Deandrea Hamilton | Editor
PROVIDENCIALES, TURKS AND CAICOS ISLANDS — The Turks and Caicos Islands Government is embracing satellite technology while reaffirming that neither Flow and Digicel nor plans for national fibre-optic infrastructure will be abandoned as the country enters a new era
of telecommunications.
The position was underscored during the August 27 licensing of Starlink Caribbean LLC, completing a process that Kenva Williams, Director General of the TCI Telecommunications Commission, said took two years.
Minister responsible for Telecommunications Shaun Malcolm stressed that Starlink is intended to complement the telecommunications infrastructure already built across the islands, with Government remaining committed to supporting existing providers as technology evolves.
That commitment was echoed emphatically by Williams, who acknowledged concerns among the country’s established telecommunications companies about the arrival of the global satellite provider.
“The stakeholders are concerned, of course — Flow and Digicel — but I would say, as a regulator, you’re not going to fail, not on our watch. We’re going to ensure that policies are in place to keep the terrestrial services alive,” Williams said.
He explained that the established providers remain essential because of the infrastructure and mobile networks they operate.
“They are the ones who have infrastructure. They are the ones who provide the mobile services. We have to implement policies to ensure
that they are well and alive while Starlink is here.”
Starlink’s entry was also strongly supported by consumers. Williams revealed that during consultation, 80 per cent of respondents indicated they wanted the satellite internet service.
The Commission nevertheless spent two years establishing an appropriate regulatory framework, consulting existing operators and stakeholders and addressing licensing, spectrum and competitive concerns before approving Starlink.
Government is also maintaining its longer-term ambition of a national fibre network, despite the considerable expense involved. Williams used the licensing ceremony to publicly urge Government to continue pursuing the project.
“Please do not lose the dream of the national fibre. That is needed. It is a must,” he said, with Malcolm reaffirming Government’s commitment to the development.
The approach positions satellite, terrestrial and fibre technologies as complementary pieces of TCI’s future telecommunications network
rather than competitors from which only one can survive.
Starlink offers an immediate advantage for the country’s geography, particularly sparsely populated islands where laying extensive terrestrial infrastructure can be difficult and expensive. TCI now joins more than 20 Caribbean countries and territories where Starlink is available, expanding broadband options for homes and businesses.
The service also provides another layer of communications resilience during hurricanes and other emergencies when conventional infrastructure may be damaged or inaccessible.
Starlink will operate independently from Flow and Digicel for its regular satellite internet service, although future Direct to Cellular services will involve partnerships with the two mobile providers, according to Williams.
One significant difference will remain between the new entrant and TCI’s established telecommunications companies: Starlink will not maintain a physical office in the Turks and Caicos Islands. Williams confirmed that its operations and customer interactions will instead be conducted online.