morriston Hospital in Swansea, Wales.

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Having extensive and wide-ranging experience, she has held several positions around the world, including:  the United States Army – 346th General Hospital, Perrine, Florida; Grand Turk Hospital, Turks and Caicos Islands (1980-1984); Dade County, Office of Health Services, Miami, Florida (1985-1999); Correctional Medical Authority, State of Florida (1993-1999); Law Training Pupilages: (2000-2002); Twa, Cochrane and Skatfield (7/2002-10/2002); Hallmark Trust, Providenciales (2003-2004); Ambergris Cay, Southern Shores, Providenciales, (2004-2005); National Insurance Board (NIB), Providenciales (2004-2007); Quelch-Missick and Associates, Providenciales, (2005-2008); Turks and Caicos Islands Human Rights Commission (Chairman 2008-2014 and Director 2014-2017); Turks and Caicos Islands Government Interim Government (2009-2012); Ministry of Home Affairs, Transportation and Communication, Change Manager (2017- 2019).

Her responsibilities have included serving as a Councilor during the Interim Government, providing advice and support to His Excellency the Governor on legislative reviews of existing laws, drafting new laws, reviewed policies and regulations and made recommendations for amendments. Mrs. Quelch Missick accompanied the Governor to the UK and attended the Eleventh Overseas Territories Consultative Council Joint Ministerial Council during her service, and was a part of the Constitution team to the UK for talks on the 2011 Constitution Order. The Constitution Order that gave rise to, among other notable provisions, the Mixed System of 10 Constituency Seats and Five At Large Seats which were eagerly embraced.

She was tasked with the responsibility for setting up the Office of the Human Rights Commission and served as Chairman/and Director. Under her direction and leadership, the TCI Human Rights Commission became a model and was highly recognized for its Outstanding Outreach Educational Programs with such an initiative being emulated by other Human Rights Institutions in other Overseas Territories. Because of its success, St Helena adopted the Structure and Operational format of the TCI HRC.

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Most notably was her work on the OECS Family Law review especially in the areas of Domestic Violence and support for the protection for children, she was an advocate for the victims of violence and was known to be at times, a lone wolf in the wilderness, bringing to light some of the heinous nature of violence perpetrated against women, she created a live weekly television show “FOCUS” to highlight the societal ills plaguing the country and a quest for solutions. She worked with the former Police Commissioner Mr. Dave Rhyder, and other senior members of the RTCIPF to bring about the Domestic Violence and Sexual Assault Unit, a Unit that provided confidential support and advice to women traumatized by violence. She was awarded OBE from Her Majesty Queen Elizabeth 11 for her work in Human Rights and attended Buckingham Palace with her family to receive such an honour.

Mrs. Quelch Missick continued on her quest to educate the public on the Fundamental Rights and Freedoms and worked very closely with the former President, Labour Tribunal which saw joint visits throughout the islands conducting workshops to bring about an awareness of the Employment laws and the rights of Employees and Employers in the private sectors mainly the hotels and resorts. They both believed in the concept of Business and Human Rights and met with Director and Board members of the TCIHTA with the goal of fostering a continued dialog with hoteliers and employees that would have seen a sustained program of direct training and education to hoteliers on Employee/Employer rights.

Mrs. Quelch Missick brings her years of experience in various fields, she remains knowledgeable and resourceful and looks forward to the task ahead.

Commenting on her posting, she stated: “I am honoured to be given the opportunity to once again serve the people of my country, this time, in the capacity of President, Labour Tribunal. I aim to do my utmost best in upholding the mission, goals and objectives of the Labour Tribunal and look forward to discharging its Statutory functions in accordance with the Employment Ordinance. I seek to dispense justice fairly and expeditiously and look forward to working with the Tribunal staff, members and assessors for whom, continue to work tirelessly to ensure that Employees and Employers receive a fair and equitable outcome.”

Hon. Vaden Williams, Minister for Immigration, Citizenship, Labour and Employment Services with responsibility for the Labour Tribunal stated: “It is my esteem pleasure to congratulate Mrs. Missick and welcome her as the new President of the Turks and Caicos Islands Labour Tribunal. As you know the position has been vacant for some time and Employees and Employers have unsettled matters to resolve. Mrs. Missick has served the people of this county well in her previous capacities and I am sure that she will continue to serve the Employees and Employers with fairness giving her experience, expertise and talent.

