TCI News
TCI: NCS Financial expands service and welcomes Western Union’s Vigo brand
#Providenciales, August 29, 2019 – Turks and Caicos – Executives from Western Union Caribbean were last Friday in the Turks and Caicos to announce a new money transfer service which allows customers of NCS Financial to reach Western Union clients, anywhere.
Vigo, is a 70-year old brand and will add to MoneyGram transfers, interCaribbean airline ticket sales, mobile cell phone top-ups and UNI Transfers which are all a part of the service offerings at NCS.
“Similar to what other big companies do that offer different products or services across different markets, Western Union does the same thing. We have the premium brand, everybody knows the Western Union brand and Vigo is used in non-exclusive markets, in non-exclusive spaces and that means in a place like NCS, you can find different brands, different options for the customers including the Vigo brand,” said Franklin Gutierrez, Head of Operations for the Caribbean.
Mr. Gutierrez said it is a way to being closer to where Western Union customers are and the concept complements the business built by Chris and Kayon Stokes.
Mrs. Kayon Stokes was at the media announcement and said, “We pride ourselves in customer services; that is one of our key differentiation strategies and we do have several other remittance companies here, however, we welcome anyone to use our services. We have a suite of products that can serve within Turks (and Caicos) and outside.”
You may have already noticed the blue white and yellow logo added to the brand icons at NCS locations around town, Vigo is available in 60 countries, the team informed, with Jamaica being the first and only Caribbean country so far which allows direct bank deposits.
“Only Jamaica has been launched at this time (for direct bank deposits) but we are rapidly expanding. You can send to the US, the UK, China and persons who are doing business in India or transactions to Turkey; the direct-to-bank services is enabled in quite a number of countries,” said Andre Largie, Caribbean Western Union.
Vigo will mean heighted safety, speed and savings, said Mr. Largie.
“For those customers who have typically sent via wire transfer, you can understand that this is far superior in the service of three factors; one, it’s faster, two the pricing is transparent. It is ten dollars, one flat fee to send money directly to a bank account no matter the amount of money that you are sending and three it is transparent. When you send the transaction, only the fee that you pay is the charge that you will have. There is no fee on the receiver’s side.”
It was also explained that the Western Union locations in Providenciales will continue to operate the premium brand under the GraceKennedy banner.
“Our Western Union service is still our flagship service. We are represented in Turk and Caicos by GraceKennedy, a Caribbean business luminary; operates in multiple countries and very well-established relationship with Western Union. They have two locations here and those locations offer fantastic service to our customers. The Vigo brand is about offering a service option to NCS customers,” said Andre Largie, Western Union Caribbean.
Still, it is clear this new service acquisition by NCS Financial gives the business an even greater edge over its competition in the marketplace.
“Vigo has a very personal touch which is very consistent with what we try to do at NCS. The need came up for us to expand the options that our customers have. A brand like Vigo that is connected to a powerful global brand within itself is still niche, high quality, high touch and it fit in very well with what we wanted to do and therefore we were very pleased to have the opportunity to not so much have Vigo ourselves, but to allow the people of the Turks and Caicos to have the opportunity to experience this outstanding products,” shared Chris Stokes, Chairman and CEO of NCS Financial Services Group.
Stokes said Vigo is open to everyone and he is confident that the product speaks for itself in terms of its strength and reach.
Since July, Vigo has been available at NCS locations in the TCI.
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Providenciales, Turks and Caicos Islands – May 14th, 2024 – The Turks and Caicos Islands Government and Molo Hotel Group reached a pivotal juncture on Monday, May 13th, 2024, with the ceremonial signing of a development agreement at the Premier’s Office on Providenciales. The agreement, which received official Cabinet approval on March 13th, 2024, signifies a steadfast commitment to advancing the economic landscape of the Turks and Caicos Islands.
