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TCI: Comments on Service Charge Ordinance

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#Providenciales, December 7, 2018 – Turk – Christmas is coming – Just Render to the People!

Months after the People’s Government lead by the “man for the job” passed a bill in the House of Assembly the much-touted Service Charge Bill has fallen flat on its face.  Now “the man” has fled the territory but left the shadow Minister of Labour and the shadow Acting Premier to pick up the pieces and bear the brunt of the public disappointment.

So imagine on November 30th 2018, at 11.01pm, whilst many of us were deep in slumber, and most hotel workers were tucked nicely in their beds thinking of December 1st, 2018, not as the end of the hurricane season, or even World AIDS day, but the day that any last minute bookings at their resorts would provide them with 100% of the Service Charge charged to those guests.  Oh!, the idea of a good Christmas with the possibility of some extra money for gift giving made many of them excited about a new day and a new month.

Unfortunately, the Ministry of Board Control and Employment’s release of the 11th hour literally dashed many of those hopes and dreams of a bountiful and “bluetiful” Christmas as there would be a delay of the implementation of the Service Charge (Hotel & Restaurant) Ordinance 2018.

Over the last few days as I read release after release justifying the delay in the implementation of the collection and distribution of the 100% service charge, I gave pause to consider my own view of the Government’s actions and what my response would contain.  I have considered that it would be inappropriate for me to say “I told you so” in a response to the Government’s failure to prepare themselves for the implementation of their own Ordinance and major political promise, as I said to myself that would be petty but, why can’t they just render to Caesar?

The colossal diabolical failure on the part of the Cartwright-Robinson administration represents a huge missed opportunity of the Government, to use consensus and bipartisan support to create and implement legislation that affects all of us in the Turks & Caicos Islands.

Let us closely examine the Service Charge Ordinance, during the debate and especially during the Committee Stage (the stage where clause by clause of any bill is reviewed, and discussion is had to confirm the policy position and that the actual clause would work in the practical world) this bill was put through its paces.  As the member of Leeward and Long Bay and a believer in perfecting legislation that can actually work, I raised genuine practical concerns about various clauses and how they would be enforced and or interpreted.

I serve with the commitment that it is my obligation as a parliamentarian to try and perfect legislation.  So with that said, I was surprised when I read the second release from the Deputy Premier citing that the Opposition made no amendments on the floor of the House, except those that the Government provided. To call his statement misleading would be an understatement.

The minutes of the House and the replay of that session will confirm that various concerns were raised and even motions were made by me as the Member for Leeward and Long Bay, Opposition Appointed Member Hon. Royal Robinson, as well as the Governor’s Appointed Member 1 Hon John Phillips.

At each stage, Hon Phillips, Hon Robinson and I challenge the practical working of this piece of legislation. We gave examples of how it would not capture an entire tourism product; how it was unreasonable in parts and at each stage we were drowned out by no’s or no responses from PDM Ministers.

It truly was like beating our heads against a brick wall for the whole session. Every concern except one (the Transitional Clause) was rejected clause by clause by the Ministers and their backbenchers.  But alas, the implementation is delayed because clauses are unclear.  I can understand that the Deputy Premier may not remember all that happened as while the Bill was sailing through the House, “the man” as championing it but now at the first sign of a flop she has taken off and gone to pay her service charge at hotels and restaurants in the UK.

Further, the Deputy Premier has also misled the people in his release by citing the PNP wanted to exclude expat workers from the benefit of the Ordinance.  That was and is not the case.  When I contributed to the debate, I made it abundantly clear that the proposition that TC Islanders benefit solely from the 100% service charge was provided to me by my constituents, and I read out their comments in the Chamber as I promised my constituents I consulted within the industry that I would, so that they knew I spoke on their behalf verbatim.