On behalf of my entire Ministry I reiterate my sincere congratulations on Mrs. Missick’s success and wish her well during her tenure as President.”

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Cruise Decline Emerges as Turks and Caicos Tourism Watchpoint

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By Deandrea Hamilton | Editor

PROVIDENCIALES, Turks and Caicos Islands – While the Turks and Caicos Islands continues to celebrate growth in its high-value overnight visitor market, tourism data shared in April 2026 suggests another critical sector of the industry deserves closer attention.

Experience Turks and Caicos reported that stayover arrivals climbed five percent during the first quarter of 2026, with 203,587 visitors between January and March—10,557 more than during the same period in 2025.  March, traditionally the destination’s strongest month for overnight tourism, also posted a three percent increase over the previous year.

But tucked within the same report was another statistic moving in the opposite direction.

Cruise passenger arrivals fell by 16 percent during the first quarter, with 344,287 passengers visiting the destination compared to the same period in 2025.  Preliminary figures for March also showed a seven percent year-over-year decline to 116,911 passengers—even though the destination welcomed an additional cruise ship call during the month.

The report offered no explanation for the decline, placing its emphasis instead on the continued strength of the stayover market and a series of international marketing initiatives designed to sustain overnight visitor growth.

Among those efforts are a partnership with TravelView to distribute destination videos to more than 80,000 travel advisors across the United States, expanded engagement with travel professionals in the United Kingdom through the UNITE Caribbean programme, and increased participation in tourism trade shows in Canada and Latin America.

Those initiatives are aimed primarily at attracting overnight visitors—travelers who typically stay longer and generate significantly more spending within the local economy than cruise passengers.

However, the decline in cruise arrivals raises important questions, particularly for Grand Turk, where the cruise industry remains a major economic driver supporting taxi operators, tour companies, restaurants, retailers and other small businesses that depend heavily on ship calls.

Following publication of the report, Magnetic Media was informed that cruise arrivals have been trending downward, suggesting the first-quarter figures may not represent a one-time fluctuation but part of a broader pattern.

If that is the case, industry observers will be looking for answers.

The report does not indicate whether the decline reflects changes in cruise line deployment, smaller vessels serving Grand Turk, reduced passenger occupancy, itinerary adjustments, or increasing competition from other Caribbean destinations.

Whatever the cause, the contrast between the two sectors is striking.

One segment of the tourism industry continues to post record gains through expanded air service and targeted destination marketing. The other appears to be facing headwinds that have yet to be publicly explained.

For the Turks and Caicos Islands, where tourism remains the country’s economic engine, understanding the reasons behind diverging performance in the stayover and cruise sectors will be essential to long-term planning.

As the destination moves into the traditionally slower months of the tourism calendar, attention is likely to turn not only to sustaining growth in overnight arrivals but also to whether the Government and Experience Turks and Caicos can identify the factors behind the cruise slowdown and outline a strategy to reverse what now appears to be an emerging trend.

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FIRST FOCUS FOR PARNELL: “LISTEN”

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New PDM Leader says rebuilding the party begins with hearing its members—and the people.

 PROVIDENCIALES, Turks and Caicos Islands — Newly elected People’s Democratic Movement (PDM) Leader Doug Parnell says his first priority is neither launching attacks on the Government nor unveiling sweeping policy proposals.

Instead, he says his first assignment is simple.

Listen.

In his first interview since delegates elected him leader of the opposition party, Parnell told Magnetic Media that rebuilding the PDM begins by rebuilding trust—first within the party itself and then across the Turks and Caicos Islands.

“My first step is unity inside the party, then renewed connection with the people outside the party,” Parnell said.

Returning PDM Leader Doug Parnell once again takes the helm of a party seeking to recover from successive general election defeats and reconnect with voters who have repeatedly chosen the governing Progressive National Party.

Parnell says that work begins by listening.

