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TCI: Comments on Service Charge Ordinance

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#Providenciales, December 7, 2018 – Turk – Christmas is coming – Just Render to the People!

Months after the People’s Government lead by the “man for the job” passed a bill in the House of Assembly the much-touted Service Charge Bill has fallen flat on its face.  Now “the man” has fled the territory but left the shadow Minister of Labour and the shadow Acting Premier to pick up the pieces and bear the brunt of the public disappointment.

So imagine on November 30th 2018, at 11.01pm, whilst many of us were deep in slumber, and most hotel workers were tucked nicely in their beds thinking of December 1st, 2018, not as the end of the hurricane season, or even World AIDS day, but the day that any last minute bookings at their resorts would provide them with 100% of the Service Charge charged to those guests.  Oh!, the idea of a good Christmas with the possibility of some extra money for gift giving made many of them excited about a new day and a new month.

Unfortunately, the Ministry of Board Control and Employment’s release of the 11th hour literally dashed many of those hopes and dreams of a bountiful and “bluetiful” Christmas as there would be a delay of the implementation of the Service Charge (Hotel & Restaurant) Ordinance 2018.

Over the last few days as I read release after release justifying the delay in the implementation of the collection and distribution of the 100% service charge, I gave pause to consider my own view of the Government’s actions and what my response would contain.  I have considered that it would be inappropriate for me to say “I told you so” in a response to the Government’s failure to prepare themselves for the implementation of their own Ordinance and major political promise, as I said to myself that would be petty but, why can’t they just render to Caesar?

The colossal diabolical failure on the part of the Cartwright-Robinson administration represents a huge missed opportunity of the Government, to use consensus and bipartisan support to create and implement legislation that affects all of us in the Turks & Caicos Islands.

Let us closely examine the Service Charge Ordinance, during the debate and especially during the Committee Stage (the stage where clause by clause of any bill is reviewed, and discussion is had to confirm the policy position and that the actual clause would work in the practical world) this bill was put through its paces.  As the member of Leeward and Long Bay and a believer in perfecting legislation that can actually work, I raised genuine practical concerns about various clauses and how they would be enforced and or interpreted.

I serve with the commitment that it is my obligation as a parliamentarian to try and perfect legislation.  So with that said, I was surprised when I read the second release from the Deputy Premier citing that the Opposition made no amendments on the floor of the House, except those that the Government provided. To call his statement misleading would be an understatement.

The minutes of the House and the replay of that session will confirm that various concerns were raised and even motions were made by me as the Member for Leeward and Long Bay, Opposition Appointed Member Hon. Royal Robinson, as well as the Governor’s Appointed Member 1 Hon John Phillips.

At each stage, Hon Phillips, Hon Robinson and I challenge the practical working of this piece of legislation. We gave examples of how it would not capture an entire tourism product; how it was unreasonable in parts and at each stage we were drowned out by no’s or no responses from PDM Ministers.

It truly was like beating our heads against a brick wall for the whole session. Every concern except one (the Transitional Clause) was rejected clause by clause by the Ministers and their backbenchers.  But alas, the implementation is delayed because clauses are unclear.  I can understand that the Deputy Premier may not remember all that happened as while the Bill was sailing through the House, “the man” as championing it but now at the first sign of a flop she has taken off and gone to pay her service charge at hotels and restaurants in the UK.

Further, the Deputy Premier has also misled the people in his release by citing the PNP wanted to exclude expat workers from the benefit of the Ordinance.  That was and is not the case.  When I contributed to the debate, I made it abundantly clear that the proposition that TC Islanders benefit solely from the 100% service charge was provided to me by my constituents, and I read out their comments in the Chamber as I promised my constituents I consulted within the industry that I would, so that they knew I spoke on their behalf verbatim.

Mr. Deputy Premier, whilst your second release not only conflicts with your first release which said the following “to enable further public education and readiness for the new regime as well as to make any required legislative clarifications by way of amendments to avoid ambiguity and ensure proper understanding of and compliance with the Ordinance”.  Your second release is filled with unwarranted and unsubstantiated claims of PNP operatives delaying the implementation of your Government’s policy and legislation.  Mr. Deputy Premier, how is that possible?  Are you really saying that the “Our People” in your release are the technical persons in the Ministry of Border Control and Employment are encouraging companies not to register?  Further, are you also saying that members of the Opposition can influence the Business Community to not follow the laws of the Country?

Mr. Deputy Premier, may I remind you that your Ministry has some of the longest serving and highly decorated senior civil servants in executive management; persons whose character have never been questioned by successive governments as being nothing more than politically neutral at all times.  May I remind you that your Labour Commissioner who is tasked with the oversight of this Ordinance, by virtue of his parental lineage could never be considered a PNP operative.

Way to go Mr. Deputy Premier, throwing your staff under the proverbial bus, because you were too busy celebrating a political promise, but failed to see that it would be implemented in the 3 months since its creation.  It is sad, however, that you and your Government led by “the man” are unable to allow the experts in the Civil Service to shine for fear of victimization and retribution.  In one breath you seek to legislate better treatment of hotel workers but government workers have not heard a single word from you or “the man” about better pay or better working conditions.  Is she still telling you all when to turn your cell phones off and on?