Mr. Deputy Premier, whilst your second release not only conflicts with your first release which said the following “to enable further public education and readiness for the new regime as well as to make any required legislative clarifications by way of amendments to avoid ambiguity and ensure proper understanding of and compliance with the Ordinance”.  Your second release is filled with unwarranted and unsubstantiated claims of PNP operatives delaying the implementation of your Government’s policy and legislation.  Mr. Deputy Premier, how is that possible?  Are you really saying that the “Our People” in your release are the technical persons in the Ministry of Border Control and Employment are encouraging companies not to register?  Further, are you also saying that members of the Opposition can influence the Business Community to not follow the laws of the Country?

Mr. Deputy Premier, may I remind you that your Ministry has some of the longest serving and highly decorated senior civil servants in executive management; persons whose character have never been questioned by successive governments as being nothing more than politically neutral at all times.  May I remind you that your Labour Commissioner who is tasked with the oversight of this Ordinance, by virtue of his parental lineage could never be considered a PNP operative.

Way to go Mr. Deputy Premier, throwing your staff under the proverbial bus, because you were too busy celebrating a political promise, but failed to see that it would be implemented in the 3 months since its creation.  It is sad, however, that you and your Government led by “the man” are unable to allow the experts in the Civil Service to shine for fear of victimization and retribution.  In one breath you seek to legislate better treatment of hotel workers but government workers have not heard a single word from you or “the man” about better pay or better working conditions.  Is she still telling you all when to turn your cell phones off and on?

Not only was your second release pure political spin, but you also had it distributed by the TCIG Press Office which is the official press for the Turks & Caicos Islands Government including civil servants and not just Ministers.  So you have now placed civil servants in a political discourse that you had no right to do.  This release clearly is politically motivated and the TCIG Press Office should not be used as some pawn to release political diatribe as the second release purports to do.  Save that for your Party’s spin machine and noisemakers.

Whilst, I read the release from the Acting Premier on Monday, I’ve decided not to touch that with a 10-foot pole, save to advise the Acting Premier and Shadow Minister of Home Affairs, Communication, and Transportation to be cautious about what you put your name to.  I am sure that the same way “the man” sent that email to you she could have sent it out under her own name.

The vitriol that was expressed in that release and the public shaming of a Member of the House was petty on every single level and left no doubt as to who was the writer.  The enervated attempt to come off as a caring Government was completely a lost cause, because if this Government was a caring government, the last 90 days leading to December 1st, 2018, you would have moved every mountain, clear every ambiguity, and educate us all on the Service Charge (Hotel & Restaurant) Ordinance 2018.  Instead the Government waited until 59 mins before the Ordinance would come into effect to realize they were not in a position to implement their own Ordinance and Policy.

It wasn’t as if this Government didn’t already know their Ordinance was unworkable, they were told that several times before the Bill was sent to the HOA, during its review in the HOA, and once again after the Ordinance passed that it just could not work in its current form.  There are many Government specialists in the Civil Service that can help but “the man” oh “the man” does not seem to be the type that takes advice, especially from well-educated women.

Well, I must now await with bated breath the proposed amendments to the Ordinance in the next few sessions of the HOA, so I can review them against the suggestions and concerns raised during the original debate and the committee stage of the bill, as I have a gut feeling they’ll mirror the concerns raised in September 2018.  Why can’t we just render to the People the things that are the People’s?

I end as I started, Christmas is coming and I take this opportunity to wish all those in the Turks and Caicos Islands a Happy Christmas and I want to encourage us all to celebrate the reason for the season of Love, Joy, and Peace. May God continue to bless and keep us in these Islands.

 

Yours in the Turks & Caicos Islands,

Akierra M D Missick

MP Leeward and Long Bay

Turks and Caicos

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Government

Government Outlines New Healthcare Vision as Interhealth Exit Accelerates Reform  

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By Magnetic Media Newsroom

 

PROVIDENCIALES, Turks and Caicos Islands — The Turks and Caicos Islands Government says the breakdown of its relationship with InterHealth Canada presents an opportunity to reshape healthcare delivery, with plans to expand local medical services, strengthen primary care and reduce dependence on overseas treatment.

