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Historically here, Public-Private Partnership brings first CCTV to the Turks and Caicos

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#Providenciales, Turks and Caicos Islands – August 1, 2018 – The criminal element is already shaking in its boots, Magnetic Media is told, following the reveal on Tuesday of CCTV cameras now installed across Providenciales; the Police Force and its Partners gave a media tour on Tuesday of the hub – and it was impressive. 

James Smith, Commissioner of the Royal Turks and Caicos Islands Police led the tour and explained that the system is both Closed Circuit Television and a joint 911 Control Room, which will be staffed 24 hours a day, seven days a week with a Police Force Silver Commander.

“…able to pre-position resources; they’ll be able to put in place measures to prevent things happening or to react quickly when they do happen.  So this is a big deal for us, this is a fundamental stake change in the security of the country and of course, Provo is just the first step.  The Government has funded not only these CCTV cameras but they are going out to bid now for the second phase which will take Grand Turk into it and eventually we will get North and South Caicos as well.”

The cameras were described as a versatile technology which allows managers of the site to program, search and see minute details as they happen.

“This is a different kind of camera; it focuses on the number plate of a car…”   

The Turks and Caicos Islands Government, said the Commissioner, is working on Automatic License Plate Recognition (ALPR) software which will change how motor vehicles are numbered in the country and it will complement the CCTV system.

Stan Hartling, investor and developer of the Hartling Group which owns three resorts in Providenciales spoke on behalf of the Sponsors of the new CCTV system, he was joined by Mark Durliat, another major resort investor from Grace Bay Resorts.  The Sponsors were roused to action last year after a spate of crime which attracted negative attention to Destination Turks and Caicos.  The group, on the record, expressed grave concerned about the impact of crime on tourism and resolved to support Government and Police in the abatement of crime in a most tangible way.

“It gave me the confidence that we as a country, the core business people understand the importance of the Police and of safety in this country if we are going to be sustainable.”  Mr. Hartling, explained that an online fundraiser was an amazing feat, “I think it was that in less than seven days, we raised about $600,000 specifically to be targeted toward national crime prevention.  We got immediate response and we had great meetings with all levels of government:  Governor, Premier, Deputy Premier, Commissioner of Police.  And what became evident to us – we were all getting panicked when were at that time last year when some of the crimes were increasing and it included home invasions and some armed incidents and the initial reaction is fear and then playing the police.   And it became evident to us that that was not necessarily the issue, we have some amazing people on the Police Force that really needed some help with additional resources and it became evident that normal ways to procure those were going to be timely and longer than some of us wanted.”

The private sector group was intimately involved in the complete overhaul of the 911 center, where re-wiring and retro-fitting was undertaken.  The revamping of the center was completed in record time; under three months.

Mr. Hartling said there was also concern for the Police officers who would have to respond to crimes in progress, including to suspects who would likely be armed and dangerous.

“So part of this group has bought very high grade defense-level Taser guns and I know the training has taken place, body-cams for police officers so that they can feel that what’s happening is being recorded and it helps for evidence in court, makes people a little bit more accountable when they are around these officers… so we still have funds there, so if there is something that the Commissioner needs we can respond within four hours if we have to.”

The Governor, who heads up National Security for the Turks and Caicos called it a moment of celebration.

“Modern policing requires, I think, three key ingredients: the human factor, the technical factor and the community factor.  Without the human factor, that is, well-trained, committed police officers under effective leadership nothing will be possible. TCI benefits from having in the RTCIPF, a local police force which is increasingly on top of its game.”  His Excellency, Dr. John Freeman congratulated the Commissioner of Police, James Smith, “My thanks to them and to him.  Without the technical factor, a police force is hobbled from facing down the criminals and would-be criminals. The RTCIPF is benefitting from increased technical capacity enabling it to be fit for the task, for that – thanks –  and I readily express them, are due to TCIG without whose support and very significant budgetary allocations none of these improvements including the CCTV project would be possible.  Without the community factor, a police force can never deliver optimally and community support takes many forms. A Police Force is not separate from the local community; it is part of it and relies upon it.  The Royal Turks and Caicos Police Force needs support if it is going to deliver on public safety.”

Governor Freeman said the private sector involvement and financial contribution to the CCTV project is a demonstration of the Community supporting the Police.

