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TCI father says, “I tried everything” as he talked about feeling abandoned by TCI Gov’t and NHIP in saving his little girl

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#Providenciales, August 28, 2019 – Turks and Caicos – A Turks and Caicos family today, tearfully shared their traumatic experience of trying to get medical care for their young daughter, who was diagnosed with lung cancer after being moved from hospital to hospital and who tragically died on July 17; now, that family just wants Zharyia Lavonne to be flown home from England.

Even the return of six-year-old Zharyia Stubbs to the Turks and Caicos Islands has reportedly been botched by those whom the family entrusted with the process. 

The funeral home in the United Kingdom and the National Health Insurance Board in the TCI had all of the requisite documents, media was told, three weeks before the funeral date.  Still there was a confusion that led to a delay which resulted in the child missing her own funeral, which was to be held this past Saturday August 24, 2019 at Jericho Baptist Church.

Ira Stubbs is Zharyia’s father and he explained that both he and his wife, Zshanai have been contributors to the National Health Insurance Plan for years and yet, when the time came for urgent, life-saving medical care for their youngest child, the system failed miserably.  Mr. Stubbs said he felt abandoned and that the string of letdowns caused his daughter her life.

Zharyia began visiting the hospital for respiratory problems when she was just three-years-old.  Mr. Stubbs said he suspected her problem to be asthma as the family has a long history of the condition.  However, according to diagnoses, her condition was not asthma and eventually Zharyia was flown to Doctors’ Hospital in Nassau, Bahamas.

Mr. Stubbs said he was satisfied with the treatment there.

Zharyia was healthier after her time at hospital in Nassau and the referral by Doctors’ Hospital for further medical attention was to a respiratory specialist. 

The family explained that with no lung specialist at Doctors’ Hospital and none in the Turks and Caicos, arrangements were made by the National Health Insurance Plan for the child to see the recommended specialist in the Dominican Republic.  In the DR, the service was described as terrible; there was a language barrier and there was no translator to help the family transition.

Mr. Stubbs also accused the health practitioners in the Dominican Republic of being corrupt in some instances and, he reported that they gave his child subpar medical care.  Suspected errors in Zharyia’s treatment, including medication with which her father did not agree all worked to cause his daughter’s condition to worsen, believes Ira Stubbs.

In the Dominican Republic was where Zharyia received the diagnosis of Stage 4 lung cancer.

Father, mother and three siblings told the story and responded to questions in a press conference held this morning at Hemmingway’s Restaurant at the Sands at Grace Bay in Providenciales.  The family was given a week’s accommodation at the Sands by the Hartlings as help in this time of desperate need.

Funds, said Mr Stubbs, are depleted and now he plans to wait for Zharyia to be transported home and then it will be back to the United Kingdom, to get his three other young children settled into school.

In the account, Mr. Stubbs said his daughter was bounced from health care institution to health care institution in a system that failed his family; The Bahamas, the Dominican Republic, Canada and the United Kingdom were cited in his report.

In Canada, care was really good, Mr. Stubbs said.  Zharyia was airlifted to Toronto from the Dominican Republic due to her father’s relentlessness in getting help.  That pursuit took him to the Premier and Finance Minister, Sharlene Robinson who intervened and got approval for Zharyia and both her parents to be medically evacuated to a children’s hospital in Toronto.

Again, there was a hitch when only one parent was allowed to go and when it took one week before the medical team from Canada could stabilize Zharyia in order for her to travel.  There had been questions, said Mr. Stubbs, about the quality of care for Zharyia in the DR by the Canadian medics.

Help for the child was good in at the children’s hospital but it was also limited.  A lung transplant was seen as the only way Zharyia would survive and go on to live a healthy, normal life. 

Again, her father Ira Stubbs, began working.  Dropping off sponsor letters and writing to people and telling his story to media all in the hopes that it would help to raise the profile of the case and raise the $320,000 necessary for the transplant.