His immediate plans include meetings with former party leaders, elected members, officers, candidates, caretakers, branch representatives, youth, women and supporters across the islands before expanding those conversations to the wider public.

“We must listen internally first, then take that same spirit of listening to the country,” he explained.

While many expected the new opposition leader to use his first interview to sharply criticize the Washington Misick administration, Parnell deliberately shifted the conversation away from partisan politics.

“I do not want to make this only about the PNP,” he said.

“The more important issue is what the people of this country are experiencing.”

Instead, he outlined what he believes are the issues weighing most heavily on the public: rising living costs, housing affordability, crime, pressures facing local businesses and uncertainty among young people about whether they have a meaningful future in their own country.

“The issue is not political quarrelling,” he said. “The issue is that too many people feel the country is moving, but they are being left behind.”

He also argued that a widening wealth gap has emerged and said the government has failed to adequately address it.

Asked why he decided to seek the party’s leadership again after spending years largely outside the political spotlight.

“I disagree with that characterization,” he responded.

He acknowledged that anyone involved in public life experiences moments of disappointment but said those moments should never outweigh one’s responsibility to serve.

“Frustration does not remove responsibility,” he said.

“I am not here for personal glory. I am here to steady the ship and help rebuild trust.”

That theme of stability and unity echoed throughout his responses.

Parnell repeatedly stressed that the leadership contest is now behind the party and that healing divisions must become the immediate focus.

“The contest is over. The work of unity begins now.”

He said delegates placed their confidence in him because they believed he understood the party’s history and was prepared to work with supporters and former rivals alike.

“We cannot afford division. We cannot afford bitterness,” he said, adding that the country deserves a serious and united opposition capable of holding any government accountable.

For Parnell, the task ahead extends beyond rebuilding party structures.

He says the PDM must become more visible, more connected and more responsive to the everyday concerns of Islanders.

“What I bring is steadiness, experience and a willingness to listen,” he said.

“The PDM has a proud history, but the public wants to see us more present, more united and more connected to the issues affecting their daily lives.”

The new leader insists the effort is larger than any individual.

“This is not about one man,” Parnell said. “It is about bringing the PDM together again so we can serve the people better.”

Whether that message resonates with voters will unfold over the months ahead.

For now, Doug Parnell has made one thing unmistakably clear.

His first order of business as leader of the People’s Democratic Movement is to listen.

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Paper Work Permit Applications End July 1 as TCI Goes Fully Digital  

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PROVIDENCIALES, Turks and Caicos Islands – The way employers apply for work permits in the Turks and Caicos Islands is about to change significantly, with the Government eliminating paper applications in favour of a fully online system beginning this week.

Effective Wednesday, July 1, all work permit applications must be submitted electronically through the Government’s Application Processing System (APS), according to the Ministry of Immigration and Border Services.

From that date, paper applications will no longer be accepted, marking one of the most significant administrative changes to the work permit process in recent years.

Previously, employers, applicants and authorised agents completed paper forms and submitted application packages, along with supporting documentation, through the Department of Employment Services for processing.

Under the new arrangement, applications and all supporting documents must instead be completed and uploaded through the APS portal.

The Ministry says the transition is another step in the Government’s broader digital transformation agenda and is intended to modernise immigration and employment services, improve operational efficiency, enhance customer service and provide a more streamlined and transparent application process.

Officials are encouraging employers and applicants to familiarise themselves with the online platform before the new requirements take effect and to ensure all supporting documentation is available when preparing applications.

Recognising that not everyone has ready access to computers or the internet, the Government has established APS application stations at all Department of Employment Services offices across the Turks and Caicos Islands. Members of the public who require computer access may use these stations during normal business hours.

The Ministry says the online platform is designed to strengthen the integrity of the work permit application process while making public services more accessible.

Persons requiring assistance with the new system are encouraged to contact the Department of Employment Services or visit one of the designated APS application stations.

While the digital application process is being promoted as a significant advancement in public service delivery, it remains unclear whether the move to a paperless system will also result in shorter wait times or more expeditious processing of work permit applications.

That may ultimately become the true measure of the system’s success as employers and applicants adjust to the new process.

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