“I want to acknowledge and applaud that support by the business representatives here this morning.  I hope that all of us in these islands will benefit from this new facility.  Benefit in a way that really matters, namely enhanced security and public safety.”

CCTV video from as many as 106 specific areas in Providenciales is being beamed back to the Control Room, with the video segmented into zones.  During the tour it was explained that the cameras are in a testing phase now, but are already live and recording.

The Control Room is established at the Digicel headquarters in the Turks and Caicos.

Magnetic Media is a Telly Award winning multi-media company specializing in creating compelling and socially uplifting TV and Radio broadcast programming as a means for advertising and public relations exposure for its clients.

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Cruise Decline Emerges as Turks and Caicos Tourism Watchpoint

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By Deandrea Hamilton | Editor

PROVIDENCIALES, Turks and Caicos Islands – While the Turks and Caicos Islands continues to celebrate growth in its high-value overnight visitor market, tourism data shared in April 2026 suggests another critical sector of the industry deserves closer attention.

Experience Turks and Caicos reported that stayover arrivals climbed five percent during the first quarter of 2026, with 203,587 visitors between January and March—10,557 more than during the same period in 2025.  March, traditionally the destination’s strongest month for overnight tourism, also posted a three percent increase over the previous year.

But tucked within the same report was another statistic moving in the opposite direction.

Cruise passenger arrivals fell by 16 percent during the first quarter, with 344,287 passengers visiting the destination compared to the same period in 2025.  Preliminary figures for March also showed a seven percent year-over-year decline to 116,911 passengers—even though the destination welcomed an additional cruise ship call during the month.

The report offered no explanation for the decline, placing its emphasis instead on the continued strength of the stayover market and a series of international marketing initiatives designed to sustain overnight visitor growth.

Among those efforts are a partnership with TravelView to distribute destination videos to more than 80,000 travel advisors across the United States, expanded engagement with travel professionals in the United Kingdom through the UNITE Caribbean programme, and increased participation in tourism trade shows in Canada and Latin America.

Those initiatives are aimed primarily at attracting overnight visitors—travelers who typically stay longer and generate significantly more spending within the local economy than cruise passengers.

However, the decline in cruise arrivals raises important questions, particularly for Grand Turk, where the cruise industry remains a major economic driver supporting taxi operators, tour companies, restaurants, retailers and other small businesses that depend heavily on ship calls.

Following publication of the report, Magnetic Media was informed that cruise arrivals have been trending downward, suggesting the first-quarter figures may not represent a one-time fluctuation but part of a broader pattern.

If that is the case, industry observers will be looking for answers.

The report does not indicate whether the decline reflects changes in cruise line deployment, smaller vessels serving Grand Turk, reduced passenger occupancy, itinerary adjustments, or increasing competition from other Caribbean destinations.

Whatever the cause, the contrast between the two sectors is striking.

One segment of the tourism industry continues to post record gains through expanded air service and targeted destination marketing. The other appears to be facing headwinds that have yet to be publicly explained.

For the Turks and Caicos Islands, where tourism remains the country’s economic engine, understanding the reasons behind diverging performance in the stayover and cruise sectors will be essential to long-term planning.

As the destination moves into the traditionally slower months of the tourism calendar, attention is likely to turn not only to sustaining growth in overnight arrivals but also to whether the Government and Experience Turks and Caicos can identify the factors behind the cruise slowdown and outline a strategy to reverse what now appears to be an emerging trend.

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FIRST FOCUS FOR PARNELL: “LISTEN”

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New PDM Leader says rebuilding the party begins with hearing its members—and the people.

 PROVIDENCIALES, Turks and Caicos Islands — Newly elected People’s Democratic Movement (PDM) Leader Doug Parnell says his first priority is neither launching attacks on the Government nor unveiling sweeping policy proposals.

Instead, he says his first assignment is simple.

Listen.

In his first interview since delegates elected him leader of the opposition party, Parnell told Magnetic Media that rebuilding the PDM begins by rebuilding trust—first within the party itself and then across the Turks and Caicos Islands.

“My first step is unity inside the party, then renewed connection with the people outside the party,” Parnell said.

Returning PDM Leader Doug Parnell once again takes the helm of a party seeking to recover from successive general election defeats and reconnect with voters who have repeatedly chosen the governing Progressive National Party.