During a national briefing following InterHealth Canada’s notice terminating its hospital contract, Premier Charles Washington Misick acknowledged publicly for the first time that Government and InterHealth had been negotiating an exit from the arrangement for more than a year after what he described as an “irretrievably broken down” relationship.

Despite the contractual dispute, Misick and Health Minister Kyle Knowles stressed that healthcare services will continue uninterrupted during the transition.

“Allow us to do our job,” Knowles appealed, assuring residents that Government is actively managing the transition and safeguarding patient care.

The Premier outlined what amounts to a broader healthcare transformation built around four connected levels of care: strengthened community-based primary healthcare; expanded polyclinic services; enhanced hospital-based secondary care with greater specialist capacity; and overseas tertiary treatment only for cases that cannot be managed locally.

Among the proposals are the long-discussed establishment of intensive care units, expanded use of currently unfinished hospital space, recruitment of more resident specialist physicians and stronger contract management to oversee future healthcare agreements.

Knowles said the new polyclinic model will broaden services available outside the hospitals, including dentistry, ophthalmology, laboratory services, diagnostic imaging, gynaecology and preventative screening, helping to reduce pressure on emergency departments while improving early intervention.

Misick also acknowledged that while the hospital system significantly improved healthcare access after opening in 2010, Government believes further reform is necessary to improve affordability, sustainability and the range of services available within the Turks and Caicos Islands.

The briefing marked the Government’s most comprehensive explanation to date of its plans beyond the InterHealth contract, signalling that officials now see the transition as an opportunity to redesign healthcare delivery rather than simply replace one operator with another.

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News

Planning for Tomorrow: Why Sustainable Communities Begin with Good Planning

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Turks and Caicos – Every thriving community tells a story long before the first home is built. The placement of roads, the routing of utilities, the protection of natural resources and the provision of schools, healthcare and emergency services are all the result of decisions made through careful planning. While these elements are often taken for granted, they form the foundation of safe, functional and sustainable communities.

As populations grow and communities evolve, planning becomes increasingly important. It helps ensure that development takes place in locations that can support it, that infrastructure keeps pace with demand, and that public services remain accessible to those who depend on them. Good planning also considers the future, creating communities that can adapt to changing needs while preserving the quality of life enjoyed by current and future generations.

Where development occurs without adequate planning, however, the effects can be felt far beyond the boundaries of a single neighbourhood. Roads may be unable to accommodate emergency vehicles, utilities can become overstretched, and environmental resources may come under increasing pressure. Delivering public services in these circumstances often becomes more difficult and more costly, creating challenges that affect entire communities rather than individual properties alone.

For this reason, sustainable development can only emanate from careful planning. It must be ensured that homes, infrastructure and essential services develop together in a coordinated and responsible way. Every planning decision contributes to the broader picture of how communities function, grow and respond to future demands.

Supporting that process requires reliable information. Accurate data helps planners and policymakers understand where growth is occurring, identify emerging needs and make informed decisions about infrastructure, housing and public services. It also strengthens collaboration among government agencies by providing a shared understanding of the challenges and opportunities facing communities.

Within the Turks and Caicos Islands, this collaborative approach is reflected in the work of the Informal Settlements Unit (ISU), which supports a range of initiatives aimed at improving the understanding of informal settlement development. Through activities such as GIS mapping, the Social Needs Assessment Survey and collaboration with partner agencies, the ISU contributes valuable information that helps support evidence-based planning and long-term decision-making.

Strong communities are not built overnight. They are shaped through thoughtful planning, informed decisions and cooperation across government and the wider community. As the Turks and Caicos Islands population continues to grow, maintaining that focus will be essential to creating communities that are safe, resilient and equipped to meet the needs of generations to come.

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Education

Turks and Caicos Islands Students Excel at Cycle 13 WizdomCRM Regional AI Game National Awards Ceremony

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Ministry of Education Representatives with Rubis and Top 3 Performers

Providenciales, Turks and Caicos Islands – Wednesday, 22 July 2026:  The Ministry of Education, Youth, Sports and Culture proudly congratulates the students of the Turks and Caicos Islands on their outstanding performance at the Cycle 13 WizdomCRM Regional Virtual Sustainable Stock Market AI Game National Awards Ceremony.

