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Crime, safety, synergy and 2020 tourism plans top discussions at TCHTA meeting

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#TurksandCaicosIslands – January 15, 2020 — On January 8th, 2020 the Turks and Caicos Hotel & Tourism Association (TCHTA) hosted their Annual General Meeting (AGM) at the award-winning resort, The Shore Club, on Long Bay Beach in Providenciales.

The gathering saw in attendance Association members, special guests and speakers, including Her Excellency Anya Williams, Deputy Governor of the Turks and Caicos Islands, Honourable Ralph Higgs, Minister of Tourism and the reigning Caribbean Junior Minister of Tourism, Miss Danae Dennie.

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The exciting evening co-chaired by TCHTA President, Todd Foss, and CEO, Stacy Cox, opened with an impressive year-end report for 2019 which detailed the work and successes of the TCHTA for that year.

“We always look forward to having our AGM because it gives us a platform to showcase our annual report to members and stakeholders, as well as the Association’s plans for the coming year,” said Cox. “2019 was another marvelous showing of what we can do for the tourism industry when we all work collaboratively, and I have no doubt that 2020 will be anything short of exceptional.”

She continued by saying, “Since its inception, the TCHTA has been pivotal in the development of the tourism product here in Turks and Caicos, and our efforts to promote our product has grown year after year. In 2019, we saw our partnerships in the community strengthen, our educational initiatives thrive, and our marketing campaigns expand our international reach farther than ever before.”

The subject of Crime was a topic of discussion at this year’s AGM, and both the Deputy Governor and the Minister of Tourism spoke on the subject, giving their commitment to working with the TCHTA and industry stakeholders to help mitigate the issue. Numerous proposals regarding safety have been submitted, with some already being put into action.

“The big conversation at our AGM this year is crime and what we are doing to tackle the rising challenges. We were privileged to have Her Excellency Anya Williams and Honourable Higgs as our guests, who were able to speak on the ongoing efforts against this scourge and putting into place the necessary measures to ensure that we are all safe from criminal threats” said TCHTA President, Todd Foss.

The Association is looking forward to continuing its strong relationships with local law enforcement, security agencies and the Government to address this problem.

The highlight of the evening was the TCHTA’s recognition of Miss Danae Dennie, who delivered her award-winning speech from the 2019 Youth Congress Competition to the AGM attendees.

Dennie was awarded with gifts from the TCHTA members in recognition of her accomplishments as the Caribbean Junior Minister of Tourism. Miss Dennie is the recipient of a full hospitality scholarship to the Turks and Caicos Community College (TCICC), a round trip ticket on Caicos Express Airways, a round trip ticket on interCaribbean Airways to any destination they service, a gift certificate for dining at Mr. Grouper’s Restaurant and a gift certificate for dining at Mango Reef Restaurant, sponsored by the Association members.

Ms. Blythe Clare, Training Manager for the TCI Tourist Board, was also recognized at the AGM.  Clare, who served as a chaperone for Miss Dennie, was presented with a bouquet from the Board and members in honour of being named TC Weekly News’ Person of the Year 2019.

The TCHTA looks forward to what 2020 will bring for the industry. “We have an exciting year planned with lots of proactive initiatives to promote the destination in partnership with the Turks and Caicos Tourist Board. Our goal is to continue cultivating and maintaining partnerships, ensuring that destination TCI flourishes,” Cox concluded.

The Association currently has approximately 200 members. Persons and businesses interested in joining should call the TCHTA at 339-5787 or complete the digital application on their website at www.turksandcaicoshta.com.

TCHTA PRESS RELEASE, JANUARY 15, 2020

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Cruise Decline Emerges as Turks and Caicos Tourism Watchpoint

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By Deandrea Hamilton | Editor

PROVIDENCIALES, Turks and Caicos Islands – While the Turks and Caicos Islands continues to celebrate growth in its high-value overnight visitor market, tourism data shared in April 2026 suggests another critical sector of the industry deserves closer attention.

Experience Turks and Caicos reported that stayover arrivals climbed five percent during the first quarter of 2026, with 203,587 visitors between January and March—10,557 more than during the same period in 2025.  March, traditionally the destination’s strongest month for overnight tourism, also posted a three percent increase over the previous year.

But tucked within the same report was another statistic moving in the opposite direction.

Cruise passenger arrivals fell by 16 percent during the first quarter, with 344,287 passengers visiting the destination compared to the same period in 2025.  Preliminary figures for March also showed a seven percent year-over-year decline to 116,911 passengers—even though the destination welcomed an additional cruise ship call during the month.

The report offered no explanation for the decline, placing its emphasis instead on the continued strength of the stayover market and a series of international marketing initiatives designed to sustain overnight visitor growth.

Among those efforts are a partnership with TravelView to distribute destination videos to more than 80,000 travel advisors across the United States, expanded engagement with travel professionals in the United Kingdom through the UNITE Caribbean programme, and increased participation in tourism trade shows in Canada and Latin America.

Those initiatives are aimed primarily at attracting overnight visitors—travelers who typically stay longer and generate significantly more spending within the local economy than cruise passengers.

However, the decline in cruise arrivals raises important questions, particularly for Grand Turk, where the cruise industry remains a major economic driver supporting taxi operators, tour companies, restaurants, retailers and other small businesses that depend heavily on ship calls.

Following publication of the report, Magnetic Media was informed that cruise arrivals have been trending downward, suggesting the first-quarter figures may not represent a one-time fluctuation but part of a broader pattern.

If that is the case, industry observers will be looking for answers.

The report does not indicate whether the decline reflects changes in cruise line deployment, smaller vessels serving Grand Turk, reduced passenger occupancy, itinerary adjustments, or increasing competition from other Caribbean destinations.