Once again, it meant a move for the now, five-year-old little girl who her father said was in excruciating pain.  Her trip home to Providenciales, said Ira Stubbs, was meant to be a maximum 30-days.  Instead it was three months and hindered, reported the family by an unwillingness for the child’s ‘soon to expire’ TCI passport to be fast-tracked or for other arrangements to be made, so that she could travel for medical care.

According to Mr. Stubbs, his daughter picked up on the delays and the frustrations and asked, at one point, ‘why did they do this to me, please continue fighting!’

Those were the moments in the press conference when both mother and father were awash in tears, long pauses by her father to quell the crying and all of the family members at the table were donning t-shirts featuring a radiant portrait of Zharyia; bright eyes and big smile.

“I feel they abandoned us and a vulnerable child,” said Mr. Stubbs.

Eventually, Zharyia made it to further care in the United Kingdom but there too, the Stubbs family felt abandoned by the Turks and Caicos Islands government and the National Health Insurance Plan.

For 30-days the family lived out of a car.  Immigration issues forced a marriage between mother and father in order to bring swift resolve and that flash wedding was said to have taken place at the hospital according to Mr. Stubbs. 

By now Zharyia, who wanted to becoming a doctor was surviving with the help of a ventilator and soon it was clear that money and the transplant were not coming.

Zharyia died on Wednesday July 17, 2019 at 7pm at the Great Ormand Street Hospital for Children (GOSH) in the UK. 

Medical records, request for a new consultant and the autopsy after Zharyia’s death were all met with little to no response from GOSH, said Mr. Stubbs, who also expressed his disdain for the hospital in London.

“We reported in emails, the mental and physical abuse to NHIP,” but we got no support from NHIP.

It was a complicated story, laced with strong charges and the overwhelming distress of the loss of a child.  The family has also received no counselling and feels out of options.

Mr. Stubbs said he wants his daughter home as promised.  Mr. Stubbs said he also needs financial help to get back on his feet and believes $5,000 is sufficient to pay the penalty on airline tickets and get the family re-settled in the UK.

There was another request to the public for that financial assistance.

Magnetic Media has contacted the National Health Insurance Board; Public Relations executive Joddy Harvey has been responsive and promised there would be some communication on this complex and distressing matter.

#magneticmedianews

#ZharyiaLavonne

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Beaches Turks & Caicos shares dining etiquette training at Provo youth summer camp  

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PROVIDENCIALES, Turks & Caicos Islands: — Beaches Turks and Caicos Resort recently collaborated with the Royal Turks and Caicos Islands Police Force and the Department of Social Services to support a youth camp hosted at the Oseta Jolly Primary School, underscoring the resort’s ongoing commitment to youth development in the Turks and Caicos Islands.

The camp, which brought together security forces, government agencies and private sector entities, focused on equipping young participants with practical life skills and character-building tools. A team from Beaches Turks and Caicos’ leadership and training departments joined the programme to deliver sessions on basic table etiquette, dining mannerisms, polite demeanour and public speaking fundamentals, all designed to help the students present themselves confidently in formal and professional settings.

General Manager of Beaches Turks and Caicos, Deryk Meany, said the resort views national development as an integral part of its corporate social responsibility. “We are always happy to be supporters in the development of the youth of the Turks and Caicos Islands. We continue to commit our team to help in creating the next generation of leaders who will provide support to the islands and help in its development,” Meany noted.

The initiative also received strong endorsement from the Ministry of Education, Youth, Sports and Community Development, which has been championing holistic programmes aimed at building well-rounded young citizens. Minister Rachel Taylor highlighted the importance of collaborations like the camp in helping youth access structured guidance and mentorship. “We are happy to join in celebrating the growth and development of our youth here in the Turks and Caicos Islands. Beaches Turks and Caicos continues to be one of our primary supporters in helping to develop well rounded individuals. This commitment from this resort has grown with the vision of the youth ministry to help in their overall development,” she said.