The ceremony was held on Thursday, 16 July 2026, at the Blue Haven Resort, under the theme “Champions Today. AI Leaders Tomorrow.” It was hosted by the Ministry in collaboration with WizdomCRM.

Students across the Caribbean took part in the investment challenge, each beginning with a virtual portfolio of USD $25,000 and working to grow it through simulated investments on regional and international stock markets. Throughout the competition, students were guided by Mr. Rabbit, WizdomCRM’s AI Tutor, and supported by E-Classroom sessions, building financial literacy, critical thinking and investment skills.

The Turks and Caicos Islands emerged as the region’s top-performing territory, claiming the top six regional positions, securing 14 of the Caribbean’s Top 20 places, and placing four schools on the regional leaderboard. Leading the region was Marc Roubentz-Perceus of TCIPS Comprehensive High School, who grew his portfolio to USD $370,336.63. He was followed by Joshua Creese of Raymond Gardiner High School in second place, and Stendro Chalas of TCIPS Comprehensive High School in third. Raymond Gardiner High School was also recognised as the Top School for Cycle 13.

Hon. Rachel M. Taylor, Minister of Education, Youth, Sports and Culture, said: “I congratulate every student who took part in Cycle 13. You

have demonstrated the confidence to compete with the very best students regionally, and you have shown our country what is possible. This success is not luck; it is the result of an ecosystem built by students, teachers, parents, school leaders and partners who continue to invest in educational excellence. As we look ahead, the Ministry is in active discussions with WizdomCRM to expand access to its AI-powered learning tools, including Super AI, the AI Tutor, the Plagiarism Checker and the Grammar Checker, so that our young people are equipped with the future-ready skills they need to succeed.”

The Ministry extends sincere appreciation to the dedicated teachers who mentored the students, and to Rubis Turks and Caicos, whose sponsorship provided the cash prizes awarded to the top three regional champions. The Ministry also thanks WizdomCRM, participating schools, parents and stakeholders for their partnership in this achievement, which reflects the Ministry’s continued commitment to innovation, digital learning and youth development across the Turks and Caicos Islands.

WIZDOM CRM – Top Performers Cycle 13

Position  Name  School Portfolio Value Regional Placement
1st Marc Roubentz-Perceus TCIPS Comprehensive High School $ 370,336.63 1st
2nd Joshua Creese Raymond Gardiner High School $ 264,841.31 2nd
3rd Stendro Chalas TCIPS Comprehensive High School $ 247,738.09 3rd
4th Ojed’harlie Jolissaint Wesley Methodist School $ 227,389.60 4th
5th Tyshawn Wright Raymond Gardiner High School $ 189,064.18 5th
6th Jah’keem Missick Raymond Gardiner High School $ 173,654.58 6th
7th Curvin Handfield Raymond Gardiner High School $ 156,984.89 8th
8th Chadazea Darville Wesley Methodist School $ 147,428.43 9th
9th Vivaan Castleton British West Indies Collegiate $ 120,833.83 14th
10th Damendine Simplus TCIPS Comprehensive High School $ 118,660.55 15th
11th Dyvion Louis Raymond Gardiner High School $ 111,572.81 16th
12th Colin Moriarty British West Indies Collegiate $ 106,854.81 17th
13th Kensley Felix TCIPS Comprehensive High School $ 101,285.06 18th
14th Redjino Saint-Louis Raymond Gardiner High School $ 99,927.39 19th

TEACHERS

  1. Fexnel Colvert – TCIPS Comprehensive High School
  2. Valerie Olice – Raymond Gardiner High School
  3. Warren French – Wesley Methodist School
  4. Phyllis Boucher – British West Indies Collegiate

Top Performing School: Raymond Gardiner High School

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