Not only was your second release pure political spin, but you also had it distributed by the TCIG Press Office which is the official press for the Turks & Caicos Islands Government including civil servants and not just Ministers.  So you have now placed civil servants in a political discourse that you had no right to do.  This release clearly is politically motivated and the TCIG Press Office should not be used as some pawn to release political diatribe as the second release purports to do.  Save that for your Party’s spin machine and noisemakers.

Whilst, I read the release from the Acting Premier on Monday, I’ve decided not to touch that with a 10-foot pole, save to advise the Acting Premier and Shadow Minister of Home Affairs, Communication, and Transportation to be cautious about what you put your name to.  I am sure that the same way “the man” sent that email to you she could have sent it out under her own name.

The vitriol that was expressed in that release and the public shaming of a Member of the House was petty on every single level and left no doubt as to who was the writer.  The enervated attempt to come off as a caring Government was completely a lost cause, because if this Government was a caring government, the last 90 days leading to December 1st, 2018, you would have moved every mountain, clear every ambiguity, and educate us all on the Service Charge (Hotel & Restaurant) Ordinance 2018.  Instead the Government waited until 59 mins before the Ordinance would come into effect to realize they were not in a position to implement their own Ordinance and Policy.

It wasn’t as if this Government didn’t already know their Ordinance was unworkable, they were told that several times before the Bill was sent to the HOA, during its review in the HOA, and once again after the Ordinance passed that it just could not work in its current form.  There are many Government specialists in the Civil Service that can help but “the man” oh “the man” does not seem to be the type that takes advice, especially from well-educated women.

Well, I must now await with bated breath the proposed amendments to the Ordinance in the next few sessions of the HOA, so I can review them against the suggestions and concerns raised during the original debate and the committee stage of the bill, as I have a gut feeling they’ll mirror the concerns raised in September 2018.  Why can’t we just render to the People the things that are the People’s?

I end as I started, Christmas is coming and I take this opportunity to wish all those in the Turks and Caicos Islands a Happy Christmas and I want to encourage us all to celebrate the reason for the season of Love, Joy, and Peace. May God continue to bless and keep us in these Islands.

 

Yours in the Turks & Caicos Islands,

Akierra M D Missick

MP Leeward and Long Bay

Turks and Caicos

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HURRICANE MELISSA: NATIONAL EXECUTIVE DIRECTIONS

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Turks and Caicos, October 28, 2025 – We are closely monitoring the impact of Hurricane Melissa on Jamaica, and our thoughts and prayers are with our regional neighbours for their safety and well-being

We are now entering a critical period as Hurricane Melissa advances towards the Turks and Caicos Islands. Current projections indicate that Hurricane Melissa will begin to impact the Turks and Caicos Islands around midday tomorrow, Wednesday, 29th October.

This morning, Her Excellency the Governor and the Hon. Premier chaired a State of Preparedness Meeting.  All Government agencies and critical services are mobilised. The safety and protection of every person across our Islands remains our highest priority. Our emergency response teams are prepared and the TCI Regiment is deployed across each of our  Islands to support community readiness and immediate response. The Royal Turks and Caicos Islands Police Force are on active duty, with additional officers in North Caicos, Salt Cay, South Caicos and Grand Turk.

At this time, the hurricane is moving north-northeast. The country is expected to experience tropical storm conditions, heavy rainfall and significant storm surge. The storm surge poses a serious concern for low-lying coastal areas especially along our western and southern coastlines, which may result in coastal flooding.  Based on the most current weather projections and anticipated impacts for the Turks and Caicos Islands, the National Executive have agreed the following actions:

1.    Evacuation Advisories

Residents in specific low-lying and flood-prone coastal areas are likely to experience significant storm surge of 2-4 feet with accompanying rainfall. Strong advice is now place for residents in these areas to relocate to designated shelters which will be open from 4pm this afternoon. These areas include:

Middle Caicos 

  • Conch Bar                 Nearest Shelter: The Community Centre

North Caicos

  • Sandy Point              Nearest Shelter : Sandy Point Community Centre
  • Whitby                        Nearest Shelter: Adelaide Oemler Primary School
  • Bottle Creek              Nearest Shelter: Adelaide Oemler Primary School

Providenciales

      • Chalk Sound             Nearest Shelter Enid Capron Primary School
      • Five Cays                  Nearest Shelter: Enid Capron Primary School
      • Discovery Bay          Nearest Shelter: All Saints Church, Leeward Highway
      • Juba Sound              Nearest Shelter: A. Louise Garland High School
      • Long Bay                   Nearest Shelter: A. Louise Garland High School

South Caicos

  • Cockburn Harbour   Nearest Shelter: Community Centre
  • Old Airport Road      Nearest Shelter: Community Centre

Should an evacuation order become necessary, it will be issued following the 6:00 PM Advisory this evening from the TCI National Weather Service.

2.    Activation of Emergency Operations Centre

The National Emergency Operations Centre in Providenciales and all Islands Emergency Operations Centres will be activated at 4:00 PM today.