Parnell says that work begins by listening.

His immediate plans include meetings with former party leaders, elected members, officers, candidates, caretakers, branch representatives, youth, women and supporters across the islands before expanding those conversations to the wider public.

“We must listen internally first, then take that same spirit of listening to the country,” he explained.

While many expected the new opposition leader to use his first interview to sharply criticize the Washington Misick administration, Parnell deliberately shifted the conversation away from partisan politics.

“I do not want to make this only about the PNP,” he said.

“The more important issue is what the people of this country are experiencing.”

Instead, he outlined what he believes are the issues weighing most heavily on the public: rising living costs, housing affordability, crime, pressures facing local businesses and uncertainty among young people about whether they have a meaningful future in their own country.

“The issue is not political quarrelling,” he said. “The issue is that too many people feel the country is moving, but they are being left behind.”

He also argued that a widening wealth gap has emerged and said the government has failed to adequately address it.

Asked why he decided to seek the party’s leadership again after spending years largely outside the political spotlight.

“I disagree with that characterization,” he responded.

He acknowledged that anyone involved in public life experiences moments of disappointment but said those moments should never outweigh one’s responsibility to serve.

“Frustration does not remove responsibility,” he said.

“I am not here for personal glory. I am here to steady the ship and help rebuild trust.”

That theme of stability and unity echoed throughout his responses.

Parnell repeatedly stressed that the leadership contest is now behind the party and that healing divisions must become the immediate focus.

“The contest is over. The work of unity begins now.”

He said delegates placed their confidence in him because they believed he understood the party’s history and was prepared to work with supporters and former rivals alike.

“We cannot afford division. We cannot afford bitterness,” he said, adding that the country deserves a serious and united opposition capable of holding any government accountable.

For Parnell, the task ahead extends beyond rebuilding party structures.

He says the PDM must become more visible, more connected and more responsive to the everyday concerns of Islanders.

“What I bring is steadiness, experience and a willingness to listen,” he said.

“The PDM has a proud history, but the public wants to see us more present, more united and more connected to the issues affecting their daily lives.”

The new leader insists the effort is larger than any individual.

“This is not about one man,” Parnell said. “It is about bringing the PDM together again so we can serve the people better.”

Whether that message resonates with voters will unfold over the months ahead.

For now, Doug Parnell has made one thing unmistakably clear.

His first order of business as leader of the People’s Democratic Movement is to listen.

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Paper Work Permit Applications End July 1 as TCI Goes Fully Digital  

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PROVIDENCIALES, Turks and Caicos Islands – The way employers apply for work permits in the Turks and Caicos Islands is about to change significantly, with the Government eliminating paper applications in favour of a fully online system beginning this week.

Effective Wednesday, July 1, all work permit applications must be submitted electronically through the Government’s Application Processing System (APS), according to the Ministry of Immigration and Border Services.

From that date, paper applications will no longer be accepted, marking one of the most significant administrative changes to the work permit process in recent years.

Previously, employers, applicants and authorised agents completed paper forms and submitted application packages, along with supporting documentation, through the Department of Employment Services for processing.

Under the new arrangement, applications and all supporting documents must instead be completed and uploaded through the APS portal.

The Ministry says the transition is another step in the Government’s broader digital transformation agenda and is intended to modernise immigration and employment services, improve operational efficiency, enhance customer service and provide a more streamlined and transparent application process.

Officials are encouraging employers and applicants to familiarise themselves with the online platform before the new requirements take effect and to ensure all supporting documentation is available when preparing applications.

Recognising that not everyone has ready access to computers or the internet, the Government has established APS application stations at all Department of Employment Services offices across the Turks and Caicos Islands. Members of the public who require computer access may use these stations during normal business hours.

The Ministry says the online platform is designed to strengthen the integrity of the work permit application process while making public services more accessible.

Persons requiring assistance with the new system are encouraged to contact the Department of Employment Services or visit one of the designated APS application stations.

While the digital application process is being promoted as a significant advancement in public service delivery, it remains unclear whether the move to a paperless system will also result in shorter wait times or more expeditious processing of work permit applications.

That may ultimately become the true measure of the system’s success as employers and applicants adjust to the new process.

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