Whatever the cause, the contrast between the two sectors is striking.

One segment of the tourism industry continues to post record gains through expanded air service and targeted destination marketing. The other appears to be facing headwinds that have yet to be publicly explained.

For the Turks and Caicos Islands, where tourism remains the country’s economic engine, understanding the reasons behind diverging performance in the stayover and cruise sectors will be essential to long-term planning.

As the destination moves into the traditionally slower months of the tourism calendar, attention is likely to turn not only to sustaining growth in overnight arrivals but also to whether the Government and Experience Turks and Caicos can identify the factors behind the cruise slowdown and outline a strategy to reverse what now appears to be an emerging trend.

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FIRST FOCUS FOR PARNELL: “LISTEN”

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New PDM Leader says rebuilding the party begins with hearing its members—and the people.

 PROVIDENCIALES, Turks and Caicos Islands — Newly elected People’s Democratic Movement (PDM) Leader Doug Parnell says his first priority is neither launching attacks on the Government nor unveiling sweeping policy proposals.

Instead, he says his first assignment is simple.

Listen.

In his first interview since delegates elected him leader of the opposition party, Parnell told Magnetic Media that rebuilding the PDM begins by rebuilding trust—first within the party itself and then across the Turks and Caicos Islands.

“My first step is unity inside the party, then renewed connection with the people outside the party,” Parnell said.

Returning PDM Leader Doug Parnell once again takes the helm of a party seeking to recover from successive general election defeats and reconnect with voters who have repeatedly chosen the governing Progressive National Party.

Parnell says that work begins by listening.

His immediate plans include meetings with former party leaders, elected members, officers, candidates, caretakers, branch representatives, youth, women and supporters across the islands before expanding those conversations to the wider public.

“We must listen internally first, then take that same spirit of listening to the country,” he explained.

While many expected the new opposition leader to use his first interview to sharply criticize the Washington Misick administration, Parnell deliberately shifted the conversation away from partisan politics.

“I do not want to make this only about the PNP,” he said.

“The more important issue is what the people of this country are experiencing.”

Instead, he outlined what he believes are the issues weighing most heavily on the public: rising living costs, housing affordability, crime, pressures facing local businesses and uncertainty among young people about whether they have a meaningful future in their own country.

“The issue is not political quarrelling,” he said. “The issue is that too many people feel the country is moving, but they are being left behind.”

He also argued that a widening wealth gap has emerged and said the government has failed to adequately address it.

Asked why he decided to seek the party’s leadership again after spending years largely outside the political spotlight.

“I disagree with that characterization,” he responded.

He acknowledged that anyone involved in public life experiences moments of disappointment but said those moments should never outweigh one’s responsibility to serve.

“Frustration does not remove responsibility,” he said.

“I am not here for personal glory. I am here to steady the ship and help rebuild trust.”

That theme of stability and unity echoed throughout his responses.

Parnell repeatedly stressed that the leadership contest is now behind the party and that healing divisions must become the immediate focus.

“The contest is over. The work of unity begins now.”

He said delegates placed their confidence in him because they believed he understood the party’s history and was prepared to work with supporters and former rivals alike.

“We cannot afford division. We cannot afford bitterness,” he said, adding that the country deserves a serious and united opposition capable of holding any government accountable.

For Parnell, the task ahead extends beyond rebuilding party structures.

He says the PDM must become more visible, more connected and more responsive to the everyday concerns of Islanders.

“What I bring is steadiness, experience and a willingness to listen,” he said.

“The PDM has a proud history, but the public wants to see us more present, more united and more connected to the issues affecting their daily lives.”

The new leader insists the effort is larger than any individual.

“This is not about one man,” Parnell said. “It is about bringing the PDM together again so we can serve the people better.”

Whether that message resonates with voters will unfold over the months ahead.

For now, Doug Parnell has made one thing unmistakably clear.

His first order of business as leader of the People’s Democratic Movement is to listen.

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Paper Work Permit Applications End July 1 as TCI Goes Fully Digital  

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PROVIDENCIALES, Turks and Caicos Islands – The way employers apply for work permits in the Turks and Caicos Islands is about to change significantly, with the Government eliminating paper applications in favour of a fully online system beginning this week.

Effective Wednesday, July 1, all work permit applications must be submitted electronically through the Government’s Application Processing System (APS), according to the Ministry of Immigration and Border Services.

From that date, paper applications will no longer be accepted, marking one of the most significant administrative changes to the work permit process in recent years.

Previously, employers, applicants and authorised agents completed paper forms and submitted application packages, along with supporting documentation, through the Department of Employment Services for processing.

Under the new arrangement, applications and all supporting documents must instead be completed and uploaded through the APS portal.

The Ministry says the transition is another step in the Government’s broader digital transformation agenda and is intended to modernise immigration and employment services, improve operational efficiency, enhance customer service and provide a more streamlined and transparent application process.

Officials are encouraging employers and applicants to familiarise themselves with the online platform before the new requirements take effect and to ensure all supporting documentation is available when preparing applications.

Recognising that not everyone has ready access to computers or the internet, the Government has established APS application stations at all Department of Employment Services offices across the Turks and Caicos Islands. Members of the public who require computer access may use these stations during normal business hours.

The Ministry says the online platform is designed to strengthen the integrity of the work permit application process while making public services more accessible.

Persons requiring assistance with the new system are encouraged to contact the Department of Employment Services or visit one of the designated APS application stations.

While the digital application process is being promoted as a significant advancement in public service delivery, it remains unclear whether the move to a paperless system will also result in shorter wait times or more expeditious processing of work permit applications.

That may ultimately become the true measure of the system’s success as employers and applicants adjust to the new process.

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