Taylor further emphasized that the camp’s timing was especially significant, coming as youth across the islands seek positive outlets and constructive engagement. “This camp came at the most ideal time for our adolescents. With the support of our governor, the security forces, the social services along with Beaches Turks and Caicos, we are confident that the training needed for them to improve is on the right track,” she added.

Beaches Turks and Caicos Public Relations Manager, Orville Morgan, described the collaboration as an exemplary model of cross-sector partnership. “To be able to join with the security forces to provide support for the youth of the Turks and Caicos Islands is exceptional. We are happy to provide the necessary support to equip them to grow into being productive citizens of these islands,” Morgan said.

He noted that the resort team focused on practical etiquette and hospitality-driven skills that can be carried into the youths’ future experiences. “As a team, we were able to share in the basic table setting and dining etiquette for them, skills we are sure that they will be able to use in their next fine dining experience,” Morgan added.

Organizers expressed optimism that the camp’s blend of discipline, mentorship and soft skills training will have a lasting impact on participants. With stakeholders pledging continued support, the Beaches Turks and Caicos team and their partners aim to expand similar initiatives, further investing in the personal and professional growth of the next generation of Turks and Caicos Islanders.

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ELECTRICITY BILL SHOCKER: PELICAN ENERGY WARNED GOV’T

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TCIG knew from April that fuel factor could surge almost 80%; Minister says $500 cost-of-living payment was part of Government’s response

PROVIDENCIALES — The Turks and Caicos Government knew months before July’s shocking electricity bills that consumers faced a potentially massive increase in the fuel factor.

Minister of Information Technology and Energy E. Jay Saunders revealed Friday that Pelican Energy warned his Ministry in April that generation fuel costs were projected to rise from $3.09 per gallon in May to $4.79 in June and July.

That translated into a projected fuel factor jump from about 17.5 cents to 31 cents per kilowatt-hour — an increase of almost 80%.

Saunders said he personally advised Cabinet of the projected increase and presented options for cushioning the impact.

He characterised Government’s $500 cost-of-living payment as its “initial response” to rising fuel costs, before a separate fuel-factor subsidy was approved.

Cabinet records show Government agreed on June 24 to provide funding to mitigate the fuel-factor impact, with the relief programme approved July 8.

Eligible residential customers — those averaging less than $1,500 monthly over the previous three bills — are capped at 22 cents per kWh from July through October.

Pelican confirmed Friday that Government’s contribution was already applied to July bills, meaning the bills now triggering widespread public outrage would have been even higher without the subsidy.

Saunders did not disclose the programme’s total cost.

His admission that Government knew since April, however, raises another question amid the backlash: why were consumers not directly warned by Government about the scale of the approaching increase?

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Cabinet Decides to Slow Down Commercial Crown Land Grants

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PROVIDENCIALES — New commercial Crown Land applications are facing a six-month pause as the Turks and Caicos Islands Government takes inventory of its holdings.

During Cabinet meetings held July 15 and 16, an immediate six-month moratorium was approved on the acceptance, processing and approval of new applications for commercial Crown Land grants, leases and allocations.

The pause will remain in place pending completion of the Crown Land Inventory Review. Cabinet’s summary did not state what prompted the review or indicate whether availability of commercial Crown Land is a concern.

The two-day meeting also advanced major consumer legislation. Cabinet approved the National Fair Competition Policy 2026 and drafting instructions for a Fair Competition Ordinance, moving TCI toward stronger consumer protection and fair competition rules.

In Grand Turk, Cabinet approved rezoning land in the North West Suburbs from low-density to medium-density residential use to facilitate a new apartment development.

Cabinet also advanced fisheries reforms, water legislation allowing private and public-private investment, minerals legislation and appointments across tourism, health and finance.

Progress toward establishing a TCI Credit Union was also noted.

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