#Providenciales, May 7, 2019 – Turks and Caicos – Flow customers can now share life’s special moments faster and easier with access to increased data plans. The new plans give customers up to 10GBS of data which is a massive upgrade to the existing pre-paid data packages. The new “Always On” Prepaid Plans were rolled out today at the Flow Headquarters to media partners and influencers, joining a total of ten (10) markets to unveil exciting new deals for Flow customers.
“Life is about moments.” said Flow Acting Country Manager, Audley Gibbs, “The new plans are designed to enable the millions of happy connections our customers make each day across our network. We have made it simpler for customers to connect and share without worrying about running out of data. In fact, the concept of ‘Always On’ or ‘Always Connected’ drove the design of these plans. Customers have told us that they want to have their phones’ data on at all times without fear of going over their existing plans and incurring high costs and we listened. We are no longer talking about megabytes, but rather Gigabytes of data! With so many options to stream movies, download music and share photos across our networks we have given customers much more data with our new plans.”
Darron Hilaire Jr, Marketing, Communications and Acting Retail Sales Lead, said “the new pre-paid plans range from 1 to10GBS of data and many include additional benefits like FREE local minutes to call any network and FREE access to messaging on the most popular social media platforms like Snapchat, WhatsApp, Instagram, Facebook and Twitter – (SWIFT). The plans are also available in convenient sizes from 1 to 30 days to suit customer’s needs.
Hilaire added “Customers will also see a refreshed look and feel in stores and around the island. We enhanced the customers’ experience at our various touchpoints including our retail stores and kiosks, contact centre help desk and our new and improved My Flow self-care app and website.”
Addressing employees in a special launch event for the new plans, Gibbs said, “It’s a great time for our customers and our employees. We are determined to bring a level of passion to our customer service that will require every single employee to be focused on delivering the best experience for our customers. We must ensure that each of life’s most important moments, no matter how small or big, is easily captured, experienced, and shared and we enable those moments. Every one of us must become ‘moment-makers’ for our customers.”