3.    Shelters Access
Shelters across all Islands will open today at 4:00 PM to receive members of the public.

4.    Shelter-in-Place

A Strong Shelter-in-Place Advisory is in place for all islands, commencing at 10:00 PM tonight. This will be in place until the all clear has been issued.

This means that from 10:00 PM tonight, all residents should be off the road, in a safe location, either at home or a designated shelter.

Please note that this position may be revised following the 6:00 PM Advisory from the TCI National Weather Service, depending on updated storm projections.

The Turks and Caicos Islands Airports Authority (TCIAA) has confirmed that all airports remain fully operational for today. They will advise the public about ongoing operations dependent on the weather impacts.

In times such as this, the role of commercial entities extends beyond business – it becomes a vital part of the community’s resilience. All retailers and service providers are urged to uphold their humanitarian responsibilities by maintaining fair pricing and ensuring essential goods and services remain accessible to all.

Residents and visitors are reminded to adhere strictly to all official advisories and evacuation orders as they are issued. Avoid unnecessary movement, secure your property, and ensure that you and your family are prepared with essential supplies. Stay prepared and stay safe.

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Frontier Airlines’ Arrival to Turks & Caicos Marks a Game-Changing Connection

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Turks and Caicos, October 25, 2025 – Budget-friendly skies are opening over the Turks and Caicos Islands as Frontier Airlines prepares to launch its first-ever nonstop flights between Providenciales International Airport (PLS) and Atlanta’s Hartsfield-Jackson International Airport (ATL) — the world’s busiest air hub.

Starting December 20, 2025, the twice-weekly service will offer residents and tourists a direct, affordable gateway to and from the U.S. mainland. The new route marks Frontier’s debut in the Turks and Caicos, part of a major regional expansion that includes 22 new routes across Mexico, the Caribbean, and Central America.

“We couldn’t be more excited to begin operations in Providenciales,” said Josh Flyr, Frontier’s Vice President of Network and Operations Design. “With our nonstop service to Atlanta, we’re making travel easier, more affordable, and unlocking connections to countless destinations across the U.S. and beyond. It’s not just about tourism — it’s about opportunity.”

Big Win for Providenciales and the Region

The move positions Howard Hamilton International Airport as a growing Caribbean hub. Frontier’s low-fare model is expected to stimulate visitor arrivals, particularly from Atlanta — a key U.S. tourism feeder city — while giving Turks and Caicos residents new, cost-effective travel options for business, education, and leisure.

Industry observers note that the timing couldn’t be better. Turks and Caicos tourism remains on an upward trajectory in 2025, with hotel occupancy and airlift both climbing following the pandemic rebound. Frontier’s entry adds competitive pricing to an air market long dominated by legacy carriers, expanding the reach of the destination to more budget-minded travelers.

A Wider Growth Strategy

The Atlanta–Providenciales launch is part of Frontier’s aggressive Caribbean push this winter, which also includes new flights to NassauSt. MaartenPuerto Vallarta, and San José del Cabo. Introductory fares to select destinations are as low as US $69 one-way.

For Turks and Caicos, the connection to Atlanta — one of Frontier’s strategic bases — means instant access to hundreds of onward destinations in North America and beyond.

As Frontier joins the expanding roster of carriers serving the islands, tourism officials are calling it a “win-win for accessibility and affordability.” And for travelers? It’s a golden ticket to paradise — at a fraction of the cost.

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Turks & Caicos Police Commissioner Urges Students to “Awaken Their Sleeping Giants”

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Turks and Caicos, October 24, 2025 – Commissioner of Police Fitz Bailey delivered an impassioned address to male students at Clement Howell High School, calling on them to recognize their power, seize their potential, and “awaken the sleeping giants” within.

In a message that blended humility, faith, and personal experience, the Commissioner reminded the boys that the decisions they make today will shape their future.“The choices you make today determine who you become tomorrow,” he said.

Bailey, who revealed he was the first in his family to attend high school, urged the students to embrace education and discipline as tools of transformation.“Knowledge is power. If you want to be a real man, you need to read,” he told them. “Remember your potential — if others can do it, so can you. Some of you are sleeping giants waiting to be awakened.”

He emphasized that circumstances of birth do not dictate destiny, challenging the young men to carry self-respect, faith, and moral conviction wherever they go.  “Self-respect is key; respect yourself, respect others, and respect God,” he said.  “The circumstances you were born into do not define who you are.”

The Commissioner also spoke about resilience, advising that true strength often lies in restraint.

“There will be challenges, and people may try to impede your development — but rise above negativity. Sometimes, strength means walking away,” he said. “Some of you are sleeping lions; it’s time to awaken that instinct and rediscover your true potential.”

In closing, Commissioner Bailey delivered a stirring challenge:

“Each morning, look in the mirror and remind yourself that you were created by God and are capable of great exploits. You are a possibility with potential. Step forward with confidence — this is your country, your islands. Be the best version of yourself.”

Following his speech, the Commissioner engaged the students in open dialogue, answering questions and listening to their perspectives on issues affecting young men in the Turks and Caicos Islands.

Developed by Deandrea Hamilton • with ChatGPT (AI) • edited by Magnetic Media.

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