Molo Hotel Group is a family-owned business, renowned for its distinguished portfolio of high-quality hotels worldwide. The
development initiative encompasses the construction of three distinct IHG branded hotels: InterContinental Turks and Caicos, Kimpton Turks and Caicos and Hotel Indigo Turks and Caicos. Scheduled for completion by 2027, each resort boasts a distinctive design from luxury to laidback sophistication spanning across the shores of Grace Bay Beach.
Kimpton Turks and Caicos – an epitome of luxury lifestyle living, will feature 192 guest rooms including three outdoor pools, a luxury spa and a fitness center. Additionally, seven dining options ranging from a beachfront restaurant to a rooftop bar.
Adjacent to the Kimpton, InterContinental Turks and Caicos will offer 59 classic luxury suites with panoramic ocean views. Mirroring its counterpart, this resort will offer an array of dining options and upscale facilities.
Steps away from the Intercontinental and Kimpton resorts, Hotel Indigo Turks and Caicos will embrace a sense of community and contemporary elegance, offering 56 bedrooms. The resort will feature an onsite restaurant, lobby bar, outdoor pool, and fitness room.
Beyond the realm of hospitality, this development agreement underscores the government’s commitment to fostering economic growth and enhancing employment opportunities in the Turks and Caicos Islands. Molo is partnering with the Turks and Caicos Islands Community College (TCICC) to actively promote hospitality as a career choice and support in developing training programs, career fairs, seminars, workshops, and events to raise awareness about hospitality careers. Molo has committed to provide employment and apprentice opportunities to TCICC students and provide mentoring and practical on property training to students.
The signing event was graced by Hon. Charles Washington Missick, Premier of the Turks and Caicos Islands, Hon. Jamell Robinson, Deputy Premier, Hon. Kyle Knowles, Minister of Public Safety and Utilities, Hon. Rachel Taylor, Minister of Education, Youth, Sports and Culture, Łukasz and Marcin Slominski, Owners of Molo, Ross Morrow, Managing Director Molo, Arik Kono, Vice President Upscale Development for IHG, Dr. Candice Williams, President and CEO of the Turks and Caicos Islands Community College, Angela Musgrove, InvestTCI CEO, Dr. Barbara Ambrister, Chairperson of the Turks and Caicos Islands Community College, Dr. Delores Stapleton- Harris, Vice President of Academic, Vocational and Student Affairs for the Turks and Caicos Islands Community College, Mr. Kevin Baxter, Dean of Technical Vocational Education Training (TVET) and Sheryl McLaughlin, InvestTCI Investment Services Executive.
Commenting on the development agreement, Premier, Hon. Misick, stated “The Memorandum of Understanding (MOU) signing of
IHG/Molo Hotels is a significant step towards a sustainable future for hospitality in the Turks and Caicos Islands. Three hotels, Kimpton, Intercontinental, and Hotel Indigo, will be introduced, enhancing our tourism product and creating employment opportunities.”
He further added, “Partnerships with the Turks and Caicos Islands Community College and Turks and Caicos Islands Sports Commission are underway, demonstrating the Government’s commitment to developing human capital and elevating tourism offerings. This project will bring economic growth, embrace local talent, and enrich our economy.”
Additionally, Mrs. Angela Musgrove, CEO of Invest Turks and Caicos Islands, emphasized “This collaboration confirms our commitment to fostering economic growth and prosperity within our country. We have worked closely with Molo Hotel Group, and we are confident that this transformative project will further position the Turks and Caicos Islands as a premier destination for travel and investment. Much to our delight, it will also provide opportunities for engagement with our Community College and small business community.”
The Government of the Turks and Caicos Islands, operating through its primary Investment Promotion
Agency, Invest Turks and Caicos Islands, remains committed to attracting and facilitating Foreign Direct Investments to the country by providing a comprehensive suite of services. Through strategic initiatives and targeted promotion, the agency catalyzes sustainable development, driving innovation and small business opportunities across various sectors of the economy.
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